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Estrella Cargo Express Corp
121 McBride Ave, Paterson, NJ 07501, United States
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Estrella Cargo Express Corp

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ed
Review №1

I will never send anything with this company since what I send got lost. According with the company they driver left the truck open and the tank fell while they were driving. They found the tank empty with nothing inside. They were only responsible up to 500 worth of merchandise. I bought more 2000 dollars and stuffs to send over to my country Dominican Republic, they only refunded me 500 dollars. Worst customer services ever. They steel your merchandise and they are not responsible according to all the employees including manager. That what they told me.! No hagan envío por acá nunca si quieren tener toda su mercancía en su país esta compañía me estafo y me robó

Ev
Review №2

First time I used the company, great experience. Today however they were scheduled to pick up furniture I am shipping to my moms at noon today. They arrangement made with the company was that the movers would call My daughter this morning to coordinate pick up at around noon today, I told the main office my daughter works nearby and can come home on break so that Estrella Express can pick up.They called my daughter and she came home at the time they asked her to be home, they had given her an ETA for arrival of 15 minutes, she waited over 1 hour and they did not show, she called repeatedly and it was then she found out they were 45 minutes away and promised her instead to pick up at 6pm tonight, which meant I now had to leave work early to be here.I called the office to confirm that they would indeed come at 6pm as I was surprised by the late pick up time as when I tried setting up the appointment originally, they wouldn’t give me an appointment. The young woman who answered the phone had an attitude And responded in a way that sounded like I was bothering her by calling to confirm, she said they said 6 o’clock they will be there at 6 o’clock. I asked her to please confirm because they were not answering the cell phone. She said fine and hung up.And responded in a way that sounded like I was bothering her by calling to confirm, she said if they said 6 o’clock they will be there at 6 o’clock. I asked her to please confirm because they were not answering her cell phone. She said fine and hung up.It seems I left work early for nothing as it’s now 6:45pm and no one has shown up, answered the mobile, or called to give me an ETA.I guess it’s time to use another shipping company!

Di
Review №3

I won’t recommend this company based on how rude and disrespectful their employees are. Today one of his drivers parked in a private drive way. When I asked them to move, not only did he take his time and made me late for work. But was rude and began to curse at me. When I asked for his employers information he became more rude and told me to look for it myself.

Ja
Review №4

The best cargo express i eve meet

Ot
Review №5

Great service, they are very professional and very helpful

Co
Review №6

The best shipping company to D.R in the US

ge
Review №7

Very Good service

Re
Review №8

Excellent. My first time using the Estrella Cargo service, on the recommendation of a neighbor. I sent 3 boxes and they all arrived in good condition. The whole process was very easy, very informative customer service, they explained the process and time to me (approximately 21 days). The boxes took 23 days but after that everything was fine. I made my appointment to pick up the boxes a week before and when they picked them up they left me 3 boxes at no cost.

Fr
Review №9

Muy buena la compania todo me llaga bien

Le
Review №10

Increíble la irresponsabilidad de estas personas, al parecer el dueño de esta empresa no se da cuenta de cómo tratanna los clientes, sin haber cumplido con lo que prometen no le dan seguimiento a los que han tomado en cuenta a dicha empresa, ya hace casi un mes y lo que dicen que por el mal tiempo las mercancías no han llegado a su destinatario, como humano se puede entender pero de la manera que lo dicen no es convincenteLlegaron los envíos del día 11 sí o no?,por favor a esa señoramnque toma el teléfono hay que ponerla en.otro lugar pues no tiene paciencia y habla con actitud y ofende. He hablado con otras personas de allí y tiene un poco más de educación.

Ra
Review №11

I recommend this company because everything I send is good for me

Ro
Review №12

The delivery service and the time to arrive the shipments is not bad but the communication by telephone is bad, they do not answer the calls that are made to the offices here in NJ much less to the numbers in Dom. Rep.

CH
Review №13

I did not send anything, they are irresponsible, I have my box in DR a month ago, they call daily to take it and I never deliver it. I dont have an answer in Santo Domingo, its a bit of a pain to call them, dont pick up the phone, they tell me that the box is already out to deliver, they never take it. They are rude, I have irresponsible, this is the date that I do not know what has happened with my box. They are irresponsible. I am going to go in person to the NJ office to speak with a manager. I have left several messages for him to call me and no one calls me. The situation is frustrating. I didnt send for this company.

Id
Review №14

This company sent a box since last month for more than I communicate they do not deliver the merchandise. The box has been in Santo Domingo for more than a month, they still havent delivered it to me. I call the NJ office I arrange to call me the managert never called me. In Santo Domingo you call the office, they are rude and they do not take the phone this is the date I sent it on July 1 still the box even having it, not the delivery. He calls my house in San Pedro and says that they never deliver it. At present, not if it was that they stole it from me and they opened it, this is the date that no one has delivered, neither the Here NJ office nor much less the Santo Domingo office give me an answer. I will make a complaint form with the department to the state if it appears.

