First and foremost, it must be said that we had a fantastic experience dealing with McNamara across all the steps in getting our new fireplace installed. My wife and I made an impromptu visit to the McNamara showroom in search of a fireplace for our new construction home. Debbie took the time to show us multiple options, thoroughly explain the process for selection and installation, and was very personable and a pleasure to deal with. The same could be said for each member of the McNamara staff that we had any interaction with.As someone in the construction industry, it can’t be overlooked that McNamara’s installers were a great representation of the company. They were on time for the scheduled install, the quality of work was spot on, and they left the work area clean and neat once the job was complete.In all of the steps associated with building a new construction ground-up home, dealing with McNamara has been one of the easiest and most seamless parts of the process. We would strongly recommend using them for any fireplace installation – a wonderfully run business by a core of great people. Thank you!
McNamara is a good professional company.My Central AC stopped working and when I called McNamara, they sent a guy out to diagnosis my problem.Due to the age of my system I asked for a quote to repair my existing system and the cost to replace the whole system. With in a couple of hours i received the quote for both requests.I decided to change the entire HVAC system. I was put on the schedule and he arrived on the day he promised. Bob and his crew were wonderful. They did a clean and neat job. The job came at a fair price also. I did do some research on this which is how I know about the pricing.Bobs final bill came with a detailed list of manufacturer warranty/McNamara Warranty/ and everything that was installed.It was just so nice and painless. A few days out, I am happy to be cooling off again!!!!
I want to give recognition & thanks to McNamara HVAC Fireplace & Stove. I recently had multiple installs at my home including updating of old AC unit, whole house air purification system and dehumidifier system for my basement. The owner Bob & his wife Debbie were wonderful from start to finish. They took time to explain different options available, set up the install in a timely manner & made themselves available for any questions or concerns. The installs went smoothly. Technicians were great showing attention to Covid protocols & clean up. I cannot thank them all enough!!! I highly recommend them and will continue to use them for annual maintenance.
I have been using McNamara for general upkeep & maintenance after initial install 20+ years ago. Consistently reliable & knowledgeable of products & repairs. Recently needed part. They were able to diagnose problem & repair quickly. The owner & his technicians are the best in the area. Thank you to you all!
Recently, I had the pleasure of having a remote start and blower installed on my gas fireplace. Roy came in explained the situation and instructed me about how to operate the newer parts that were added . He went above and beyond to make me happy with the final product . His professionalism from start to completion and clean up of the project was very much appreciated. I would highly recommend McNamara for all of your fireplace needs .
These guys are amazing!!! I called on a Saturday morning and they came right out. Bob was fantastic, he diagnosed and repaired our A/C system that day. He was courteous and efficient. I would highly recommend McNamara, they have great customer service!!
Could not be happier with my fireplace! Everyone was so helpful and professional from start to finish. I can’t say enough! There was attention to every detail. Linda was amazing and advised us every step of the way. They carefully measure before you select. They made a special trip to answer questions our contractor had. John and Rodney worked so hard. John explained every detail of operation and said I could always call if I needed anything. The fireplace is just stunning as my friend said! Rodney was so nice and careful setting up the fireplace for us. I would highly recommend McNamara to everyone. Not one negative thing to say! So grateful I was lucky enough to have them do this fireplace for us.T.
Thank you McNamara for replacing our central air. You were so nice, quick and efficient especially with the time frame when other companies told me we would have to wait until mid-August. The level of service professionalism, friendliness is unbeatable. I have already recommended you. Thank you again R& R Ricca
It is hard to find a good HVAC company that you can count on. McNamara has a wonderful staff that is very courteous and informative. Very impressive.
Bob and his team came out to service our 20-year old unit and needless to say it was done. We called them back once we decided on a new unit and it was installed within 4 days. We are very happy with our quiet new Trane unit and are keeping cool. I highly recommend McNamara HVAC. Thank you!
Professional, honest, reliable, and considerate-Excellent service from start to finish. We needed our central air replaced after it stopped working during the last heatwave. Bob McNamara and his team arrived when he said they would and they efficiently and cleanly completed the job. I would highly recommend!
