Our favorite local animal shelter. The employees have a passion for the animals collected or relinquished to their care. We enjoy volunteering often to take care of the dogs and cats housed as well as assist the staff. A worthwhile organization to donate pet food, towels, cleaning supplies, treats and toys to. Adopt dont shop.Looking forward to see the new city shelter being built adjacent to the police station.

We recently adopted 2 kittens from there and the people were extremely helpful and knowledgeable through it all! We are so excited to have our new additions!

I want to start by saying that I appreciate this facility for the job they do and that’s helping the animals off the street. When I initially called and spoke to a woman on the phone she was very sweet and informative. However when arriving I somehow found myself feeling like I was being interrogated. MmThe lady asked me why I didn’t go to a closer store to my house in Houston and why I went to Pearland location even though it’s closest to me. The dog I brought in I found in the HEB parking lot. I understand there are certain things people need to be aware of but it’s ridiculous how I went from feeling great about what I was doing to feeling like I was in trouble for doing it or feeling that I didn’t do the right thing or come to the right place. Right before leaving she tells me that I could be fined if they find out she was owned by me, which is fine, but it was almost as if she thought I was lying, but this is the same woman that questioned why I went the grocery store that I chose to go to. It just wasn’t a pleasant experience. All aside though I’m glad they helped me get that sweet girl off the streets! She didn’t deserve to be left the way she was found. Wishing her and all the fur children at the shelter a furever home.

I volunteer here and the staff is always so kind and helpful. The animals are all so kind and deserving of a loving forever family. Even if you sometimes have to clean up kitten messes, it is definitely worth the gratificatiin that comes with volunteering here.

Just called them for a welfare check on some dogs down the street. They sounded chained up. Crying and whining. Thought they were hurt or being abused. Poor things. They were going to check on them. Better safe than sorry. Thank you Animal Control. If you see something, or hear something. Say something...

Seems they were trying to push off cats. I could tell the cat was irritated. I changed my mind

Unfortunately, I wasnt able to submit an application because their form (that I downloaded over and over) wouldnt take any input). Not tech savvy... But I truly do believe in adoption. (Cant find anyone to help me with the glitch.)

Great experience. The volunteer I met with was very kind, knowledgeable and helpful. Made the adoption process easy and I am completely happy with my new little addition to the family.😻

Love this place and the people who work here. Very kind, courteous and helpful. They love each animal and want the best home for them! ❤️

Even though they were closed; as I was reading info posted on the front door, one of the employees took it upon herself to meet me at a side door. She very politely explained Covid era pet licensing procedures as well as my chip question.Totally indicative (and just ONE) of the reasons that I live in Pearland! 😃❤

Awesome job helping us get a bird out of the house. The rep was patient and considerate.

Tried to call in about an cat i found. I understand they need to get information about the animal, but the receptionist was condensending and questioned everything i said.

I dont go anywhere else. Lai is the best at nails!

Dropped off juvenile opossum they have wildlife pick up there.

Awesome staff, and was able to locate our fur baby

Very sad place. Not very well kept.

Great food great service

Cant say too much, they werent taking any new patients at the time. But with things the way they are, its to be expected. But they did give some very much needed info.

They do the best they can with the challenges that face them. I would give them a five star which they probably deserve but the animal pounds just break my heart. Very nice staff, animals appear to be cared for. They do deserve a 5 star, so Im going to upgrade this review!!!! We love our Django pup, thank you!

Great service.Friendly staff.

Staff is super friendly. Loved my experience.

I know theres a pandemic but customers should be able to view the animals inside the building up for adoption. As long as there are no more then like 3 to 5 customers inside the building at a time with masks and social distancing. And because of this reason I went elsewhere and got me a beautiful puppy.

Awesome with getting the pups and the mother and making sure they were out of danger

Very helpful!

Very Friendly and will also help you with all your questions no matter how many times you 📞 them.

They truly care! Best animal shelter ever!

Know that you cant take an animal that is from a different county to there animal shelter..

Giving only 3 stars now due to covid did not seem to helpful on phone told me how to web site and look there for dogs to adopt just really rushed and kinda inprofessional my opinion though

They were amazing!!Taylor does a fabulous job, and super sweet!!!!Very clean place, animals look as happy as they can be because of there circumstance, but look well cared for.Thank you very much!!!!Merry Christmas and Happy New Year to a group of amazing ppl!!!!

