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SpinXpress Laundry - PharrSan JuanAlamo
414 US-83 BUS, Pharr, TX 78577, United States
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SpinXpress Laundry - PharrSan JuanAlamo

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Yv
Review №1

The place is modern enough to include a debit card system although some signs to point to it would be beneficial to a new customer. It’s cool and spacious to maneuver, however, you have to watch your items to make sure they are not stolen by other patrons unfortunately. I will say this about their customer service - their attendant was very friendly and I could see she was hard at work, cleaning, throwing the trash and folding laundry as I assume is part of her responsibility. Overall a good place to go.

Er
Review №2

Walked in today and loaded all my washers and i waited in line for a gentleman to finish loading his card. When it was my turn the red headed young woman working there asked if i was gonna use cash or credit to load my card because the machine was not accepting cards, cash only!!! She told me to try but people before me were not successful in doing so. I tried and it did not work. I had to take out all my clothes pack them back up and just left. I left thinking; a sign at the front door would have been nice before i had loaded all my damn washers since the attendee already knew the card machine was not working!!

Na
Review №3

Im glad I found one of these establishment down here in the valley! About time! More convenient since most Carry card and not Cash most of the time. Spacious and well kept, machines are various in sizes so its very accommodating to All needs. Enough room to keep with social distancing, keeping kids entertained as well.Hope it keeps up the maintenance and cleaning. More locations are needed! Its a drive away from my home but worth it. Looking forward to seeing more open up. 😃

Lu
Review №4

Very clean... Helpful staff... Should be open 24 hours but isnt...

Ne
Review №5

They got free wifi and vending machines and free popcorns, while you wait on the cleaning, Ill guess is good

Ri
Review №6

Awesome visitThey have tv usually playing some moviesThere is WiFi and always someone there to help

be
Review №7

Very spacious and clean. Free wi-fi but kind of slow . To be honest I don’t think the wi-fi works at all.

De
Review №8

Upon walking in, was told mask arent needed in the building. Washers do a really good job, dryers (may) need extra time depending on the density of load.

Ir
Review №9

We need information.. Workers be like I dont like this JOB you can see it in there face...You can get info from the same Customers..Lol

Ja
Review №10

It was very nice clean machinesBut I wish they would clean the men bathroom it was very dirty but nothing that cant be done over all it a great place

As
Review №11

I am so sick and tired of not being able to find any employee. Either she is asleep and customers have to wake her up, somewhere outside smoking, or sitting down on the couches on the phone. I come here at least 3 times a week and its always the same problems. Not only is there no customer service, the place is nasty. Today, she sat at the counter like always while the other two had zero clue what to do. I have never had a problem nor seen this place such a mess with any other worker. I had to go to your 99 cent store to buy my detergent because the younger lady didnt know how to charge me out and of course she was no where to be found. Please address this. I can not be the only customer to have a problem like this.

Ma
Review №12

Love how everything is set up! Bright lights, clean bathrooms, very fancy even if its a laundrymat

ga
Review №13

The first time I came in about 6 months ago. It was clean and helpful service. I dont know what happened. But now almost half the machine dont work. Trash on tables, floor filled with dry sheets. It seems they are so biz doing other peoples laundry that they dont have time or just stopped caring. Im also surprised that the owner does not see this or does and dont care either. Very Sad for a great building and place to have this.

my
Review №14

At first 🥇 it was great all machine work now they only have a few machine that work ☹️

El
Review №15

No good ! They let another guy take my clothes . Called the person they had given their clothes before at 8:am . No they didnt.. They called a person they knew and yes he had it. A kinda new levi and shirt to ware that day. The person would not bring it back until the night.. No, no way! Not with this pandemic coronavirus .. They can keep it . Bad business. They can keep their business and rub it on their chest

Da
Review №16

Nice clean facility with fast machines. Great prices and friendly staff.

