The new woman Jordan is extremely helpful and knowledgeable. She went above and beyond to help me understand the loan process. She is also very pleasant. I will start doing more business with this store. This store needs more people like Jordan. Thank you Jordan for all your help!
The entire experience was quick and easy. The representatives are courteous and extremely thorough. They explained each step of the process checking throughout the transaction to make sure I fully understand my agreement. I highly recommend this location!
I love the lady there by the name of Carrie . Carrie go out her way too make the loan process easy and quick . If you have any questions speak to Carrie
I was nervous at first about getting a loan but Carrie explained everything and I became very comfortable.I will definitely send my friends and family to see her.
The ladies at this office were great! They were very helpful and willing to answer all questions and concerns.
The store manager Wendy Rush is Amazing!!!She smiled and greeted her customers with perfection! I believe she made us all felt welcomed! She was really nice about everything! I would recommend Wendy to my family and friends!
Call today 2/24/20 & the corporate headquarters was whom I talked to first . They seemed real hesitant on answering questions for me, then directed my call to the pell city branch and the lady who I spoke with was so helpful answered all my questions very detailed and went ahead and started my loan over the phone so I can come in and just do a few things and be on my way . I will be a repeat costumer and will ne recommending check and go to anyone looking for a loan . Thanks check n go
Shirley the lady that helped me out great today shes a great lady very nice she did me a big favor got the thing to run in so I can get my check cashed appreciate that Shirley
This location has the best employees ever! Very friendly, fast and helpful!
Carrie was amazing she was able to answer all my questions I asked and seems to go out of her way to be extremely helpful I recommend all my friends to go talk to Carrie for all your loan needs
Came in to get a payroll check cashed aftef customer service directed me here and the the girl begind the counter said they didnt cash checks. Hence what does check n go do then. Put it all a a netspend card my a$$.Very rude, disrespectful, dishonest. Will never go back.
Great service. If your having an emergency excellent store to help with your needs.
Carrie was very helpful explaining everything to me.If you ever go check and go in Pell City ask for her.
Mrs.Carrie was awesome!!I had a great experience when I stopped by .I would definitely recommend the PellCity location.
Best customer service Ive experienced in years.
Carrie Is amazing! I really love her personality!
First called them before i got loan they gave me wrong info.. Distract manager gave wrong info took loan out with wendy she gave us wrong info plus she didnt tell us we have to make 2 payments every month until after i sighn. Paper work. They sent my check through my bank didnt tell me they would do this...Im very upset so now im trying to get. A loan so i dont have to do business. With this company....There alot more problems but cant ecplain in writing . thanku
Go see Carrie! She made the loan process so simple!!
Lauren Ferguson was the most helpful and kind.
Ive asked around and everyone Ive spoken with highly suggest this place, will check them out today.
Great place highly recommend
Great staff, intelligent and kind!
On a day that nothing was going right they made my day!!!