Well managed place to have animals adopted. Volunteers are always looking to feed pets and they have a variety animals to rescue.

Everyone was friendly and you could tell they take good care of the animals. I didnt feel the anxiety from the dogs that I have felt at other shelters. We adopted a beautiful stray a few weeks ago and are so happy with her and our experience there.

Very nice staff, they absolutely have each animals best interest at heart. For this reason you may have to jump through more hoops to adopt from them, but I firmly believe we should support the local animal shelter and their more protective adoption policies. Ask about the option to foster if you are unsure about how your new furry friend will fare in your home long term; they will be happy to explain the process.

Friendly staff. Great selection of critters looking for forever homes. Easy process. I got an Anatolian Shepherd / Kangal Mastiff here who is my new best friend for $100. You cant beat that with a stick.

Not allowed to foster the pet for a couple of days b4 deciding whether to keep it or not. Other places offer that to see if the pet and ur family will get along with one another.

Very nice and helpful staff!! ☺️☺️

It was a big deal for my child to help the animals in the shelter. So went around and asked many to donate supplies so that she can bring to the shelter. One person gave her some pillows and towels and we got it to the shelter. The lady at the front desk asked us to just leave it at the side of the wall and THATS IT! OMG! Sounded like they didnt care or even need it!!She just had a great experience the previous week helping in a far away shelter. Bit when she got it to her own citys shelter, they burst her bubble!!😔😮At least be thankful!

They were sincerely helpful to find my lost puppy!!!! She came back eventually, but were directing me every step of the way.

My pupper went missing the other day. Unfortunately before he disappeared, he did bite one of my friends. Due to the minor bite, the hospital did have to report the incident to the local animal control. I received a call early the next day, pup still missing. The lady on the phone, Regina, was super helpful and calm. She wanted to confirm the incident and get some information on my missing pup. During the whole conversation, she was very sweet and reassuring that they will do their best to find my pup. On top of that they were very professional about the quarantine rules and offered all forms of contact in case I had any questions or concern. Thankfully in less than 24 hours, we received a lead on where the pup was hiding. Animal Control and I picked up the lost pup and now he is resting back at home. I’ve always assume that lost pets get ignored, but to see Regina driving around looking for my pup proved me wrong. Thanks for everything.

Adopted my beautiful dog Fenrir (Pluto at the shelter) about 9 months ago from here. There were something like 5 applications ahead of us, but I showed up every single day I could to spend time with him. He almost got adopted out multiple times by applicants ahead of myself, but against all odds I was the one lucky enough to take him home. The volunteers adore the animals, and the staff do the best they can. The applications are lengthy because they are trying to avoid adopting animals out that might return or end up in bad situations. Its their job to be picky about who takes animals home.Overall, if you have the means to adopt, please do so. I met my best friend at pearland animal shelter.

This is a Kill shelter and animal control justs goes around bothering residents about their cats running around at large, but dont help animals or do any community outreach to get animals chipped

I went for a $10 microchipping event they had going on, only to discover my cat already had one. They were very informative and helpful. Beyond my visit this shelter is extremely nice and clean and warm and cozy compared to other animal control/shelter facilities. Wonderful staff that really care for all types of animals.

Thoughtful and caring employees!

This place is magical🧚‍♀️🦄 The staff truly cares for the animals🐩🐱 that are there and do their best to find homes🏡 that are the perfect fit for the animal 🐶🐈and the family👨‍👩‍👧‍👧 looking to adopt. I stopped in for a few minutes every other day for about 3 weeks looking👀🔎 for the right fur 🐇baby. I was looking for someone small with a huge personality. Every kennel was full, some had 2🐶🐩 occupants. I finally went one morning and found 2 tiny chiweenie🌭🌮🐶 pups who did the most the keep my attention👀 They are cute and funny and smart and have found a forever home with me❤💝🔐🌈 Thank you guys!

Very friendly and helpful staff.

Adopted my dog here almost 4 years ago. Hes not my first dog but he is my first adoption/rescue. One of the best decisions Ive made. If you are looking for a pet, please consider adoption. Youll save a life and it will benefit yours.

FYI Animal viewing is only from 10am-4pm. And is not available at this time due to Covid

They answered a bunch of my questions with friendliness and were clear in all info I needed.

