Never open on time. Post-COVID they started opening at 6am and the lady that opens in the mornings is always late. Shes 27 minutes late as Im writing this and 12 people outside waiting while 3 left. People have things to do and are paying for their gym membership. Extremely disrespectful.
I normally dont give reviews but theres a lady call Vanessa, I went here to check on the cost and how they operate this lady make it very simple for me, I was already having a bad but her smile keep me calm. She really help me out.Thank you vanessa.
A lot of the gym members are rude and use various machines at the same time without the regard of other members. Weights, barbells, personal belongings are always on the floor. I have tripped various times. I talked to the Manager about these issues more than once but they dont enforce cleanliness and sharing equipment/weights between members.
After being a member of this gym or about 8 months, the owner of this gym (Nick), and his General Manager (Brian) no matter what problem you may have, they will directly take care of it without hesitation if they have to. The place is very clean and you got all the weight machines you may need for every muscle on both isles of the gym, they even have one employee disinfecting the whole gym every couple of hours, and the peace on the place you can even feel it. All members behave very respectfully with one another, and women got nothing to worry about anything in this gym when they do their regular sets. Women even got their private areas to do their normal exercise routines .....
Great! I love this gym.
I give it 4 stars instead of 5 because the gym staff are nice, the gym itself is nice, big and clean which is really important to me...but it is time for a few upgrades and for management to fix a few wear and tears on some machines and the building.
This place is conning people. I went to cancel the membership due to COVID. I don’t want to take chance. I told them want to cancel the membership. They told me to send an email, which I did. Today I received a letter from collection. I’m taking them to court.
Bathrooms clean, machines clean, It does not stink like other gyms, they don’t have broken machines and if they break they repair them fast, the smoothies are delicious and the staff is friendly especially Kayla, Rosa and Bryan and another person he has braids works in the night (I do not know his name) I love this gym the bad thing that they close early on Saturdays and Sundays and at 4:30 pm they don’t make smoothies (Sundays)
Worst customer service ever!!!
Is not that clean, need more machines and not social distance.
Gym is very clean, workers are extremely nice. 8pm is a nice hour to go! Not very crowded! And mornings are great too! Compared to other gyms, with the amenties and space (parking is included) I think the price is pretty good!
Great spot to work out i would recommend it..
Love the dry sauna in the ladies area. The shower stalls are secure and private, with a glass door that can be securely closed and hooks for belongings while you shower. Lots of electric sockets for your own hair dryer or option to use the gyms hair dryer! The employees and also people exercising were friendly, helpful, nice. Nice to have a filtered water fountain plus an option to buy a fresh smoothie. Glad I joined. Im new,; so, still exploring all the perks and rewards.
Pros:Convenient location & parking.- It’s right off of Rt. 80, so it’s fairly easily accessible, and 2hr validated parking to the garage is offered.Cardio & weights are usually not too crowded and available.- I’ve never been there when it’s been so busy that a treadmill or like equipment was not free.Sauna is good post-workout.Cons:The jump ropes aren’t readily available on the gym floor. It’s a minor thing, but when I’m looking to quickly workout, having to ask to borrow one at front desk was inconvenient.The gym is kept fairly clean overall, and most of the staff is relatively friendly.
When I think of the perfect gym. It started with the location and excellent breeze. It quickly moved to the awesome energy and knowledge that you get from the trainers here, they are eager to help and will to take time with you. Also they understand what you are striving for and they WILL get you there and further, while having fun. The classes are intense for every level athlete, and you will love the diverse workout combinations. I will definitely be returning for a round two, hope to see you there
Gym is awesome. Work at the hospital next door. Able to get a good lift in, equipment is new and in good shape and has everything you can need. the hours are also really good. Would recommend this gym to anybody. Thanks Guys!!
Great place to exercise & relax your mind. Club metro is a home away from home. I love this gym. I highly recommend this gym to everyone.
Great gym! Recently moved to the area and was worried about local amenities. The facility is clean and well maintained. They have every piece of equipment you could possibly need no matter your workout goals... cross fit, free wights, cardio, classes, everything! Theyve also got a great shake bar that I highly recommend for your post workout needs.
Great place to workout. Fun and friendly environment with cutting edge equipment and little to no wait times even during peak hours. All that and still less expensive than other gyms in the area.
It has all of the things I need. Juice bar, childcare, etc. Very tasty juice bar!! And my kids love it!