Ka
Review №15

I love this shipping service!They are quite responsible.

ma
Review №16

Very good service

Ir
Review №17

They are irresponsible. I sent 2 boxes to RD a month ago and they still havent arrived and they dont even answer the phones when I call.

An
Review №18

They have lowered the quality of the service too much, the first 2 boxes that I sent very well, now they arrive super battered, full of mud, broken things and they want to blame customs, I do not send more.

La
Review №19

Llevan las cajas por mitad mojada todas las cosas abolladas robo de mercancías lastima que noSe pueda poner las fotos de las cajas

lu
Review №20

They are very responsible and always what I command reaches its destination in perfect condition.

Ja
Review №21

I sent 2 tanks and 2 boxes to Santiago and they arrived in the middle, that is not fair, it is the first and last time I use this company 😡

br
Review №22

I sent my box with Estrella cargo express the price and time are simply spectacular

An
Review №23

Very good service and very responsible 👍👏

Lu
Review №24

Terrible service, they dont even give you the numbers of the person who is going to pick up the box and you have to have several days to see if they deign to pick up the box

Ma
Review №25

I suggest you not send anything with this company, my friend sent five boxes, they stole half of the things and what was delivered in the boxes, part was not what she had sent. They are scammers. They have a place where they keep the trucks in sandy Santiago and I pass there every day and see the boxes outside empty. They open it to steal and the boxes change them.

Wa
Review №26

I sent a tank🛢 with this company on March 31, 2021 and it arrived in three weeks, the full tank and everything as I sent it, nothing was lost and it was my first shipment with this companyVery good I recommend it 📦🛢⭐️⭐️⭐️⭐️⭐️

DY
Review №27

Difficult to communicate with them but very responsible when it comes to deliveries in the DR.

Mo
Review №28

Excellent 👌

Ca
Review №29

Waooo .. this company is great !! Excellent service ..Big company!! Great service !! Your employees here in Nj or NY are very respectful and friendly and in Santo Domingo too ... my food boxes have arrived in perfect condition and on time, I recommend it 100% ... Thank you very much for your services ... I hope not change !!!! Congratulations..

Jo
Review №30

That customer service from Santiago is definitely the worst, send that staff to take courses on human relations and how to treat a customer

Ra
Review №31

Thanks forYour good service meThey recommended I sent 30 boxes with you I have no way of thanking you for how serious you are. I was tired of trying different shipments and they always looted my merchandise. I recommend it to all my friends and family. If there was where to put a 10 star I would put it soWell they are.

No
Review №32

They are liars, they left me waiting a month to collect the boxes and they told me they were on their way and I was waiting for them all day and they never arrived. I do not recommend it to anyone.

An
Review №33

You call them to pick up the boxes and they dont know how to tell you what time they pass later. The day to pick up they didnt answer the phone and its 6:19 pm and they havent come to pick up. We have lost the day. Ive called twice and they dont answer.

Ya
Review №34

Do not send your box here because they are an irresponsible one. Nothing prefetional without education will steal myHalf of a taque that I sent and they charged me dearly and when you regulate a lady if you can say madam she tells me to do what I want to do with respect and my money and what I send was lost ..

At
Review №35

THEY CAME TO COLLECT A BOX ON MAY 5TH, TO TAKE IT TO PEDRO CORTO IN SAN JUAN DE LA MAGUANA, TODAY MAY 24TH THEY TAKEN THE BOX TO ITS DESTINATION, IN 19 DAYS, I RECOMMEND THIS SHIPPING COMPANY, BECAUSE THEY ARE SERIOUS AND RESPONSIBLE. THEY ARE PEOPLE WITH FRIENDLY TREATMENT, BOTH BY TELEPHONE AND THE STAFF THAT RECORDS, IT IS THE FIRST TIME I USE THIS COMPANY AND I AM SURPRISED. I GIVE IT 5 STARS AND I WILL RECOMMEND IT FOR THIS BLOCK AND MY FRIENDSHIPS ...

cl
Review №36

They are a good person and always with a great treatment 😘my I have never missed anything and the best thing is that they deliver on time, thanks 🙏 God bless you

Da
Review №37

No one answers the call, they do not know how to give you an answer in Santo Domingo, there is a curfew and now the whereabouts of the boxes are unknown, nobody gives me answers. What I send with my sweat nobody gives me an answer

Sh
Review №38

The worst company that can exist! They play with the effort of the people ... I sent a tank and a box with two bags of riceland rice and two gallons of oils ... I cordially call to inform them that they changed both bags of rice and because they uncovered one another they could not change it ... and if they were little they accuse me that I do not pay for the rice and for that reason they cannot change it, in my life I had had such an experience ... they are disrespectful I will never send for this company and to anyone I recommend it ... uncovered a sack not both ... it is pure pretext what they say .. obviously I do not want to change the rice that has already opened ... but what about the other? Send a box and a tank each with a sack of rice and a gallon of oil .... it was not my mistake it was yours are TWO sacks of rice if you uncovered at least change the other ...