I have called on my neighbors aggressive dogs running at large no less than five times. Each time animal control showed up at least an hour later and could do nothing about it because they did not witness the dogs at large. I have tried to file an affidavit but received no assistance from Pearland animal control. I gave them an accurate description of the location of the dogs but the trailer where the dogs live is unmarked and since I cannot provide them a number for the trailer they do nothing about it.

The staff and animals were super sweet! My 2 yr old and I met so many amazing animals!

We adopted a small dog and we found out the original owner who desperately want it back. We are trying to do the right thing and reunite a pet with their lost friend. We were told we have to spend more money to get the pet fixed no matter what or face a class c misdemeanor. So now we are faced with all this drama between the original owners and the shelter! How upsetting!

Animal shelter responded almost immediately. Very pleased with their actions.

Wonderful staff clean location with excellent service beautiful pets that need loving homes

The cat were well cared for and the staff was so nice.

Nice helpful staff. Always a very smooth process to get my dogs licence renewed.

Employees are friendly and helpful.Animals seem well cared for.

Very friendly staff.

If you want to adopt a pet PLEASE do it thru a shelter versus a pet store. Adopting 2 cats instead of 1 was the best decision I made. They keep each other active and more independent. I adopted 1 about 16 years ago and he was well taking care off. HOWEVER, I regret that he had no playmate.

We put our application in on 2/18 ...pending our animals records... they adopted out the cat my family fell in love with who had been there since 10/25 and we couldnt stand that he could possibly be put down.... the next day 2/19 despite being told he was pulled and put on pending status for us...to someone else. At least hes safe now with another family which is what we wanted, but thats pretty crappy to do to someone. We spent a lot of money to prepare our home for his arrival ...

Good and bad (not the service but policy). The staff was awesome, very helpful. What bugs me is why they wont take animals if you are not from that side of town. I had to spend so much time going to the Barc shelter in Houstin when I could have been done in minutes at Pearland. I live literally 5 minutes away from this place and i had to drive 45 mins away because they wont help anyone outside of Pearland.

Awesome people. Help me find my boxer within hours. Yall rock!!

Very clean, no doggy odors. Friendly staff. I adopted my first kitten there 17 years ago. That tells you something positive

I adopted a cat here years ago. Had no issues. I also adopted a mini dachshund here some years ago. First let me start by saying that the shelter is pretty clean and I had no customer service issues. However, the health check on my dog that the shelter did, said she didnt have heart worms. She DID in fact have them. We had them treated, and she is now a happy 14 year old senior dog.... The thing that always has bothered me about her adoption.... What if she had been adopted by someone that didnt have the financial means to treat heart worms? What if she had been adopted by someone who hadnt taken her in immediately for a check up? Her life could have been very different.

They discrimate and have adopted questions which i feel its part of Satans resume on the application process. And the staff arees to it, so instead of standing for Gods ways they chose mans ways. Somebody needs ti clean house. We was refuse a dog by the questions on the application which we had to fill out in order to adopt a dog, and if thos question werent filled out, no dice. Adopting a dog from them was aweful and my children have painted an image of that place which i had to explain. They dont want to go back because what they witness and when through was hard and disappointing. Walter.

I visited yesterday and was so pleasantly surprised by how clean and orderly the shelter was, it even smelled clean! The staff was friendly and courteous. Im waiting on the application process to complete before I take home my new little buddy!

Not willing to offer aid in picking up a dog.

Professional and friendly. Response was quick to my concern; therefore, another dog saved from wandering by a busy Pearland parkway.

Everyone at this location that Ive dealt with has been really nice and helpful. We adopted a kitten that was at the petco location. After we filled out the paperwork we received the call we could pick him up. Had to drop off the vet papers and everything was good.

Good pet adoption place with very friendly workers. Customer service is great!

I’m in Highschool and I found 3 kittens at my local barn. They were very young and I was only 15 at the time. I wanted them to not die out here. I called in pearland animal shelter to have them come get them and help them back to Health so they could be adopted. As I would have taken them home myself but my sisters deathly allergic. Anyways, they were all nice and people would let them and give them food. You could pick some up and play with them. When I called in the lady on the phone only told me “ we don’t pick up stray cat” I said well they’re kittens and she asked for my location. I gave her it and she told me it wasn’t in pearland. The barn is right next to turner Highschool so I said ur kidding me right? Yes it is. She got a very sassy tone with me and said If I wanted them to come in I’d have to capture them myself and find the mom and bring them in with a fee. So they now stay at that barn and we feed them. She also gave me other places to go but since I was in PEARLAND. They wouldn’t come out.

