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High Security Lock & Safe
2008 N Main St, Pearland, TX 77581, United States
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High Security Lock & Safe

Comments
Mi
Review №1

Stopped in this week to have a lock rekeyed and additional keys made. This process was quick and reasonable. FYI: They are moving to a new location and packing items up.

An
Review №2

Great Service and Prices! They were able to program a replacement smart key for my 2013 Santa Fe Sport for way less than the dealer.

So
Review №3

This place is closed as of October 1, 2021 & had no information on door. Not mentioned on their website.

Ar
Review №4

Immediately made my crew their day thank you a bunch.

Za
Review №5

Fast, friendly, and knowledgeable! Came in to get an old camper shell with a funky type of lock rekeyed and these guys were on it quick. They even lubed up the very sticky cylinders for me and the locks are working perfectly again. This place was recommended to me and they nailed it.

An
Review №6

Great service! On time, professional and reliable.I am a customer for life.Ai United Insurance thanks you.

De
Review №7

I went in to get my car fob to work, and Marco was super knowledgeable and able to fix my problem and work with me. He was able to reset my fob and get it working after I tried switching the battery and even went above and beyond for me. I would highly recommend his services. Thank you again Marco it was a pleasure doing business with you.

St
Review №8

Great service and fast work. I use them for my buisness and customers vehicles.

Ch
Review №9

2002 ford key switch fast and good price

Ro
Review №10

I Had a very good experience with this company. He went above and beyond with his service call. Was able to come out the same afternoon and fixed the issue with my door lock very quickly. He Advised me with very useful information on what needed to be done to pass the fire marshall inspection for my business. I will definitely use this locksmith for any future needs. Highly recommend.

To
Review №11

I needed a new key for my wifes car. I had ordered it online and when it arrived I could not program it. When I spoke with Marco on the phone, he told me that he could help me. When I went into the store, Marco explained my problem and where I went wrong. He literally had it fixed in less than 5 minutes. In addition, he didnt even charge me. I would have gladly paid him for his services and expertise. I will be using him for any future issues related to his business and recommending him to anyone that I know needs his services. I highly recommend him.

St
Review №12

Excellent customer service service!!! After extensive online research I bought a Hollon safe from high security 12 months and 3 weeks ago. The purchase and delivery were all went as expected and I was a satisfied customer.About a week ago I started having problems with the locking mechanism right before a trip out of town. Last night I couldnt get the safe open after many frustrating attempts. I called the shop this morning to set up a service call, knowing I was just barely outside the 12 month service warranty. A little over an hour later Marco was knocking on my door. He fixed the issue quickly and did an overall tuneup on the locking mechanisms on the safe. I was outside the warranty period. He could have charged me for the service call and I would have paid it (slightly begrudgingly). Because the warranty period had expired so recently he didnt charge me a dime. I feel like that is the right thing to do and I really appreciate the stand up customer service. Ive now gone from standard satisfied customer to enthusiastic 5-star reviewer who would happily recommend this shop to anyone willing to listen. If youre looking for good old fashioned customer service High Security is a great place to start.

Ja
Review №13

Horrible customer service might as well put a sign in the window saying “Whites Only”. My wife and I walk in was acknowledged and told be right with you. Finished the customer ahead of us and another white man walked in and he was immediately acknowledged and helped. I then question the worker and he ignored me and continued to help the white guy.I highly recommend if you are of color and lived in Pearland stay away from this place they are still representing “OLD PEARLAND and OLD PEARLAND WAYS”

Ch
Review №14

I called around to 15-20 different locksmiths in the area and nobody could or wanted to make me a key for my motorcycle. I was finally referred to Marco at High Security Lock & Safe. He went above and beyond to work on making me a key and I highly recommend him to anyone in need of an emergency key or for any services in general. He got the job done quicker than i expected and used excellent customer service. I would definitely without a doubt come back if I needed other services. To Marco and his team I appreciate you taking your time and effort to help me with my situation! Greatly appreciated and more than satisfied. Thanks again!

Jo
Review №15

High Security Lock & Safe installed the key-less access control for our office. Marco and Scott did an excellent job of listening to our security needs, planning for installation and testing, and quickly and professionally got our office locked and secure. We are very happy with their service and the value they add with their years of experience.

ME
Review №16

My car key broke in half and many places told me that they were not going to be able to fix it or were going to charge an arm and a leg. I took it here to High Security Lock & Safe and these guys quickly were able to make me two copies at an exceptional price! When I went to test the key on my car there was an issue with the old transponder. One call and they quickly and efficiently came to my location and fixed the issue. They were kind, generous, and very pleasant to work with, Marco is a blessing sent from God. This is THE PLACE to go to if you are in the Pearland or surrounding area and need assistance in any of the services they offer. I will definitely call them first if I ever have a similar issue in the future.

Ja
Review №17

Needed a safe opened as I had lost the keys. They helped me out and had it opened in no time. They helped me with a variety of questions and were so knowledgeable and helpful. Definitely will go back again. Thanks.

Wi
Review №18

The keys to my front door would not insert into the deadbolt. I used the Contact a Locksmith feature on HSLS website, thinking I would be scheduling a service call.Instead, I very quickly received an email from Mario, asking if I had tried lubricating the lock. After viewing a YouTube video and purchasing some graphic lubricant at Home Depot for $5, the job was finished.I really appreciate you allowing me to save the price of a service call. Thats what I call excellent customer service!

