This hospital was available when we did not know what was wrong with our puppy. Yes there was a very long wait, however, it was a holiday weekend. They were also very accommodating even though I had told them someone in our house tested positive for Covid. They treated our pet with respect and let us know their findings. Unfortunately, it was a terminal diagnosis that devastated our family. Dr. Linton was extremely informative and polite. We were even given a discount on services to help pay for the treatment. We decided to try and help our pet at home, but after a day, we ended up bringing her back for euthanasia. (It was a holiday weekend so our vet wasn’t open on Monday) We knew going to an ER vet, the fees would be much higher, but the employees and Dr were extremely understanding. Dr. Linton called me to tell me how brave we were for making this hard, but selfless decision for our pup. Since we did have Covid exposure, my husband could not be inside during the procedure, so they brought her out to him one last time and gave him a moment of peace. That is truly something special that he will forever remember. Thank you so much to Dr. Linton and her team! We are forever grateful for you!! The Roman’s

I was worried my dog had something stuck in her throat. They saw us at 9 pm on Friday and removed a cap stuck on the back molar. She’s now back to her happy self. Very reasonably priced for the urgency. Here’s the happy customer!

Great communication, fast service, honest and compassionate. I especially love that this emergency clinic transfers care to your vet so you do not have to pay the outrageous daily care rate 24hr places charge. I have used emergency vet care a couple of times and this place by far has been the best. My vet recommended this clinic along with a few others closer to me and glad I chose to drive 30 minutes out of the way. The initial visit alone was $30-$40 cheaper than the others. The receptionist was informative and quick to send me the registration form to complete prior to coming. When I got there, I notified the receptionist via call (not allowed in due to covid concerns…understandable). The nurse came and took my cat in within 15min of arrival. There were several people there before me so I expected to wait a few hours. Within 1-1.5hrs, the vet called me, discussed his findings and recommendations. He left no detail out and provided me notice of all the “if we find this, we will have to do this” scenarios. The tests performed were expected and he did not recommend “unnecessary “ tests. He provided me with an estimate, I agreed and he then passed me over to the receptionist. The receptionist took my payment and let me know what to expect for pick up the next morning. When I picked my cat up to transfer his care to my vet, the doctor called me, explained all that they did in detail and provided follow up care instructions. Two techs/nurses brought my baby out with all of his medical records a copy of his X-ray, my bill and discussed his medication needs. To my surprise, I even got a refund! When I reviewed my bill, I was happy to see that it was not itemized and that I was not charged for every little thing (gloves used, booties, gauze,etc) like other emergency clinics do. By the time I made it to my vet (50 minutes away) the clinic had already faxed the medical records over for review. Any animal emergency clinic you visit, you can expect to pay a large sum of money but this visit did not cost me what I had expected to pay and I feel they were reasonably priced in comparison to other vet emergency places. If I ever experience another animal emergency (knock on wood) I will definitely make the trip here. Thanks to all the staff members working the evening of 7/2/21! Y’all were great!

My elderly dog had been declining and last evening it became clear it was time to say goodbye. Since it was after hours I took her here. The staff were so kind. They provided information on all options and were emotionally supportive as I made a decision I had been anticipating for a while. I appreciate their compassionate care for both Sadie and me.

Dr. VanDyke and her team did a great job taking care of my 5 month old puppy who had parasites. Our puppy started getting serious GI symptoms in the middle of the night at 4 am and this clinic was the only one willing to take her in. They were very nice, explained everything and treated her correctly. Took her to her primary care vet 4 days later and her parasites were gone and shes feeling much better. Thank you for helping us in this time of need!

I cannot say enough about this group. They were so professional and communicated with us throughout the two nights our cat was there. They were always so polite every time I called about Fiona. We are so blessed to have had them working on Fiona. Dr. Linton was very good at keeping us informed. Totally recommend this practice.

We had to say goodbye to one of our two beloved cats in the middle of the night. It was sudden and heartbreaking but the staff at Pearland 288 Animal Emergency were compassionate, supportive and warm. You could tell they love animals through and through. I hate that I ever had to take in my baby under the circumstances I did, but am more than thankful that they were there when we needed them. Here he is a couple hours prior.

We brought in a rescue puppy Sunday afternoon. We weren’t allowed inside and were told we were required to stay there. Five hours in the heat later, the vet recommended he be euthanized because the owner was “imagining”he was able to run and play previously. The staff person who offered bottled water and a blanket for a pillow is the sole person who had empathy.

Although my little boy didnt make it, I appreciate the care and concern you all gave him during our visit. The check-ins were helpful with lowering the anxiety surrounding the circumstances. We will miss our little guy dearly. Thank you all for everything! Our Vet Tech was so sweet and if ever we need emergency care for another one of our babies, we will definitely return.

Took my pug in because he had stones in his bladder, while not all stones were retrieved, Dr. directed me in the right direction to save my baby! This clinic proved that their top priority is the health of the pets, not money or anything else. Cant find words to explain how thankful I am with this clinic, Bruno is doing great now.

Had an injured cat dumped at my house and because Im not willing to be financially responsible they couldnt help nor would they give me any numbers for rescues. I guess theyre ok with this poor cat suffering.

Compassionate and extremely knowledgeable veterinarians and staff. As the owner of Silverlake Animal Hospital, I rest easy knowing that if my patients need care when I am not open they are in excellent hands.