My husband and I visited this place last weekend and found it to be very organized, clean and with friendly staff. Lisa was the officer who helped us and she was more than willing to answer any and all questions I had. She was very knowledgeable and seemed happy to be there. The kennels were mostly clean, the place had a normal smell and all the dogs appeared to be cared for. There were buckets of play toys for the dogs and bins of extra blankets. When adopting, the process to get to know the animal was easy and not overwhelming with rules which can be stressful when trying to make such a big decision. We decided to adopt a dog and would recommend anyone else to adopt at this facility as well.

Heres a dog at west Dallas in Fresno tx next to travel Fresno and now she came and have babys under my trila I will like to know what can I do? cause we cant have dogs here

Make sure that before you visit this shelter that you can confirm that the dog you intend to adopt is still there because if you don’t, you could end up wasting a lot of time coming over there and end up empty handed.

Weve been trying to get help catching a stray dog for nearly 4 months, and Pearland Animal Services has been 0 help. Today we finally convinced them to come out and help, and waited about 2 hours with the dog in sight for them to arrive. We see the animal control truck come down the street, make a wrong turn, and never come back. We call again and just get fed excuses for why the driver did not stop to help, or even turn on to the correct street where we were waiting.

THEY ARE ADORABLE. And the animals seem well behaved.

This is the worst place! There customer service is horrible. When I went to go ask for help I was talking to the lady then the phone rang so she said I have to take the phone call. I said okay I waited so that she could finish. I was polite and waited then the questions I asked she was like did you have anymore questions and she never even answered the questions I asked in the first place before she answered the phone. We left and we decided we would like to adopt the kitten we seen.We called and she said all three kittens in that cage had just been adopted by a lady who came in but yet she said we would have to put an application in for the kitten?!!! If I could give 0 stars I would. The low reviews didnt lie.

It’s Clear The Shelter weekend. We showed up 5 minutes before 5. Not thinking we were gonna get to adopt but at least take a quick look. There’s a sign saying no more intake. No one is here. You’re an embarrassment.If you really wanted to clear the shelter, you wouldn’t leave early.

Super nice and caring staff

Very professional staff. Surprisingly clean and didnt smell like an animal shelter. They found owners of the dog we brought in, in less than 10 mins!!

Havent visited yet but I give 5 stars for all shelters that help and look out for the best interest of helpless fur babies 👍👍

I went there and their dogs where the best the people where respectful and the dogs where excited but still loyal surprisingly the puppies where the quiet ones but they got excited when i came over i enjoy my visit and will be sure to visit again and tell my friends and fam about this fun trip

The animal shelter only euthanizes animals who are sick or hurt and cant be healed. If a very young animal, that has not been weaned, is unable to eat regular food it will be humanely euthanized to keep it from starving to death. They do not have the staff or the means to hand feed these animals. Dogs are kept in chain link dog runs, and cats are kept in small metal wall kennels. I wish they had more room to walk around. The city of Pearland needs to provide more funding. The city is growing, but the shelter is not.

I called Pearland Animal Control (PAC) to report that a feral cat had 4 kittens on our patio. Only 3 of the kittens survived. The lady (I wont name her) at PAC said that it was my responsibility to retrieve a cage from PAC and trap the mother cat. She said that PAC would not pick up the kittens until we secured the mother, because it was unfair to the kittens. She said that the kittens would die without their mother. I explained that we could not pick up the trap during the PAC operating hours, and asked if it could be delivered and/or set out by PAC. She said that PAC would not do that either. I explained that I was concerned about caring for the kittens in the interim, because the dead kitten and/or the 3 surviving kittens may have rabies or some other infectious disease that could be transmitted to our child or other children in the neighborhood as well as our pet. She had no response to my concern but continued to express her concern about the fairness to the kittens. I then demanded that PAC pick up the kittens, or that I would take it up with the Texas Infectious Disease Unit at the state level which oversees PAC. She relented saying, I will tell the animal control officer that you want the kittens dead, and that you want them picked up! I was appalled that this lady had used such demeaning language in an effort to guilt me into doing her job. Concern for the welfare of animals is expected of everyone. However, it is deplorable, when PAC places the welfare of animals above our own children. I hope that the supervisory personnel at PAC will examine their policies (or at least this ladys behavior) with consideration to the threat these policies pose to the residents of Pearland.