Gr
Review №19

Very nice lock shop with many displays to show both residential and commercial lock solutions. Professional run, managed and experienced to help with your locksmith security needs!

bi
Review №20

Great company! I’ve known them since they were a one man crew. Marco always took care to do the job correctly and in a cost effective way.

Ma
Review №21

This is a great place to go. Fast, same-day service for auto lock repairs. Fair prices, and deals when buying multiple items. I really like the owner and staff, they are respectful and good at what they do.

ch
Review №22

Great service! I went in to see if they had a hard to find commercial lock part, they had exactly what I needed! Great place to do business!

Ra
Review №23

Great guys. Got our job done on time. Thank you

Si
Review №24

I will be using these guys again. The owner had a very difficult lock to pick at my rental property but he kept at it til he got in. He was extremely professional and his prices were reasonable

mi
Review №25

Im New to PearLand. They Did a great job making my old keys and a new one match my Honda with a digital keycode. I will use them again

Po
Review №26

Great friendly fast service

Be
Review №27

Very helpful on the phone to walk me through some steps. When I couldnt resolve myself they were very prompt and professional upon arrival. Did exactly what was needed to be done and didnt try to charge me for unnecessary things.Highly recommend.

Ka
Review №28

They came out and re-keyed our building with a Master and Tennent 1 and Tennent 2 keys which is a great convenience and they are so quick to respond when I need to order new keys and even a new lock to match when I had to replace a door. The prices are very reasonable as well.

cl
Review №29

High Security Lock & Safe is a great business partnership. They respond quickly, keep us up to date, and are extremely fair on all their pricing. We will continue to use HSLS for all of our business as the clients are happy and we are happy! Great work!

My
Review №30

Marcos went above and beyond to try and fix my car door and program my remote. The team is courteous, efficient and caring. Great place!

Br
Review №31

Had them come out to rekey my homes locks. They were fast, fairly priced and got the job done right. Would definitely recommend.

Ad
Review №32

The folks at High Security Lock and Safe was able to come out to my home and install a new video surveillance system in no time. The technician was very knowledgeable and was able to answer all my questions. Thank you HSLS

sh
Review №33

I had an issue with replacing a Schlage lock I bought at a big box store for an outside gate and stopped in to ask about what the problem could be, as well as inquire about costs for a service call. I spent about 45 minutes speaking with the owner, Marco Garza. I cant say enough good things about my experience in his store. I truly appreciated the time he took to give me feedback on my issue with the lock, as well as share his knowledge and suggestions on security and safety matters that I inquired about in my home.

Ke
Review №34

My car door key wasnt turning in the cylinder. I drove it over to this shop. In about 45 minutes and for a reasonable price, the lock was like new. Fair and quick: theres not much more to ask for.

Jo
Review №35

Customer beware! Poor customer service. Had them make a new key for a lost key vehicle. Was told that the job was done but the truck was having some other issue not allowing it to turn on. I bought a fuel pump since the truck would crank but not start. A few days later I found the lost key and the truck started right up. They didnt program the key right and was now out the the fuel pump plus the days of not being able to use the truck for work. When I spoke to the owner he just blew me off saying not their problem, since they are not mechanics and they didnt say buy a fuel pump. Not even a simple apology was offered. He answered my concerns in a very arrogant manner. His tech that came out was no different. I had already dealt with the owners attitude before but dismissed it. I was in need of a quote and went inside to ask. The owner in a rude manner said come back on Monday we are now closed. The door was open and ppl were inside. Being a lock and safe place you would think they would of simply locked their door to notify ppl they are closed.

Ot
Review №36

L went to this place with my Honda elite ignition switch and this guy made a great job, he got me a keys for affordable price.. l m very satisfied.

Ca
Review №37

Unprofessional Customer service !! I had a Car key replaced here and the remote function shortly begin malfunctioning. When I took it back the guy treated me lik I was lying about where I bought the key or if I was looking for a hook up. I just wanted a functioning key. In the end they could not program my key possibly because the replacement key is not from the dealer but just replica in a new housing case. Would recommend B & L Locksmith instead.

Ni
Review №38

Great service!!

An
Review №39

Great business. Great staff

Ja
Review №40

Good work and fair prices here. They do unusual and specialty key copies here that the big box stores cant do.

Jo
Review №41

Great service. In and out on what I needed.Also have some cool accessories

Sh
Review №42

Fast and key was cut accurately

Jo
Review №43

Bad place Wont attempt to get keys stuck out of the ignition. Made ruts in yard and said that he was going to fill them in with dirt but didnt.

Da
Review №44

Great service fast key and program of my 03 ford f150

Ke
Review №45

I called made an appointment days in advanced. He was a no show!! What a waste of time & poor customer service!

De
Review №46

Excellent place great at programming new keys

Le
Review №47

Great place

Information
100 Photos
47 Comments
4.5 Rating
  • Address:2008 N Main St, Pearland, TX 77581, United States
  • Site:http://highsecuritylockandsafe.com/
  • Phone:+1 281-685-6065
Categories
  • Key duplication service
  • Locksmith
  • Safe & vault shop
  • Security system installer
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:9am–1pm
  • Saturday:Closed
  • Sunday:8am–5pm
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