I went down today with an appointment with my husband and it was the BIGGEST waste of time. The deals they post on Facebook that say you need no down payment or only pay 79$ a month arent real. Went in and got told that we had to qualify but no one could tell us any qualifications. Ran credit 4 times before even showing us a car and tried to only show us one 2019 that was double our budget when I know they had cheaper. Dont let them manipulate or scam you
Carl sold us a Dodge RAM. He was very nice, helpful, and professional. He knew the answers to every question we asked. If you want kind and professional service go to McSweeney Chrysler Dodge Jeep and ask for Carl.
My son bought a new car from this dealership and he was very pleased with the price of the car. Brannon was the person who sold the car to him. Brannon is a good salesman he was not pushy and was very nice. Everyone treated my son so nice. It is a very pretty place and everyone were so nice. I would recommend this dealership to everyone
Came down on 10-2-21 after seeing a post on their Facebook page about repurposed vehicles. They did not have any when we got there, showed us a car for way more than what we needed. Drove an hour to come see them to be disappointed. They were friendly though. Just felt misleaded.
I 1000 perecent recommend this dealership. The staff is amazing and so helpful. Husband and I bought a new car from them and have been completely satisfied.
Jonathan in service was very helpful. He answered my questions. Dawn Sullivan in service was also helpful. Unlike another dealer that got a bad review about a week ago, the people at McSweeney know their stuff. If youre looking for a new vehicle or have questions about parts and / or service, I highly recommend these people.
I have been buying my vehicles out of state for years now. I contact many dealers before deciding on what to get. I narrowed my decision between 2 dealers and finally bought from McSweeney. Everyone was very helpful as the transaction was going on, but then when I tried to get some info after the sale is when I noticed I was not getting calls back for whatever reason which is frustrating. I even email the owner and still did not get a response.A big thumbs up for Jamie and Amy who work in the office. They answered my questions when nobody else would. They took care of my problem and very nice about it.A big thumbs down to Ron in finance who for whatever reason did not call me back. I left 4 different messages to call me back and only got a call back once which I is not good service.
It was Kyler for me, Young Enthusiastic warm and inviting and a smile that made our buying experience well worth it. Making underlined conditions that I consider Big, Small because they were handle in a timely and professional manner. Thank U Dodge and Kyler for the wonderful car buying experience.
My entire family is thrilled with our 2018 Jeep Wrangler Sport Unlimited that we purchased from Garrett Cannon at Mcsweeney Dodge Ram Jeep Chrysler in Pell City in 2018. The complimentary oil changes along with the extremely friendly, no stress staff made our purchase an enjoyable experience! I loved that Mr. Cannon was as concerned as we were about helping us get exactly what we desired while also being mindful of our budget. The Bible verse located on the front door was a nice touch that added that little extra and made me feel like I was at the right place and dealing with people of high integrity! Reach out to this dealership; you wont be disappointed!
Nice selection, great service dept. Friendly staff, a great place to go 70k in debt!😅
I received awesome service at this location and I highly recommend it to anyone thats looking to purchase their next vehicle. I am still in shock at what I was able to get and the service I received was above and beyond anything I could ever imagine. I definitely will be having my business with them and recommending them to all of my family.
Received an insulting offer on my trade in but as it is a sellers market I can understand a dealer trying to keep as much in a deal as possible.What I cannot understand is why the dealership ran my credit before we ever talked real numbers or an application was filled out.I never signed anything nor give a verbal consent for my credit to be run.Now I have a hard inquiry on my credit and it will take a long time for it to come off my credit report.It is not right for a dealership to run my credit without a written authorization to do so.
They did the recalls efficiently even though short a man, also did the requested services timely. They forgot to wash my car but in their defense they were short one and a bit busy..
Jacob and Ethan helped me out a TON on getting an amazing Jeep within my price range. They stayed over an hour after close and even helped me clean my things out of my old car to get them into my new car (I wasnt really expecting to go get a new car that day and decided to go look at the last second, so I didnt have my car ready and had lots of stuff in there). I had my 2 year old daughter with me and they were very patient with myself and her and even gave her snacks to munch on while we were doing all of the paperwork. I had a great experience and I am so happy to be in a MUCH better car with a price I could afford! I definitely recommend these guys to help you get your dream car!
I visited every Dodge, Jeep dealership within 100 miles. Nowhere was I treated better than at McSweeney. My family has since purchased 6 vehicles from McSweeney and their customer service from the beginning has been outstanding. There is no better associate than Matt Rizzo. Matt was patient as we decided on a vehicle and always either had the answer to our question or got the answer for us. Even after the sale, Matt has always been available for any question. Outstanding dealership!
