Sales rep were promptSales representative was knowledgeable of there productSales rep was informative regarding pricing with regard to competitorsSales rep was professional with the overall presentationThe company takes initiative in ownership and foundation of liabilityAnd offer of there product for consumers and there price was one I could offered for the work to be done on the mobile home.at Blouder Ridge. They finished the installation today everything looks beautiful around my home the color match perfectly to the house
So impressed with the gutters and power washing from Discount Rain Gutters. I couldn’t be more pleased! Super friendly, efficient service at a very reasonable price. I very highly recommend. They will take great care of you and your home!
We had a great experience with Discount Rain Gutters! Edgar was very easy to work with and was thorough with his quote. And Jesus, what a great guy! Very professional and he gives new meaning to the phrase going the extra mile! He made sure we were able to get the products we wanted, even with supply chain issues and no cooperation with the local supplier. This team is AWESOME!
Good experience. Edgar was super cool and quoted me a great price for new gutters, and Jesus guys knocked it out fast on installation day. Work looks great and is functioning well. Cant ask for much more.
I contracted Jesus to replace my gutters after the recent storm. He came by and gave me a estimate and it was the most conclusive one I had received. Due to the size of my house, he recommended replacing my 5 inch gutters with 6 inch. I agreed and when i was scheduled for the service his crew showed up and did an excellent job. I would personally recommend Discount Rain Gutters, Inc. for any gutter installation.
THESE GUYS ARE THE REAL DEAL! I am building a brand new home, and spoke to Jesus. Very informative regarding the product and great person to talk to. Answered all my questions and even showed me the products that he would use online. Everything came out exactly like he said it would. His crew came out earlier then he said they would start the project and finished with 2-3 hours. Very happy with the service! Would recommend this company to any family or friends! Great Job!
Scheduled a time to get an estimate on the gutters they installed. They didn’t show up, so they rescheduled. Again, no show!! I had to use someone else.
Amazing work. Cant say how much I love my new gutters. Gave a great price and took care of it quick. Such a great company.
Jesus and his team are Amazing! I got a better quality product for a great price with a peace of mind from the quality of work they provide. A bracket broke and within 3 weeks it was fixed. I had to have the gutters moved to build a pool and they came and did a great job for me again. They installed my cute rain chains! Im so glad I chose DRG! Thank you so much! Call them- you wont be disappointed!
Jesus and his crew installed gutters on my home and the work they did was fantastic! I was very pleased with their work and how professional Jesus was. I continuously get comments on my gutters and am asked who did the install. In fact, a roofing company that just recently came to my home asked who did the install and they were very impressed with the work they did, especially with the bracket work. I highly recommend Jesus and his team!
My experience with Discount Rain Gutters has been horrible. There were issues with work to be done that the estimator had promised but forgotten to write down that had been discussed. Then one afternoon I came home and found the gutter guys there. I went inside to change and by the time I walked outside to talk to them they were gone. They left the leave debris behind. I had to clean it off the the walks and stairs into the house. A day later we received an email that only said The job is done we need the rest of the payment. Nothing else. No one came out to explain to check the work and see if we were satisfied. We had to call several times before we got a hold of them. When we were finally able to talk to the owner he seemed argumentative but agreed to come out and see what we were talking about. He agreed there had been a miscommunication and agreed to finish the job. We sent an email to confirm the install date and make sure we were on the same page.It went downhill from there. He replied that he was only doing the one downspout but if I wanted he could give me an estimate on the rest of the work. I said he had already agreed to do them. He sounded angry but agreed to finish the work and started to say something, paused then came back with an angry sounding but we will not cut through your deck. I said we talked about this and it was part of the job. Then he practically screamed we will not cut through your deck. Before I could respond he yelled at me Im through with you and hung up the phone.All I seem to see about this company are good reviews and thats why I picked him.Bad work and rude attitude!
Our gutters were installed today as well as a rain chain. Everything looks wonderful and the team was professional and kind. I’d definitely recommend them to anyone.
