My experience with Megan was not good. Shes fake nice for one thing and shows hostility if you ask anything that doesnt set right with her. She appears to be mentally unstable. I wouldnt go here again ever.
Everything about this place is extremely clean and professional. The minute I walked in it was very welcoming. The check in process was extremely quick and easy, and the wait wasn’t long at all for me to enter to room which was nice. The space the service was provided in was very clean and spacious, music was at a good level and everything felt extremely comfortable. As far as the service goes I received a glycolic peel from Gianna, and she explained everything to me on how it was going to feel and every step of the way she kept me informed on what was coming next so I knew what I was going to feel since this was my first time getting this service. She was extremely gentle and made every moment very calming and relaxing. My skin hasn’t felt this balanced and bright in a long time and I will 100% be making the 2 hour drive again and again to see Gianna. If you are looking for a great facial or anything skin related, book with Gianna! She was fantastic!
Unprofessional rude employee. I found another place thats a lot friendlier. Dont get peels here.
I realize theres no such thing as perfect but this place comes pretty darn close! I have been on both sides of the building for various treatments and I have NEVER run into anyone who isnt wearing a smile, showing genuine concern, and presenting themselves in the friendliest and most professional way possible. This business is AMAZING! The spa treats comfort and customer care as top priorities. For me, that will earn a company five stars every day of the week!
Dont buy the Bare Minerals brush. It cost 32.00 Ive had it about 6 months and the black coating on the handle is pealing off, and no I dont get the handle wet I take very good care of it.
Recently I had a pedicure at the new Morton location. The spa is beautiful, the staff was friendly, caring, and knowledgeable (two women helped me choose some products out front at the store, too), and the pedicure (from Christine) was the best! The atmosphere is so relaxing and my experience from start to finish was great.
I got a spray tan from gabby yesterday and I absolutely love it!! I will be back for sure!!
Staff is super caring and really helped me with my skin. Love Nicole so much!
I dont know why I bother with this place. The dermatology office itself is not bad (except when they try to sell you their own products in lieu of prescribing something that will actually work) but I would not recommend the spa to anyone. I paid for laser treatments that I knew were overpriced (as I had also priced them out in the Chicagoland area) but for the sake of convenience I chose to come here. One year later, its as if the procedure had never been done, despite them telling me I was a good candidate. I feel like I flushed thousands of dollars down the drain. I will be complaining directly to Soderstrom as well as filing a consumer complaint.
My wife and I both got spray tanned for her sisters wedding. Both of our tans came out spotty and light in areas. We called and they had us come in to get touched up. After the touch up my wife’s hands was white on one side and dark on the other. We were not happy and we don’t recommend this place.
Skin Dimensions Boutique has 100% redeemed themselves in my book. While my first experience here was rather disappointing, I am thrilled with the overall customer service and my second visit was absolutely wonderful. I just got home after receiving a brazilian wax and a facial from Jessica... Might have been one of the best waxes Ive had - I actually booked my next appointment already, which I never do! The Guinot Berry facial was extremely relaxing and I felt like a brand new person afterwards. I definitely plan to return and try some other spa services whenever I have a bit of extra cash to pamper myself. I am SO appreciative that Kelly called me and encouraged me to give them a second chance, because today was one of the nicest spa experiences Ive had to date. Wonderful job ladies. Thank you so much!!Original post:I really expected to enjoy my experience at Skin Dimensions Boutique (their Grand Prairie location). I am new to the city and needed to find a new spot for Brazilian waxes, and because I have heard only great things about Soderstrom, I figured that the spa associated with their practice would be a safe choice. The atmosphere was lovely and I was greeted by a cheerful staff, so even upon arrival I thought I had made the right choice. Now, I cant speak for any of their skincare or massage services, but I would absolutely not go here for a wax again. I really cant begin to explain my disappointment with the wax I received. It wasnt that it was awkward or overly painful (Ive been getting Brazilians for over a year and am accustomed to the discomfort). It was just NOT THOROUGH at all. I was thinking the whole time she was waxing me that she seemed to be rushing through it - she almost seemed uncomfortable - but I thought, No, this is her job. She knows what shes doing. Well. I was wrong. $70 + tip (that was probably too generous) later, I ended up at home tweezing strays she left, and (infuriatingly) even shaving in a few places that there was too much to tweeze. This is simply unacceptable. I was willing to pay what I see as a pretty outrageous price (nearly double what I paid where I used to live) because I trusted that I would be in good hands at such a supposedly prestigious spa. I was sorely mistaken, and would not recommend anyone choose this location for a wax. Perhaps they should stick to massages and facials.
Love, love, love.......Megan Murray is delightful!