We looked up this vendor on Yelp. We also got quotes from two other companies. At the time, this vendor seemed fine. They did not have many reviews on Yelp; however, they did have an A+ rating on BBB, and the quote they gave us was very competitive. Therefore, my wife and I decided to go with this company.Our salesperson was friendly and helpful. We asked a lot of questions, and he answered each one of them professionally. When I asked him who would be installing our shutters, he promised me that it would be by their employees, not outside contractors.On the day of the install, the contractors showed up. They did not care about the installation, and the quality of the final result was poor. The shutter arrived already got scratched up. And they did not measure the shutter correctly. As a result, some of the shutters cant be closed.We tried to call and email the vendor, but they were not responsive. No one picked up our calls during regular office hours, and the emails took 3-5 days before we got a response. Even when they respond, they blame the quality issue on the contractors and say its not their fault. They now have just broken the promise by the work will be performed by their employee.On the hurricane impact windows, the original delivery date was 8-10 weeks. In the end, it was more like 5-months. Again we kept calling the office, but we couldnt get anyone to answer the phone. Emails response took forever. When the owner finally returned our call, he blamed the problems on everybody else but themselves. He offered us a Gift Card for our trouble, but we would hope to get the job done than anything else.When the window arrived for the installation, the quality of the work was poor. The installers cant even screw the nails straight on the window frames. When we raised the issue to them, they said it is what it is, and there is nothing they can do about it.On the day of the final installation, we pointed the issues out to the building inspector. Then they said he could fix it and blamed us for not telling them in advance.In the end, this was a total and complete nightmare for us from start to finish. This company over promise and cant deliver their promises. And yes, there was no gift card for our trouble.

Orlando T Group surpassed my expectations for my impact window project due to their professionalism and exemplary workmanship. I would recommend them to any family member or friend looking to enclose their balcony or patio. This company is first-class in impact window enclosures. You wouldn’t want to trust anyone else for this kind of work. They are simply the BEST!

We hired Orlando T Group to do our shutters in November of 2019 and we could not be happier with the service and the product. We have a very strict HOA and they were great with getting everything done with permits and obtaining the shutters in the color that they use on the property. Once everything was in place they came and installed all the shutters. They were all on a second floor. We have 12 windows that include two sliding doors. They were really thorough doing the install and then cleaning up the dust from the drilling. They explained how to use and how to maintain the shutters. Truly exceptional and they have amazing customer service with all the questions we had. We had received estimates from a lot of companies and I am happy we chose Orlando T Group to do the job and get it done right! I highly recommend them.

I am always skeptical of work being preformed in my home, but I had read the other reviews and they had a very good rating. I am glad I did, they were very professional and punctual which are very important to me. I had an small issue with my door, but they came back and corrected the problem. This is constructive criticism to make your company even better; hey should inspect the work more carefully thus they would not have needed to come back. Thank you.

Hired company to install our first floor balcony shutters and after a few miss appointment and miss communication, owner called himself to apologize. He made things right and our shutters are installed. We are happy.

The Orlando T Group did an outstanding job replacing our old windows. Since we live in another location most of the time our neighbor let them in to do the job. Not only did they put the new windows they cleaned up the mess! Kudos to the Orlando T Group!!

I would like to say that everything was done excellently. I am very happy with the results. I would recommend them to anyone that wants to do any home improvements.

I’m very pleased by work done by Orlando T Group. Very professional and work was done quickly and staff was courteous and careful with my living space. Everything was left impecable, I strongly recommend this company.

Excellent job, service and price!!! They were diligent, helpful and delivered as promised. Highly recommended!

Orlando T Group was very professional at all stages of the process. We thought that the house was going to be a messs during the installation, but it was like nothing had happened. A little delay with the final permit, but everything was communicated properly so we felt covered at all times. I recommend them and also recommend their super prices, it was a waste of time quoting with other providers that almost double Orlando t group quote.

Excellent service, good communication, great prices, friendly and professional staff, highly recommended.

Orlando T Group is very professional. They installed my hurricane shutters and my hurricane windows and they did an excellent job. I wouldnt hesitate to recommend them.

Im very satisfied with the results, my experience Orlando T Group was great, Sebastian Alvarez in sales and Monica Gutierrez was very helpful. I highly recommend them .

Am very Happy. With the job That. Orlando t Group. Do At. My. House

Orlando Group did an amazing job installing impact windows on the second floor of my house! After shopping around in Broward and Dade, I found that they had the best prices around. Orlando was friendly and responsive and the installation process was prompt and professional. Would highly recommend.

Orlando T Group was very professional at all stages of the process. I recommend them excellent customer Service and also recommend their super prices, it was a waste of time quoting with other providers that almost double Orlando t group quote. Their salesperson and Monica Gutierrez offered an amazing service

Great service, fast, efficient and clean. All done in a timely fashion.

The job was completed in one day (balcony enclosure with impact glass)It came out amazing,the 3installers where very competent and professional I recommend orlando t. Group very highly and I will use them again when I am ready to do my other windowsThe owner mr.orlando Torres, the salesman,and the job supervisor aldo are very fair and knowledgeable

They are a huge waste of time. The window recieved was initially broken. When the fixed it they broke my window sitting, which they ended up replacing ir for an awful one. After two weeks of delayed worked, when the inspector comes it was not approved because we were missing some screws?!? seriuosly?!? The workers at my house where extremely unrespectul wouldnt even let me talk. Totally wished I had done the work with another company.

Recomiendo esta compañía, su trabajo ha sido excelente, muy profesionales.

Very professional with great quality in their work 👍

Super bad attention that of Mr. ORLANDO, super rude, gave us a quote and after signing the contract he calls us to say that it is worth 1,500 usd more than what we signed and we tell him that it should not be like that and super kick and rude with a lady for On the phone that represents us, he hung up on him and said he didnt care about anything that they werent going to do anything. ////Super bad attention that of Mr. ORLANDO, super rude, gave us a quote and after signing the contract he calls us to say that it is worth 1,500 usd more than what we signed and we tell him that it should not be like that and super kick and rude with a lady for On the phone that represents us, he hung up on him and said he didnt care about anything that they werent going to do anything.

I am very satisfied with the work done by the company Orlando T Group, its windows of very good quality, service was good. Thank you.

Very satisfied with the work. The materials of very good quality. The very cordial and professional workers. Everything executed at the agreed time. Highly recommended!!!!

Very happy with the Orlando t group service, all the work was very good, they installed me on time and very good customer service

Thanks for the installation of impact wlndos very good work and attention

Excellent customer service very compliments, the staff was very professional, the installation was very timely highly recommended

Very good work! We recommend them 100%!

I am very happy for the price, responsibility, compliance and quality of work and product.Affordable, professional and prompt.

Excelent service!

We are very happy with the work they did for us. They did the job in the indicated time.

Satisfied with the service, compliant and delivered before the planned time.