Tl;dr When you call back about a bad install and the first response is So do you want an estimate?I had Discount Rain Gutters do an install for me 3 years ago and wow do I regret going with them. I was planning on waiting on reviewing them until everything has been resolved but after my initial phone call with Jesus about my problems, Im unsure where this is going to go.I had gutter guards put in. Im not a gutter or roof person. Roofs are not in a convenient place for noticing something wrong with them. I didnt think anything of them at the time of install. Recently, I noticed the fascia on my back patio looked off. It is completely soft. A couple days later Im looking out a second story window during a rain storm and notice that water is pooling up on the roof. What happened is that the gutter guards run against the shingles. In some places, they go under the shingles, in some places the gutter guards bow out, and in this one spot, the gutter guards lift the shingles up, causing water to pool, seep through, and damage my roof.To prepare myself, I got some roofers out for estimating replacing my roof to see what they noticed and said. They were surprised at the gutter guard installation and said that they couldnt reroof until it was fixed, some asked me to go to the gutter person while others offered to charge me to do it themselves. Ok, so it isnt just me and with some telling me go back to my gutter person (rather than them trying to charge me for it) shows this isnt a scare tactic to drum up business.Today, I called Jesus. I explained the problem. There was a pause while I waited to see what his response was. I think he was waiting to hear what I wanted but he broke the pause first with the response so do you want an estimate?. I told him that I wanted my gutter guards and roof fixed. He told me that it was impossible that his gutter guards would do that and that I hadnt been maintaining the gutters and that poorly maintained gutters would flood and damage the roof. He is explaining what is going wrong without looking at it and ignoring me when I tell him that I have seen it and that is not what is happening. He told me the roofers were just trying to fleece me to get themselves business. He repeated these several times before he hung up on me.As an update, Jesus called me back after looking at the pictures. He still made excuses but gave an offer. We agreed to him paying me some money for repairs and his work crew would remove our gutter guards. I scoffed at the estimate I got for repairs (with only looking at a single picture that didnt show the extent of the damage) and low balled me but I just wanted this over with and accepted. I am out the gutter guards I paid for and several hundred dollars in repair costs but at least I dont have to talk to DRG again.
These guys did a great job with the install! The owner showed up on time and provided a range of options that fit my need. The installers were quick and careful with my plants. I like that they install large gutters. I originally asked about the traditional size gutters and Jesus explained the difference between what he installs and what you can get from the big box store. Honestly, now that I have the larger size gutters on the house I am happy we went that route! Definite recommend!!
Right from the beginning when they came out to assess the need they were quick, knew what size gutter to recommend, and was very receptive to any questions we had. The install crew was timely and professional. The install took 2 hours which included removing old gutters and replacing with the new ones.We had an issue with two downspouts after the install but Jesus was very responsive to fixing them. We highly recommend for the price, service, quality, and professionalism!
Loved working with these guys who were very responsive after moving into my home and most importantly had very good follow up through the process of doing an estimate, a text and call when the team came over to put the gutters together. Pricing was reasonable and added value when necessary on certain items. Will recommend for any others who move into new homes.
