I recently replaced my kitchen, dining room and living room laminate floors with vinyl plank flooring. Keith Family Flooring did an outstanding job! The technician was friendly and knowledgeable. I have replaced floors in several homes in the past and Keith’s is by far the most professional. I have nothing but praise for this company and highly recommend them! They left my home spotless and the floors are stunning! Thank you!
We had our master bathroom remodeled. John, our tile man, did a fantastic job. We loved it so much, we asked him if he could remove the carpet in the master closet and replace it with the tile. It all blends beautifully. It is a masterpiece! Many thanks John!!
Great company, would highly recommend. They were very friendly and helpful. There prices were reasonable and the flooring looks great!
Danny and DJ did a great job! We are very happy with the results. It would have been good if both of them could have been assigned to my project full time from the beginning until completion.
Keith Family Flooring replaced the carpet and vinyl flooring in our 15 cabins in Strawberry. All work was completed on schedule and the workmanship was excellent. We have been using this company for 16 years now and have never had a complaint. We highly recommend!
We experienced some real challenges coordinating painting and flooring install in our home purchase in Payson. Contractors were all busy on other jobs but fit us in to try to accommodate our move. Then the snow fell in Payson which further delayed access. When Daniel “Danny” Bunting arrived to manage the job we got us a perfectionist that knows his work and takes great pride is doing it right. His apprentices Chandler & Mikey were hard workers and eager to please. TJ was also a strong worker.While the whole project seemed to take longer than expected, the end result is wonderful and we love our new floors.Thank you Keith Family Flooring !
Weve had Keith Family Flooring do several rooms in our house and they have been wonderful every time! They are patient, friendly, knowledgeable and took the time to ensure we had the flooring we were comfortable with and loved. The guys doing the installation were great and the jobs were completed quickly and professionally. I would highly recommend them.
Amazing experience. Great communication and flawless work!
We recently had 100 yards of carpeting installed in our home in Pine. The carpeting had a flaw. Keith Flooring worked with us competently, promptly and politely to resolve the problem. We are grateful for their expertise and willingness to satisfy the customer. We would highly recommend them to others. No wonder they have been awarded The best of Payson from satisfied customers. Thank you Deb and Darrin.
We just had our flooring done by KFF and are thrilled with how it turned out! Our experience was excellent and professional from working with Debbie on ordering our flooring in the office, to the scheduling, to the completion of the project. Stevie and Zack were a pleasure to have in our home, worked hard, and brought us alongside them in order to check over certain things or ask what our preference would be on a particular area when needed. We would highly recommend them to anyone looking to replace or update your floors!
I just had 2,000 square feet of vinyl plank put in by Keith family flooring. It looks amazing! I was blown away by their attention to detail. Sheldon and his assistant Stevie whom installed my floors are amazing. I felt very comfortable having them in the house while I was away.Sheldon did not like the stair nose that was ordered so he had some custom made. I thank him for that, the original trim looked good to me but Sheldon pointed out things that I would have not noticed. Sheldon is a perfectionist. On a personal level both Sheldon and Stevie are professional yet friendly, honest and very respectful. I would not hesitate to have them in my home.Their office personnel as well as the appraiser extremely patient, helpful and understanding. They have such a huge selection that it took me a quite a while to make a choice. They suggest that you take large sample boards home and keep them a while so you are sure of the choice.It’s never easy to have work done in the house, but Keith Flooring made it easy and did a good job cleaning up after the job was completed.I went to other flooring places to look and get quotes, but none even came close to the service and quality I found at Keith Family Flooring. I highly recoded them.
Family owned business that puts every customer as a high priority. Show room has insane amount of options to choose from for every application. Quality of work and attention to detail is second to none.
Amazing business that truly cares for its customers and it shows in their reputation. They do amazing work and in each project they have the best in mind for the client. I couldn’t recommend them more highly.