I would not send my worst enemy to treat here. They run every test possible to rack up the costs, never sent me a receipt or copies of the xrays they took (even after two requests and having received full payment) they are rude and could not care less about the care of animals here. This place is sadistic.

As a common courtesy, the first desk should let everyone know you will be in for a several hours wait, and your animal will be placed inside of a cage for that period of time. For pets, who have anxiety issues, this is not a good thing. It did not surprise me that I was told my animal was not happy with being seen. I spent between $110 and $140 dollars between the visit and medicine and my dog was given two diagnosis. When I followed-up with our vet, he refuted one of the diagnosis the emergency clinic gave as well as the cause of the second diagnosis. Money wasted and lesson learned that unless my dog is in a life threatening emergency find another emergency clinic, if not try to squeeze your dog in for an appointment with the vet. Money wasted and worried for nothing.

Vets have years of experience and priced right. Went to 2 vets prior to this place and they didnt know what they were doing. Save some money and feel secure about your baby getting the right diagnosis. Friendly caring staff.

My sons brought my dog in late lastnight because she was struggling to breathe, when they got there the employee was passive aggressive, rude, and rough with my dog. They were yanking her real hard while my dog struggles to breathe. In the end they said (after 3 hours of waiting) that they couldnt help her and sent her home.Worthless trip and employees are are mean.

We brought our chihuahua to Pearland 288 Animal ER last weekend with breathing problems. He went into cardiac failure and under Dr. Van Dyke’s expert care they tried all the options and brought him back. They kept me constantly informed, explained things thoroughly and were kind & caring. They also allowed me to spend time with him to give him an additional boost in his recovery and after 3 days we were able to bring him home. We don’t know how much time we have with him, but are forever grateful to Dr. Van Dyke and the wonderful staff (especially Paula) for the additional days we can spend with Quincy!

Unprofessional personal of the clinic. Very stressful and unpleasant experience.It took for us more than 3 hours to find that the facility is not capable of doing a Lyme disease test, which our pet required.Explaining right away that the dog is experiencing symptoms of Lyme, and she was diagnosed with it less than 3 months ago, did not help. No one cared to find out that this test is not preformed at this clinic. No one cared to tell us which place should we go to the test instead.The dog was stressed out, waited for nearly two hours for nothing.

Last month, our sweet pup, Jack, suddenly got ill and we rushed him here since it was the weekend. Unfortunately, we had to put him to sleep. Dr. VanDyke was so loving and gentle with him. In fact, she cried right along with us when she was administering the medicine, which in a way brought us some comfort because we could feel her compassion and we are sure our sweet Jack felt the love and peace as he drifted off to sleep. We had him cremated, and we just received his ashes. We were honestly expecting a sealed plastic bag and nothing more, but we were so impressed with the care and thought that went into the presentation. We even received an unexpected gift in memory of our Jack. While I would never wish this on anyone, I highly recommend this clinic if you have a pet emergency. Thank you so much, Dr. VanDyke and Staff! 💙

I just want to thank the compassionate staff and especially the physician at AECP for helping me say goodbye to my 16 year old Murphy tonight. You made a very difficult time easier. It’s so hard to say goodbye especially at the holidays. Your kindness will not be forgotten.

We brought our cat here late one night when he was having breathing issues. They were responsive and did their best to keep him healthy overnight and we brought him back home in the morning. Unfortunately, our cat was very sick and we had to bring him back here 48 hours later. Even though over the phone they said there was a long wait, we just took him in as we were running out of options. When I arrived, they assessed him as in critical condition and took him in immediately; turned out our cat had kidney failure and was euthanized. During both visits, the staff was supportive and compassionate to us and our cat.

My recent experience with Pearland 288 animal emergency clinic. I have used their services in the past with no issues. However, my recent visit 3-13-2021, I brought in my 1 week old puppies because they were in distress i.e trouble breathing, aspirating. They were at the hospital for 8 hours and nothing was done for them for the first 4.5 hours then the doctor called, to find out why my puppies were there for in first place, this tells me my puppies were suffering for 4.5 hours they then said they were monitoring their vitals, no additional intervention were done at this time, and then the doctor called and said she recommended to do X-Rays before discussing treatment, then 2.5 hours later I didn’t have any information and I called them again, to find out the prognosis for my puppies. On top of that the medical staff were very rude to me, no empathy by the staff for my hard situation. All I want to know is how my puppies are doing, but the communication is not there! After 8 hours of me constantly calling for updates they then told me that they gave them IV with sub cutaneous fluids, and Ampicillin injections.

My dog saved my left about 8 years ago. I am very very proud of the staff at this animal hospital. One week ago today, i rushed my 10 year old labradoodle here in the middle of the night. Long story short he had GDV and this staff here saved his life with a successful surgery. If I could give 100 stars I would, they saved my dogs life.

Our experience with Dr. Linton and all of the amazing staff (sorry I cant remember all of your names) was nothing short of amazing. The accommodation, compassion, and respect shown by everyone there towards my family as we said goodbye to our darling 15-year old dog Casey brought a little light into a very dark day for us. Also, as a veterinarian from another city whos done my fair share of after-hours emergency work, it did not escape me how quickly staff attended to the patients as they presented, how thorough their questions were, how clean the facility was, and how reasonable their prices were (at least, for the services my family and I needed). As a small animal ER doctor, this is a place I would consider working at. As a pet owner, this is a place I would not hesitate to bring my pets to, and I cant thank them enough for everything they did for us.