We have used McNamara for a full HVAC install, new furnace and now dryer vent cleaning. Always worth the time and money to have this company do work for us. Roy (BEST of the best!) is the friendliest service manager youll ever meet. He explains the job, what can be done or what cant be done. No smoke and mirrors with this company. You cant go wrong with McNamara HVAC - Fireplace & Stove
Customer Service, always seems to not be there when you need it most. Not the case with McNamara. This company installed a Mitsubishi split air unit for us several years ago. It has been quite reliable until a week ago when it would not turn on. One call to McNamara and we had a tech out in a few days to diagnose and repair. They couldn’t fix the problem day one. The owner told us the fix was a two man job. They were booked solid for weeks but would make an effort to come back once an opening could be had. Less than a week later the call came. Mr. McNamara wanted to get the job in before bad weather and the predicted heat. Bob McNamara himself showed up, tech in tow and knocked it out. Consider this company a go to for your needs.
I recently had my home central air-conditioning system replaced by McNamara. They completed a great job. From when I first called the office to obtain a quote, and throughout the entire process, install, post-install check, etc., etc., everyone was very professional, eager to do the right thing, and making sure I as the customer was well taken care of and pleased. Bob and his team very knowledgeable and have a great work ethic....a winning combination. I highly recommend.
Honest, reliable, and total professionals. Installation of the new furnace and AC were timely and very smooth. It took Bob the owner and his crew approximately 4 hours to complete. They communicated any issues, and even threw in a few extra conveniences Crew was very knowledgeable courteous. Price was approximately $ 1,700.00 cheaper than another local HVAC installer. Plus the other company recommended inferior products (based on Consumer Reports ratings). I highly recommend McNamara HVAC Fireplace and Stove! You will not be disappointed. Thanks.
From start to finish they were professional, courteous, and knowledgable. I highly recommend them for all your fireplace needs. They even have chimney cleaning service which we used and made our 37 year old fireplace look brand new. I will definitely be using them again for the fireplace cleaning and any other products I may need.
I suffered a serious fire in my home and home office mid-June 2020. Prior to the fire I had a wood burning fireplace that I enjoyed for many years, It was not the cause of the fire but was destroyed. Naturally, I wanted a fireplace again and this time I decided I would get a gas operated fireplace. To that end I visited McNamaras in Pearl River, NY to see what options there were.I felt very comfortable in their showroom and was provided with all the information I needed over the course of a few visits to confidently select the right fireplace for my home. After the Clear Face model I selected arrived an initial installation was performed. Since there was construction going on inside the area of the living room where the new fireplace was placed, there was a second visit by the installation departments Roy who carefully checked all aspects of the construction and gas line related to my new fireplace and that left a final visit and the completion of the installation making sure everything was correct, safe and ready for use.Besides the attention to detail during the final installation, Roy who performed it had an easy to like personality and sense of humor that made me laugh a number of times during the process!Im glad I chose McNamaras... From the beginning discussing the options with Linda, through the final installation by Roy I felt appreciated and well taken care of!Thanks to all of you!!
McNamara sent their person to my condo who claimed that my fireplace had been altered and in its present condition couldn’t be converted to gas or even used for wood!!! Not true as I’m the original owner and all I’ve done is have it cleaned. He said the cap on mine was different from my neighbors but not all units here have fireplaces so how would he know? In short my complaint was not handled well since the man who came here was the one who responded to my complaint! He tried to upsell me too by saying it could be fixed for $7500+ and I could finance it! I’m disappointed in this company.
