Very friendly, Courteous, an go out of their way to try and make the best experience possible. The hours of operation are a bit tight, but after learning its only temporary I have no problem with it. Great Service, and they always makes sure the haircut is exactly how you want it all while you get to enjoy watching sports. Would reccomend to anyone and everyone!
I would rate this place even less if possible. The staff are very disrespectful with their customers schedule. They dont take appointments and they force their customers to sign up on their online waitlist which is a joke. Even after reserving your spot online, a one minute wait can turn to ninety minutes by the time you come to the store.This is an iconic example of a business that doesnt care about customer service. Instead it only values profits gained by packing more people than it can accommodate in its tiny shops.
Gotta say My recent visit was so good I came to write a review, this covid culture has made it tough being a customer anywhere we all know but Twilla was a amazing human being today she really had such great energy and sweet things to say 5 out of 5!
Twilla was amazing. Super friendly and Greta conversation and did an amazing job on my hair! Definitely going back to her! Glad this is my new local sports clips 🙏🏻
I went this morning before they were booked for the day. Ashley cut my hair for the second time. She is awesome. Very friendly, does a great job with my haircut. Just a very pleasant experience. I will say, I have others cut my hair here and they are all amazing. Highest recommendation for this business. It is also spotlessly clean. Great job to all
The girls working there were very personable and welcoming. No wait for the haircut. I was hesitant to try because the Concord location was pretty dirty (a few years ago) but the Petaluma one was very clean.
Ashley did a great job cutting my hair. She was efficient and careful and asked about my comfort and her cutting my hair every step of the way.
Jennifer did a bang up job on my curly long hair. I popped right in to the chair, we had a great conversation, then Boom, finished. 5 🌟🤩 service.
I got great MVP treatment, from Twaila .The extra amenities make it better than any other haircut experience.I will definitely be back in a month or so .Thanks, Mark
This was my first time visiting Sport Clips and was happy to discover that they were very friendly and welcoming. My person. Lindsay,, gave me a great haircut. Even the other stylists not working on me was very friendly. A very good first experience.
Great haircut plus the MVP experience made for an excellent lunch break.
Good service at a price. I have been coming here since they opened. I always do the MVP. I just wish that they could keep staff longer then a month and I would like to see the prices posted. It is a shock for people coming here for the first time and expecting super cut prices then getting charged 3 times as much. I have witnessed this.It had been over a year since I wrote my first review. (above) I still go here every 5 week. Im glad that many changes have been made. All prices have been posted and service is great. Staff is friendly.
Always a great experience at the Petaluma SportClipsI always feel well taken care of and the haircut quality is amazing! Go with the MVP upgrade everytime it is definitely an awesome experience and I will be using them as my go to place from now on.
Got a great haircut. Also got a hair wash and scalp massage. It was a nice experience. They had all the Covid protocols in place. I recommend!
I took my teenage son to get his hair cut and they did a great job. His hair had really grown out in the last several months so he decided to change up his hairstyle. The stylist was friendly and patient as he explained what he wanted. His hair looks great!!!
Great haircuts (taper fade please) and sports is not the whole story here. Staff and atmosphere makes it a great experience every visit. Genius concept! Lol
Chelsea is the best stylist ever. Great service and a great haircut.
Son got haircut, good job, second time I got my hairct employees very nice,5 star service
Friendly staff who provided great service in a clean establishment, thank you for taking great care of my little guy.
It was a great experience and would definitely go back
Overpriced and wasnt happy with my cut. Supercuts fixed it.
The most comfortable haircut Ive had done. Very detail oriented stylists who dont miss a beat with whats trending. They were pretty good with pricing as well. Clean shaved face got me feeling like a million bucks again. Thanks ladies.
Great staff and very friendly. Would highly recommend.
Lindsay did a great job styling! Very professional and will recommend her to my friends
Great haircut and customer service is awesome
Getting my hair cut has always got to happen on a weekend due to my hectic Monday-Friday schedule. Problem is I’m also a sports fanatic and want to watch all my sports on the weekends. Sport clips was literally the solution to my problem! Now I can watch my games without missing a snap and keep my hair looking sharp! Thanks sports clips!!!!
Well done haircuts and their open late. While most barbers close at four or five pm, this place is open until seven. Making it possible to get a haircut after work instead of rushing on lunch or using your day off. Game changer. Specialty shop quality at chain prices. My primary fall back when I cant get to a specialty shop, and I very often cant.
Easy, clean, quick, and the staff is always friendly.
This was the first time I used Sport Clips, and Im sure Ill be back.They gave me exactly what I asked for, very friendly and professional.