Very unhappy with these folks. Never even got in the door after very confrontational talk with “Stephanie” who could not comprehend the simplest direction in what was needed for my pet. This place is there only to profit on the misery of pet owners. Do yourself a favor and find another 24 hr vet as this place does NOT meet even the lowest expectations.

This place is fantastic. They saved my little pup Zena from Pyometra Death. Shes all healthy now and back to her energetic like her usual self. Thank you 💕💗

Ive been here twice, first time my pup didnt make it. Second time my chihuahua needed stitches, the price was decent and she was fixed up in no time, on a holiday January 1st! Only vet nearby I found open. I was happy with the service before so of course we decided to go back. I was suprised when I recieved a sweet card with a flower to plant in memory of my Babygirl. Such a sweet gesture. I would definitely recommend.

Rude. Emergency hospital implies an emergency that someone felt could not wait for some animal they love enough to pay the $118 through the door fee just for the exam.

Imagine spending 3+ hours in the car waiting to get some medication for my dogs UTI and being told you cant leave to go home or do stuff and come back. Yeah... Stay away from this place if you are able to.

Thank for all your care and kindness you showed us last Thursday night with our Little Lupe who past from Kidney failure/ Renal failure, 26 days afterBlood test revealed why she was not feeling well.Bless you and yoursCarola and Darrell Wingert

The person I just spoke to was rude

They gave my dog good care

Its a rip off!!! I brought my 11year old dig the love of my Life !!!! I brought him in after noticing him feeling sick and very distance. I was not very pleased with my visit and the service the doctor provided. It started off great, the receptionist was great, they even took my little one back immediately. And It went down hill from there. We waited 1 hour for the doctor to come tell us the price it was going to be right away. Never told us he received fluid under the skin and Never told us how high his blood work was. Or that he needed to be seen by his doctor. The doctor proscribe antibiotics and go home The female doctor appeared to be bothered by the fact that I had asked questions ...I was so insulted.....And then to make matters worse, they had no idea what had caused the problem, simply prescribed me antibiotics, had no idea and offered no additional explanation.... she hadnt even examined him. This place is a rip off, I paid $ for Nothing !!! Vet with a bad attitude! ..Do not spend your money or your time at a place that doesnt care!!!!!!

The people here took care of our Boxer when she passed away. I wasn’t sure how to handle the situation, but they were very helpful and compassionate during a difficult situation. This happened in the middle of the night and they were great. We appreciate the service and sympathy.

We had to bring our best friends Doberman in for euthanasia. The staff and vet tech ASHLEY were wonderful ❤️ This wasnt my personal fur-baby but I was still family to her. It broke my heart to have to do this and the clinic was so understanding.

Late last night I realized that my dog who was diagnosed with cancer, was struggling to breathe and that we were going to have to euthanize him sooner than expected. I called the emergency clinic and spoke to a person who seemed very compassionate and confirmed they were 24 hours and I also wanted to get the cost to have him euthanized, cremated and have his remains and a plaque returned to me. Because I didnt want to show up to have him euthanized and they say I have to pay a different amount, that would be the last thing I wanted to deal with,is going over a bill while saying goodbye to my faithful and loving family member. I was given a price and I repeated twice what I wanted done and confirm the price. My little guy lasted the night so when I got up I called again told the person that spoke to (employee name) last night and I wanted to make sure the price she quoted me for what I wanted was correct. The person confirmed it was. When I got there and they took my little guy in the back to prepare him for his last few minutes on this Earth, I was told the price was almost $180 more than what was told to me. Shame on you (employees) for acting like you cared and for lying to me. I gave this emergency clinic a 3 star because they took my dog immediately, have him drugs to be comfortable and the vet on duty was compassionate. Wish their employees that answer the phone would have had common sense and told me the truth, I would have still brought him vs. putting me through so much by trying to figure out why I was being charged more, when I was trying to deal with letting my little guy cross over the rainbow bridge.

Worst place ever. Slow service and rude and disrespectful. Had my dog in there for hours. When they said they were going to take her in for testing. Then call 3 hours later to ask if we want testing. Then whats the reason you took my dog in. Just to stare at it. Unbelievable

Bring a book your gonna be here awhile......slower than any er. They want you to stay in parking lot entire time.........sooo slow.....

I LOVE THIS PLACE and am so pleased that it is close by. It is very nice and clean. The pricing, I feel, was completely fair. They provide a very nice folder with all printed information. I had an emergency this week and I can say that we were treated with the most excellence of care. They were understanding of my concerns and were very empathetic. The receptionist continuously referred to me as Daddy and it was somehow cute and comforting to me. My pets come before anyone else and they could not have done more for us. I wish I could name all by proper names, but my heartfelt gratitude goes out to all who cared for us. Special thanks to Dr. Janssen, DVM. Also, very special thanks to Erica who answered my questions and reassured me the following day. We (yes, I include myself since I was almost a patient myself...lol...) are doing great and are completely filled with gratitude. HIGHLY recommended!

