Came in for a dress with no idea what I would look best in or what would fit my body style. The ladies in this store went above and beyond to make every step of the process so easy and so welcoming! Nia and Tori helped me the first night and made me feel so special and adored in my dress. Mia the manager is SO SO sweet in ensuring everything went so smoothly and asked me tons of questions to help me that much more. Taylor helped me with trying on dresses the second time to ensure I wanted to one I chose and was so sweet to let me do a personalized message before doing the bell ringing ceremony to show I had chosen the one. Please let these ladies help make your dreams come true too! ♥️ You won’t be disappointed! Thank you all from the bottom of my heart!
I walked in and seen Bethany, as the bride’s mother, knew right away she would be perfect to help my daughter!!! I asked if she could help her. She had come in early. So she was available. She was PERFECT! She had the same type of personality as my beautiful daughter. I had already ordered a dress online from somewhere else. Thanks to Bethany my baby girl fell in love with that dress!! We purchased and ordered it in BLACK. Which was the color she wanted. Thank you Bethany ♥️♥️♥️
David’s Bridal’s Stylist Sara was amazing. We highly recommend booking an appointment with her. You can let her know want you are looking for, the feeling you are going for and extras you want. She will pick out some amazing choices. She took care of Dory and all of us bridesmaids. Such an amazing experience and it makes us all more excited for the big day. Thank you again Sara.
Magical place to get my family wedding dresses!! staff is super friendly, knowledgeable and patient with our requests, we signed in and we got a discount for future purchases.We made an appointment and that made our visit smoother, since they were waiting for the dresses we asked for. Plenty of dressing rooms and wedding materials to choose from. We had a great experience here, and will be back for more.!
Today I went into David’s bridal looking for a wedding dress, I’ll have to admit that I was nervous because there are several unpleasant reviews of this store but I’m so glad I went! I had Bethany as my consultant and she was amazing!! I came in not knowing what I liked or even what I didn’t like, I also didn’t even know my dress size! Bethany from the start was very friendly and personable. She never made me feel rushed or that she’d rather be doing something else. I tried on several dresses and throughout the whole process I thought I was more interested in the tighter fitting dresses but last minute I tried on a more “flowy” dress and fell in love! She was never pushy and her humor matched mine. Overall Bethany was a pleasure to work with and she definitely made my experience a very happy one!
Excellent experience at David’s Bridal, this is my 3rd dress that I have purchased! The staff is unbelievably knowledgeable and friendly. It felt like they were truly celebrating with us! Our stylist was full of amazing suggestions and we walked away so happy with our purchase.
Lily helped me find a bridesmaid dress for my sisters wedding next month, she spent 2 hours helping me out until I found a dress that my sister/I really liked. She was so great and made the experience really great, thanks again lily for all your help. You are a wonderful person 💗
I had the best experience with my stylist today! She was very helpful and very very patient with me and my bridal party! She helped me pick the perfect dress! Sara thanks for all your hard work and patients today! I really appreciate your time today!
The people at this Davids Bridal are so nice! While I did make an appointment there to try on dresses, and didnt actually end up getting my dress there, I did end up going back several times after to look for things I needed, and ultimately ended up getting my shoes, jewelry, and veil there. I also found some adorable robes for my bridesmaids. The girls were so nice every time I just popped in without an appointment hoping to look at accessories. They helped me find what I needed, even when it was out of stock and would order it for me. Even if you dont end up getting your dress from a Davids Bridal, definitely keep them in mind for all the other things you will need!
Jori was FANTASTIC! She was so unbelievably helpful and so genuine. She was so understanding of my wedding situation and helped me make my final wedding dress decision. Such a wonderful person!😊🕊
Bethany and Taylor were amazing!Bethany helped my friend find her perfect wedding dress in black.Taylor helped me find my perfect princess wedding dress!❤️❤️❤️
Leaving a huge review to BETHANY she was just amazing I went on 08/07/2021 with my family! I mean from me walking in all the way to get the dresses that were similar to my liking to help me put them on, I just loved her sooo much!!! Please keep up the wonderful job, I found my dress for my special day because of you❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
Davids Bridal is the place to say YES to the DRESS! Our consultant Bethany was the absolute BEST! She listened to exactly what our vision was and she was incredibly helpful throughout the entire process. We couldnt be any happier! Thank you Bethany for helping to create the ultimate dream dress!