Had the best experience with Rodney here!! He made the process quick, easy, and really worked with us! Couldnt be happier with our new car and the great people here!!
I’m going to give this facility a one start review until we receive our reimbursement back.We purchased a truck in January- we reserved the truck as we were traveling a few hours away. They had us do paperwork via phone a day before so we could get there, grab the truck and go.That was not the case.The truck was dirty. After the dealership claimed that their detailer cleaned the truck- TWICE- and six hours later- we asked if we could just get a reliable detailer to clean the vehicle and they agreed. They also stated they would reimburse us our $300 that we spent getting the vehicle detailed since they couldn’t fulfill that correctly.So until we receive our reimbursement- I would never recommend this facility to anyone unless you would like to lose money too.
Got my work truck serviced, great service and very friendly staff
After lots of searching, I was so glad I went out of my way to Pell City for the Best car experience ever. The staff were super nice and helpful, no pressure. I will buy all my jeeps from McSweeney going forward, and will continue to go out of my way 40 miles to get them serviced there too. Worth the drive. Thank you for your help in making my car buying experience amazing and painless!
My sister-in-law and I drove over an hour to this dealership to look at a car for her and it was definitely worth it! Jerred was an incredible salesman and made the experience easy and stress free from start to finish! I would highly recommend this dealership to anyone looking for a new or pre-owned vehicle.
Like home dealer away from home dealer, great people, hopefully will be able to visit again !
Service department has been excellent!
Great dealership to visit if youre looking to purchase a newCar/SUV/Truck excellent staff very professional.
Great to do dealings with Chris again.. he makes for a real enjoyable and easy buying experience.
Thanks to Ethan Armstrong the the financial group I got my brand new jeep with negative 1 credit thanks guys for your fantastic service and making sure I got rolling
Got my 2017 Ram transmission flushed and serviced here, the customer service was awesome and was serviced quickly
Bought a Jeep gladiator and worked with the Sales Manager, Jason, on the deal. Everything he communicated to me before I arrived was true and no changes. Easy, safe process in the COVID environment. Dalton worked with me once I arrived in person and was also great to work with.
Didn’t budge off the price of the 2020 car, which being the month of May you might want to move inventory for 2021 but then they low balled our 2018 trade in. Wouldn’t not recommend to anyone and we will never go back.
AMAZING people here! I saw a truck online I was interested in - I am in Georgia - they are in Alabama. Within 24 hours I had the sales manager Jason Moseley contact me - a fair offer made and accepted - a trade in evaluated and a fair price offered and accepted - financing secured AND - heres the best - Jered the salesman delivered the truck 165 miles TO MY HOUSE and picked up the trade in. WITHIN 24 HOURS of first contact!Simply AMAZING - THANKS JASON AND JERED!
Wanna find an amazing salesman Dalton McKay is your man. I drive over 100 miles to come look at a vehicle and I’ve had no experience with buying or financing and he was patient and walked me through every step. We are very appreciative.
I had a great experience with McSweeney. Mike Bama Osborne was the only salesman to respond when I just walked into the building looking for a test drive. They worked with me and I got what I thought was a great deal. No pressure, no hassle. I liked it!
I bought a vehicle sight unseen except for pics. I shipped the vehicle to Missouri. Was better than expected and a 9.9 out of 10. Levi and Garrett were so easy to work with over the phone. This dealership doesnt sell junk and are honest. I would recommend their vehicles and would tell you not to worry about buying from out of state and that they are straight up. Thankyou guys and appreciate you making it go so smooth over the phone.
We happened to stop by this dealership en route to our home in South Carolina. We had just put a contract on an RV in Mississippi. We currently had a conversion van and were planning to sell it or trade it for a Jeep as they are the most sought after vehicles to tow flat behind a motorhome. We met Garrett on the lot and told him what our plans that we hoped to accomplish, but not expecting to see that..that day. Long short of it, They put us in exactly the vehicle we needed and wanted, along with a very fair price for our van. Ive purchased many cars, but this was the most impressive effort I ever saw from a dealership. Thanks so much guys.
Mr Harvey is a wonderful man that took plenty of time with my wife and I and made sure we had the best option for what we were looking for. I was not hasseled when I first showed up. I looked around and when I decided which vehicle I wanted to look at I was able too on my time. Having no pressure was nice. Will definatly return when I began looking for a truck.