Its a rip off!!! I brought my 1 1/2 year old Maltipoo (Nugget) in after noticing him being off-balanced and seemingly drowsy. I was not very pleased with my visit. It started off great, the receptionist was great, they even took my little one back immediately. It went down hill from there. I waited over 3 hrs. in the waiting room, with no update at all. People came and went. I waited. After asking for updates several times, i finally was called into the room, where the female doctor appeared to be bothered by the fact that I had asked for an update. She even had the nerves to ask me if I had somewhere to be....I was so insulted.....And then to make matters worse, they had no idea what had caused the problem, simply prescribed me antibiotics, had no idea and offered no additional explanation....It even appeared as she read through the x-rays that she hadnt even examined him. This place is a rip off, I paid $450 for antibiotics and a Vet with a bad attitude! I love my dog very much, and would do it again, but not here, EVER! I have been to other Emergency clinics in the past and had a much better experience.....Do not spend your money or your time at a place that doesnt care!!!!!!

Have been twice in the last 2 days. First trip was fine - the wait was reasonable and the vet, care staff and front desk were very kind. Second night I waited over an hour - I was just bringing my cat for overnight monitoring after surgery. After 45 min, I asked about the timeframe and got a nasty attitude from the receptionist. The vet and care staff were nice but the one person ruined my experience. Just be nice for heavens sakes. Total wait was a little over an hour which seemed excessive given there was only one other person there and I was just dropping off my cat for overnight monitoring.

First and foremost, I would like to thank the staff there for being so kind and compassionate. I called around 6 this morning because my family dog, Sammy, who passed this morning. They greeted us as soon as we came in the door without having said anything. They just knew we were coming and took great care of us. Thank you for understanding and thank you for being there for us. I highly recommend Pearland 288 Animal Emergency clinic to anyone who needs to have their service.

Because our veterinarian (vet) was on vacation, we desperately needed to locate an emergency clinic/hospital that could remove a spleen mass from our American Bulldog. We took her to the specialist clinic recommended by our vet but we were not convinced that they should do the procedure. Even though, we wanted to wait until our vet returned, there was this nagging caution, because if this spleen burst, we could loss our beloved pet. So, we searched for another clinic; and, after reviewing Google reviews and calling a number of clinics, we found this amazing facility. The most impressive and deciding action that we had located the best for our dog was after explaining to the receptionist, my needs, she said she needed to talk to the vet. She (who I thought was the receptionist) returned and provided the most detail explanation of the conditions that our pet faced, which included the pros and cons of this horrific mass; cancerous versus benign tumor; whether or not it had attached to other organs; etc. As I thanked the receptionist by name, it was then, that I was made aware that I was talking to the doctor who would do the procedure. I was so impressed by the fact that the vet would personally take the time to talk to me that my heart knew that our dog needed this surgery, now. So, I am honored to rank them as absolutely amazing. They treated our pet as if she were a member of their pet family; the doctor was absolutely brilliant and ensued we knew and understood the recommended approach; and, more importantly, they kept us informed throughout the procedure. For example, we knew when she went to surgery; and, afterwards, we received a call from a staff member to tell us how she responded during surgery. And, as promised, the doctor personally called us, even though it was at 12:27 AM to provide us with an update of her findings. This is an amazing facility and it did not matter that this location was about an hour away from our home. We wanted the best for our pet and Pearland 288 Animal Emergency exceeded every expectation!

Awful service. Do not keep pickup times and make you wait an hour and half even with a pickup appointment. I’m letting my vet know.

DO NOT GO THERE! I went there once. I understand emergency clinic gonna be much more expensive then regular vet. But after spent several hundred of dollars, they refused to release the prescription to Petco, so I can’t get the cat food which they recommend on the medical note they gave me. They told me that I need to take this medical note to my regular vet to get the food released, but if so, I still need to spend extra money for visiting charge. Don’t waste your time and money.

My cat was very ill. They took him immediately. Did everything they could to keep him comfortable. The vet kept in contact with me letting me know his status. The facility is very clean. I definitely recommend this place.

Absolutely amazing!

They were very thorough and attentive to Gracie. Although working with a skeleton crew, the staff was up beat and made sure Gracie were comfortable and spoiled!😁Im very grateful for them.

I cant speak highly enough of the staff at Pearland 288 Animal Emergency Clinic. We brought my older cat in for an emergency illness and they immediately took my cat and started on treatment to make him comfortable while they ran tests. They kept us updated the whole time they were waiting for results and the veterinarian was very professional and caring as she explained the results to us. She helped comfort us when we had to make the tough decision to put my cat to sleep. Dr. Linton and her team really made me feel like my cat was part of their family, too, and they took great care of my cat. They gave us all the time we needed to say goodbye and also helped us set up cremation services. I am so grateful for all of their hard work and their assistance during this difficult time. It was comforting to know that we werent alone.

We visited this animal clinic on Sunday morning and encountered a passionate and caring staff, which immediately helped us without any waiting time. Athena, the vet tech allowed us to stay with our dog in one of the visitor rooms while they treated her, as we could not go back with them into the main treatment area. The entire way she took care of our dog was touching, from wrapping her into blankets to the petting. We also want to thank Dr. Janssen for the professional, personal and sweet way she treated us and our dog, which helped tremendously during this difficult visit. And after a couple of days, we received a nice postcard signed by everybody in the office, which was another nice touch. We would highly recommend this clinic.