Bethany was absolutely wonderful in helping my daughter select her wedding dress. Bethany was on point to the details she wanted in her gown. Her suggestions worked perfectly. Bethany your awesome! My daughter said Yes to the Dress😊❤👍🏾 .
Hannah helped me find my dream dress and she was so wonderful. She helped me feel like I was making the best decision. She was warm and friendly and was able to explain the process thoroughly. I had very little questions because she was so great at covering everything. She helped style my hair back and added some pretty accessories. She got my mom a tissue when she started crying, it was so sweet! I’m so grateful to Hannah and all the lovely ladies of David’s bridal. What a great location. I look forward to coming back for my dress and getting alterations.
I went into the store the other day just to browse. The girls were so sweet. They showed me around and let me just browse. Great and attentive.
Today my daughter found her perfect princess wedding dress with the help of Taylor :). We loved the experience and her dress is perfect. Thank you so much Taylor!
Honestly even for a first time bride I had the best experience here, I came in with the idea of something old and classic and Sara did just that! I found a few dresses and she came back with one of her suggestions and let me tell you…. I LOVED IT! without her I would’ve missed my dream dress! thank you again Sara!! please if you’re looking for a dress come here 🥰
We went here on a whim. We just wanted to have fun and try on dresses. The first time we went dress shopping and found my dress. Bethany was amazing. She knew exactly what would look good on me. She was so patient and kind. Not to mention that she cried with us too. Thank you Bethany! You’re amazing.
Bethany and Nia both helped us so much! Bethany was so great helping my friend say yes to the dress and I loved her overall vibe! (:
The most tackiest experience of my life!! Can’t even rate this place. Every girl that’s works there is loud, tacky, an obnoxious drill sergeant, way too many questions following a Terrible script.This was such a cattle call wedding dress shopping experience. We walked out cause it was so bad. Terrible selection of dresses!Zero personal experience in what should be a beautiful time.I’m appalled! This place and the staff was disgusting
Great service!! Soo happy I found the dress I love!! Thank you so much Bethany! ❤️Ask for Bethany for sure, she’s awesome!!
I came in stressed because my wedding was less than two weeks away. Kennedy made me feel at ease and helped me find a dress that fit perfectly and needed no alterations! Also came back for a flower girl dress and got the same great experience! Highly recommend!!
Bethany was PERFECTION! extremely helpful, kind and funny. She made my awkward experience for a first time bride into the most amazing time. She’s perfect and great for those goofy future brides like me. 15/10 great!!
I am so grateful for Amalia Drotar, the alterations manager and Kaitlyn, the store manager at the Peoria, AZ David’s Bridal. After discovering my initial dress could not be altered to work for my body shape, I was pretty upset, hopeless and worried that we wouldn’t be able to find another dress in time for my wedding.Kaitlyn and Amalia jumped into action to help me find a new dress that fit me perfectly and required minimal alterations. They took time and care to attend to my needs and helped me find the perfect dress for my big day. Amalia and Kaitlyn were patient, kind and understanding and really went out of their way to turn my worry into excitement for my new dress. Amalia even stayed late to ensure the new dress would be tailored perfectly.I really appreciate their care and attention. They went above and beyond to ensure my dress would be perfect for my special day. Thank you Kaitlyn and Amalia!
From the moment I walked in everyone was very attentive and genuine. My stylist Kennedy was great. Even tho I have grandchildren her age she had great ideas. I went with the flow when she said I want you to try this dress on it wasnt something I would have chosen but it was perfect. Just completed my alterations appt and the lady was amazing. Im so pleased to have come into Davids Bridal as it was on a whim.