Je
Review №17

Clean and love the large washers and dryers

Vi
Review №18

I love going to this laundromat! One of the cleanest I have seen in a long time & open late! Helps me out a lot since I get out late from work! Love that there is always machines available! I love the friendly feeling of the place. Employee Danny is always so nice and attentive to what we need! Always greeting and making it comfortable for a customer to return back. Definitely would recommend this place!

ay
Review №19

Very clean and the machines are excellent

Ta
Review №20

Awesome. I wash every Sunday for my family of 6 and this place is the best and super clean and spacious. Has a 2($1.50), 4($4.00), 6($6.00), 8($8.00) and 10(??) load option. Basicly $1 a load👍. Dryers start at $1.25, $1.50 and $2.25. I used the $2.25 for the 8 load of towels timer set at 30 min and YES they all dryed😁. They also have an option to leave your clothes so they can wash. Machines take a card that you load with cash($10 min.), credit card, and even EBT (TANF). Will defiantly be returning.

As
Review №21

Love the cleanliness of this place! Being open till 1AM has been super convenient for me. Staff is very helpful. Employee Danny was very kind in helping me make the experience much more easier. Excellent customer service! Will definitely be coming back here again!

Cl
Review №22

Toy (Elise) was amazingly kind and really, really helped me. I hope her managers see this review and realize what a valuable employee they have!

gr
Review №23

Very clean, attendant was extremely helpful, plenty of machines. 55 minutes to wash and dry.

Al
Review №24

Had an excellent experience, for now my washer area is out of commission at home. I pass by daily through spinxpress I found the laundry area very clean nice equipment excellent personal (Vanessa) is the young lady who showed me the ropes. Will definitely continue to do my laundry here while my hone situation is repaired. For now I am extremely pleased did two laundry runs today. Thank you.

Mi
Review №25

They were clean, fast, but they werent enforcing mask procedure

As
Review №26

I was hesitant to wash at a coin-less laundry mat but took my chances anyway. Let me say, best decision I’ve made this year! Extremely clean, great washers, and lets not forget miss Vanessa! It’s hard to find great laundromats in the RGV but having a great customer service was a home run for me. Keep up the good work SpinXpress. 10 stars!

Je
Review №27

I’ve been using laundromats for about four years now and this is the best one I’ve been to by far. Extremely clean. So many washers and dryers. You have choices from 2 load machines to 10 loads (100lbs)! I love that you don’t have to get quarters. You pay using an app where you put money into either with a bank card or giving the associate cash. Brittany was extremely helpful and kind. I definitely recommend this place and will come back!

Al
Review №28

This place is Awesome!! Modern, well maintained, VERY CLEAN and the staff very helpful. There is alot of seating as you wait for your laundry. Its quiet and has a place for the kiddos to play. Will definitely do our laundry here while we are in the area.

Ri
Review №29

Carolina was an amazing person,worker,a true definition of HELP to the core. I’ve never been to this facility before and my experience today was awesome just as Carolina was. We need more people like her I promise the world would be a better place. Great Hire!!!! SpinXpressLaundry!!

Br
Review №30

Overall great place to go do your laundry at 12-1am and the way they care for your clothes seems to impress me. This location never fails me with fresh clean smelling outfits. Danny is very polite and very approachable, excellent customer service.

Ri
Review №31

I can not begin to express in words how amazingly convenient this place is. It’s so close to my house and always open just when I need it. When you walk in you are greeted by super friendly and helpful staff members. Ask for Vanessa, she’s super helpful and always wants to make sure you’re well taken care of. If it’s your first time here they’ll help you step by step to download the app, sign in to this location, and even get started on your first load of wash.

Ma
Review №32

I been in different places but the service was provided today by Daniela was just beyond expectations. She was all about customer service very friendly, helpful and very happy she seem to enjoy what she does it hard to find people like her now days. Thank you daniela for been yourself and provide such an incredible service.

Ag
Review №33

I really love this place. It really takes makes it easier for me. No quarters how amazing is that!!!! First lets tall about how clean it is, SUPER CLEAN! Secondly, FREE POPCORN, yup i said FREE!!! Last but not least customer service WOW! I have never met such a heartwarming person. Vanessa is amazing. She is a keeper!!!

Cl
Review №34

Very affordable

St
Review №35

Love the service and experience Danny was very helpful and nice! She was always making sure everything was good. Great customer service! I would more than sure be back soon.