3 pleasant calls to the shelter; each time the employees asked me to call back in a few days to see if a kennel space had opened up for a kitten I need to surrender. 4th call was answered by ‘Officer Weller’. She was extremely condescending, and stated that there was no need to call on any future date, because they don’t kill their own animals to make room for owner surrendered pets. It caught me totally off guard; I honestly had no clue what she was talking about, as my 3 previously taken calls each requested a callback. She should take her personal views, biases, and baggage to another place of employment. Preferably one where she doesn’t have to deal with the public.

I just do.. They tried to help out with finding my dog

They post pics of their critters

Good staff although they can use volunteers if you are interested. Animals seem to be well taken care of.

Great staff. Great pets!!! Please adopt, save a life. Spay and neuter! I love my new family member!

Very helpful and knowledgeable about ferrets too!

I got my relatives’ dog microchipped here on Saturday when they were having the procedure done for only $10. The line was insanely long from the beginning of the event, and although it moved fairly slowly at first, it began to move pretty quickly about an hour in. The procedure was done quickly and the staff was very kind and patient with showing me how the chip worked and talking me through the paperwork.

Great staff. They really care for the animals. Facility is too small for all of Pearland though.

I love this animal shelter. They have beautiful dogs and its a lot more humane than some places that over-crowd.

They were no help at all. It took a lil animal shelter to help me.

They were trying to care for days old 4 baby birds. Happily gave them to me to care for.

This place is friendly, helpful and caring. They will go out of thier way to help. I do recommend them to anyone looking for a pet.

I am not sure if the organization really wants to help animals as much as as they try to reflect on their Facebook page. This was my first time to the pet adoption experience and it will probably be my last. I first found the puppy I wanted online. I contacted Pearland Animal Control and inquired about the animal. I went to the event where they said it would be attending to attract potential adopters.I completed the application and indicated that it had been over year since I had a dog and did not have much vet information. The next day, I went to visit the puppy and noticed so much tension between those needing help at the shelter and those working behind the counter. I blamed it on anxious customers and poor customer service. I even actually witnessed people leaving with dogs they found and wanting to turn in, saying it was easier just to let the dog loose than deal with what they were going through just to turn in a found animal. Nevertheless, I spent time with the puppy that day and left with a small thought in my head that this was not going to work out based on this experience. The next day, the animal control officer called me needing vet information for verification. I explained that my information was incomplete because it had been a while but I would see what I could locate I found where my vet had retired, but I still kept in contact with the vet assistant so I called and left a message saying this. Hours later, I received a phone call from someone in the Pearland Animal Control office saying my application was declined. I asked why, she said we couldnt verify the vet information, we dont play those games here. I did not expect neither the comment nor the accusatory tone. I said Excuse me?, she said Yeah, we called and your sister answered or whoever you got to answer, we dont play those games here and immediately hung up. I then call the assistant and inquired as to what happened when they called for verification? She said that the animal control asked her who she was and then hung up. They asked no other questions nor did they state who they were or why they were calling. They just rudely hung up. How can an organization that first of all, does not have a no kill policy, expect to help their animals find homes if this how they treat their potential adopters? If this organization treats its customers it wouldnt surprise me if they kill more than they adopt. I witnessed the mistreatment and then experienced it.

Such a joke! Went in the first time to adopt and was given the run around. The guy there didnt seem to know what he was doing nor did he want to help me. The second time was yesterday and I got the same caliber of service from the employee that was in the office. Not impressed at all!

Talk about rude and not caring about a human that walks in. I found a cat and because I kept it more than 72 hours (which I didnt know about) I had to pay a $50 surrender fee, as if I owned the cat. I had taken it to the vet when I found it to make sure it didnt have anything wrong with it. I was also attempting to find the owner or find it another home. They didnt give a flip about what the vet said, just acted put out that they would have to actually do some work. They didnt even actually talk to me, just barked things at me. Do NOT adopt an animal from this shelter!

Great Volunteers! I just visited.. Besides I got mud on my pants by dogs but its OK. Besides might be adopting.

Great staff love their professionalism. Very caring.

Very nice people, and loving to all animals brought there. Go adopt! 😁