This review is very overdue. I had to put my sweet Yeller down almost a year ago. On July 1st about 2 am. The receptionist was so welcoming and gracious, the technician was alert, and caring. And the doctor was absolutely phenomenal and compassionate! I couldn’t afford the treatment plan they Laid our for my dog and he was in bad heart failure. He couldn’t breathe without oxygen. So the vet suggested euthanasia. She even performed a complimentary X-ray to show the blockage in heart. She was very kind, compassionate, graceful, and knowledgeable. She kindly gave me options and told me what would happen if I chose certain options. I was taken to the back with my pet to witness the euthanasia and everything. After that they even gave us a room and allowed us alone time with him. Then we paid for the cremation with return of ashes and went on our way. Sad, yes. But we were happy in a way about how our experience went. From the beginning to end I can honestly say these guys are great! Our experience was phenomenal and unforgettable. If we ever have another emergency we know where to go. THANK YOU!

We took our Cavalier King Charles Spaniel into Pearland 288 Animal Emergency Clinic after a seizure induced by heart enlargement issues.Dr. Van Dyke and her staff were incredibly professional, knowledgeable and compassionate with our precious dog. I highly recommend this clinic to anyone with a pet emergency.Ive been to other pet emergency clinics in the past, and Pearland 288 reaches new levels of competence, compassion and veterinary knowledge.

I brought a clients 96lb dog who collapsed 3x that night, vomited, pood and peed himself. The poor dog was unresponsive and we rushed him to this hospital due to the raving reviews.Weve also been here before and everything went well. We were in and out, and paid a fair price.But this second time with the dog that has collapsed, everyone was nice and empathetic except the lady that first received us to check whats been happening on our dog. She was condescending and lacked empathy. She was plain rude.On top of it all, the owner have received his fur buddy back and went to their regular vet hospital - found out this clinic misdiagnosed the dogs condition. Which was well explained by this clinics vet later on, thats very nice of her.We were able to get a full refund and was thankful. The vet herself was very courteous but the rest of the phone staff are not.Giving it a 3 stars due the overall experience of worry and show of inconsistency/unprofessional manners.I hope this helps any of you in a state of emergency at the moment. Do your research ahead of time and avoid any unnecessary worries.

We returned home from dinner and found our dog in obvious pain. We googled for an emergency vet and picked the first one, so glad we did. Our sweet dog was 14 years old and we ultimately decided to let her go in peace.I was so impressed by and grateful for the veterinarian and tech. Not only were they very forthcoming with information about the treatments,costs and risk of procedures but they also were very compassionate. Im sure it would be easy to distance yourself or become cold and callous to protect yourself but these ladies have not. They were both choked up and teary eyed with us and allowed us as much time as we needed.They even provide a memorial box with a nameplate. I highly recommend this place, hopefully a better outcome for you, but it is a comfort to deal with people who care so much.

My baby was scared since this was the first time there and they were very accommodating to her needs.

I just want to take a moment to brag on the staff and doctors at Pearland 288. This week, my 8 month old puppy ate a good portion of a pack of gum that contained the sugar free ingredient Xylitol. (In case you didn’t know, this very common ingredient in household items and foods is poisonous to dogs.) As soon as we realized what happened we rushed him to the vet, but it was already in his system. Our vet immediately began tests to determine the effect of the xylitol on his system and began care on our little guy. He was on medications to protect his liver and an IV drip for hypoglycemia from Tuesday morning until they were able to wean him off so that we could bring him home on Friday. During the evening we transferred him to Pearland 288 for care and i was extremely happy with their service and level of care. The technicians cuddled and pet my pup while they nurses him back to health. Without their superior care for our pup, he surely would not have survived this ordeal. Needless to say this was a learning experience for our family about hidden dangers for puppies in our house, but I’m so thankful for the vet staffs’ patience with me throughout the ordeal. What an amazing team!! 🤩👍🙌👏

Fantastic clinic. The staff are very helpful and willing to go that extra mile to make sure your pet is well looked after. Dr van Dyke was terrific. She performed surgery on my dogs leg after he got it stuck under the garden fence. Although he lost a couple of toes and a lot of skin, he is recovering well. Dr van Dyke takes the time out of her schedule to fully explain to you what is going on and she clearly knows what shes doing. An excellent experience overall and I would definitely go back - although I hope I never have to.

They don’t let you go back with your pet because they say they don’t have enough room. Who gives there pet up that is a part of the family and you can’t go back with them. I left and went to VCA where I should have went from the start. Stay away from this place. Like I’m going to give my pet up and can’t see what is going on. Think about it other emergency vets take you back and wait. Get a bigger place. Save yourself a trip and go somewhere else.

These folks are AWESOME.Unfortunately my pet was near the end of his life span when I got there. All of the staff from Karen at the reception desk, Dr. Van Dyke and the 2 or 3 other staffers that I interacted with were very warm, caring, sympathetic to the situation that I was in. I was kept up to date on the actions of the team and my cat as he was stabilized and lab tests were conducted. Dr. Van Dyke gave me the details of the various test results, what they meant, what options / choices I had to work with, and were supportive and tenderly responsive through my tears and choked voice. I was enabled to work though the life event we were progressing toward and make the decision that I was the most comfortable with. I chose to return home with my pet to enable the rest of the family to say so long prior to passing.My local veterinarian received the patient notes via email as well as the set of notes I was given prior to leaving the clinic.I felt very blessed to have had this team care for my cat and me. Thank you very much Dr Van Dyke and staff.This is clinic is a valuable asset to the community and the staff is TOP NOTCH. I would willing visit this clinic again for any veterinary emergency.