Ca
Review №36

Clean nice place to wash clothes and dry too

Bo
Review №37

Place is very dirty and 28 washer are not working March 29 2021

St
Review №38

Wow. Just wow. Clean, friendly, pricing was less than we expected. We will be back!

Cr
Review №39

Super clean and a lot of machines to finish fast. I like that I can go fill up 7 to 10 machines and not have to be waiting for one to finish. Free popcorn is the best and vending machine drinks are always super cold. TVs so you wont be bored and tablets for the kids. Love this place for laundry.

Ki
Review №40

Super clean, washers good. One of the few that has such big washers

Va
Review №41

Very impressed with SpinXpress. Open 24 hours and they have TVs and comfortable furniture to sit on. Great! customer service, very helpful with setting up my app (thanks Anthony!!). Place is always clean! Friendly employees, very spacious with alot of machines.. finally found the perfect place to do my laundry!

sl
Review №42

Its very very clean, amazing service that the employees will always help you out. Glad I went to try it out Ill be going more often. :)

Bl
Review №43

This place is very nice and reasonably prices compared to other laundromats in my area and a plus is that i dont have to carry around so many quarters like other places since they use a little card you can reload with cash or debit. Employee Danny was very helpful and nice, kept the place clean, even the kids area.

De
Review №44

Covid conscious, social distancingDo you washing..

Ra
Review №45

Wow this is the cleanest laundromat in Texas. Super clean and extremely friendly staff. First time here and they helped me right away. Best thing is you don’t need change you can pay with your debit card. So convenient.

Re
Review №46

This place is so clean and new. It was my first time coming and I had a bit of trouble but Danny was so helpful and patient with me! Definitely coming back!

Is
Review №47

Very clean environment, @Vanessa was super nice and willing to help with any questions you have . Every time i need to wash this is the place i come too. Recommend 100%

An
Review №48

Love going to wash my clothes there

Al
Review №49

First time coming to this laundry, and I have to say Im impressed with the new technology washers and dryers. The installations are great with a kids zone filled with tablets with games also the waiting area lounges are awesome.. I had a great experience and had great help from Brittany who helped me get set up with my account and explained to me how it all works. P.S. thanks for the free popcorn..

Di
Review №50

Very clean in the mornings. Vanessa does a great job and a nice person.

Se
Review №51

Great place! I have my own washer& dryer but this I the place to wash! Vanessa was very helpful & nice.

Ma
Review №52

I have been a customer since it open. I like coming here employees always attentive. What I like is that’s there are a lot of washer and dryers. So, I don t have to wait until the next washer or dryer is available. Good customer services.. Laundromat is always clean

Ga
Review №53

Always nice, in and out with no problems

Fe
Review №54

Excellent customer service, very clean place. Machines are always clean and available.An employee I think his name was Kage or Gage can’t remember exactly. But he is very energetic and very polite.

El
Review №55

For my first time there, I loved it! Daniella was so helpful, and made my experience so easy!! I recommend everyone to try this place out!!

Lo
Review №56

This places is going down quick and theyre not doing anything to stop it. Great place at first & now its become a dirty place to wash. washers and dryers dont work, they arent keeping them maintenance.

Am
Review №57

More than half the washers are out of service along with the dryers. Not only that, when you wash in the ones that do work theres no cold water. So dont waste your money or time. I will be taking my business somewhere else, I could careless for the reward points & free popcorn.

Je
Review №58

Best place to wash!

Je
Review №59

I am so happy we finally have a clean laundry mat here in the valley! Not only does this place stay clean it has amazing workers. Vanessa was so well prepared to answer any question i had. So lovely.

Ma
Review №60

I hate having to write bad reviews but something needs to be said and done. My husband and I have been coming to this laundry mat since February (that’s when our washer broke) everything and every employee were amazing! Up until a couple of months ago. My husband and I have came into small problems such as not getting popcorn, machine double charging my husbands account, (we had the funds replaced) and bad customer service. It saddens me to see such an outstanding employee lose his way of being nice and courteous. Yesterday he was so rude I asked a simple question and you could feel the frustration in his voice while explaining and sadly it isn’t the first time. Both my husband and I are intrigue by the new way of doing laundry so we have a lot of questions. (Sorry) We have even heard him raise his voice and ignore customers. We love the new laundry mat but such employee like him are forcing us to chose. I hope this small issue gets resolved before there’s another customer dissatisfaction.