Gutter King referred me to Discount Rain Gutters because they said they didnt do small jobs on existing gutters. So on Oct 26 of last year, DRG came out to give us a quote. A young woman (sales person in training) came by & we walked around the house, pointing out what needed to be done. It was clearly visible that our gutters were full of leaves & we needed new leaf screens, but we also showed her where 2 downspouts needed to be added. She wrote up an estimate of $1200 & said they required a deposit of $200 before they could schedule the job. I thought that sounded fair, esp since they had so many good reviews. The start date on the agreement was Dec 21 (2 months out).The 2 months passed & we didnt hear from them. I was expecting a call any day. Then on Dec 22, we drove up our driveway after being out all day & find the gutter crew just leaving. There were huge piles of wet leaves & debris everywhere all around the house. So it was obvious they had cleaned out the gutters, and theyd installed new leaf screens, but that was ALL the work that was done....NO DOWNSPOUTS. The next day I get an email that said in all caps GUTTER WORK COMPLETED. Please send a check for $1000 to the address below. I was shocked. I immediately responded by saying no it is NOT completed and Im not paying $1200 for gutter cleaning & screens, when the downspouts we requested were NOT installed. Jesus the owner got very angry with me & said I had signed a contract & that he could put a lien on my house if I didnt pay him. He said the downspouts were not written on the estimate. I told him I could hardly read what was written on the quote because it was so faint, & I cant help it if the sales person did not write down what we discussed...she certainly SHOULD have. She didnt even take measurements! He told me that was his daughter & he was helping her out by training her in the business. I said I understood but that still is no excuse for not getting the order right. I also said it was very unprofessional not to contact the customer prior to coming to do the work, esp if our last contact was 2 months ago! He apologized for not giving us a reminder, & said the guys would be back out to finish the job on Jan 12 at 7AM. I did not have a good feeling about getting the downspouts installed.....there were no notes or placement instructions, no measurements. How would they possibly know what we needed? I decided I didnt want to go any further with this very unprofessional display of non-customer service confusion. I thought, this is insane, who ACTS like this?? So I told him we were cancelling further work. I would pay him some but not ALL of what he said I owed him. He came at 10 (not 7) & his guys patched a few leaks & replaced a couple of corner roof guards but there were NO DOWNSPOUTS. After much back & forth about what we thought we expected to be done, he promised to come back with the downspouts the next week to actually finish it., but that he needed the rest of the money. I gave him $800 & said the other $200 he would get when they actually completed the darn job! I didnt hear anything else from him, & I assumed he was blowing off completing the job, because the daughter-estimator had totally botched up the quote, and he was losing money. But I texted him just to see if he would say they were coming, & he actually said they were. My husband then called him to make SURE he understood what work he had left to complete. He argued with my husband about the 2nd downspout that we ALWAYS had stated we wanted in the first place. He denied it was included in the bid & then said so do you want an estimate? Oh please! Seriously?? When my husband said no, that we had discussed that was part of the original work, Jesus just hung up on him! I have had a service business myself for 30 yrs, & I know you do NOT treat customers that way if you want to keep them. We would been more than happy to pay him more for downspouts if only he had done the responsible thing, & admit his daughter made a mistake, & try to solve the problem, like a grown up.
Jesus provides 5 Star service! I would refer Discount Rain Gutters to anyone who wants quality work, reasonable prices and an owner with an amazing work ethic.Thanks Jesus!
Thanks to Jesus & his team for the amazing job! He is honest & upfront with his price, ita quality materials & the team completed the whole house before lunch. Im a technical guy and was on the roof during the project, they are professional & they even cleaned out the patio gutters! 100% recommended!
I happily recommend Discount Rain Gutters. I asked for a quote for a repair and was considering having my gutters replaced. Jesus worked with me to replace the broken gutter and pointed out other areas where the existing gutters were inadequate for the amount of water. His guys showed up on time, worked hard and did a good job. I also had them pressure wash my house and surrounding concrete. I was very pleased with the attention to detail and effort put into the job. It looks great!
We have used Jesus and team multiple times now as part of our remodel process. DGR has always been competitive with great quality and service. The installers were courteous and even proposed a slightly different option when they came to do this install vs what was originally drawn, which resulted in much better drainage. Would highly recommend.
I was very impressed with this company! Very professional! Phenomenal job!
Awesome experience. Jesus was great to work with us and the price was far better than we hoped for. The color match was perfect too. Thanks you Jesus and crew!!!
Excellent quality gutter ! The crew on time and very courteous. Jesus operates a great business absolutely cares about his customer.Look no further this is the place to get your rain gutters.Sandra M
Jesus and his team did an excellent job installing rain gutters on our house. He provides top quality customer service, and all for a very reasonable price. Highly recommended! Thank you Jesus.