Our pupper recently got out and went missing for a day. Thankfully he was found but it was evident that he got clipped by an oncoming vehicle. Our dog wasn’t in too serious condition but we did noticed a big rash near his groin. Took him in around 10:30PM. The receptionist was very sweet and did warn me that the wait might be 2 hours due to the previous patients coming in. I agreed since I wanted to make sure our pup was fine. A nurse/assistant (maybe doctor?? Regardless) did come out after ten minute of filling out paperwork to have a quick check with my pup. She took him in the back to see if there was any major injuries that needed immediate treatment. She came back and said it doesn’t look like an emergency but definitely would be best to do a follow up with my local vet. She was super sweet and kind to my pupper. You can really tell that she loves animals. Overall, everyone there took care of me and my pup and I would come back if anything was to happen in the future.

I brought my dog in after she accidentally ingested sugar-free gum with xylitol which is very toxic to dogs. The whole staff was amazing. The front desk staff greeted me promptly, my dog was immediately brought to the back of the ER and had several staff members attending to her. The vets were both great, Bella had to stay for 48 hrs in the hospital and I received shift status reports twice a day on her progress. My baby was very well taken care of and monitored very closely. I would highly recommend this ER to anyone who has a pet emergency!! Thank you for being here and being open when our vet is not! :)

VERY VERY SPECIAL THANKS to Dr. Linton and her staff for the extraordinary care that my Baby received from her today in regards to her euthanasia. They wanted both of us to be as comfortable as possible...and my gratitude to them will be lifelong...as they could not have done more. THANK YOU. From Rick Juarez and Countess.

Last night I came to the gut wrenching realization it was time for Riley to be put down. I found myself on Google (I felt horrible, my Riley deserves more than this) trying to find a clinic open 24 hours to take him to. When I arrived, the receptionist was immediately caring. The technician was also very caring and, came out with a warm blanket for my Riley. When it was time, I met the veterinarian (sorry I do not remember her name, I was a mess) she was so kind and gentle. I appreciate her kind words and compassion. I am glad I came across this kind and, caring staff and, would recommend them.

We were thoroughly impressed by the bedside manner of both the Techs and the Vet, Dr. Linton. Our dog was experiencing respiratory issues related to illness and the team here immediately jumped into action to help stabilize him. After he was stabilized the Vet was extremely patient with us as we said final goodbyes. She explained everything that she would be doing in a very sincere and compassionate way, talked us through the purpose of each step in the process, and we could tell she was truly sorry for what our dog (and us) had been through that day.

I’m so thankful for this hospital. I rescued a puppy at 8weeks old and had her for only 3 days when we noticed she wasn’t acting like a regular puppy. We took her to the vet and they referred us to Pearland 288, Thank you got Kathy being so patient and understand with us new parents. She let us know that Lily(our puppy) needed to be hospitalized 24 hours and had and also Receive blood transfusion. We picked her up the next day and saw she had become a completely different puppy. Thank you for saving her.

Took my cat that had been lost for over a month. He was real skinny, flea ridden and had patches of hair gone. Vet Van Dyke was great, explained everything that was going on. Even brought him in the next day so she could check progress. Staff was also very friendly.

Today I called the clinic because my neighbors cat was severely injured by their own dog. They left the cat on their front lawn and didnt stop me when I said I would find a vet clinic and have her put to sleep to put her out of her misery. I called this clinic, which I have never been to before and was told that if the animal had to be put down they would do it and only ask for money for the disposal fee. The staff was professional and compassionate. The service was very prompt and the veterinarian was very straight with me about what could be done for the feline. The cat was put to sleep and they allowed me to take her body so I could have the neighbors bury it. I wanted the neighbors to share the responsibility of their negligence and did not want to burden the clinic with the disposal of their cat at my financial expense. I am glad for this clinic and its humane policies. While I waited, I noticed how clean the hospital is, how prompt the staff is, and how nice everyone is.I am grateful to them and recommend them.

Overpriced & long wait time. We brought in our fur baby Lucy, I became worried when I got home from work & noticed she was just laying there not moving & really weak. I felt I could not wait until the next morning to take her to our regular vet, & decided to bring here here. We waited about 2 hours until one of the staff members came out & told us they would need to draw labs to see what is wrong & then provide a diagnosis & treatment plan from there. When she provided the pricing of the lab order I was shocked it was so high. I told her no that’s ok we’ll just wait to take her to her vet in the morning. She said ok let me let the Dr. know & she came back & stated the Dr. recommends the solution injection for her dehydration & still the prices were to overpriced. We then waited for her discharge paperwork waited another hour. We took her to her regular vet in the morning & the diagnosis, labs, & medicine came out less from what just the lab order & exam here consisted of. I do not recommend this place.

Best group of bets. Wonderful front office. Gracious techs. Caring vet. Bet explained all the options and issues. This place is top notch.

My senior parents took their dog to this emergency clinic. Although, she was unable to be saved, the doctor and staff spent a day and a half doing everything they could to help. They were extremely caring and compassionate. They also kept my parents updated on her condition . In addition, they showed compassion with the bill when they certainly could have charged much more creating an additional hardship on people that were already grieving. I would highly recommend their services.

They saved my fur-baby!! All of staff, reception, the techs and doctrs are very professional and sweet as candy. They really care about every single client and patients!! I couldnt ask for better treatment and care for my fur family!

