Denise has prepared our taxes for several years. My husband handled this until he passed away. He insisted that I accompany him so I would be familiar with the process. When this responsibility became mine, Denise provided the guidance I needed to complete the task. She has always been available when I had questions and concerns. Her expertise is so valuable, She explains anything I need help with all through the process. She sets a comfortable pace so there is no pressure to move more quickly. I appreciate her professionalism and patience.
No disrespect or slant on the company or my tax preparer, but when you are over 65 and living on a fixed income, the price is a little hard to take. I got a refund, for which I am grateful but half of it went for the price of the preparation. I was in the office for 30 minutes and paid $423. I realize the cost of keeping up-to-date on information changes and credentials, etc is complicated and expensive but it still hurts my finances terribly.
Jean Parrott of Peachtree City Office have been doing my taxes now for a number of years. Very nice Agent, very please with her work.
Robert was excellent and very helpful during the entire process.
Patricia was very knowledgeable and easy to work with. Her help was greatly appreciated.
Personal service and any question is answered in a way we understand. Jean Parrot at the Peachtree City Office is very helpful and does a great job.
Bob, our tax guy is wonderful we have been using him for years and feel very confident with his work
I have used H&R Block for the last several years and I have been treated so nice and the have answered any questions that I might have had regarding my taxes.
Outstanding customer service. True professionals that know their business. Money well spent.
Ive come every year there always very knowledgable with my taxes
I worked with Nora and she was wonderful. She took her time and tried to help me any way she could.
The professionalism and knowledge of our Tax Analyst Jean Parrott.
Patty is so great. We have been going to her for years.
I go to a professional when 1/there are new exceptionaiities in my filings, 2/i am pressed for time, 3/i have additional questions. i may change my mind, as i filed paper copies for 50+/- years, and e-filied for only a couple; i am still not completely comfortable with the electronic process.
Had a great experienced and it was simple and fast!
Great service. So kind and helpful
Patricia is fantastic at what she does. Very professional.
Jean is always a pleasure to work with.
Very efficient and great customer service
Great working with them very fast and reliable
Consistent care and concern for our needs
Jean was very professional with a great attitude.
Convenient and knowledgeable tax preparation
I always have an easy time getting my taxes done. It’s never a complicated or long process. I always feel comfortable and welcome!
Patricia Koziol is outstanding.
Good people and business.
I have used Patricia Koziol for 3 years now and I find her to be very professional and very thorough. I have recommended her several times.
Denise Zaharoff could not be a better person to prepare our tax returns. She is very knowledgeable and thorough. We have used her services for many years and could not be happier with her expertise. She tries everyway possible to help you and explains everything to you.
Worth every penny!
Denise has always made me feel so comfortable and happy to see me. She always seems to remember something of the previous years conversation in a personal way. Asks about my children and how they are doing. I enjoy getting my taxes done by her. She is a wonderful asset to H&R Block.
Good service year after year
Patricia Kozol is excellent and efficient. She makes me feel comfortable and explains everything.
Easy, professional, courteous service!
Hi I like the person that help with my taxes friendly and honest with me good at there job
Jane was very corteous and took the time to explain the details of our tax return for this year and future years
Loved the service.
Quick, easy and professional.
Ted Reed is terrific!
MRS Koziol is the best. Shes been handling my tax returns for about 9 years. She is the best. Friendly and timely and very professional . wouldnt have it any other way. H@R is the very best.
Ken turner, my tax preparer for the past 15 years
The Consultant was very knowledge able. Was very helpful. Helped me with different options and over all the filing went smoothly
Professional, friendly, accurate, timely service
I Love Mrs. Dori! Shes super nice and helpful.
The services provided by Patty Koziol are very professional and reassuring.
I will return because of the quality of service all around. However, if the pricing keeps going up, i will go back to Turbo tax
Great experience. Ken Turner is a delight to go through the tax process with. Quick, easy, professional and very kind.
We have used them for several years
Jean Parrott is wonderful and so quick. Not going to anyone else!
Dorothy is an absolute God send. She is so sweet and nice. My husband and I love to see her every year for tax time.
