We have been doing a lot of landscaping and projects ourselves over the last couple of months so while Ive been doing the normal cleaning and mopping I needed to do a more thorough cleaning of baseboards, cabinets, wiping down the walls, etc and just didnt want to do it. Weve never had someone come clean our house for us but my husband scheduled for The Maids to come out, he stated we wanted any surfaces we, the kids, and our dog touch to be cleaned and specifically stated the cabinets and baseboards as examples and they said they could do that. Our house is just under 1600 sq ft. The Maids had two women come to clean for 1.5 hours and a third person showed up to help the last hour, the kids and I went outside to play to stay out of their way so when they left after 1.5 hours I figured everything would be done because I can clean the house myself in less than one hour and doing the normal cleaning plus what we asked them to do would take me about two hours. Well unfortunately when they left and I really looked at things I found that they pretty much only went over everything that was already clean.....they wiped down the sinks, counters, showers, swept, and mopped. They did not dust the mantle, did not clean the coffee table, did not dust off the tv, did not wipe down the walls, did not clean any baseboards, did not clean a single cabinet in the whole house, they cleaned the toilets but not the outside bowls or down where the screws attach them to the floor (if that isnt clean then the toilet is not clean!), and they mopped the bathroom floors but not around the toilets. Im not sure what cleaner they use to clean with but our tubs and toilets have never had rings around them before and a few days after the Maids cleaned our tubs and toilets had rings around them, like their cleaners left residue behind and dirt ceiling to it. They did a great job sweeping and mopping the floor in the main leaving space and hallway.....thats the only positive. I do not mind paying someone to come do the job we asked them to do and The Maids is not the cheapest company out there which Im fine with but when The Maids left my house I spent over an hour cleaning my house to do everything they didnt do which we specifically requested to be done so it made their visit a complete waste of our money! My husband was planning to set it up so they came out every 2-4 weeks for basic cleaning if things went well with the first visit......it took 3 people the same amount of time it takes me to thoroughly clean our house and they didnt even clean it, I think I will stick to cleaning the house myself.

Applied for a job and the man was very nice

I highly recommend using this company. More specifically I use the orange team those girls are amazing they come in highly professional upmost Integrity in their jobs and take pride when they leave knowing you will have a smile on your face because your house is totally spotless

Very happy with their service! 3-4 people come in and it’s done in no time!

The maids always does a great job. They are courteous, friendly and professional.

Im incredibly disappointed by the service I recieved from the Maids. I ordered a move in clean with the expectation that I would be ready to move in after The Maids came. I was wildly mistaken. When I called to schedule the service I gave a forewarning that my house was in rough shape and would require additional time but the person I spoke to on the phone reassured me that it would be okay and and a team of 4 people would be coming. They ended up coming late and one of the team members had to leave due to a family emergency which that part I understand. However this left the three team members feeling strapped for time so multiple areas in my house were just half cleaned. I called to express my dismay to management and the resolution he offered was sending another team out but I would still need to pay the regular rate for all their time which didnt seem fair as I already paid a lofty sum and didnt see the results that were promised. My house is nowhere near move in ready and I now have to push back my move in date because of the poor service and customer service I recieved.

I had used them a couple of years ago for nearly year. So I was totally surprised by the poor job they did. They didnt clean under our bed in the master bedroom, put the sheets on the wrong ( the sheets have tags that say top/ bottom and sides). We had to redo them. Also, the master bath shower was barely wiped down, much less scrubbed down and sanitized as previously done. They had no cleaning supplies. I supplied toilet bowl cleaner, glass cleaner, and Murphys for my wood floors. They used powdered cleanser on my porcelain sinks ( left them scratched and gritty). I called to report and received no help. I called back two weeks later and asked for a partial refund, to which they said they would check with the owner. Never heard back. By the way I paid almost $200.00 for this. Do not recommend them.

They take pride in doing a nice clean for you.

I was amazed with the service that The Maids provided when they showed up to my house! They were down one team member, but the teamwork was still great. The owner/manager also came out at one point to help out so that everyone could stay on schedule. I could not believe how fast they worked. They are not kidding when they say that every surface of your house is cleaned when they work on your house. What I loved most was how this team of people did what I could do in an entire day or two, in just a few hours. We did a professional clean with them before putting our house on the market, and all I could think was that I wish I had used this service sooner. The whole experience was worth every penny. These women are great!

