Friendly place but we got a lock in when we were getting our belongings they should have expected the premises better I had to Jump the Wall

Updated 4/8 - Outstanding experience with Service King #113. My car looks superb !John & Cinthya were Great. Very friendly, courteous & professional. Ive updated my overall review to 5 stars. All repair services were done great & expectations exceeded. 100% Highly Recommend. Thank you very much Service King! 😎👑 ❤️

I have been going to to this service King since the early 90s on 75 ave south of bell Rd . I will keep going there because of the management and also all of the stuff that works there. Everyone there work as a team an they are all professional in front of you and the work areas are always clean. And they all work to please there customers. For this store it is all about customer service . And to get the people back in there vehicle as fast as they can . So that the customer can get back to there life with there vehicle. Because it’s not easy to have your vehicle in the shop and if you need to get a rental vehicle they will help you get that also. When your vehicle gets done you can leave the rental vehicle this shop . I will not go to another Service King at all . If I would move to the other side of town I would still take my vehicle to them. I will travel all the way from the other side of town. Again the manager at this store is for employees and for the customer’s not for him self.

I was super amazed that It only took four days to get my part, have it painted and ready for me to get back into it. I was worried that I might have parts “back ordered”, But it was awesome to get it back so quick!

I had damage to my car due to a hit and run. My car was scheduled for repairs, I dropped it off and was kept updated as to the progress of my cars repair and the amount of times needed to complete it.

We Didnt get any work done, my wife, My 3yr old daughter and Myself, ran out of gas and service king went out of their way to ensure that we safely continue our commute, they supplied us a gas can and also had one of their employees take time to transport us to the nearby gas station cause it was kind of hot too walk, so much gratitude, and appreciation for helping us out.

Not happy at all I will never use your company agian

They did a great job replacing my damaged bumper after my accident. Thanks for your help.

Well I made appt to have my sons car evaluated for possible bent frame. I made the appt. After speaking to an employee and based off the price given to check the frame and then the hourly cost for the 1 to 4 hours of fixing the frame. My son went to the appt without me. They didnt even want to put it on the lift to check the frame.....so why did they give me an appt.?! Then after awhile they finally took it back and supposedly looked at it and then told him it would be $8k to straighten it. So that is over $7.5k more than what I was quoted initially. Even as an estimate, how can you be over $7k off. Very disappointed...after having a great informative conversation with the employee at the 75th and bell location. Too bad that location doesnt have an alignment machine.

Very good experience! Everyone was very professional and helpful!

Their customer service was excellent. They got the job done much quicker than I expected.

Took the parts for my kids Q50 to get painted so that the kids could fix the damage they did to the car. They did an excellent job color matching the party white paint. Also got a quick turn around for a very fair price.

They were super helpful and treated me professionally and got me taken care of with my repairs needed

They handled my collision repair very nicely, they didnt beat around the bush about the repairs and when I called to get the mileage way after the collision they emailed the paper to me how nice

I cant see any reason why a small job should take a week and a half to completion when they told me initially it should probably take one day

I have never written a reviews before because I didnt any place was really worthy. This service king location left my wife and I in awe. The wife was hit sitting at a light and we dreaded the whole process of getting our truck fixed and dealing with the other drivers insurance. Brian Parker (Service writer) and Roy Garcia ( Technician ) made this experience an absolute dream for us, they pretty much handled everything. The customer service was top notch, better than we have ever experienced elsewhere. We were kept up to date daily of the progress. Too top this all off the truck looks amazing, better than I honestly expected. Great job guys and Kudos to Service King for employing an awesome staff.

Fast fast friendly and fast, kept me informed with each step and had me up a running weeks before my quoted date, do yourself a favor, go here

The Gen Mgr and his team of Auto Body Professionals at this shop - got our Service Truck repaired and back on the road in record time. We were kept informed all along the way on the repair process. SK # 113 is an excellent shop doing quality work. Good as new ! David C. / Scottsdale, AZ

This Service King is outstanding!Got the back of our 6 month old new Car smashed in.We chose this location and it was the best choice. You get daily updates via Text message and phone calls. Car suppose to be in the shop for 9 or 10 business days but we got ours back after 4 already.Car looking and driving like brand new.Was very happy with the all around service!

Great work and super friendly, but I was not informed that the estimated price was going to be more than what was initially stated. I was notified after the work was completed and went to pick up my vehicle. If I had not had the money I wouldve been screwed. A simple phone call wouldve been appreciated.

Worst experience ever! I got a quote on Tuesday and was told the repair could be done on Wednesday after the part came in. I dropped the car off on Wednesday and they received the wrong part (he assured me he ordered it correctly). I left the car trusting them that the part would come in and the work would be done and they would call me to let me know. They never called so I called back and was told the part had to come from Tucson and would arrive first thing Thursday morning and they would call and let me know. Again, I didnt get a call so called them several times before I was able to talk to my service adviser. I was assured the part would be in shortly and the work would get done. I finally did get a call from them to be told that the wrong part was sent again and the correct part was not available. So after three days, I picked my car up and took it next door to A&D...hopefully I have better service there! Oh, I forgot to mention that in addition to all of this, their credit card machine was down so I paid by check in full and it was already cashed so am now waiting for a refund.

Went through an insurance claim. Great customer service, great attention-to-detail. Excellent place.

Friendly people. Up front and cooperative. Great workmanship. Great your vehicle like a show car

Theese people did an awesome job fixing my brand new car that was involved in a hit and run

Great service!! Great staff!! Always keeping you informed on status of vehicle!! Always answered every question!! Definitely recommended to everyone!!

Very professional and focused on customer service 100% of the time.

Great repair, slow work possible because of holidays. Empathetic about unusual issues of repair.

Terrible customer service. My car has been sitting at the shop for 3 weeks, they havent touched it. I cant get anyone on the phone, I get the run around from corporate. NEVER use this company.

Super helpful, awesome, friendly people. Nikki was great!

They do very good work and are very courteous

Perfect job done, friendly staffs, caring and very helpful, especially Chris the person I’ve worked with. Thanks Chris for everything!

Although I am lucky enough to not deal collision centers too often, this place is absolutely amazing. They take all the stress away.

Good service, they were nice to my kids and had a small kid coloring area in the waiting area. The work on my car was done faster than they estimated.

Good people to deal with

Oppsy I had a accident and I hurt my Equinox hope fully they can put it back together again I dont feel very well when I look at my carport and its not there !!!

Great customer service!

Totally excellent process!

After everything the dishonesty was overwhelming

Great service