Its stressful having to take your baby to an emergency room but the staff here was informative, kind and professional! My dog was well taken care of from start to finish! Im thankful we werent just treated like a number. The vet tech and doctor listened to our situation and came up with a solution that fit our needs. They truly went above and beyond for my little baby. I highly recommend them and trust their work!

Had to take my boy in over Xmas and they took wonderful care of him. Everyone was super kind and informative when I called for updates.

Ive come here twice with my pomeranians. Once as a transfer from my vet for overnight observation after chocolate ingestion and again for a possible dropped pill ingestion. Both times the staff were courteous, friendly, professional, and did a great job with my babies. I will not hesitate to return here. They very clearly go over the charges with you after doing an assessment and work with you to find a good plan for your pet. They are not trying to gouge you. I would like to implore them to buy some new softer chairs ;)

Brought 3 rescue kittens in for overnight stay. While they did provide a discount on treatment from $958 to $700, they were dismissive and rude over the phone about a week later by refusing to answer my question regarding a medication the kittens were prescribed. I don’t appreciate being cut off and talked over, discount or not.

This place is amazing! They are so professional and you can tell that helping animals is their number one priority. I hope we dont have to see them again for an emergency, but Im so relieved to know they are there for us.

Everyone here is wonderful. Admittedly I can be a little neurotic about my dogs but they never made me feel like I was over reacting. I appreciate everyone there. Thena Marie is resting comfortably at home after surgery. Thank you to everyone involved.

If you’re so lucky to have Ashley help you, then you’ll know why the five stars. Incredible service!!

My dog had a leg injury on Christmas Day and we took him to Pearland 288 Animal Emergency Clinic in the afternoon. The vet was superb and thorough and he received excellent care. Thank you to the great staff who took care of our pup on Christmas!

I send clients to this EC all of the time and have never had any complaints. They always take excellent care of our patients and at reasonable prices. They have a tough job - please thank them for me the next time you see them!

Couldnt be happier with the care my lab received at the clinic after our lab was bitten by a water moccasin. The doctor was excellent at explaining the situation and all of our options. Our dog is on the mend thanks to their wonderful care!

Veterinarian that goes to school to help animals yet turns away a sick dying dog because the owner asked to make payments. They couldn’t afford the whole cost up front because in between checks. Hospital is extremely money hungry. Who goes to school to help and yet turns away a sick puppy?? The owner was told that it’s privately owned and the veterinarian wouldn’t see them

I was very hesitant to take my dog anywhere other than my usual vet, but she hurt herself on a Sunday so the normal vet wasnt an option. We drove over an hour to get here because it had the best reviews of all of the emergency vets. I was uneasy when they took my dog back without me, but after speaking to the vet I am 100% sold on this place. All of my animals will be coming here if the usual vet is unavailable. She discussed the options, I explained that we were not exactly rich and if she didnt feel that waiting a day on x-rays would advesrly impact the dog that I would really like to wait and she said that was absolutely acceptable, she never tried to pressure us into spending more money than necessary and I really appreciate that. I was fully prepared to max out my credit card to take care of my dog, and I am very grateful that it didnt come to that. I understand why it has such high reviews now, absolutely worth the road trip to get here!!

We took our Yorkie, Darla, there after being severely attacked by the neighbors German Shepard. Dr. Linton was excellent and after major surgery, lots of fluids, and several days in and out Darla is back to her old self. Very compassionate and generous in my opinion! Darla has always been shakey when going to groomer or vet, but when going back for follow ups and re-bandaging, she walked in like she owned the place so we even finished with them instead of our normal vet!

Staff and doctors were very helpful, very caring, and very understanding, and I felt safe leaving my dog for overnight care after an intensive surgery. Would highly recommend, also took my cat after she had a spontaneous fainting spell and they were able to care for her until I could get her to my primary vet in the morning.

Extraordinary vets full of knowledge and compassion for your fur babies. If you are ever in need of an after hours emergency clinic, this is the place to take them.

We didn’t even make it to the actual hospital because the lady answering the phone (Mandy?) sounded attitudinal and short tempered as soon as she got on the phone. we wanted preliminary information about our pet before driving 30 minutes to this hospital that has over 4 stars.- not a great first impression at all. Damn sure not going to pay for disrespectful customer service.

My boxer was there over the weekend and they took great care of her. They called and kept me updated on everything that was happening. The staff was very friendly and Dr. Lipton was amazing.

Ashley was incredibly kind and helpful when we were in with our hurt puppy.

My 3 month old puppy started throwing up and wouldnt stop on a Saturday evening. He kept throwing up bile so we took him into this place. It took them 3 HOURS to take a parvo test and a stool sample. They did their job but they need to be more efficient. The place was not busy, they had a few dogs on the back on their kennels and just my puppy and another dog came on with an emergency (and the other dog owners waited 3hours and a half to get out of there with their dog still coughing bad and having to take their dog some place else). Drive a little bit more but dont go to this place unless you want to spend the night to maybe have your dog be treated.

My 3 year old German Shepherds hip popped out of its socket so I took her here and couldnt be happier. They got her hip back into place without surgery and she(my dog) seemed really comfortable being there and was well taken care of. I received a full briefing of what took place along with a CD with copies of the X-rays. Now 3 days later my dog seems to be back to herself. This place is legit. Ill definitely be using them again if needed. I highly recommend this place! Thanks!!!!!