My bridal party and I had a wonderful experience with our consultant Kennedy!! She did such a great job at making it such a great experience for me. I love my dress and can’t wait to walk down the Aisle. Thank you Kennedy!
Jannia was absolutely amazing! Her customer service was 10/10 made us feel so comfortable and welcomed her energy was everything!!!!!
Ask for Bethany she is absolutely amazing. I honestly never enjoyed looking for dresses until I got to work with her. She’s fun, creative and personable. You will not be disappointed!
I had such a wonderful shopping experience with David’s Bridal! They made me feel so welcome; Caitlin S. helped me ensure I would be ready for an upcoming wedding! Thank you so much! :)
Taylor was very helpful and picked the right dress the first time. It was a great experience. I wont waste my time going to the department stores again.
I had the most amazing and wonderful experience today with my stylist Sara!! She was incredibly helpful, kind, and was great with all my friends and family that came with me! She helped me feel confident and gave excellent advice on ways to accessorize!! 100% would recommend her and this location to any bride-to-bes!!!
Love Hannah, she was so sweet and helpful! We saw a dress today before our appointment that she pulled just when we thought I was done. Im glad she is so on her game because of her I got to say Yes to my dress
Thanks JORI!! for helping me this afternoon try on dresses for my event next weekend! You were so helpful!! Everyone in the store was so sweet! Thanks so much!!
Kennedy was awesome! She was so helpful and thoughtful through the whole process. She made sure I picked out the right dress and felt good about my decision.
Very friendly. Helpful suggestions. Not pushy about designs. And most importantly they did not try to push me to buy something outside my budget.Edit:Went back to try on a few new dress styles. Jackie was amazing at suggesting dresses in budget and helped me pick out my favorite. Thank you, so much!
My stylist, Meg Kown, was the absolute best!! She was so incredibly kind and helped my mom and maid of honor with ideas for their dresses even though we were only scheduled for a bridal dress appointment. She helped me find my dream dress and I’m IN LOVE with it! Couldn’t recommend her more, she made the experience so special for me!
Jory was a great help during our hunt for my daughters wedding dress and bridal party dresses. Jory was Friendly, knowledgeable, patient, and fun to work with! Great selection of dresses.
I missed my appointment and walked in just to look before my rescheduled appointment. They got a consultant and I was able to start trying on dresses. Jori was great. She helped me find the perfect dress and was extremely patient with me. She walked me through the whole process. I highly recommend Davids Bridal!!
I said YES to the dress. I must say, I called today to look and try on dresses. I got in with no wait. The staff was beyond amazing. They help me find my prefect dress for my special day. Thank you Davids bridal.
Sara was AMAZING! She was super helpful.
I had the best Experience at David’s Bridal today 2/6/21!! I am a women that is not comfortable in dresses nor do I like them very much! But Chelsea was helping me and made it so easy and fun! I picked out so many beautiful dresses to try on and ended up back in the first one. The whole time Chelsea really made me feel amazing and never tried to pressure me into anything. All the women there truly made me feel so beautiful. 10 out of 10 recommend! I found the most beautiful wedding dress and truly cannot wait for the big day! Thank you David’s Bridal and Chelsea!
Had an amazing time finding the perfect dress for my beat friends wedding!!!!!! With Jannia’s help, this days I’ll be one to remember!!!!
I worked with Kennedy and she made it so easy to fall in love with a dress. She was fun and honest. My bridal crew justLoved her! She was great!
My experience at Davids Bridal was amazing. All the employees were very helpful and very pleasant and nice people. I will recommend them to anyone and will go back if need to in the future.
I was greeted warmly when I got there. Shortly after I have meet up with my consultant Maddie. She introduced herself and she was super friendly & helpful. We went over 4 to 5 dresses. I got my dress when I have tried on my second dress. I knew right away this is the dress. I could visualize myself getting married in the church with the dress. The price was a bit more than my budget. So, I had to tell Maddie I need time to think about it. She answered my questions and concerns promptly. Next day when I have decided to buy the dress, I have called over the phone. Hayley, was assisting me over the phone. She was super helpful and patient with me. She walked me over through the whole buying process. Next she assisted me to book the alternation appointment. Im looking forward to the alternation appointment.