Great group of people in Peachtree City I would not go no where else!!
Efficient and thorough!
Jean was very professional and knowledgeable and friendly. We did have a few issues that were resolved and we were very satisfied with the service.
Patricia Koziol did a great job as usual handling my 2018 tax returns, both state and fed. Please keep her on at your Peachtree City, Ga. location. She is great. Carl Cox, Riverdale, Ga.
I always have my taxes done here
Ken is very personable and cares about his clients. He always very professional and works to explain new tax laws and how they impact our financial situation as well as maximizing our return.
Thorough and professional
My tax professional is always courteous and helpful. She makes the experience painless.
My experience has always been positive. My taxes are done with every effort to get everything back as much as possible.
Dori was AWESOME, and I really appreciate HRB’s up front pricing transparency. But I don’t appreciate the severe nickel and diming for every single form. There should be cost effective bundles or something like that rather than tacking on $50-$80 every time another form is required. I had, for example, dividends of less than $30. I had to pay $50 for the form that’s required to account for the $30 in dividends! All and all, Dori’s expertise and professionalism were awesome but I think HRB needs to implement some discounts when the # of forms gets high.
Our agent was extremely helpful. They provide a great service!
Very professional experience with Patricia
I really enjoy working with my representative. Very knowledgeable and courteous.
Bob was great
I had the same person doing my taxes for several years.
Excellent customer service and knowledgeable. Will definitely return to this location!
Ted was EXTREMELY helpful and took the time to see which way was best to file my taxes with an incorrect W-2 from Kohls-- they refused to correct.
Dory is so helpful and answers all of our questions. She is so nice!
Knowledgeable and quick staff. Jean Parrott is fantastic to work with!
Great service, on time for appointments, courtesy, very pleasant atmosphere.
Preparer is excellent
Patty is very knowledgeable and professional. I always refer my friends to her.
Great service
Patti is thorough, professional, and personable. It is a great experience every year!
Bob McKeough
Great service
The person who helped me Ted Reed wqs so helpful!
I gave you a 5 because everything about my experience there was excellent.
I liked that tax planning for 2019 is included, pricing is upfront and the preparer was confident and personable.
We had a very satisfying experience.
Patricia is very expert and clear with very good explanation
Denise at the fayetteville and Peachtreecity location is wonderful plus the whole staff we love them from the Davis Family
It is quick and painless and I feel I am getting the best help
I have been using for years. From the first time I ever had to do taxes.
Pat is very patient and very helpful and explains every single detail.
Your representative, Patty Koziel...she is a true professional and provides excellent service. We wouldnt use anyone else.
Ease of use and friendly employees
I have come to H&R Block for 5 years now because I trust that they know what they are doing since I don’t trust myself to complete my taxes on my own.
Friendly and extremely competent. This is the second year Ive used H&R Block and have been extremely satisfied.
While our tax specialist was polite and did a good job, the manager was overly rude and when my wife asked to speak to her boss, the manager gave a random phone number to a different HR Block who only vaguely knew of the manager at PTC. They do not honor their promotion, nor do they fully understand the fine print of their promotion. After speaking with several case managers and support, I received a different answer every time about the promotion that I was eligible for. If you’re looking to avoid a headache, go to the Fayetteville H&R Block. Avoid the PTC one.
I have used H&R block for the past 7 years. My normal person did not come back this year so went to a different one. The rep was not very knowledgeable and messed our taxes up. I have to ask her to recheck it because it didnt seem right. She did and it was all wrong.
Very knowledgeable and comprehensive. Attention to detail .
PATRICIA KOZIOL is a very competent tax professional and adviser.
Extreme courtesy and professionalism exhibited by my preparer, Dori Phillips.
Our H&R person (Dori) does an outstanding job
Dorothy Phillips is personable and efficient!
Getting too expensive for the simple return I file.
The amount charged this year was eighty dollars more than last year and our tax complexity hasn’t changed.
My tax preparer is amazing and very thorough!
Dori was very helpful! I will be back next year!
Very friendly staff with and very knowledgeable.