Terrible front desk attitude. looked at me and rolled her eyes when i was obviously waiting outside for someone to come get my papers. she should be fired with that stank attitude

Was able to call and get my puppy in right away. They took her back the moment I walked in & expressed pain meds to comfort her & attesting for possible front leg break. Very impressive! Vet explained puppy was somewhat weight bearing some of her weight on hurt leg and should be pain free rest of the night. Veterinarian was very nice & helpful. Staff was pleasant & welcoming.Sadly our puppy started whimpering when we got into the car and was definitely hurting when we returned home about 20 mins later. Too groggy to stand, so I tried to help her go potty. Will wait to see what happens before giving 5 stars.

They were great! Helped my dog and gave me the things she needed and some advice on how to take care of her. Great employees.

Misdiagnosed my dog and worst of all charged me all these medications he didnt need! We waited for hours and hours on end with no updates.Please stay away from this emergency vetNot only that, their customer service is just horrible. Got attitude on the phone AND attitude when we met them in person. We have a dog that is potentially having a cardiac abnormality and all you asked us is Whats wrong with your dog? (really condescending tone), then we try to present a photo (she says in a condescending way) she just said uhh a photo wont tell me anything.JUST VERY BAD SERVICE.All about money and no passion. They need to quit their jobs if they hate it that much that their attitude is passing on to the patients and its owners.

Dr. Linton cared for my beautiful Maci after she suffered a saddle thrombus.Dr. Linton was caring, thorough and took the time to explain to us what was happening. She was great.

I took my dying dog to them. Before they proceeded to do anything they made sure they were going to get paid - even to do CPR. Who hesitates to do CPR on a dying, living thing because of money? When my family agreed we couldn’t afford what they were charging us and would have go wait to take her to her vet on Monday, they returned her saying she had pooed blood on herself.They left the blood and didn’t change the pee pad before handing her back to us.

Over priced!!!

I brought my dog because he wasnt eating. They found a tumor in his spleen. This was devastating news. They suggested I removed his spleen. I decided to wait. After a visit to his vet I was told the mass could be a bruise. I am so glad I didnt choose the surgery. He has eaten and behaved normally since that day.

Based on a single experience (03/23/19) I can, and do, recommend you go here if you need emergency help for your furry loved one.There are however some small caveats/issues preventing this from being 5 stars. Im a little conflicted between whether the 5th star should be awarded but I will explain below and hopefully you can interpret for yourselves. Overall the experience was positive, though it was a bit of a rollercoaster.Background:Rescue puppy from BARC, 5mo, very little history available, presents with diarrhea over 48+ hrs period, dehydration, lethargy, loss of appetite. Has already been to regular vet prior day and earlier this day to receive exam, antibiotics, fluids, anti-nausea, parvo test etc. Unfortunately he starts crashing again around 10:00 PM. We would not arrive at the ER until 12 AM midnight.The good:-Prior to deciding to come in, we called, phone was promptly answered. The staff were courteous and put the nurse on to talk to us.-Receptionist was pleasant and easy to talk to-Upfront about pre treatment exam cost-Upon arrival we were treated well by the receptionist and a nurse came right out to get our background and take notes-They were upfront about experiencing a very high volume of cases this evening and that significant delay could be expected-Vet walked us through recommended treatment plan, answered all questions, and was generally patient despite being rushed to get back to other patients.-Tech that discharged us was knowledgeable and able to answer questions regarding the administration of medicine and other guidelines. She was also pleasant, open with information, and in good humor.-Pricing was reasonable. And they even discounted some services. When we went to pay it rang up low and I asked to confirm, she did and explained some fees were waived. This would have been cause to adjust to five stars but she could not explain why the fees had been waived. If it had been in direct response to the issues (even only one or two) listed below, acknowledging the problem and intending to make amends I would feel they mean to prevent this from repeating and understood the service was not what it should/could have been.The bad:- Finding the place felt a little tricky, more prominent, better lit signage could have been helpful.- They immediately took our baby from us and into the back. Initially we appreciated the sense of urgency but there was no further information while we waited and we could not see our dog or what they were doing, complete lack of transparency. A glass wall would really help a lot here.- We waited over an hour and a half before being moved to a consultation room. During this time there were relatively few people in the lobby, though people came out of the consultation rooms, paid for, and then left a few times. The receptionist did not appear overly busy but did not provide regular updates or any information. When I finally became impatient and asked what was going on she said she would check. She did and returned to tell us we would move to a room shortly. I had to ask what that means and if the dog had been examined yet, she explained he had, and that we would be informed of recommended treatment plan shortly.- Moving to the consult room we then further waited at least fifteen minutes without word or our dog.- The tech giving the initial consult and briefing us on the treatment plan was virtually worthless. He did not seem knowledgeable, he was combative when I asked questions, and basically presented us with an itemized invoice asking us to agree to the treatment plan. No prognosis, no options, no update on the dogs status, no details on what had been examined, etc. I had to insist to talk to the vet. He was a younger male, dark hair, shortish, average build, Latino in appearance. ASK FOR SOME ONE ELSE IMMEDIATELY. This is the primary reason I dinged them this guy needs to improve his act or be let go.- We then waited again... Still no dog or status update.... Until being seen by vet as described above.Overall positive experience but room to improve