This company is by far the best! They truly go above and beyond to meet your wishes and exceed your expectations. I cannot tell you how much I admire and appreciate their hard work and dedication. I have been licensed with them for almost 2 years now and could not have asked for a better group of people. I previously was with other agencies and none compare to Lonestar! When you want the best call Lonestar!

Family helping families. Thank you all for serving our communities in Texas. I am very appreciative of everything you all do to make families whole. Could not have done it without you all.

Lonestar Social Service is the best Agency to be with, they care about the children in care in care and about you; we have been with several and talked with several in the last 12 years of foster and adopting. They are always there for you no matter what time of day or night it is. Dr.James Mercer has the most biggest heart, full of love, and compassion, that I have ever seen before. Lonestar is awesome you will feel like you are apart of a family and a family that is there for you to help you at any moment if you need something, they love the children, care about the children and care care about you and want you to be ok but most importantly are there for you. Which is 1 of the most important things you need to have when you are fostering and adopting is knowing you have that support and love and Lonestar does 150%.

Without your help, guidance and patience, me and my family would have never been able to become a parent to our dear son. Thank you for everything you have done to make our home complete. There are not enough words in the world that can express my gratitude and appreciation for all you guys do. I especially want to thank Becky for always being so kind and helpful when we were having to complete our monthly paperwork and helping us to better understand how things work. The Lonestar family is a forever part of our family. If you or anyone you know might be interested in fostering or adoption, please reach out to the amazing team of Lonestar Social Services. They are true family!

Honored to work here and to make a difference for those we serve. God is good. Forever thankful for having the opportunity to serve our youth.

Lonestar Social Services is an amazing agency that cares deeply about the families and the children that they work with. At Lonestar the children are treated like people who have emotions and feelings and not just like another client. Lonestar Social Services has an amazing staff of people who care and want the best out of everyone they come in contact with. For the people at Lonestar it is more than just a job but a lifestyle of giving kids who are in foster care a potential forever home. The Lonestar team takes the phrase I am Lonestar very seriously in everything they do. Lonestar Social Services is headed up by Dr. James Mercer who is one of the most compassionate, caring, loving and hardworking individuals on the planet. Dr. Mercers work ethic, drive and care bleed through the rest of the staff and it is his work and the staff he has hired that bring out the strong heartbeat of Lonestar Social Services. I could not recommend a better fostering agency for you to choose than Lonestar Social Services in Austin, Texas.

This is a great foster and adoption agency! They are very easy to work with and will take great care of you.

I’ve never known a more caring and compassionate team of people in this line of work. You’re in very good hands!

From day one, this company was helpful for me and my family. The company went above and beyond to make the process of fostering and adoption as painless as possible. The company and the staff are so kind and compassionate about helping others and their positions. I worked with other agencies in the past and they tend to only care about themselves. This company cares for the children and the families in Texas that they serve. My family and I are eternally thankful for Lonestar and all they do! Always thankful for Lonestar Social Services and the staff.

So thankful for the Lonestar team as they truly make a difference for so many! I know personally speaking having been licensed with multiple agencies, the Lonestar team cares about the children they have in their care. They are super strict with ensuring laws and rules are obeyed as state mandates! The agency follows minimum standards which is set forth by the state and they adhere to them to the T! If you want a good agency that cares, protects and serves this is it! I’m forever thankful for all you guys do and couldn’t ask for a better agency! Thank you for taking care of our family, our youth and the countless thousands you all help! True helping hands sent straight from God. Best agency in Texas!

I have been working with Lonestar Social Services for nearly a year. I cannot express how helpful they have been to me throughout the process of fostering to adoption. The team of caring and dedicated staff have assisted me in understanding and navigating an often difficult system. With the help from the Community Liaison who assisted me with the application process, to the Foster Home Developer and now the Case Manager, Ive had a lot of support. I always have someone to call if I have questions or concerns. The staff at Lonestar have helped me maintain my licensing compliance for the safety of my children in care and have assisted me in understanding the complexity of the rules, regulations and standards. I am forever grateful to all of them for the dedication and care they show for children. Truly an amazing agency! I am so glad to have them as a guide while we take this journey to provide a forever family!Keep up the great work team Lonestar!! Thank you all!