Highly recommend DRG. The gutters look great. The estimator was outstanding in suggesting downspout placement and colors to use. Everyone was courteous and polite. I was very pleased with the scheduling and installation went very smoothly. The owner was responsive and provided updates for scheduling.
Great pricing and the installation was very quick and seamless—Id recommend their services to anyone in need of gutters for their home!
I called and talked to Jesus and he came over the next day for an estimate for fixing my gutter that was falling off. He got up on to the ladder, climbed up my 20 ft roof (that I didnt want to), and drilled in one side himself for free so the gutter could last the next couple rainy days until I could get him and his crew to properly fix it. He genuinely cares about the customer. I will definitely call him again
Jesus gave me a reasonable estimate on a small job, one week after I called him. Fortunately, they were able to do the work the following week. We are very pleased with the quality job they did for us.
Jesus from Discount Rain Gutters put in the gutters for my last 2 houses. Highly recommend. His pricing is not only great but he is honest and cares about his customers. What I appreciate is his focus on customer satisfaction.
Jesus was great to work with when it came to my gutter installation. He was very informative and the prices were by far the best around. The work was done in a professional manner, completed quickly and done right the first time around! I would highly recommend DRG! :)
Jesus came out and showed me exactly what I was getting and helped design a gutter system for my home. Super friendly and professional. I would highly recommend his team. Also had the best prices in the Austin area
We recently had Discount Rain Gutters install our gutters and they did a fantastic job! Jose was very professional and responsive. We could not be more satisfied with the service and installation.
Jesus is a consummate professional who cares about his customers and the quality of his and his teams work. I had Jesus quote me an estimate for new gutters at my house, but then I postponed installation as my wife and I decided to paint our house. Not only was the estimate done the day after I first called, Jesus remembered our original interaction and still had the original estimate in his records when I called back 6 months later to do the install. The work was done quickly and his guys even let me tweak a few things on the fly during the install. And on top of this Discount Rain Gutters price was the lowest of all the quotes I solicited, ~20% lower than the next lowest quote.My experience with Jesus and Discount Rain Gutters didnt end there however. During a rainstorm a few weeks after the installation, I noticed one section of gutters along my garage was slightly drooping and causing water to flow over the sides a little. I called Jesus and he came over that evening after finishing up another job to take a look. He told me hed have his guys come and redo the section in question ASAP at no charge. I called DGR the next day to schedule service, only to be informed that a team had already been by that morning and fixed the section. Too often as a consumer I am forced to followup with service vendors to ensure things get done and dont fall through the cracks, and it was a pleasant surprise to work with a vendor who is organized, efficient, and follows through with what he says. I was glad to have all the gutters working great during the recent heavy rains in central Texas!
I shopped around and Discount Rain Gutters offered the best price, highest quality materials and best warranty. Two installers arrived as scheduled (actually a few hours early) and were very efficient and professional when installing. I had a small issue with the look of some of the downspouts which Jesus resolved to my satisfaction immediately without any increase in cost to me. We couldnt be more pleased with the whole experience. We highly recommend Discount Rain Gutters.
Jesus and his crew are fantastic. Top quality product, fast/efficient crew, easy to work with. I highly recommend you give them a call!
He was referred to me by another happy customer and after he got my house done, I can tell you that he did outstanding job.He is very easy to work with and very reasonable price. I really recommend him.
Jesus and his team were great - the price was more than fair, the job was scheduled quickly and the crew was quick and professional. I definitely recommend them to anyone looking for gutters.
Great service, fair price and high quality products. They did job efficiently and professionally. I am so glad to work with them.
Easy to work with. Installers were efficient and quick. Reasonable pricing. Highly recommend.