Thank you Keith Family Flooring for caring for my home as if it was yours! Shelton and Steve did a wonderful job installing the real wood in my home. They were diligent and hard workers!
Best Flooring Company in Payson!
The Keith Family Flooring was very professional from the office through the installation. Sheldon and Stevie went out of their way to not inconvenience us. Very polite and respectful.
Dissapointed in my dealings with the staff. Owner had to step in to resolve. Owner is sharp, straight foward and has a great attitude. Staff could greatly improve if they followed his lead.
Our family had been looking for an organization that we felt would meet the criteria that we require. Keith Family Flooring met the quality, time restrains, and pricing that was needed. We fully recommend Keith Family Flooring to anyone.
What a great business. We have tried 2 others in Payson and they dont compare Reliable and professional. Steve is an outstanding worker and he really knows what hes doing. Cant tell you how happy we are with results.
I hired KFB and KFF for my home remodel. Shelton made the flooring process seamless. Shelton took the time to add quality craftsmanship to my stairs. All my reservations were removed working with these 2 companies.
Great company, locally owned by a family who is invested in this community. Could not have asked for a better installer then Shelton. He is so attention to detail and a perfectionist. My floor looks perfect!
I have never been a personal client of theirs, but they took care of my parents above and beyond. I live out of state and they communicated effectively throughout the whole process. Sent pictures throughout the stages of the project. They took away all my fears.
Darrin and Shelton have done a couple of flooring projects for us and both turned out fine. We’d use them again.
Love Love Love their process from start to finish. Communication was of high importance to me and they nailed it! The installation crew was super clean!
I would recommend Keith Family Flooring to anyone with flooring needs. Their jobs are always done in a timely manner! The employees are very genuine, kind, and responsible! And we will definitely be using them again! Thank you!
This by far is the best experience i have had with my recent experience with Keith family flooring, 1100 square feet of vinyl plank with baseboards, just a standout quality job, from the estimate from Darren to the ladies in the office of scheduling to the installation from Shelton and his crew just an awesome job, would of gave you 10 stars but it wasnt available.They have earned my business !
I had expected a great experience because of the great reviews, they more than exceeded the high expections I had! My floor looks amazing! Keith Family Flooring has a wonderful staff that starts with the amazing customer service provided in the office, moves through the outstanding service provided by the installation team, and ends with a satisfaction check from the management team. Keith Family Flooring is the company that you want to work with for your flooring needs.
These people were great! They finished the job one full day ahead of schedule! We love the full floating vinyl floor that they installed, it is top quality and we are very happy with the product and the installation. I highly recommend this company for your flooring needs.
We want to thank Darrin and Shelton for their hard work and the assistance they gave us as we navigated the process of replacing flooring through out our home. We are now enjoying a beautiful vinyl plank flooring and soft beautiful carpets in the bedroom-.
Enjoyed relationship. Quality, professional, easy to work with. Bob, the installer, wanted us to be satisfied with the work. Minor problems, which are usual on large jobs such as ours, were pointed out and dealt with immediately.
I was a bit scepticle about getting my floors done, but I had amazing luck using Keith family flooring. Not only did they get my floors done in a timely manner, but they also made my floors look stellar. Im beyond impressed with this family team. I definitely recommend using them. Any of my future flooring needs will be done by them.
Best experience I have ever had with a construction contractor in my life. They did exactly what they promised and finished ahead of schedule.
Terrific company with amazing prices. They dont cut corners and i couldnt be happier with how my floors turned out. I highly recommend going with them you wont be disappointed.
