Over the years I have had tow of your employees who answered questions and did their best to keep my taxes as low as possible. With the peace of mind option, I have not had to worry about an audit. Also, the company and employees are up to date on all the new changes in the laws.
Pamela was wonderful! Great customer service, professional, and fast. Highly recommend H&R for tax services.
Karen was very helpful and explained every step to me, also got both taxes back in exactly 7 days
Process was very easy, Preparer was knowledgeable and remembered me from last year and I will certainly return next year and have Paula prepare the return.
Great service! Very friendly, quick and easy to file!
My husband and I have been using H & R Block for several years. Being a military family and moving around to different states every 2-3 years was difficult but filing our taxes each year with the same company gave us a peace of mind. This particular year was no different; however the difference that will keep us returning year after year going forward is Karen Sullivan! She is hands down the most knowledgeable, most thorough and made our experience filing this year absolutely painless. She noticed discrepancies from last years filing and corrected those issues with ease and explained the process step-by-step easing our minds that we were in good hands with her. It’s been 24 hours and I have recommended not only this Peabody, MA location but specifically her to more than a dozen people. Karen you are wonderful and my husband and I will be back to see you next year! Thank you for giving us a wonderful, top notch experience and your prices are 5 stars! 😀
Karen Sullivans knowledge of the tax system is great.
Had my first appointment scheduled for Saturday, March 19th, and the accountant never showed up! I heard them talking over the phone that she never received the schedule. Very unprofessional... Not the type of business I’d trust my taxes anymore.
Very personable and knowledgeable preparer!
Pamela was very skilled and very helpful! I was shocked about how much I owed so I feel a little badly that I did not say thank you to her properly. I appreciate her cheery demeanor and her kindness.
I enjoyed my visit to H&R with Karen. Our meeting was very professional and everything went smoothly. She also was able to assist with any questions or concerns I had concerning processing next years returns. The visit was comfortable and relaxing, no pressure at all.
I’ve always enjoyed getting my taxes done at HR block but this year was my first year filing married jointly and I have to say, Karen S. from the Peabody location made it a great experience from beginning to end. Not only was she extremely knowledgeable and professional, but also a pleasure to work with! I would highly recommend her as our taxes were pretty complicated and she was able to get them done in a timely manner.
My fiances taxes were very vanilla and it was done properly and efficiently. I didnt feel extremely confident with my taxes after I left the office. People were great, welcoming, and friendly. If your taxes are simple, Id say the value is there, if it is complicated, Id research a bit more.
I had Paula in Peabody and she was amazing!!! She made sure she explained each and everything she was clicking!! She talked us through the entire process very thoroughly
This was the second year that Karen did my taxes. She is professional and at the same time entertaining. She explains every detail and always asks if I have any questions. I trust that she did the best for me.
She was super nice and it was super quick and I had a really great experience
Karen Sullivans expertise, knowledge base, and customer service skills exceed expectations. She left me feeling confident and more informed with my taxes.
Easy to get appointment with, they call to confirm, process smooth and everything was explained by Karen Sullivan, she is the reason we came back this year
I have been using the same person the last 3 years & I really like her. She is informative & helpful and I am confident in her skills at getting me the best refund.
Well I have been going to you guys for a while and I feel safe going here and so far everyone has been helpful
I am always looking for fair market pricing when it comes to getting my taxes done .
Always pleasurable. Fast and easy. Tax preparers always pleasant.
Karen was very good to work with. Very knowlegable made visit painless!
Everyone was helpful
Karen was very thorough and definitely knew what she was doing; very knowledgeable.
Karen is excellent
I was pleased with the service we received.
Friendly and very well educated people. Karen is Awesome!!
Very pleasant and professional. ( fun )
Extremely polite, helpful, and provided great tips/suggestions on future filings.
Pam was very helpful and informative.
I really love the care and attention I got from Karen.
Accuracy
Fast and easy and very well explained!
Politeness
Karen Sullivan
Very easy and fast and very helpful
Quick service fast and easy filing
Jim is an awesome tax expert!
Jim was very helpful.
Karen.
Very easy and staff friendly
Super accommodating and informative!
Karen was so helpful!
Pam was very helpful
Excellent Service
Love my representative
Quick and efficient
I dont want to discuss it
Karen is great!
Over priced
She was great
Everything was perfect
Fast and easy
Quick and professional
Very friendly, professional, and prompt
Good customer service
Fast, accurate, friendly
She cared!