After much thought on our experience, I am posting this. I could not find a way to email the dealership.We bought a new Ram about 2 months ago. 1st off, they dragged tail on paying off the trade in, so my husband was reported for late payment.2nd, I was only supposed to be the co signer on the loan but the loan, somehow, is in my name. Plus, the loan manager is rude AF3rd, we were promised a second fob for our truck within 2 to 3 days.I have called back 3 times, spoke to the sales rep once, was promised again and still have no second fob.I am not happy and I will not recommend them for thr above reasons
Ashley was awesome! She wasn’t pushy at all and very knowledgeable!! Ask for Ashley, you will not be disappointed!
Great service and friendly staff
Everyone here from start to finish was completely helpful on my purchase. My salesman John Mize had everything ready for me when I showed. I will defiantly be buying another car from him and McSweeney Jeep.
Great selection of cars and trucks, Always love to see whats new on lot.
I tried to explain my situation but still had me to drive 100 mile to get turned down, just wish they would have listened.
I’ve had to deal with this dealership multiple times and it’s never been a good experience. The worst customer service I’ve encountered after buying 60+k vehicle from them. I call to check the status of my brand new car that I’m having to have worked on 4months after buying and no one can tell me what’s going on or when it will be fixed. I wish I would not of purchased anything here so I could avoid service here. 0 would not recommend
Great place to deal with. I live in Florida and drove over 250 miles to come to this dealership to buy a 2019 Ram pickup. Garrett Cannon was an awesome sales rep, very professional and friendly. We had a great time purchasing the vehicle. I would recommend.
Gotta give a shout out to Bronson Honeycutt and Jamie Crump Mclean at Mcsweeny Chrysler Dodge in Pell City, told them what I wanted, got it....... they made it easy on us. This one is ready to work for another 30 years! Let’s go! Serious deals right now so go see them!!!!!
Just love Mcsweeney Chrysler Dodge !.The people that work here are very polite and caring... Mike BAMA Osbourne is a great sales person. He gave lots of Help ...
Terrible service manager. He tries to weasel out as much money as possible from honest customers. The people in service are amazing but the upper management are criminal to say the least
I would give them 10 stars if I could.
Staff was very knowledgeable and great service. Salesman Ethan was a very big help and did a wonderful job.
Jared exley was my salesman, I enjoyed dealing with him. He was very friendly and courteous.
Just purchased a used 2500hd from McSweeney and could not be happier with the experience. My salesman Chris was great from the very beginning. They were easy to work with on price and payments. The manager Tony gave more than any other dealership I talked to about my trade. Even balanced and rotated the tires before I left the lot. Highly recommend.
I had the best experience buying my first car from McSweeney! Garrett Cannon is a wonderful salesman to do business with. He got me a wonderful deal on a great car. He really cares about his customers. I would highly recommend!
Jered Elzey was our salesman and he did an amazing job. He walked us through many different models and never pushed anything on us. We have been to many different dealerships and no one has let us lead the sale like he did. You did an amazing job Jered! Thank you so much for your help!
Was able to purchase a vehicle here thanks to Mr. Garrett Cannon. Very nice and helpful people .
Great staff, very nice atmosphere..
I came to them struggling trying to find a good reliable car in my price range and the team there was able to find me a GREAT deal I worked with Garrett, Josh, and Kevin . I had previously been to three different places before them and I’m sooooo glad I went there without them I wouldn’t have a vehicle super great environment there they made me feel like I was at home ! Wish I had went there first and saved myself a lot of hassle 💕
I had the best service ever with the sales associate Brandon . This guy and the sales manager were the best. Jesus I never been so blessed by the two today. Michael and my salesman Brandon brought tears to my eyes I came not thinking I could get s vehicle . I appreciate both these guys and you guys should be thankful for them. Thank God too🙏🏻🙏🏻🙏🏻
Josh Gray was accommodating and helpful in the process of purchasing my new vehicle. He listened to what I was looking for and the price range where I wanted to be. The sale was a quick process and well respected. Thank you Pell City, McSweeney.
My experience there was great, my salesman Jered was nice and dedicated to helping me find and purchase my new ride. Everybody there was helpful, we talked for hours and came up with different types of deals until we found the one that works for me and I will forever thank them for that.