Up
Review №39

Do not send for this company..the things you send are being stolen..the box arrives in the middle and they get the best of the shipment ... they are scammers ... remember I warned you !!

se
Review №40

I do not recommend this company The customer service employee in the office was quite rude and disrespectful and also the service was too slow I was waiting a month

Gu
Review №41

My brother came to you on the recommendation of yolanda suriel, I have already sent with you a few boxes and everything wonderful, but now I sent one on December 28 and they opened it and they stole 6 towels, try that the good reputation they have not go down the floor for two or three bad employees they have, hard enough you earn money here to be robbed that simple, thanks

La
Review №42

Use this shipment by recommendation, when the shipment arrived they called 3 times to deliver and the 3 times they left me waiting. In the end they arrived but when I uncovered the box they gave me merchandise and the shipment was made in the name of my husband Aguero F, that is not fair.

Ja
Review №43

The first time I used this company was fine ... This time I sent a box for Christmas and they stole half of the merchandise. My mother assembled that box with me here in NJ and went to Rep. Dom, when she received the box there were more than 8 curtains, clothes, etc. If they are going to steal something, they steal a piece, not all the curtains I sent for the rooms. That is an abuse !!! And who will return my money? So much sacrifice for nothing. I dont think I will use this company again !! I want answers.

mi
Review №44

This company are responsible. I recommend it I have 5 years sending with them

ci
Review №45

THE SHIPPING SERVICE IS GOOD AND THE BOYS Q COLLECT THE BOXES ALSO BUT THE SECRETARIES IN THE OFFICE DONT KNOW WHAT THEY ARE DOING EVERY TIME THAT THEY CALL THEY NEVER KNOW ANY QUESTIONS THEY DONT KNOW ANYTHING THERE IS TO CUT THE TELEPHONE APPOINTMENT ANYTHING ELSE AND ALWAYS WERE LOST AND LET YOU LONGER WAITING IF YOU WANT TO GIVE BETTER SERVICE SHOULD IMPROVE CUSTOMER SERVICE BY PHONE

Da
Review №46

Excellent service very good thanks to Danny star

Al
Review №47

I like this company for responsible I have many years in this company and I can not complain about their service, they arrive on time and they are very kind

Ju
Review №48

Thank you very much for taking the trouble to call and resolve the problem is a company that tries to be all its customers and find solutions to the problem is excellent. And sure100 × 100 ✋✋mil thanks again for your help and efficiency🙏

Ju
Review №49

They are very bad. I have sent several times with them and the first ones were good, but then they started stealing the goods from the boxes, they are crawlers especially those who distribute the boxes on Santo Domingo. They take out a lot of items, steal your meals ... and if you sent a phone or look for it. They are thieves and then blame the customs. We know that customs sometimes pass their things, but they do not have time to open each of the boxes to steal until the soups. That is what those who distribute because they are the ones that last for days and days with the boxes in their possession. Stop stealing. That is why many people never reach anything. And so much that they charge for the boxes and are the most thieves. Do not use them.

Ge
Review №50

Thanks to Estrella for your good service, I thank you that everything I send comes to me well and on time,

Ka
Review №51

It is an excellent company very responsible, the packages are delivered on time ... for me the number 1 in passaic.

Ju
Review №52

On time

Je
Review №53

Irresponsible! I sent two boxes with them (star) and apart from that my order took a long time because the truck had supposedly left and my box did not fit so they left it because they kept me like 3 weeks! In the end, they didnt even take my phone and I, with the milk and things of my baby in that box, also got me all ruined and uncovered with the excuse that they have nothing to do and that I signed his receipt, knowing that yes Signing would no longer be entitled to any claim, so I did not want to sign, so the shipping young man argued with me. Nor did my gallon of oil.

Mi
Review №54

Thanks for being so punctual. I recommend her the best shipping company in the whole area

Ju
Review №55

The best boarding in the United States I recommend

Su
Review №56

The best company thanks for making my shipment arrive on time and everything arrived well

Ma
Review №57

Send for this shipment and the service is very good. I recommend it, they are very friendly and take good care of you

Do
Review №58

Excellent service for me the best

Ro
Review №59

My whole family sends with them and they are super responsible. I recommend them.