I had a wonderful experience with manager caitlyn & Bethany! They helped me to exchange for a dress that I was absolutely in love with. And assisted in getting all my sisters their bridesmaid dresses in one day! Absolutely adore all of the women down there !!!!
I went to this store only because I was in the area. I was looking for a formal dress for an event. I needed the dress altered as I am a plus size and my breasts are quite large. The manager in alterations Amalia and her seamstress Mihaela helped me so much and gave me so many suggestions . I ended up purchasing the best dress ever . I will recommend them and this store to everyone. Thank you so much for this amazing experience.
Everyone there is awesome. They went out of their way to helping us and getting what we needed. I will recommend them to everyone. You are all great.Thank you
Sarah was a great help with all my bridesmaids. She juggled between 5 bridesmaids, my mom and 3 aunts. My hats off to her being able to coordinate dresses and sizes and styles for 9 women during the same session.
Lets start off by saying that my wedding dress experience has been rough! I was running out of places to look. I came into this location and was treated like royalty as soon as I was greeted. I was working with Anna, we automatically clicked! The vibe was amazing! So glad I was able to find the perfect dress and will be back with my wedding party to get their dresses!
Sara A. was absolutely fantastic. Extremely friendly and professional. Made shopping for my sisters big day extra special. Thank you, Sara!!
Hannah was soooo patient with me. She helped me find a fun jumpsuit, and also helped me with bridesmaids dresses. I can tell she triple checked everything to make sure it would all get to me in time for the wedding. Can’t thank her enough! :)
Such a great experience!!! We went in for our bridesmaids fittings to order our dresses!! Bethany made our experience so fun and easy! Felt like we were working with a friend! I can’t wait to see our final look!!!
I made an appointment online to come in. Website is very easy to use & understand. Store looked clean & well organized. Staff was very friendly & very helpful when trying on dresses. I didn’t know my exact size going in & a lovely lady helped measure me. I’m so bad with names, I wish I could remember the two ladies names that helped me. Found a dress I liked within 30 minutes of being in the store!
I purchased a bridesmaids dress in June and found out later I was pregnant and needed to make an exchange. During my second appointment, Bethany helped me find a new dress and helped me make a very easy and seemless exchange. Thank you for your help!!
Came here to find a dress for my daughter for my sister’s wedding, staff was very friendly and helpful!I had a dress I already purchased altered here by Williamenia and she was absolutely wonderful!!! She has a great eye and made sure everything was perfect before I left with my dress!!
I had a wonderful experience at Davids Bridal by Arrowhead on Bell Road in Phoenix. The people were friendly and helpful. One particular person, Shantel, was off the charts with her knowledge, attitude and helpfulness. She made us feel welcome, at ease and was so patient. I recommend this store highly.
I had a wonderful experience at Davids Bridal in Peoria. I took my two granddaughters, ages 9 and 5, for a junior bridesmaid dress and a flower girl dress. The girls at the front desk were wonderful and they set us up with a stylist named Hanna Lengvary. Hanna was terrific, very welcoming, helpful, efficient and kind. She set us up in a private area with two separate dressing rooms. She gave us options on dresses, color options, size options etc. She didnt rush us through our appointment. Overall my little girls and I had a positive, fun experience at Davids Bridal thanks to Hanna L.Thanks so much. I would highly recommend this bridal store and Hanna L.!
Sara was so so helpful!! It was the best experience!
Sara A was amazing and so kind. She helped me find THE dress! Cannot wait to get married in this beautiful gown. Thank you Sara!!!!!
Taylor was extremely helpful with finding my perfect dress!! I am in no way a dressy girly girl... but she made the process easy peasy. Thank you!!😁
Sara A was absolutely wonderful! She was so helpful and made me feel like a beautiful bride! I love her!!