Excellent company and service. I totally recommended. Mr. Jesus (owner) is super friendly and has excellent prices. The Gutters material is excellent. SENOX Aluminum 100%.The employees are friendly and kind.. Im completely satisfied with my services.Monica Slaughter
Very impressed! High quality product, competitively priced and Incredibly fast work done! Jesus, the owner, took a personal interest in our satisfaction of the installation. We would definitely recommend Discount Rain Gutters!
Jesus and his team are the absolute best when it comes to service, quality and price.I texted Jesus, he promptly responded, came out to my house and explained everything including pricing. Scheduled an installation, and when his workers showed up they were courteous and very skillful.Its easy to support a local business when they provide such excellent service.If youre even thinking about quality gutters at a great price call them, you wont be disappointed, thanks Jesus and team!
We had a gutter / rainwater project that turned out to be more difficult than anticipated. Jesus (owner) came to personally work through the problems and spent additional time to ensure we were happy with the results. He also honored his quoted price even though the project required double the labor he quoted us - thats integrity. I highly recommend!
The install service was fast and professional! My home looks great!
Jesus did a great job with gutters on our pool cabana.
I just had gutters installed by Jesus and his crew and that did a fantastic job. Color match is perfect. I really appreciate that he came out to give me the estimate on the scheduled time and date and did the same in the installation date. I’ve spent a lot of time waiting on contractors in the last couple of months so it was really nice to have him show up on time and he did a great job. Have already recommended DRG to coworkers. Great product, workmanship and price! THANK YOU!Had DRG come back to the house and finish off the last section missing gutters and also installed a couple of downspouts for rain barrels. Great job! Great price, showed up on the scheduled date and time! Highly recommend DRG!
I emailed them for a quote, and within an hour Jesus set up a time to come by. He showed up at that time, gave me a competitive quote, and scheduled the installation. His team showed up at that time, installed and were done in a few hours.
Jesus and his team were at my house today to install my new gutters! The service was fast, the color is perfect and Im now ready for rain! Thank you for the great service!
I needed a job done quickly and professionally. Jesus and his crew accomplished both and at a fair price too!
Let me start by saying that Jesus and his crew are very top notch. They did my side and back rain gutters since my home builder only gave me front ones on my new home and adding them through the builder was going to be very expensive. I called Jesus on a Monday and he was at my home the next day as he had a job near by. Jesus was very professional and he walked me through the whole process from start to finish. When it was time for the estimate, I was very happy with the priced he proposed. Jesus was also very accommodating with the date and time of getting the work done. I had just refinished my deck that prior weekend and needed rain gutters soon as there was an area that had excessive water from the roof to the deck. His crew showed up on time and did an excellent job. I am very happy with selecting Discount Rain Gutters and they met all my expectations and would definitely recommend them for any rain gutter job.
Came highly recommended to me, but he was supposed to be at my house today 8-10am, called me at 10am to say he was on his way. Not a good way to start a business relationship. Wont be doing business with him again.
Jesus and his guys did a great job!!
We used Discount Rain Gutters on two different houses and they have been fantastic. The price was reasonable compared to 3 other bids, the work was high quality, and the gutters have performed well.
Wonderful experience!They did a beautiful job!!Will definitely use them again!!!!
Which business owner calls their clients bad names? This one does. I scheduled an estimate using the website. My appointment was for Thursday. Tuesday at 10:PM, this man texts me saying he would be at my house the next day between 8am - 2pm. Very unprofessional contacting me so late in the evening. I told him that I was scheduled for Thursday and to not come to my house on Wednesday.So, if it wasnt unprofessional enough contacting me so late in the evening, he texted me before 8am the next morning. I told him to stop texting me. His reply was Thats how late ihave to work so I can give you a free estimate you stupid idiot.I blocked his number.So, yea, Im not interested in sitting around for 6 hours waiting for someone to come out to give me an estimate. I dont need a free estimate. I have plenty of money. if it requires some to be treated professionally and respectfully, I will spend it. But like everything in life, kindness and respect are free to give and dont need to be paid for. And just look online, there are plenty of gutter companies in the great Austin area.