Total professionalism right from the start...Debbie and Linda were there to assist with any and all questions & documentation etc. necessary to get this project going from start to finish. Roy, who did the initial assessment of the project and Jon, the actual installer, we’re both very informative and obviously knowledgeable concerning the install... I utilized one of their recommendations for a contractor (Dayson’s Home Improvements) to take care of the framing and stone application. I highly recommend both McNamara and Dayson’s, as both were Professional, knowledgeable and attentive to all our needs and concerns, and ensuring our new Gas fireplace was installed to meet our expectations....FIREPLACE XTRORDINAIR 564 TRV25K Deluxe
Ive had Bob over for first my pilot light out, then most recently to replace my wall AC Mitsubishi unit. Ive super happy with everything he and his team did. He was patient, reliable, professional, pleasant, and will be the only one i call for anything to do with the services he offers. I was really hesitant to replace my unit in the living room since it was just old and I wasnt sure what the problem was, but he turned out to be right. Thank you BOB! Im nice and cold now! :)
The adjectives are endless. Professional, knowledgeable, clean, friendly, and patient are the first few that come to mind. The technician that performed my service provided me with the knowledge and information I need to make the decisions necessary to move forward with my project. Simply put, job well done.
Crew was very professional, clean and quick. McNamaras heating and cooling along with their fireplace business is as honest as they come. Fair prices as well. I would highly recommend them to my friends and family. Top notch company.Thank you to all that work there. Your well appreciated !!
I have put it off a long time to have Fire Flew repaired and Cap replaced. Finally got it done. McNamara services get right to the point and does not waste time. Looking to have it done when COVID-19 shut down everyone. When shut down lifted, McNamara came right out and put together a plan both cleaning and replacing badly needed parts and Cap. All planning and ordering done by McNamara.
I purchased a wood stove from McNamara about 7 yrs ago. It has been such a pleasure doing business with them. I have yearly visits for maintenance by a most wonderful man named Roy, He is just the best. When he leaves my home my stove looks shiny and new. Immaculate work, respect for my home, always has a smile and always professional but most of all just an all around great guy and a wealth of knowledge. Thank you Roy for your great service, see you again next year!
The short version: McNamara was GREAT in every way- knowledgeable, pleasant, and SO easy to work with.Now comes the story: We had been searching for a gas insert fireplace for several seasons, not quite sure if we should get one ( to replace our seldom-used wood burning fireplace). Would it be worth the cost? Would we find a log set that looked authentic, and would the burn pattern feel realistic? Would the heat be significant, and would we find a timer and thermostat for the unit?We had been to a few (recommended) showrooms before we got to McNamara. Confusion and disinterest. Misinformation. and so on.McNamara was the total opposite from the moment we entered, and we knew it was just a question of which unit was for us.We could not be happier, spent the first month plus of Covid isolation warming our toes and souls at the fireplace. Just ask Debbie ( at McNamara) how many times I called her to thank her and tell her how much we were in love with our fireplace!So if youre thinking about your fireplace, McNamara is the place to go!
From the moment we decided to purchase a gas fireplace, McNamara was supportive, responsive and efficient. They walked us through permits, sizing and design options. Shout out to John and Rodney who were consummate professionals and made installation go smoothly, despite the snow! Highly recommend this company.
My experience exceeded my expectations . From the first call to the receptionist who was helpful and friendly, to the highly professional work which followed . As promised I got a call back the day I called and a friendly tech to my house to assess the job the next day. The following day as promised I recieved an estimate which seemed fair for the installation of a new heating and airconditioning zone with new duct work . On the day I was promised for installation 2 weeks later, they showed up in 3 vans with 4 or 5 techs at exactly the time agreed upon and had the installation complete by noontime. It works perfectly and they threw in 2 new thermostats that I requested on the instllation day at no extra cost . The owner came to inspect the job at the end of installation and was friendly and supportive. It is rare these days to get this level of concern and expertise, I very highly recommend them and will use them again in the future
I just had a gas stove fireplace installed by McNamaras. I can not express how happy I am and was through the whole process. Linda in the showroom was so knowledgeable and efficient. She made my life so easy providing me with everything need to get the permit. She was always there for my calls and followed up with all very efficiently. The installers were so polite, so clean, and very professional. I especially liked John who suggested how I could get around a few obstacles that were found, he helped me choose alternative products that I truly love now. I hardly ever go and give people reviews, but this company really deserves this review. They were great!