Frieldy people, helped us get the deal, would recommend for people looking into a car
Guys were great leading up to the purchase of our Jeep. Since we bought the Rubicon Brandon (our sales rep) has not returned any of my calls or emails. I spoke to a customer service rep and he promised me a call back in two hours. That was 4 days ago. Bought the Jeep in Early August. At the time a $50 gift certificate was promised with a test drive. To this day no one has answered me, I would appreciate a call. Thanks
Bought a new 50th anniversary challenger with 13 miles from the showroom floor the door was skint I immediately called within 30 minutes of leaving the lot and I live 30 minutes away no shaker tool which should have been in the glove box not there I called and emailed the guy no response on the skint door either done in detail or being fueled we will get back with you I dont wait especially when I paid 50k for a new car cost me 350.00 to get repaired the lower yellow air cowls that are used for shipping I asked for and was promised I I havent gotten am i wrong for expecting a perfect car and everything the as the owner salesmen stated Id receive not a call back or a email responded I bet the credit union had your check right.....Darryl Mostella Ashville al Ive paid for someone mess up can I get everything that came with the car please or promised from the date of the buy or after I realized I never got what should have came realize ppl ask who they bought their car from a 15 dollar tool and a 100 dollar shipping lowers all should have been on the car cant get a call know check has cleared
After shopping several places I was on my way to Birmingham & stopped in at McSweeneys in Pell City.I first talked to Jon Mize then with manager,Jason Moseley.I am so happy I stopped in.After talking to them they went above & beyond to make sure I got what I wanted & at the price I was looking for.Not only will I go back to McSweeneys to shop for my next car but,I will recommend my family,friends or anyone to visit with Jon Mize and Jason Moseley at Pell City McSweeneys for a new or used vehicle.Thanks guys,I enjoyed my time there!Christi Butterworth
Deb and I went there to pick up a Chevy Z71 and we got there a little early. The young lady that greets people in the show room unlocked the door and let us in. She called the sales person who was not there yet and found the keys and pointed us in the direction of the truck. I wish I had got her name. She was fantastic. I dont know how much she gets paid but its not enough.
Had an amazing experience shopping here thanks to Josh Gray! He went out of his way to find me exactly what I was looking for. I got a great deal! Thanks Josh!!!
Jered Elzey was a amazing person and helped me get a car when I though I was stuck with my recent purchase vehicle
I’ve dealt with 4 different dealerships before and this one is by far the best, fastest and most professional! I dealt with Mr. Rizzo and he was the kindest person and was so patient with all of my questions! Unlike most sales reps he actually gets the job done quick & fast! He saved me out of a terrible auto loan and put me in a brand new 2019 car I’ve been wanting! If I could give them 20 stars I would! This is the place to go!
We loved our experience we got when shopping for our car. We were very undecided in which 3 we were going to buy. But our patient, funny and kind salesman was the best. I wouldn’t go anywhere else but to him. Not only did we purchase from him but we made a new friend that calls time to time to check on us. There’s no one better than Garrett Cannon.
Joshua Gray is a great salesman that took the time to help us decide on the suv that would work for our family. It has the 3rd row seating that I just love! McSweeney made our day by making the deal happen.. Thank you McSweeney and Joshua Gray.
I always have issues when I go there, mainly due to scheduling, and Im usually dealing with Erin in Services. Monday, I ordered tires. Wednesday, I showed up to have them installed, but there was going to be a 3 hour wait to start on the install. Instead, I opted to schedule an appointment for 10am the next day. I arrive Thursday at 9:50am to be told that the appointment was to see her, not start on the service. So that would mean at least an hour wait, along with the 2 hour wait to complete the job. Doesnt that defeat the purpose of scheduling an appointment in the first place?
Matt Rizzo is my favorite salesman, he always gives me the best deal. I buy all of my company vehicles here, and drive a lot of miles to get to McSweeney. Matt really takes swell care of his customers, and treats your family like his family. If you come here, ask for Matt and he’ll do whatever it takes to get you in your dream car. Keep up the great work McSweeney, you’ve earned another loyal customer!
Josh Gray is a amazing Salesman I felt right at home with him. He wasnt like other car salesmen trying to force a car or truck on you. Also went out of his way to help me save money and get the best deal I could have.
Joshua Gray is the man to ask for! He made the vehicle purchase very simply and puts his customers first! He goes out of his way to make it an great experience. definitely recommend him
I bought a car from Josh Gray and McSweeney Dodge in Pell City and the experience was great! Would definitely use them again. When looking for your next vehicle, stop by McSweeney and ask for Josh Gray. He will do you right!
I was in the market for a used car, and went to see Garrett Cannon and see what McSweeney had to offer. He could have very easily tried to sell me something I did not need, but we took several days and found a car in my price range that fits me perfectly. I would highly recommend Mr. Cannon at McSweeney CDJR.
Great customer service and our sales man Ethan was super nice and helpful
I had a great ride with mister Josh Summers... he’s so big! 9/10 would recommend Josh Summers.
Thought this car lot was great place to purchase a car. Thought my car salesman was knowledgeable of all the information he gave only to find out it’s a lie. The day I drove off in the car I spoke about the tires and how they didn’t look to great was told they was in condition and had a balance and alignment done . Well not even two months into having the vehicle it starts to shake really hard . I call service was to told to talk to the guy that sold me the car only for him to say that something you have to deal with. That I should know the car would need tires, I feel like I got over on and I will never recommend them to anyone.