Just came from the store on 83rd Ave & Bell road for the 2nd time and I am just blown away by the awesome customer service I received on both occasions!! I went in to exchange my wedding dress and they made the process so easy and stress free!!! I will recommend Davids Bridal to any future bride I come across!!
This store location was fabulous is helping me. I highly recommend them to any bride especially anyone with a short turn around time. Honest alterations consultants as well!
I have to thank MaryAnn. She made this whole experience ten times better. I am not one for weddings so having to get my dresses hemmed well… I was dreading to be honest. However, she was sweet, patient, and fast! She hemmed while I chatted and before I knew it she was done. MaryAnn, thank you for being so sweet and patient with me. You are a true asset to this company.
I had Chelsea P as my stylist today... She was absolutely AMAZING! Made the whole experience super easy. Worked well with in my budget and was honest about ideas I had that maybe wouldnt be conducive to what my budget was... Long story short... She helped ME say YES to the dress today!!
Taylor was great and so much help! It was such a great experience and such a fun day with my family and friends!
If I had gotten all my bridesmaids in at the same time I probably would have rated a 5star review. All my girls couldnt go at the same time so 2 of my six beautiful ladies had to meet me at Davids Bridal on a separate occasion. As my second visit to this store I had an expectation of getting the same wonderful experience from the first time, that is not what we ended up getting. Upon walking in they asked what we were there for. Explaining that I am a Diamond bride and my girls were loaded under my profile we were there to get sized and try on the style dress from the first visit. The consultant looked up the information measured my bridesmaid and allowed her to try it on. My friend decided to go one size smaller as she is dieting. The consultants response was that size wont fit you with a snotty attitude making my bridesmaid feel uncomfortable. I thought maybe the consultant had a bad day and we left somewhat miffed not even being thanked for our business. That brings me to today, meeting up with my final girl to try on her dress. Upon waking in there was no greeting other than do you have an appointment...I looked around the store had no customers and I was approached by someone who brought us to the register right away. We walked over there and she asked me the style number to the dress. I explained I am not sure as they have looked it up under my number in the past. My bridesmaid looked at me and said can I try it on first. The consultant was so inconvenienced by her request instead of measuring her she just asked her pant size. She was offered to try on another style since that one was not in stock. We were taken to try it on where the consultant hovered over us with a very stand offish attitude. Once my friend came out with the dress on she said great it fits I will meet you at the register. I have never felt so rushed in a store that literally had no other patrons. Upon paying and leaving I said thank you and nobody thanked me or my lovely bridesmaid for our business. In todays world where so many Business are failing to get back on their feet its unacceptable to treat your customers like this. If ever in the future there is a need for a formal gown this will not be the place I chose to give my business to not will I ever recommend someone to do business here.
Jannia was amazing with helping getting my bridesmaids all their dresses! I did four stars not because of Jannia but my wedding is in December and a bunch of dresses were not going to come in a time. So David’s bridal should work on getting dresses in quicker and not four months out.
Veronica helped me today. She is so awesome and so patient. She did a amazing job and Im more excited for my big day. Thank you Veronica youre AWESOME!
Davids Bridal is a joke. First we were going to go with a certain dress to find out they wouldnt have that and went with a different style they would have when we went to order it they told us they wouldnt arrive in time. So we went to the internet negate theyre reliable but still needed measurements so we called Davids Bridal to see if they would do it for us even if were ordering elsewhere and they said yes. We drove 30 minutes there and they tell us they cant. This company is awful and their word means nothing. I recommend ordering online if possible. Half the price and 100% less hassle. This is why the internet is killing brick and mortar stores...
Davids bridal on bell RD. Kennedy was amazing. She not only took her time with us, but she went above & beyond. She also helped me to find the dress of my dreams. It was so nice i cried tears of joy!
Great fitting, so friendly and helpful! Added details making the dress even better. Thank you so much Jori!!!!!