McNamara is a very reliable company. They call you back quickly and always arrive at the stated time. Bob McNamara does great work, clean up after job and answer all your questions I recommend McNamara to all my friends
I highly recommend Marc. had my fireplace installed by light my fire (who I was never happy with) over 12 years ago. It stopped working this season and Marc came to service it. He was professional and respectful and explained everything to me and fixed and cleaned the fireplace and it looks brand new! highly recommend him
Excellent service ! McNamara HVAC provided consistency and seamlessly got the job done !I highly recommend them
FIRST CLASS!!! Marc was diligent, professional, patient and informative! 20+ year old 2 sided gas fireplace. Spent nearly 2 hours trying to help us solve our long-standing problem most other companies wanted nothing to do with!! Shocked to only be charged for the cost of the visit and consultation! HIGHLY RECOMMEND!!!!!
Throughout the entire process was smooth, professional and friendly. Roy, with his outgoing personality and his vast experience, was a pleasure to work with. I was not looking forward to the hassle of replacing my doors and screens on the fireplace but McNamara did the job without a hitch an the results are beautiful!
I heartily recommend McNamara for their ability to solve the problem of an unusual and difficult site for the stove. They worked with us to successfully install the stove. It wasnt a simple job and they got it done perfectly. I thank them for a job well done.
Norma, LOVES you guys!! She literally wrote two pages on how wonderful you guys were(dont worry I am mailing it to you)!!Honestly, the fireplace is beautiful especially on days like today (28 F). Your work is the talk when people come over, from the exception chimney cleaning to the install below.** Very Professional**Very Knowledgeable***LICENSED!!** Reviewed Safety and Damages clearly!!**WOULD HIGHLY RECOMMEND!!!Thanks again!!
McNamara’s is THE place to go!!! Going anywhere else would be a mistake. Dedicated, caring, and responsible. Won’t find better service than this!!!
Called the McNamara Team at 9:00am on a 90 degree day because my AC Unit wasnt producing cold air. Matt was at my house within a half hour and had me fixed up with cold air blowing by 10:00AM...Incredible level of service by the McNamara Team!!
Debbie and John were great. The installation for our new fireplace went fine and the final result was absolutely perfect. I highly recommend them.
Replaced my chimney. Tight, tough job! The McNamara Team was excellent, from scheduling to completion.It is nice to have people who know their business and work with you the way the do. Thanks for a job well done.
The owner came and gave me an estimate on replacing our cooling and heating system a couple of weeks ago. They turned around a quote and sent it to me on the same day.This morning the owner and his team of 4 others arrived just after 8 am and worked solidly for 4 hours until the systems were in place. They tested it and gave me instructions on the operation of the system. The whole process was seamless.McNamara HVAC did an extremely professional job, and I am more than satisfied with the results. They cleaned up after themselves to the point where you cant even tell they were here. I highly recommend this company. They did a great job and their price was fair.
From start to finish, McNamara was great!. They provided me with a variety of options and worked with the contractor every step of the way to insure that a high quality, affordable and professional job was done. During installation, the work was neat, thorough and completed quickly. I would highly recommend McNamara for any job/questions regarding heating and cooling options.
Today the fireplace doors were installed. Looks beautiful. Roy was a pro. His confidence took away any concerns I may have had. Transformed the room. Great job!
Linda is a joy to work with and Roy did a great installation. Customer service is excellent but great quality fireplaces. Very happy with my purchase and highly recommend!
Shout out to Bob and his crew at McNamaras Fireplace, A/C and Heating. I had my AIR SCRUBBER installed into HVAC unit to help protect my family. They were clean and friendly, treating my home as their own. Highly recommended with a knowledgeable and honest team. A++
Thank you Bob and Debbie McNamara! First of all they treat you like family. Very welcoming and kind. This year Bob and his son Matthew installed a beautiful gas fireplace for my daughter, an air conditioner condenser, and air scrubber for me, which protects my home from allergy’s, mold and many common viruses.They also repaired my Aprilaire whole house humidifier. Every phone call was responded to and all questions answered professional. We were notified of any delays and they arrived promptly every time.They are very honest and very professional business people.