Came down from Wisconsin for a work truck and dalton McKay was a major help
My experience has been a pleasure!!! Brandon went above and beyond to work out a deal that me and my husband agreed to and its in my name!! I gotta acknowledge God first working through Brandon and It Is ALL Good!! Im BLESSED! Mcsweeney made a sweet deal!! I recommend that you go and please by ALL means- ask for Brandon!!
Love my new Jeep from McSweeney in Pell City. It would not have been possible if Josh Gray hadn’t helped me work the deal. I highly recommend him...
Got in line early for service so only had a minimal wait. Good experience.
Josh Sumners is THE best salesman Ive ever dealt with. Josh is knowledgeable about the vehicles, energetic, dynamic, incredibly friendly and is the only person I will deal with! Thank you, Josh!
Excellent customer service & satisfaction !
Great communication, easy to work a deal. Joshua Gray is able to help narrow, a sometimes overwhelming search, and find the perfect vehicle. Genius
I was struggling between two vehicles. Matt Rizzo was instrumental in helping with the decision and I couldnt be happier with my Jeep Trailhawk. Matts patience and knowledge far exceeded my expectations for my car purchasing experience. Everyone from service to sales at McSweeney has made the entire process fun and enjoyable. They are very quick to respond to any issue or question, to my surprise, even after the sale :) Best place to buy a vehicle and the best sales associate I have ever worked with.
I bought a Jeep from Garrett Cannon and McSweeney in Pell City Alabama. Garrett walked me through every step, he listened to my concerns and put me in the Jeep of my dreams. I’ve since had my Jeep back for service and EVERYONE in service went above and beyond...... Even brought my 5 year old popcorn and drink plus put tv on cartoons for him..... exceptional customer service! Every car I buy from here on out will be from Garrett and the team at McSweeney
Didnt answer the phone during regular business hours and I tried to call several times ☹️
Really good ppl! Great service so far!
I made a purchase at this dealer. They had a huge selection of Wranglers. Awesome sales team, fantastic competitive prices, painless financing dept.5 star removal edit:This dealer originally earned 5 stars with me. However, the service department changed that. I called and got the run around regarding issues with my brand new Wrangler. They kept saying theyd have to charge me a diagnostic fee. I took it to another dealer where they identified issues from the factory that are being covered under warranty.
Great place to buy/lease a vehicle! Personally I would recommend Matt Rizzo, he’s a great salesman that’s knowledgeable and doesn’t try to pressure you into anything!
Had a great experience here at the dealership. Josh Sumners is a great salesman! He is your guy when you need to buy a car/truck!
We just purchased a 2019 Ram 2500, we had a couple of issues in the beginning,,, but in the end we are very happy . The service department was just as helpful as our sales man and the finance manager. We enjoyed meeting the new car sales manager, he was very nice and professional, he went above and beyond to answer questions and to make sure we were completely satisfied
Been wanting a Jeep for years. I travelled several hours to find the perfect Rubicon. Josh Sumners was extremely helpful and knowledgable, which made the whole “new car experience” so much more stress-free! Wont be buying a vehicle any where else than McSweeney!
Ethan was great. First sale was like a pro!!
Salesman was very nice. However when they run these deals and tell you they are gonna give you 4k over the value of your car....its lies. And I told the person on the internet my situation and they said they could help...no they couldnt. And when I said that to the salesperson he said its their job to get you in here so lie I guess. So needless to say no car!!
I wouldn’t buy a used vehicle from this place. Saw the f350 in a Facebook add and went to Pell city to check out the truck. I purchased it was it with promises that the would fix the ac and clean it up. Went to pick it up and had to take it back because of death wobbling on the highway. They sorta got that problem fixed. Ac clutch started screaming the day after i got it home. Called the salesman and said i would even split cost of the repair. I haven’t heard anything. Called and talked to manager nothing yet. Now yesterday I had to get it towed to another mechanic because I broke down. I regret purchasing from this dealership. If you do make sure you you get the vehicle checked out. I think I got taken. Just beware
Had a very easy time figuring out just what I wanted w Josh Sumners. 10/10 would recommend asking for him when shopping here.
I was under the impression that I could have a deal before I drove an hour and 45 minutes to the dealership only to get there and ask for my salesman who was busy and another salesman OTIS asked me to the chairs and asked what he could do,I explained everything clearly as I did to the other salesmen only to get laughed at and humiliated! I dont recommend anyone going there and especially not to deal with OTIS if you want to be laughed at and humiliated!