I went to Davids Bridal to find a dress as the Mother of the Bride. I was pleasantly surprised at the wide variety of styles available. I found a dress that Im going to wear with pleasure. Maddie, and her associates did a great job taking care of me and helping me find what I was looking for. And it was all done about an hour. Thank you Davids Bridal!
Alterations staff were amazing and helped me take my dream dress that final step to make it perfect for me.
Great location! Made an appointment a week before searching for a wedding dress. I was greeted upon entry warmly, our sales associate was kind, listened to what I was wanting & gave some great recommendations! She was good about paying attention to my budget as well so to not bring me any dresses she knew I couldn’t afford. I was treated kindly and they didn’t mind that I brought my kids. They even gave them bells to keep them distracted while I tried on gowns.She let me try on as many as I wanted. Never rushed me once through the entire process (website said they only do appointments for an hour but I was there probably 2.5 hours.)I am the most indecisive person & she really made me comfortable & enjoy the process of finding a dress without becoming overwhelmed.My only caveat is that all of their try on dresses were huge and I had to be clipped like crazy to even see the shape of some of the dresses that I was trying on. Still giving them 5 stars simply because of the stylist that I had. She was a rockstar.My dress will be ready in June to pick up which I am more than excited to see it & try it on in my size. I will definitely leave another review once I go back for alterations; however, this first experience was overall really amazing!
Today was my first alterations appointment for a bridesmaid dress. I was a little worried leading up to the fitting that i wasnt going to be able to have the dress sized up to fit. After my appointment, all my worries are gone. Thank you.
Maddie and the team are amazing! I was so stressed to find my wedding dress, she calmed me right down and I ended up having a wonderful experience! She helped me narrow down what I was looking for and within 4 dresses, I found the perfect one! Looking forward to feeling confident and beautiful on my big day!
So we went for my best friends wedding dress, and this place was great, they helped her so much finding a perfect belt to go with her dress... Sara was a bunch of help!
Excellent experience. The process was seamless, I would not hesitate to refer friends and family.
Came in yesterday with my friend (the bride) to try on bridesmaid dresses and had a great experience! Maddie was AMAZING & gave us really great suggestions, so we ended up finding the perfect dress in under an hour. Couldn’t have been any easier!Thanks so much Maddie!! 6/5 stars 🌟
I went in by myself (wanted it that way) and the employees were all so sweet and supportive. When I found my dress, my stylist Trinity, had already had a veil waiting for me to pair with my dress & it was perfect. I got a bit emotional, but she just laughed with me, and just made my experience THAT much sweeter. This group of employees is wonderful!! Highly recommend to anyone searching for their dresses to look here first!! Their prices aren’t totally outrageous, so if you’re a bride on a budget, this is THEE PLACE for you!!
Maria and Amalia took this kind of frumpy dress with possibilities and turned it into my dream dress. I am 71 and this is my first marriage and thanks to these lovely ladies I have the perfect dress. I was treated with such thoughtfulness and car. Maria extended the sleeves perfectly. Amalia took the beads from the bodice and added them to the sleeves. They are both so very creative. I am over the moon with happiness.
Wilhelmenia and Amalia were so accommodating to all my dress needs and did a great job with my alterations and really took their time and everything turned out perfect and they made me feel so beautiful. Thank you
Bethany was awesome! She helped the group so much. We loved her.
Went here. Was allowed to browse around. Pretty good selection. Good selection in different price ranges. Made a next day appointment, tried on dresses and found the one! Lauren was a great help.From 5 stars to 1 star:Had dress taken in and straps put on at davids bridal. Paid rush fee to get it done in a month. Both straps came unsewn or ripped. Had to be hand sewn moments before ceremony.If I can save one person the horror of dealing whith them, this review will have done its purpose.IF YOU CAN AFFORD IT!SHOP SOMEWHERE ELSE!