We love our new fireplace. Great installation. Very courteous and prompt installer. Thank you very much A+ service
After moving to Orange County, NY we realized that a wood burning stove is a necessity. The showroom at McNamara was a great place to learn all there is to know about wood burning stove inserts. Debbie was very informative and helped us choose the right insert for our fireplace. The installation team was very professional and respected all COVID guidelines. I would highly recommend any of their services.
We were a walk in to the store, but even so, Bob spent so much time with us to explain every aspect of our project, and all the requirements.He was very professional, honest and up front. We really appreciate his expertise and guidance.My wife and I are looking forward to working with them going forward .
If I could rate them 0 stars, I would. I spent a few weeks consulting with Linda and Debbie over at McNamara and had a great experience. We had a fireplace chosen and ready to go, just needed time securing a contractor. I called today to physically make a purchase with them and they kindly declined my business because I decided to go with a different retailer for a mantle/wall setup. They told me we dont want to do business with someone who doesnt want to do the entire thing with us. We dont know how we would work with people outside of our firm. A complete BS cop-out type of answer. I asked Linda if she was willing to walk from a $6,500 sale and she said Our owner, Bob, is a perfectionist and this is how he would want it done. They must be doing extremely well to turn away business during the pandemic.What a terrible terrible sales team.
I had some concerns about the job and the COVID precautions. The owner called me and reassured me that they are very careful with their employees sanitizing hands and tools, even taking the workers temperatures every morning. I was very reassured by both his quick reply and the protocols he and his workers take when they enter homes.
We had a pleasant experience last year when we had our wood fireplace converted to a gas one. The staff in the showroom were exceptional. The installation was professional. Unfortunately, last week our furnace went on us after 28 years. Back to McNamara for a consultation. They responded immediately. Once again the installation went well. Bob and his helper were courteous and professional. I highly recommend McNamara. Happy wife, happy life was the bottom line !!!!! lol
We had our fireplace serviced today. Mark, the tech, was awesome! He was knowledgeable, personable, and did a fantastic job! The fireplace is over 15 years old and looks brand new! Thanks Mark and McNamara!
We had our furnace AND central air replaced by the McNamara team. They could not have been more professional, clean and courteous - especially during COVID their entire crew took all necessary and safe precautions. They were also very efficient and finished the entire job in a timely manner. We were very pleased and would highly recommend McNamara HVAC.
Fast and reliable!!! Called in the morning heat wasn’t working they came out in about an hour took care of the issue and I’m very satisfied. Definitely will use again and recommend.
Bob and his team were great. Bob had previously remodeled my fireplace and replaced my central AC. So when my gas boiler unexpectedly went over the weekend I gave Bob a call. He was able to get me up and running until a new gas boiler could be installed a few days later. The install was seamless. Told him what I wanted and he gave me his professional opinion. No up-selling or trying to get over. He is an honest and knowledgeable contractor who knows his trade. I will continue to use and recommend Bob to friends and family.
As someone who believes in supporting private, community owned business, I cannot recommend McNamara enough. Bob McNamara and his crew have created, sustained, cultivated, and grown a business that is THE trusted provider of air conditioning, heating, and fireplace needs. McNamara provided our amazing fire place that we love. There service and professionalism were second to none. But, it is their care for their clients that they regard as life long community members that cannot be overstated. Not to get too personal, COVID has turned my familys life upside down. On top of dealing with quite a few life issues, I had to call McNamara for an A/C issue. I knew that I would get top notched service, but the care that Bob McNamara gave me just now as someone having to move soon, is something I will never forget. He is the best kind of business owner; a true human being, upstanding community member and someone that you will forever support as your go to a/c and heating professional. And, you will be glad that you did! Thank you Bob and the entire McNamara team. You all are the best!