I cant thank your company enough. We were in the process of moving and our new home was completed earlier than expected. I had not cleaned for at least two or three weeks due to packing and appointments. We also had our daughters German Shepherd living with us. I was embarrassed that my daughter, Christina Engel, even hired someone to come in and see my (usually clean) house. My husband and I are in our seventies and after moving, to think of having to go back to the former house and thoroughly clean would have been over and above my coping ability. We thank you for the great service and spotless cleaning. As soon as my daughter and I went back to look at the house, we opened the door and could smell the cleaning products and we were sure everything was fresh and spotless - and it was. I even posted how wonderful The Maids are on my Facebook timeline. I will be more than happy to give you five stars. You earned them. Also, the card left said we had the orange team. Orange team, whoever you are, thank you and God bless you for all you did.

Dont use this company!I am moving out of Ohio so I need cleaning service for my house. I talked with 3 candidate clean teams and selected the most expensive one, cause I though the higher the price the better the quality. I was so wrong. Before the maids of toledo came over I had another private clean team came over to my house, estimated the time and provide a quote. for q 2600 sf house they quoted around $300, but they can make it the date I wanted.when the maids of toledo team came to my house, there were 5 ladies, in 2 hours and 45 min, they did master bedroom, major part of kitchen and another bathroom, total of $469. they suggested to extend another 1.5 hours to finish the house and I refused. The part they finished I have to wipe again w clean water many times because the surface was heavily covered w detergents, I found it because of lots of foams when it was wet. I was concerned especially the bathroom as the floor got very slippery.... after they left, my friends helped me clean up the house. My friends urged me to share this experience to let people know.

They have been cleaning my apartment many years now. I work from home and they work around me with no problem. I get an extra thorough cleaning since a large crew comes in after cleaning bigger houses!

Hired this company and was told I needed to do a whole house deep clean to start so that future cleans would just be maintenance. I have a rather large house so this was $200+ dollars for a crew of 4. (mind you my house is not what anyone would say is dirty in the first place, but I went along with it) I returned home to a house that was barely surface cleaned!! It literally had furniture dusted floors mopped and all basic surface cleaning done that I myself can breeze through and do in about an hour myself. I was completely confused at to what a crew of 4 people did all day?? I called the company and was told that they could send the same crew out to re-do it. UMMMM no thanks!! How about you come-out as a manager and owner and see for yourself what your crew did and then give me one that actually wants to do their job! Or give me my money back after you observe the terrible job that they did for yourself!! But that was not an option. I did not want to have the same lazy and I am sure pissed off crew back in my home to do nothing again. NO THANK YOU!! VERY disappointed and would NEVER recommend them to ANYONE. The only reason I am posting this is because they send me emails constantly for coupons or write a review for us!! HELLO I am the person that called complaining and you didnt want to look at what your crew did!! NOTE that to my account!

If you are looking to have all your narcotics and medications stolen then I highly recommend The Maids of Perrysburg. The crew that I had out to our home stole over $7,500 worth of narcotics and cancer drugs from our home along with an expensive designer Versace scarf valued at over $600. The worst part about it was they did it when we had been home and did not notice until after they left when I went to take the medications I am on. To think a company steals from a cancer patient is absolutely horrible. After the incident was reported within hours to the company and the owner we received a phone call denying that anything like that would have happened not even owning up to the fact that his employees stole from a client. It is shocking to me that they are even asking for a review from me. If you need to verify the information the Lucas County Sheriffs Office has a criminal report that was filed due to the nature of the crime and value of what was taken. I would never recommend them to anyone. The sad part was they did a great job at cleaning the home and little did we realize they would clean us out of medications as well. The even more sad part was our health insurance did not cover any more of the medications as we are quantity limited per month and had to pay out of pocket costing us over $1,000.

They are not very thorough. They miss dirt behind something, they do not want to move something to clean behind it or under it. They do not mop my floors clean, they leave dirt behind. I will not invite them back until they can do a very good job. I am sorry but I cannot trust them to do a good clean job.

Good residential cleaning service. Trustworthy & thorough

They do what they say!! Really!