L
Review №61

First time there today and we were very pleased with the help we got from Brittany & Daniel. They were so helpful and made sure our experience there was good.. We will be back and I do highly recommend this Laundromat to Everyone. Open 24 Hours is a Plus😃

su
Review №62

My experience at this location has always been a pleasant one especially with Marisela a daytime employee there. Marisela is so friendly and courteous.

Jo
Review №63

Great atmosphere, very clean and friendly. Danny was very helpful and cheerful, all your employees should me as bubbly as her and the free popcorn cant beat that 2 thumbs up for sure !

gr
Review №64

If you are doing laundry anywhere else you are not doing it right. I love this place so much. They even give free popcorn. & Dont forget to ask for Vanessa shes such a sweetheart always so kind

De
Review №65

Omg this place is awesome, state of the art washers and dryers. TVs, awesome sitting areas with a fun zone. Employee Brittany was great and help me set up my phone application to pay for the wash and dry. Will be recommending this laundromat to everyone ❤️

An
Review №66

Great customer service & very fast machine work

De
Review №67

Check this, the Wife & I have been valid customers at the grosses laundry mat in Pharr. Today, we decided to use Google to find something ANYTHING better than Splish Splash. As we are reading my Wife says, “This has to be a joke”. Obviously, we were in shock of how many great reviews Spinexpress has. A laundry mat can’t be that amazing, can it? ... you bet your sweet a** it is!!!! Walk in, bam greeted by two girls, you can tell they were on point. As soon as I’m greeted a little girl asks “may we help you”. Not sure she’s of age to work there, but everyone needs a paycheck. 🤐 We walked around the facility and let me say, omg! You can literally see your reflection on the washers and dryers!!! The floor, holy h*ll, clean enough to where you’d eat on them. Not literally. This company is COIN-LESS!!! Wanna hear the best part, drum roll, they GIVE you FREE popcorn!!! Well, not at the moment, but let all this pandemic end and they are back in action. Shout out to the best laundry mat, hands down!!!

Jo
Review №68

Its amazing how clean this place is! vanessa is a go to girl. shes always helpful and nice . love this place.

Ro
Review №69

Very clean laundromat

ke
Review №70

My experience here was so awesome especially because Britney helped me out a lot and I also love that there’s free popcorn lol.. it’s really easy to wash and dry clothes here because we don’t need to find change to put in the machine. This is my third time coming here and I love it. Also the staff has great customer service.

Jo
Review №71

I love coming here it’s really nice and clean my kids like getting popcorn, and we always get excellent service from Danny.

Ma
Review №72

I love the idea of having different size of washer and dryers. Starting with small loads or very heavy loads. They have from 2 loads til 10 loads. The same as for the Dryers

Ev
Review №73

We have been coming heresince Feb 2019 & love it. Clean & machines are great. Service is exceptional & love the popcorn!.Place is generally very clean but we generally come in the fesrly morning. Today we came in the afternoon & it saddened us to see dome some people not appreciating a good thing, throwing trash on the floor & just plain sloppy. Crew did keep cleaning up but people make me mad!Will come early mornings!

Jo
Review №74

The machines are new and the dryers are hot.

Mo
Review №75

Been here for the first time & staff was very attentive & to top it off customer service was outstanding ! Keep the good work 👍

Pa
Review №76

Its a great place to do laundry and clean the people that works there are very friendly

Li
Review №77

Great place! My kid loves the free popcorn and being able to use the tablets. Clean and friendly customer service, today Vanessa was very nice to me, checking up on me! Love that it is so easy to use the app to pay.

Di
Review №78

Loving coming here Maggie always keeps the place looking clean and my kids love coming here because of the fresh popcorn

An
Review №79

I needed to wash my comforters and since my washer has not been very cooperative lately, I decided to stop by. Dani was super helpful on using the machines and services. The place was clean, had wi-fi, snacks for purchase, and free popcorn 😀. Will be back !