Once again, Bob and his crew at McNamara did not disappoint. When our A/C unit broke down in the middle of a heatwave last month, Bob made it a priority to get us a new one during a time when units were inaccessible and hard to find. We have used McNamara for years and his staff is always professional, courteous and honest. Will always be our first call for heat and A/C issues. Thank you!
McNamara’s is great! From the initial showroom experience to the sale to the install they always have the customer in mind. We felt like family and are very happy with our fireplace wood insert!
Im not one to leave reviews, but Roy from McNamara was truly superb from start to finish so I just had to share. The people in the office are very pleasant to talk to and their customer service is top-notch. Roy is extremely knowledgeable and dedicated to his field, and he is more than willing to educate you on how the fireplace system works. I have absolutely no complaints and would be more than happy to call them again for servicing in the future. Give them a shout. You will not be disappointed. 👍
Honest. Professional. Customer-focused. The McNamara team has taken care of our fireplace, heating and A/C needs for 25 years. They always treat our home like it is their own and listen to our needs before making recommendations. Their prices are fair and their service is outstanding. It is a true pleasure to work with them!
Wish we could give them 6 stars! McNamara just installed our new wood stove and chimney system. Excellent company from start to finish. The entire team was professional and knowledgeable from our first meeting at their showroom until the final install. They made the installation look easy and kept their work area/our house spotless. Would recommend them to anyone!
Best place for all fireplace, woodstove need . We just purchased a fireplace insert from them. They gave us a reasonable quote and did everything they said they were going to do on time. They were professional, courteous and experts in their field. The installation ended up being cheaper than originally quoted and they passed the savings onto us. That never happens. I highly recommend using them. They are local and a family run business. Two more great reasons to use them.
MANY THANKS to Bobby and his crew for doing a great job replacing our A/C unit! Prompt, courteous, clean and professional work! We use McNamara for our heating, too. Youll be very satisfied with the customer care for all your heating/cooling needs. Next project is converting our wood burning fireplace to gas.
Been using McNamara for over 16 years. Their work and customer service are fantastic. Just had my Central Air Unit replaced, they were at my house at 8:00 a.m as promised, they took out the old unit, installed the new unit, cleaned up as if it was their house and were done by 11:30. Highly recommend this company.
Nothing but RAVE reviews about this company, especially during a pandemic! We had researched a few companies for wood burning stoves & fireplaces and then paid a visit to McNamara; we went no further. Debbie was amazing - the team that came to the house 3x was amazing. I only wish I found them earlier to do more than just the one fireplace! Thank you all! Looking forward to doing other business transactions with this company.
We have used McNamara for the past few years on a recommendation from my parents who have had McNamara install their heating and cooling systems as well as their electric fireplace. They always rave about McNamaras work and trust his service. This past fall, we had them service our heating system. During the service they alerted us to a part that was nearing failure. Instead of trying to up sell us, Bob gave us a few options (including explaining how I could replace it myself). We decided to have the part replaced by McNamara to prevent a heating failure during the winter (and save some money on another service call). When they replaced the part and they gave me the old part it was obvious it was on borrowed time and needed to be replaced or it would have failed this winter. We recently decided to have McNamara install a central air system in our home. We were a little anxious about having work performed during the COVID-19 pandemic. Bob took the time to explain what measures and precautions they were taking to keep everyone safe during installations. We decided to have the install completed and we are so glad we did! Bob himself came and worked along side his crew. They worked hard to complete the installation in only 1 day. I cannot say enough about this family business. They are thorough, CLEAN, competent and transparent. Every person that they have working there is knowledgeable and careful. They take their time, explain everything and do a really great job. No mess and no hassle. All services were done beyond expectation. There were even a few unforeseen items that came up during installation and there was no additional charge. Anyone looking for a local solid team for their heating and cooling needs should look no further.
I am delighted to have my fireplace remote control replaced and now I can run my fireplace safely. The young Mechanic cleaned and serviced the unit and I know I will enjoy comfort for the rest of the winter season. I am particularly impress how he put down drop cloths and wore covers on his shoes to protect my carpet and furniture. I am so happy that I can call McNamara when I need help. Thank You.