This is the place to go to! The guys were all professional with great attitudes. They showed up when they said they would (which is rare in my experiences) and did a great job. Is you need flooring this is the place
Awesome people to deal with and the work was done exactly when they said it would be. Highly recommend and i will be using them again. Thank you so much
Keith Family Flooring replaced all the flooring in my home this summer.It was a nightmare.They dented my brand new refrigerator but denied it. The baseboard that went behind the refrigerator was hidden in the closet after the work was done.I picked one mosaic tile for my shower floor and they installed the one that I told them I definitely did not want.I have three house cats and I asked the guys to keep the bedroom door shut that all three cats were in. When I came home for lunch the first day on the job, only one cat was in that room. They said they didn’t open the door.I went out of town a week later and was gone for a week. The guys knew I had three house cats, I even had a sign on the door to keep the front door shut so my cats didn’t escape. While I was out of town, my cat sitter came over on two separate days and the front door was wide open.They used Earl Chitwood as a subcontractor, he was to redo my shower, put a new frame around my kitchen window, install bathroom vanities, install light fixtures in bathrooms.We asked him three different times to raise the shower head in my shower so it would be tall enough for my boyfriend to get under. He never did raise the shower. Earl tore out the old shower and put in new drywall that was about an inch off compared to the rest of the wall.It was very sloppy. When he installed the new cabinets in both of my bathrooms he did not align the doors. Considering he used to own his own cabinet company you think he would know to do that.We asked Earl to replace the bathroom lights so he took down the old lights and put the new lights up with old wallpaper and unpainted wall behind the light fixture. I even left a can of paint, a paintbrush, a stir stick and a can opener for him to paint the wall before he put the light up. He did the same thing to the light fixture in my guest bath.Earl redid the frame around my kitchen window and when a piece of molding he used was not long enough he just cut another small piece and glued it on, it looked tacky to say the least. My boyfriend talk to Earl two or three different times regarding the stuff that he did so poorly. Nothing improved.I got an invoice from Keith Family Flooring emailed to me before the job was even completed. They had not even finished the job. The toe kicks were never installed in the kitchen and both bathrooms. My shower was halfway done and a mess.The whole time they were working at my house, no one ever came by to see how things were going to oversee the job. Someone said they were so busy that they just were doing way too many jobs at one time. Earl even stated that he was doing 14 jobs at one time.I mailed them a certified letter with a check minus money due to them for an incomplete job. I left my boyfriends phone number on that letter. They called him a week later and wanted to come make things right, we did not want them back in my home again.I would never ever recommend Keith Family Flooring or Earl Chitwood to do any kind of work in a home or business. Totally disappointing, in the small town I’m surprised they are still in business.
Decided to replace flooring in our 1600 sq. Ft cabin in Pine, Az and came across Keith’s Family flooring. We Stopped in and were greeted and helped with samples/selections right away. They let us take samples of flooring to Pine and we decided on flooring within a few days. We established a time for installation and were very pleased with the overall look, feel and quality of the product we chose and hard work, craftsmanship and professionalism shown by this company. I would definitely work with them again and refer others to their business. Also, as a bonus, they had countertop selections there at their business and introduced us to contractors to demo and install new countertops in our place as well. All around great experience.
Top-notch customer service, expert craftsmanship, beautiful new flooring. Could not be more pleased with our decision to do this and the result we got from the wonderful people at Keith Family Flooring.
Great company with great family values!
Love the KFF team great people to work with very professional and respectful!
Awesome company!! The work is smooth the prices are fair but you can’t put a price on quality!! Thank you!! 10 stars if I could. 🙌
These guys will make sure the job is done professionally they do things right. Highly recommend.
I would recommend Keith family flooring to anyone. They are great for all your flooring needs!
Family owned business with great values!
Being born and raised in Payson, Ive known the Keith family my whole life. They have always supported the youth and the residents of the town they live in, and love. From coaching, donating to charities, or creating jobs, they have been making Payson a better place to live for a long time. You can count on Keith family flooring to provide you with the best flooring service available in Payson.
Really wonderful nice people who know flooring very well
These guys did a great job
Excellent customer service... Amazing work!! Thank u!!
Great group of guys and very professional.
Hands down best flooring company in rim country. Great customer service and not to mention my floors look flawless.
Great company