I recently had the pleasure of meeting several of the staff members while they were in Los Angeles. What an amazing group of people! I was really surprised at all the different hats they wear. They truly care for the families they are helping. Dr. Mercer goes above and beyond to help families in need. Bravo to the entire staff at Lone Star Social Services.

We had CPS hire Lonestar to be our childs sitter while he was in the hospital. We almost cancelled our trip but CPS assured us that they could set up sitters to love on our foster son while we were away. A social service agency should know better then anyone about attachment disorders. They should know how important it is to rock a baby, sing to them, read books. This was the whole point of having paid staff to sit when his while we had to go out of town. Unfortunately, one of the sitters John made it very clear he didnt hold babies connected to wires, another sitter sat with her back to the baby and was on her laptop throughout the duration of her stay- she informed my visitor that she had another job(wait you are being paid to sit with my kid?!), and another sitter took a nap and the nurse had to chew that sitter out. Multiple sitters made it known they are case managers. It makes me concerned that if case managers are sitting for a child in the hospital, but cant bother to hold a child when hes stable and connected to wires that they do not know the extent of the damage they are causing by allowing a baby to waste away in a bed. Very sad for our foster son. He deserved much more love while we were gone. I have let CPS know how lazy the sitter service is through Lone Star and will further report. We have discovered Angel Sitters though the hospital and they are consistent and very nurturing. As a very experienced foster parent and speaking to multiple friends who have left this agency, I personally wouldnt recommend them to anyone I know. If I needed a new agency I would not use them, just based on their lack of nurturing for my sick child.

The staff at Lonestar is professional, caring and very helpful. The employees are dedicated to helping you during the licensing process and that continues on when you are licensed--you have Case Managers that are always ready to help. Everyone here has such a heart for the children! I have only great things to say about the staff and agency!

I have been acquainted with Lone star Services for a few years now. They work wonders for these children. They help make forever homes. They are a Godsend to all the children and adults who cross their path. God Bless Dr James Mercer for what he has done. By all means use this agency,💯%

Lonestar Social Services is an amazing agency. The staff really works for its purpose. I have seen Lonestar make changes in peoples life. Please if you are looking for an agency please check out Lonestar I promise you will not be disappointed.

Dr James Mercer and his staff are truly angels among us. His passion for finding children a forever home and providing them with care and comfort while they wait is truly heartwarming. Not to en room humbling.Donating all proceeds of his fabulous book as well (‘Secrets&Shame’ ) show how selfless this man truly is.

Dr. James Mercer has a heart of gold. What he and Lonestar social services do for those children is amazing. I recommend this adoption service to anybody out there that wants to adopt. Those children deserve the best and thats exactly what you get when you work with them to give those children a lovely home so that they finally have a family that they can call home, where they are loved and treated with love and respectCall them and let them help you help those children in need of a loving family.

Lonestar Social Services is a great agency. The staff is amazing as they are very personable and give one on one attention. Lonestar is a family orientated agency and makes everyone feel as they are family. Anyone who is looking for a foster to adopt agency should go with Lonestar as they make the process comfortable and easy for the family. I give Lonestar 5 stars!

Lonestar Social Services is AMAZING. The people here are so motivated to make children and families dreams come true. The staff makes the process so smooth and comfortable, everyone is so personable and has the same goal to give these kids a loving and stable home. I would recommend Lonestar to anyone looking to Foster/Adopt!!

The best people with the best hearts! Thank you guys for working to help make my dreams of becoming a mother come true! My wife and I are so thankful that you all work with LGBTQ families. Not a lot of people here in Texas do! Thank you for everything! Lonestar for life

I was recently licensed with anther agency prior to coming to Lonestar Social Services. Having been with another agency, i can tell you that this team is the most caring, loyal, compassionate team i have ever met! The team at Lonestar truly care for their families, clients and most importantly, the child in foster care. I am so thankful I changed to this agency. The other agency never called me for placements and i set waiting while i watched so many children enter the foster care system. The talked about the desperate need but no calls came in. Lonestar called within a day of having me licensed and i received placement of three beautiful children! We are now heading to adopt and i could not be more thankful! If you are looking to foster or adopt, please call Lonestar today! They are the best!