Absolutely fantastic! The estimate, prep work and, finally, the installation was absolutely amazing! They came a few minutes early, I confirmed and signed all of the proper paperwork and they got to work. Good, clean, smart, efficient! Most importantly, its a group of fair and honest people!
Simply awesome, courteous, clean on time, looks great!
I had a ductless a/c unit in my living room installed. They used all precautions during this time, and were very neat and timely. They called back with the estimate right way and set the job to be done quickly because they knew I needed it done to coordinate with other work. I was very happy to work with Bob McNamara.. very professional !!
As a new customer we were amazed at Bob McNamara’s immediate “after-hours”response to our a/c problem. He is a true professional, extremely knowledgeable, friendly, honest and very sincere. He diagnosed the problem and immediately resolved it. He has earned our loyalty for all future a/c and heating servicing.
My wife and I have been using McNamara HVAC/Fireplace for years. Aside from being extremely reliable, reasonable and very knowledgeable, they are a one-stop shop for our heating and cooling. They installed our gas fireplace in our downstairs, replaced our broken water heater, upgraded our Central AC system and installed new furnaces in our house over the last 10 years. If we ever have questions or have a problem with anything they installed, they come right over. Their prices and service are the absolute best around. My wife Jeannine and myself love the fact that we deal with only one company when it comes to the heating and cooling of our house. Makes everything so much easier for us. Thank you McNamara for jobs well done!!
Very professional, friendly and do an amazing job. I have used McNamara for my heating and air conditioning for 8+ years now, always happy with their service. Just had to have my A/C unit replaced, they were in and out in just a few hours. Cant say enough good things about their service and highly recommend them.
McNamara installed our gas fireplace 3 years ago and it has been running great this whole time. They made the process very easy by explaining everything clearly and helped us select a beautiful log set for our fireplace which we use all the time. We had an issue with our boiler this weekend where the gas had to be shut off to our home and we are currently without heat. The owner was willing to make a last minute service call to get our fireplace back up and running to warm up our house. Great service and friendly staff at the showroom. I highly recommend them if you are considering installing or replacing your fireplace.
I cant say enough good things about Bob and his company. When Debbie (Bobs wife) answered the phone she told me that they were booked for about 4 weeks. A welcome bit of honesty vs. one of the big A/C companies that originally told me 1 week and then changed it to 6 weeks.Bob specd out a new system and sent his quote quickly. His price was very fair and there was no attempt to upsell. In fact, he encouraged me to purchase a new thermostat from my power company since it would be less than it costs him to buy wholesale.On the day of the install Bob showed up with a crew of 7. They made quick work of disassembling and removing the old central A/C and got the new system up and running. Bob even programmed that thermostat that I purchased elsewhere.Overall a fantastic experience.
Bob,I would like to thank you for the wonderful job that you and your employees did in replacing my two air conditioning systems. I now thatinstalling air Handlers and flexible ducts in a confined attic is a very difficult job. In addition I would also like to say that dealing with youwas a pleasure and that you delivered everything that you promised me.Best Regards,Marty BNew City, N.Y.
I wish more businesses were like McNamara, they really get it right; everyone I’ve spoken with at the store as well as Roy, our install expert, has been wonderful, professional, friendly and knowledgeable.We needed new fireplace doors and screens for our fireplace, which is slightly off level. Roy managed to quickly and perfectly install these beautiful doors in no time.It is just so rare these days to conduct business with people who clearly love their business and respect their customers. They are delightful.
Excellent! Quick estimate, arrived on-time for installation of A/C unit, covered every contingency, clearly communicated throughout the process, installation crew clean and courteous, and the price quoted was the price paid. Highly recommended!
If I could could McNamara 10 stars I would. From starting the selection process of a gas fireplace insert, to the initial fireplace cleanup and inspection to the final installation, the process was seamless. They are professional, friendly and patient. The install was perfect and our family room now has a nice cosy warm feeling with no wasted heat loss. Were calling it the Winter Covid Room. While McNama might be a bit pricier that others in Rockland or even nearby Jersey, they are worth the difference in the way they perform from being to end.Highly recommend McNamara. Thank you!