Couldn’t be happier with the service. Anna the manager went above and beyond to make sure u was happy. The alteration department was fantastic too!!❤️❤️❤️
Me and the bride went in to check out brides maids dresses. Customer service was awful. They did not talk talk to us or ask if we needed help. So we started to look on our own. Then one of the girls starting following us around. Weird. I work in the wedding industry. This is not the way to treat clients. Customer service is key. You never know who you are helping so treat your customers with respect and dignity.
Excellent service! Bethany was so helpful and patient. Im so happy with my dresses! They are so beautiful!
Kennedy was extremely helpful. I really enjoyed how thorough she was explaining the process!
The stylist was very sweet and helpful. But I’m petite and there was nothing below a size 6 or so in store. The only thing close to my size was a returned dress. There are no mirrors in the dressing room, so my entourage saw my dress before I did. And I was kinda lost until I picked out a few dresses for myself and went to try them on. It wasn’t much of a special experience, if that’s what you’re looking for. However I did choose a dress and will need it to be altered. Price wise, there were a ton of cheap dresses. Hoping alterations won’t kill my budget.
I will recommend this location to anyone I know looking for a wedding dress. It took me so long to find my dress but Sara, my consultant was kind, patient and very very considerate. My one hour appointment took three hours but Sara didnt mind at all. She really helped me feel comfortable. Im so excited to get married and now that I have my dress Im even more stoked. Book an appointment!!!
Kennedy was very professional. She guided me through the process of what color to choose and then let me choose the style. I choosed the items and I picked the first one I choose. I love the 3 pc suit. Thank you Kennedy ☺️
Found a beautiful dress for our daughter prices reasonable and the gal that helped us was great
Today my step-daughter had an appointment with Maddie at Davids Bridal in Peoria. She wanted to find the perfect wedding dress but was so nervous leading up to the appointment. She wasnt sure if she would find one that looked good on her, that she liked or would fit her body well. Upon arrival Maddie put her at complete ease and explained the process. We selected 3 dresses and when she tried on the first dress and looked at herself in the mirror tears started streaming down her face. Maddie cried and laughed with us as we went through the other dresses. She is so fun! When my step-daughter tried on dress number 3 we all kind of knew that one stood out against the others. But then Maddie suggested and gave her accessories to add to it and we were all awe struck! It took the dress to this new level of beauty which only made our bride to be more beautiful! Tears poured down and Maddie told her to close her eyes and envision her future husband at the end of the aisle and how shes going to feel walking to him in this dress. We were all handed bells and Maddie asked my step daughter to open her eyes and said Are you saying YES to the dress?! She said yes and we all cheered and cried. It was a beautiful moment that we will always cherish. Than you Maddie for taking such great care if our girl and making her beauty shine into the beautiful woman she truly is!
Sadly, I’m disappointed in the experience we had at the David’s Bridal located near Arrowhead Mall. My stepdaughter spent a lot of time looking through their prom selection and trying dresses on (2 hours!) and finally found a dress she loved. The dress had sequins on it and there was areas of the dress that were noticeably missing the sequins. We were told this could get fixed with their alterations but as we were checking out at the front desk, we were told they couldn’t fix the dress. They said there was too many missing sequins and they didn’t have enough material to fix it. They also did not have any additional dresses in stock and when we asked about having one shipped they said it wouldn’t arrive in time (5 weeks). I said, what about expediting it and we were told no. I think it’s unprofessional of the store to have something on display that can be tried on by customers but cannot be purchased. The only reason I’m not giving it a 1 star is because the staff was very friendly and courteous for the most part. I’m sure their hands are tied but I feel like they could have made more of an effort to make it right. Needless to say, we found a dress elsewhere. I wouldn’t really recommend anyone to go there after the experience we had, it felt like a huge waste of time.
Had made an appointment for my daughter for prom & we were given a dressing room and hardly saw the lady again.We ended up just leaving, if I book an appointment I am pretty sure that means from this time to that time the attention should be focused on whoever the appointment belongs too.I wouldn’t go back honestly.