Danielle was great! Enjoyed the shampoo and hot towel.
Quick, easy, and comfortable
It was one hour to wait because one of the girls didn’t show up Donely person that was there was Nina . When she asked me how I wanted my haircut I told her that I have curly hair and do not cut it short because it will stick up all over and the longer my hair is the better it is specially when I wake up in the morning to go run every day. She started to cut my hair and all of a sudden I’m looking in there’s like 2 to 3 inches of hair falling on the floor she takes one cat and she saw that that curl was sticking out about 2 inches from the side of my head I you’re cutting my hair is too short she goes well it will grow back that’s easy to say I will never ever walk in your business again this happened to me twice!!!!
Good job
Hands down best cut I have ever had. Mvp cut recommended. Jennifer took great care of me and took her time. Left that place feeling like a million bucks.
There is now a new mobile app! Where you are able to request a stylist.An extra $5 is well spent for the MVP service!This location is open fromMonday-Friday: 10-7Saturday: 9-6Sunday: 10-5All of the stylist are experienced with having a total of 31 years experience collectively.Ranging from 2-10years.
Ashley was my stylist, she did a great job, very professional and friendly. I definitelyrecommended this place.
So good to be back, and thankful precautions are still being taken.
They have done a great job of keeping up
Cut my hair way shorter than I asked, kept cutting it even after i said it was a good length
I saw Jen today. She gave a good haircut. Good conversation. I’ll see her again.
Best hair cut ever Jennifer is great
Easily the worst place. The wait time is infinite on the weekends. No point in checking in online as it gives no guarantee. Might as well stop in. Hair cuts seem to last forever. Dont expect getting a haircut in less than an hour of checking in.
Im not impressed by the decor but staff is GREAT.
This was my go-to place while I lived in Petaluma I moved away to Bullhead City Arizona and happen to go in today and the most Pleasant Charming lady cut my hair and trim my beard and gave me a shampoo and head massage. She was so gracious and lovely Id marry her today
Laya was my stylist. She did a great job. Lovely, sweet and charming woman. I will go back!
I got the shampoo, message and shave, it was awesome!
I came into and waited 3 minutes before they knew I was here. Since I was a new coustomer had to answer many questions on a touch pad including phone # and name as well as e-mail address.The girl was very friendly, but asked what king of cut I wanted. I said take the bulk out of the side of my head five times! after the cut that wasnt, I was sent to another chair for a shampoo and massage. She asked me if I wanted any hair product in my hair I said no thank you, after that was asked if I wanted something to hold my hair down Since I was a senior and expected to pay 22.00, they gave me a first timer price of 25.00. Again I just came in for a haircut. Wanting to pay I had to answer again including a tip for the cut starting at 10.00. Looks like I will go back to my regular barber If you dont want to explain that you wanted a haircut,and go thru with all the questions then this is the place to go.. IF YOU WENT IN TO BUY A NEW CAR AND THE SALESMAN ASKED IF YOU WANTED A STEERING WHEEL. thats what it felt like getting a haircut
Not to bad but pretty pricey
Professional service and cute invlude ax wash and hot towel face wrap with VIP Service. Each Station runs ESPN
Great cut, amazing service, fantastic staff
My favorite place to get my haircut. Laya is the BEST!
Worst place in town and maybe the county. If you enjoy long waits, stupid sales pitches, cut ears, and overpriced bad haircuts, then this is your place.
I was happy with the cut I recieved!
Stephanie is hella cool and takes her time cutting her clients hair and is very polite i give her props at doing her job.
This place is alright, but they keep raising the prices for an ordinary haircut, its like $24 now. Tons of TVs but you better like SportsCenter as thats all thats ever on.
These stylists are not very skilled at haircuts here. I would not cut my hair here again. Showed a picture of what I wanted and it never came close. Showed it again, still missed the details, do you even look?
Not the best or worst hair cut I’ve ever had. Nice staff.
1033am Tuesday; store still not open. One person inside store. Several customers waiting. She won’t open for business.
Had my and my sons hair cut by Alicia!! Win Win!!
Great haircut, wash, message. The MVP is the way to go.
All you can expect from one of these places, plus friendly helpful staff
Henedy is the best there!
Job well done!!!
What he heck!!! FrankenCuts! A simple razor cut gone bad! Never again!!!
Been there many times, except last time, gave me the worst cut ever
Kourtney is the best!
Waited over an hour. One lady did one guys haircut for that entire time. I was next or on deck the entire time absurd. Not going back.
Siper organization following the nice and professional covid-19.tres