After visiting several fireplace stores, we chose McNamara and could not be happier with our choice. Our salesperson (Linda) was very helpful and patient with us as we are novices at this. It was a no pressure sale with multiple visits from us. The installer (John) did an incredible job. We love the fireplace and McNamara!
Debbie was fantastic to work with - she was always willing to show us different options, and was very patient as we took our time and changed our minds multiple times. John and Roy were also great, and worked with our contractor to make sure everything came together perfectly.
Had a problem with my central AC last summer. After speaking to a few different companies, I went with McNamara to replace an old air handler last fall (they correctly told me I could afford to wait until the season was over). Couldn’t have been happier with the people, price, and quality of work. They came back for startup this spring and worked to find and fix a new problem (mice in the condenser). They’ve gained a customer for all my HVAC and fireplace business. Thanks again!
Always extremely reliable and professional...Highly recommend!!!
Weve had a really good experience with McNamara HVAC for the purchase and installation of two Mitsubishi ductless air/heating units. The installation was clean and quick and they gave us a solid recommendation on the electrical install we needed. What really gives me faith in them is when the heat stopped working on both units mid-winter, they came out the next day, found the problem (freon leak, outside their control), and fixed it right away. The email response time is also phenomenal. Theyre a family business, they take pride in what they do, and they know what theyre doing.
For over 24 years we have relied on McNamara for both our heating and air conditioning needs. At all times we found them to be honest, trustworthy and professional. They keep us comfortable and safe. We strongly recommend them for any and all services.
When choosing a heating and air conditioning company one must feel a trust in quality, price and service. We were very fortunate to find Mac Namatame heating and cooling. They replace our heating and central air conditioning system in timely, clean and professional way. We would recommend them to friends and family. Frann and Vinny .
Unfortunately service calls are a necessary evil, but Bobby and his staff make them painless and convenient. Getting an appointment is easy. They do the job thoroughly and answer any & all questions in a manner thats easy to understand. Pricing is very reasonable.
Outstanding job. The guys were on time and finished early. Bob and his team are true professionals. The job was flawless and the house was as clean as we left it. Highly recommend.
They are the best replaced whole AC system in 3 hours inside and out no mess or clean upNeat professional very organized and very very good pricing one of the Bestcontractors I’ve ever usedMarc. Orangeburg NY
Bob, Roy and the entire McNamara team are awesome! Very responsive, they take the time to explain exactly what caused any issues, and how everything works. A great group of people! So glad we picked them 9 years ago - and cant imagine working with anyone else. Very highly recommended!
We have used McNamara for two air conditioning repairs and are very impressed. A friend recommended them after she was very pleased with their services. We plan to use them again because we want to replace our old system for an updated one.
Great experience from start to finish! Bob and his team are professional, knowledgeable, and friendly. New AC system was installed flawlessly, quickly, and on schedule.
Great local, family-owned Rockland business which has helped make our home comfortable for years. Always respectful and responsive! Great help this morning when we woke up to no heat! Bob and Debbie are just good people!!!
Excellent customer service in addition to high quality work... They were very neat and professional! To put the cherry on top...price was right!
McNamaras fireplace and stove is the real deal. I have used this establishment for many years and the have NEVER let us down. Everyone there is very knowledgeable and their installation crews are reliable, punctual and explain to you what they are doing. Shout out to Bob and Debbie. Keep up the good work!
The most professional sales and customer service I’ve experienced for a residential contract. We converted our wood burning fireplace into a gas fireplace and are very pleased with the modern comfort and efficiency! I highly recommend this family owned and operated business.
We purchased a freestanding gas fireplace. McNamara has a good selection of sample products in their showroom. Their staff is very knowledgeable about the products and the installation process. Installers were neat and completed their work as described, personable too. Its a long story but because of issues on our side the process took a long time. McNamara stuck with us patiently as we took care of our issues and we ended up with a wonderful outcome. Debby in particular is great to work with.