Li
Review №60

For me it is the best. Responsible and punctuality.

Pe
Review №61

Very good they are serious face everything comes well

Ca
Review №62

This is the best company. I have more than 5 years and they have always been good for me. Command to several zones of the country.

An
Review №63

Thanks for the good service, I recommend everything goes well

Wi
Review №64

There is no way to grace this company, everything went well and they did not put a hand on me as it happens in other places. Very good job I recommend her as the best company

br
Review №65

For me the best of all.Everything comes to me as they say and in the time they offer. I want to thank you. Robinson for being so nice

Ra
Review №66

The best boarding company. Everything comes as I command. For me the best I recommend

Pr
Review №67

I really like the service I have been sending for a long time and thank God for the good service.

Nd
Review №68

A. Great. Service are. People. Responsible and .Lo ​​.more. Important ..k. All. Yeah Im. More. K. Thankful. With this. Company. Star ..son. Different .. to ..the .. other. From my. Part. Them. I give. A .. five ... star. Agradesido

He
Review №69

Thanks, everything came in handy, thanks for being so punctual

Pe
Review №70

If you want a company, it would be a good one, I recommend it. Everything arrives well and they give a good price. The best in New York

ja
Review №71

My family just received a shipment and they stole almost everything. I am very disappointed my relatives in DR were waiting for clothes, medicines and a cell phone that with much sacrifice I could send and nothing arrived.

ar
Review №72

I have no way to thank you for the service you have given me. Everything worked out well for me. Thanks to Luis Estrella for the way he treats me and gives me the service.

An
Review №73

Excelent service

am
Review №74

Good and punctual

De
Review №75

The best shipment, the hardest on the market

Fr
Review №76

The best in shipping I recommend it

Ro
Review №77

Fatal service, horrible communication. I called more than 15 times to two different numbers and nobody had the delicacy or the attentions to call me and explain why they left me waiting. Today I waited all day for someone to come to my house and they looked bad on me. After I had recommended it to 100% they were bad for me and I had no words or explanations to tell who complained to me .. att: Mabel R.

Ar
Review №78

They are the best in shipping, fast and safe and they deliver everything in order, I recommend them 100% they are honest, respectful people, and decent for them, the satisfaction of their clients comes first, they have been sending for many years and I do not have no complaints, indisputably as the name bears are THE BEST 1⛤2⛥3⛦4⛦5⛦. 🖒🖒🖒🖒🖒 ...

Di
Review №79

Excellent service send a box and everything arrived well and very fast. Thank you very much

Le
Review №80

The best company, I recommend everything comes as you send

An
Review №81

A safe, reliable and fast company.

El
Review №82

The best service is here. Every time I control it arrives well. The best of all already knows.

De
Review №83

I have been using the service for 7 years and it is getting better every time. They are very responsible

Ma
Review №84

Very good

Ma
Review №85

I have a lot of time sending to Santiago, la Vega and Santo Domingo and everything comes in handy

Ge
Review №86

A company with a responsible leader a person who values ​​his clients thank you danny for clarifying everything and for the good service,

Ch
Review №87

Very good shipment, they are very good do not get damaged

Fe
Review №88

The numbers 1 as Michael Michael says

Ad
Review №89

My wife has a lot of time with this company, they always look good.

Ju
Review №90

They have a first class service, everything works for me. Tremendous Serbian do not get damaged.

Al
Review №91

The best company Ive ever tried. Everything arrives intact.

Da
Review №92

Very good I recommend it

Ca
Review №93

Thieves number 1! And the worst thing that after finishing with the shipments of people never answer the phone. When you give the complaint they tell you to wait for the call from the manager who is on vacation and ignore the call. Scammers

Fe
Review №94

Good, good, good this company. Number 1

Te
Review №95

Very irresponsible with my shipment and I made several calls to know what was happening and they always left me waiting to be called back and they never called me 👎👎

Ca
Review №96

The best company I have no doubt

Ma
Review №97

God bless you, they make many donations.

Ma
Review №98

Very responsible

Th
Review №99

The best of the best everything arrives well

Lo
Review №100

New Jerseys best boarding

Information
82 Photos
100 Comments
4.3 Rating
  • Address:121 McBride Ave, Paterson, NJ 07501, United States
  • Site:https://estrella-cargo-express-shipping-service.business.site/
  • Phone:+1 862-257-1060
Categories
  • Shipping service
Working hours
  • Monday:9am–3pm
  • Tuesday:Closed
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:9am–6pm
  • Saturday:9am–6pm
  • Sunday:9am–6pm
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