Completely and utterly disgusting service. I called for a tow truck at 7:13, my ETA was an hour at time of calling. I had to pay in advanced (why? Only god knows), and in doing so doomed myself to three hours of NOTHING. The provides company, Alamo towing, gave me an eta and a phone number to call. The number didnt pick up once in the 15 times I called. Thats no exaggeration.. 15 calls in 2 hours. I tried calling this number back, on hold for 45 minute. I had to call from a Google voice number to reach someone. I am DISGUSTED. How on EARTH can this level of service be provided to anyone? I called another tow company, that isnt a broker, and I had someone show up in 30 minutes. This company needs to reevaluate how they conduct business.

Dispatcher I spoke to on the phone was courteous and very helpful. I had no cash on me at the time but I was able to pay over the phone with ease. They sent me timely updates on the drivers ETA. Driver got to me faster than estimated and was a really good guy. Dont plan on breaking down anytime soon but would definitely use their services again. Thanks.

Timely, professional and affordable service

They were very efficient and helpful. They understood my situation and the urgency and went above and beyond to help me get home. They were patient understanding and whats most important very compassionate. And I would definitely recommend them they are worth the price. Additionally they are insured and covered for any other unforeseen issues on the road while your vehicle is strapped to their flat Bed God forbid should a situation arise. Cant get any better than that!

I literally waited 5 hours from 1:30 - 5:20 while they continued to tell me the driver was only 30 mins away every 30 mins I called. They made me miss my appointment to the Machanic. They insisted on me paying for my service first through the phone, which I’ve never done In my life. Extremely unprofessional. Extremely rude

Thank you so much, I was stuck and had no idea where I was at and the other towing company was mean and rude. He was so patient, nice and helpful. I really appreciate it your service.

I waited over 4 hours for service. I called their phone countless of times to find out ETA of tow truck. They ignored my phone calls and never showed and I paid over phone. HORRIBLE SERVICE

Service was quick and really professional. They really helped me out when I needed it.

Extremely rude and made me wait for 3 hours for service. I would have called elsewhere but they made me pay before I received service.

Jayson was amazing 🙏🏾 He was very kind, answered all my questions and made sure I was well taken care of

Polite, calm and knowledgeable. Quickly handled my situation. Thank you

Truck drivers were rude and obnoxious. Arrived 90 mins after and literally didn’t speak or acknowledge me as a paying customer. Shameful!

On. Time. Friendly. Quick

Matt was very helpful and was able to help me right away.

The service provided to me was impressive to say the least. The expected time frame given was acceptable. The driver was professional as well as pleasantly engaging.

Very professional, easy quote process! Dispatched driver within minutes!

They refused to tow vehicle because I ran over something on the road. Told me to call the local authorities instead.

Called after hours to schedule a tow for the morning. Took care of me right away and price was fair!

Call was disconnected and they called me back ❤️ I’ve been calling around for best price and it turns out I had the wrong address this company was the only one who caught on 😅

Mr. Lanorris was great, excellent service and very professional. He even had a much neededbottle of cold water for me. If i ever need towing service i will definitely go with them.

Waited over an hour for my tow service to arrive. The overall customer service was great. But the wait time was bull.

Jeremy was GREAT to speak with and was very patient as well.

One of the best servers in town if your car down they should be the one to call excellent service

Operator was diligent and provided fast service.

First time calling a tow truck company and this company was a really good first time experience!

They dispatched the call quickly and the tow arrived within 30 minutes.

I will definitely recommend them to friends and family. After I called, the driver called me to confirm. 10 minutes later he arrived!