Ka
Review №80

Great staff and very affordable place this is our go to when our dryer decides to break down...Mrs. Marisela is very helpful and such a wonderful lady

Ju
Review №81

Great service. Ask for Vanessa she’s very kind.

ad
Review №82

Had a great time at this place an employee named Selene Reyes was very helpful, she guided me on the app and explained everything. She has great customer service.. highly recommended place and staff

M.
Review №83

Best place to do laundry 👌

Ma
Review №84

Love this place! It makes washing a breeze. Parents do need to take better care of their kids. Makes it dangerous for other customers.

Ma
Review №85

I love how it is always clean when I come to wash. Staff is excellent (Vanessa)

Ma
Review №86

I am very impressed with the new way of doing things in this laundromat! Carolina was very helpful in explaining how everything works and also guided me through the process of downloading and setting up the app. I will Definately be coming here for my laundry needs from now on!

Na
Review №87

Love this place!! It was very clean and Danny was so polite and very helpful with any questions I had.

Es
Review №88

Im am very pleased to see miss Vanessa back. She is by far the sweetest person Ive met. Place is always so clean. Im in and put in an 1 hour

Be
Review №89

Went in around 930am, I was welcomed by the employee. Then it was explained how to use the app payment system. The place is very clean and bright. Plenty of machines, no waiting . As far as laundry mats are concerned Spin Express is the first place to wash your clothes.

Ma
Review №90

Today is August-10-2020 since I have been here . Person in charge has not cleaned or disinfected any of the washers and dryers.Usually it is very clean in all areas ..l dont know whats up

Cr
Review №91

Honestly truly Spin Xpress Laundry was so nice when it first opened but now is has gone down the drain. Not only is it super dirty but the staff member Juan (if that’s even his real name) removed my items from the washer and threw them away while I was on the other side of the facility gathering my things in the larger wash machine. He was so rude and even placed blame on the person who was using the washing machine after me until he pulled some of my items out of a waste basket and swore that was all that was in the machine. What a liar. Because of people like Juan this business will eventually fail. I suggest you hire people with better people skills and tact.

Me
Review №92

I’ve been coming to this location since the opening. Since then I have noticed that the laundromat is always clean and so are their machines. They have very helpful staff today Britney helped me load money on to the app and is available to help with any questions you may have.

Be
Review №93

Great clean place. Ask for vanessa shes such a nice helpful attendant.

Je
Review №94

Great clean place. I come once in a while & Vanessa is always helpful.

Al
Review №95

My first time coming here & let me explain in detail how amazing this place Is.1. Holy wow is it beautiful here! Clean & very well lighting.2. 100Lbs machine!!!!! I night be able to fit lol3. Customer service customer service customer service!!!!! Vanessa is amazing! Where did you fine a girl like this? Need her in my place of Business!Over all 10 stars

ja
Review №96

Its really awesome to come here n do laundry, very high tech, very clean, the staff is Great at all times, very helpful. The Machines work great. I love coming here every Sunday. Brittany was very helpful n Awsome to let us know about their Specials.

Ce
Review №97

First time customer but i will be comimg back! love how clean the place is and chstomer sevive is on point. thank you Vanessa

Ju
Review №98

My boyfriend loves this place. Vanessa is always nice and its always clean

Br
Review №99

I am in an all time shock. This place is always clean!!! And let me tell you about this worker. She could have 20+ customers and all are attended very well, always with a smile & helpful. I will always come here.

Ju
Review №100

Brittany and all the staff here are very awesome. Always ready to help in anything you need to know. Love the way they are always very friendly. Everything in spinxpress is awesome I love it.

Information
33 Photos
100 Comments
4.8 Rating
  • Address:414 US-83 BUS, Pharr, TX 78577, United States
  • Site:http://gospinxpress.com/
  • Phone:+1 956-888-1110
Categories
  • Laundromat
Working hours
  • Monday:7am–11pm
  • Tuesday:7am–11pm
  • Wednesday:7am–11pm
  • Thursday:7am–11pm
  • Friday:7am–11pm
  • Saturday:7am–11pm
  • Sunday:7am–11pm
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