Absolutely LOVE everyone at Lonestar. They truly care for the children and families they are helping. The staff at Lonestar have hearts bigger than Texas. Definitely the people to call if you are interested in foster/adoption or donating to the cause.

Lonestar is wonderful! They have a family vibe which is very helpful considering their profession. They take a one on one approach with all the families they license and are very thorough and make the whole process as speedy and comfortable as possible.

Hands down the best agency there is! Lonestar works to protect and serve the foster community! Thank you Dr Mercer for all you do

Lonestar is a great agency! They are dedicated and truly care for their families and children. They have helped guide my family and I with the adoption process.

I have immediate concerns about your staff member violating the HIPPA rights, this is very scary and concerning considering she works with peoples children. I will be contacting management immediately due to this situation.

This agency is amazing! They are committed to adoption and helping connect families to kids that need a loving home!

We have been with Lone Star for a year and half now. Amanda Andes is extremely professional! I have known her for several years- she has never been rude or unprofessional in my experience with her. I was a CASA to her then foster child and we worked very well together to advocate for that child.All of the people from Dr. Mercer on are compassionate and work above and beyond to make sure that all childrens needs are met. We, as foster parents receive all the support, training and guidance we need to meet the needs of the child(ren) placed in our care.We have recommended this agency to friends that were interested in fostering. They are happy with their decision and are active foster parents.The process is not easy- but neither is fostering. The standards exceed the state standards and we like that! Being sure the children are in the safest and most loving environment is their goal.We highly recommend Lone Star!

You all are amazing, thank you for making dreams come true everyday

Absolutely fantastic organization that specializes in the needs of children across the state of Texas. Highly trained staff that effectively and efficiently meet the needs of Clients.

The staff at Lonestar are so caring and go above and beyond for each of the children they place. Bless them.

This an amazing company with amazing qualified staff. They are very caring and nurturing to all the families they come in contact with.

Very well run and professional agency. I guarantee you most, if not all, the negative reviews are from people who failed background checks, etc...and were told Lonestar could not work with them. Angry people post bad reviews. So I would take all these negative reviews with a grain of salt and find out for yourself.

Amazing Staff And The Deducation And Care These Individuals Provide Is The Best Anybody Can Ask For!

Lonestar social services is a great company, friendly staff always welcoming and making everyone feel like family. I recommend this company for anyone looking for these services

They are a great company and agency. Work great with children and parents to provide an easy and friendly experience across the board!

Dr. James Mercers lifes work, his calling is a blessing to all.

Best place to work and make a difference for the better. Im proud that my father created this company and that I now will be working by his side to make a difference in the lives of children in foster care.

Staff really cares about the children and for them to be in a happy home.

This place is amazing the people are amazing and the work they do is inspiring

I have worked with this agency for many years, the staff and agency are very professional and really care about their families and children in their care. I would highly recommend this agency if your looking at fostering or adopting.

Run by a team of compasionate and caring individuals!

Very UNPROFESSIONAL and UNORGANIZED! I started the process in Nov and they didnt even start calling my references until feb. They wouldnt tell me everything I needed at once so soon as I finished one list of things, they handed me another. They required me to have all these things but the person who did my homestudy didnt check half of it. Amanda is rude, disrespectful and unprofessional. To top it off, they lost half my paperwork. IF you can get someone to even return a call/email. I paid all this money out of pocket for these things just for them to give me the run around. My home study was one &I was told I passed then a week later they told me if I didnt build a 6ft wall in one of my rooms, I wouldnt be approved. Problem is, I live in a rent house so I couldnt. Mind you, I had an approved home study from CPS who is a STATE ENTITY and thus required to follow STATE LAWS. I told then they wasted my time and I no longer wanted to be contacted. 7months later I was court ordered to become licensed and my CPS caseworker required me to use lonestar again. They had lost 90% of my paperwork and when I said something about it they said they didnt want to work with me anymore.

If I could give this place 0 stars, I would. What a joke! This establishment is very unprofessional and unorganized. I would never recommend this place to anyone for any of the services they provide.

Lone Star Social services saved my sons life and helped us create our family. If you are looking to be a parent this is the place to go!

There are so many hard workers at this agency! Thank you for all you do!

Great place! Great people!

Dr. James Mercer is an angel among us.

Wonderful staff!

Friendly, professional