Fabian and Hernando spent an entire, as did a crew the day prior, working a water leak mold remediation job for us. Put in more than a full day’s work in order not to have to stretch it to a third day. Kept the work area contained and clean throughout the job as well as when they were finished. Very professional and personable. Fabian answered questions throughout the day regarding the process and remediation steps. Very pleased so far with the job to this point. I can highly recommend these two men specifically, as well as the crew from day one.
Jefferson and Fabian both arrived on time and conducted themselves in a professional matter. They came in efficiently completed the job and provided proper instructions for the upcoming days.Would definitely recommend.
Marlene and her staff are the real deal. They are really knowledgeable and professional. From start to finish, they made the water remediation seamless and accommdated me and my family. They came in and brought me so much ease and relief in such a frustrating situation, and the got got the job done timely and successfully. I can tell Marlene centers her companys objective to put the clients needs first while also getting the job done efficiently and effectively as possible. And thats exactly what they did. I hope no one has to deal with water damage or any damage to their home, but should this happen to you please call ServPro of Pembroke Pines. They will take good care you and get the job done.
Marlene. Just wanted to say thank you for all your help with our house. Because of your great efforts we slept in our house for the first time since hurricane Laura last night. Sadly there are thousands of homes that are still destroyed and/or uninhabitable. But because of your prompt service we were able to get way ahead of the construction curve. Our contractor even commented on how well prepared the house was for them to get started and how clean it was inside. Again thank you. Love Kim and Derek Conner.
Marlene, Mary, Fabin, and Elian did and excellent job taking care of the water and mold damage in my home. Thank you!
I am absolutely in awe of this team. They have treated us like family during our most difficult time. They have truly been a blessing to us and I have only the highest respect for them and their dedication to our home and situation. I have never ever experienced such professionalism from a restoration group. Their attention to detail sets them apart. I had 3 restoration groups come assess my home after the two back to back hurricanes and Marlene and her team come second to none. Absolutely the best.
Marlene and her team were extremely helpful to us. We have done business with them twice and both times the work was greatly and professionally done. The best team and company so far!!
We had a leak from one of our pipes damage the ceiling in our family room. ServicePro sent out Marlene and Elian. They did a great job detecting the leak, covering all of our furnishings, opening up the ceiling, setting up fans and getting us on the path to full repair. They were polite and respectful of our home and always explained each step they would take. Excellent service.
The entire team was amazing! From the person that answered the phone to the ones that did the work. They worked with me, were professional, kept me informed throughout the process. The guys that came out were extremely attentive and accommodated my requests. I highly recommend them!
Went to get mold removed from my car, very pleasant experience! The people were easy to work with and they offered the best price for high quality treatment. I would definitely recommend.
We had a water heater leak in the middle of the night. My phone call was answered and help was on its way in a matter of minutes. Responsiveness is precious in this kind of business and Servpro Pembroke delivered an outstanding service. The manager named Morena followed up with us after the service. It was a nice touch. Highly recommended in emergencies when fast response is really needed.
Marlene and her crew were outstanding. I went to the hospital after the job started and they worked with me until I got home and they finished the job quickly and efficiently. I would highly recommend Servpro and especially Marlene for her excellent work.
I had an incredibly positive experience with Marlene. She was able to come within hours after we called them. She arrived promptly, handled the problem expertly, was kind and courteous and was incredibly fair in their pricing.I would use Servpro again without hesitation and recommend them to everyone.
I had a mold problem in my house and needed help fast. I called SERVPRO in Pembroke Pines and they inspected my house the same day. They gave me an estimate and explained all the details. The next day they added me to the schedule and the work started. They build walls w plastic and took care of all my furniture. My house is now back to normal and mold free and I couldn’t be happier. Thank you Servpro
My Mom experienced a water leak from the apartment above and had water in her entire apartment. SERVPRO showed up very fast and took care of everything for her! Thank you SERVPRO!
I had a problem w my water heater in the middle of the night a woke up in a pool of water. I contacted Servpro of Pembroke Pines and Morena sent a crew that arrived in 30 min. I couldn’t believe how fast they showed up and started the work right away. They helped me file a claim w my insurance and coordinated everything w them. I didn’t have to worry about anything. I will totally recommend Morena and her team at Servpro of Pembroke Pines.
Servpro of East Pembroke Pines is amazing. They truly understand the meaning of customer service. Morena did a great job of explaining the process to me and everyone on the team was very professional. They are clean and met every commitment. I would definitely recommend this company.
If you have a flood, this is the company that can help. It was pouring rain when my house flooded from the roof; water was everywhere and coming through the light fixture. Marlene and her team came very quickly, continuing to check throughout the next few weeks. They not only ensured that I had a tarp to stop the rain from coming in, but they also dried my previously flooded walls and floors and made sure that my house had ventilators to prevent mold. Marlene and her team went above and beyond, making sure that everything was well taken care of. Thank you so much Marlene, Fabio, Elian, George, Adell, and the rest of the team for your communication and consistency; Im incredibly thankful to you all! You all put in so much effort and did more than I expected.
When I was told that ServPro was taking charge after our fire, my stress level went to ZERO. I have known about this company for years since working for the Greater North Miami Chamber of Commerce and had nothing but rave revues about them. Cudos to State Farm for contracting with them! Fabio and George worked tirelessly every day for a month to restore the upstairs to prepare for the contractor. They were super clean and very polite and did everything to put us at ease. I recommend ServPro and thank them for their incredible work!
Thanks for everything Morena you and your staff have been such an amazing help. Your communication is exceptional. And you are so professional.Larry
I had an issue I was really concerned about at my house I contacted Michael kimball with my concern and he made sure to take care of me with all the questions I needed answered. He explained everything step by step and made me understand everything in my moment of confusion......I would highly recommend when contactcon servpro which Is a great company to ask for Michael and you will be fulfilled with answers to your concerns and any additional information you may need... Awesome representative!!!
Very happy with Servpro. Everything went smooth. No problems. Great communication, and very friendly people. Quick and fast.
Mike Kimball @ Servpro of Pembroke Pines was great, Mike & his team are very responsible and they did a excellent job, I Highly recommend this company.Robert
It was a great experience hiring Servpro of East Pembroke Pines, the water damage was extensive but the staff were courtesy, diligent and hard working until completion. I would hire them again and highly recommended!
👍 Professional service. If you need emergency help on damage to your home, you are one phone call away to make all of it get back to normal by calling ServPro. Morena and her staff are very good at what they do.
Thank you for your excellent service, It is good to have companies that have the machinery required to detect moisture in all sites required,It gives you more confidence when youre run by its own owners
Reliable and friendly staff. They treat you like family def recommend.
I highly recommend this company. On April 11th my water heater burst on the second floor and I had a lot of water coming down eveywhere in my living room. I called my insurance company who recommended me to contact Servpro. Morena and her team arrived in less than an hour and sucked the water and then placed some equipment. They explained the process and even met with the insurance adjuster at my house. They billed the insurance directly and I had no issues with the insurance company.Overall, I am very satisfied with them. They were professional, knowledgable and very friendly.I hope I don’t have to go thru this again, but if I do, I know who to call.
You know the truth Morena. I just couldnt prove it.
Amazing crew, on time, reliable and great management!!!!
Service was great.
This Company is professional, and easy to do business with. The service provided and completed by the technicians Elian and Sam was thorough, and effective. They communicated with me about each step of the process. I highly recommend this Company.
Excellent job