3 star review for a 5 star gym.I recently had to change from mornings to late afternoon/early evening. Every time I head into the gym theres this big guy singing loudly as he works out. Ive approached the staff about this but no one seems to know what to do. Im not one to complain but Im looking for some help.
This gym has excellent facilities and is very clean.The staff are professional and friendly.Overall it’s a great place to workout.
Staff is very friendly, parking availability is great! Up to date machines, real clean gym, people that attend the gym are friendly as well. Trainers always ready to help. All together just a real “feel good” environment!!!!!!!
They definitely believe in safety first!!!
Doesn’t let u know when they reopen and charge u without letting u know. It stinks and there’s limited machines for dead lifts
Love it
If youre in Paterson this should be the only gym you go to. Ive been to many other gym and this is by far the best one we have available. They have any equipment youll ever need to attain the body that you wish to achieve.
Metro has a great hours for the anytime lifter. The staff are professional & their shakes/muffins taste amazing. The equipment is clean and maintained to standard. Friendly crowd of exercisers, welcomes all levels of experience.
I WENT TO THIS GYM WITH MY BOYFRIEND A COUPLE OF NIGHTS AGO TO FIND OUT INFO ABOUT THE PRICES AND HE ENCOUNTER THESE TWO NASTY HISPANIC SHORTY GIRLS WITH THE WORST CUSTOMER SERVICE ATTITUDE EVER. DO NOT RECOMMEND.
Love working out at Club Metro, staff are very polite and professional, only request would be to be open later in Friday evenings and weekends for people who work.
Another missed workout today because club metro continuously fails to open on time. 5am opening time was the selling point for me..the only time that I have to get my workout in..the reason that I chose to join this gym. However, at least once or twice a week, I dont get my workout in because no one is there to let myself or the other 10-15 paying customers in to workout... I can honestly say that they have improved with opening the doors on time. They get another star. Not a bad place to workout
Nice gym. Well equipped and friendly staff. Welcoming to people from all fitness and training background
Great location - I park in the parking garage and walk right down to the gym, if it’s raining I don’t get wet lol place is also clean and employees are nice ... I just need to get there more often 😂
Very friendly staff, great atmosphere, members are awesome. Everyone is very friendly there. Only critique is that I wish they had more sets of 15-20 lb DB’s. When it gets busy, it’s hard to find them, but that’s with any gym. Otherwise it’s a great gym, I love it there.
Perfect location and just a perfect gym for me. I go to the Jersey City location quite a bit as well as I work there. Great gym. Clean. Never too packed and ownership team is always present.
I love this gym, is big and confordable. Also they have the perks program that I love because motivate everybody. The personal is very friendly and the gym is super clean.
Club Metro got all the works. I usually go in the morning when its empty and its great, theh have every thing i need to achieve my goals. Staff and management are very helpful and always in a good mood. Ill be there for a very long time.
Club metro is great, its clean and very organize. The staff ate very friendly and helpful, very polite. I am very satisfied with club metro with everything they have to offer.
Managers and staffs are super Nice, not only did I get my husband to give up membership of the old gym and join me at club metro, he loves it here. The trainers are experienced and knowledgeable in the type of exercise to sculpt your body.
Machines are covered in dust, every mirror had smudged handprints, seems like it hasnt been cleaned in months and every mat is torn apart.
Best gym that I been to in a long time
The Staff Are Very Kind Its A Very Clean Place This Gym Will Keep You Motivate Always Thanks To The People That Goes Workout That Are Really Nice And Always Making You Feel Good About Yourself And This Gym I Could Last Hours And Hours Things That I Never Thought I Could Do Before When I Was In Another Gym Now You Could See What Club Metro USA Did For Me And I Hope You Have It A Try Love This Gym So Much
Best gym Ive ever been to. Great equipment and friendly staff and customers.
This is the best gym I ever been in. Its clean, well managed, lots of equipment and special exercise classes unlike the terrible gym I was previously a member of. Im glad I joined this gym. I have no regrets at all 💖 I recommend this gym to anybody who lives in Passaic
Paterson Metro is amazing, great ppl, great vibes, cool manager, funny workers, its a great space
Excellent gym, Professional management, Great service, Everything her is perfect. Thanks for all
The best place to workout, I love my gym! The staff is awesome as well.
The best gym I signed up for so far. Really enjoy working out here
This gym has a very uplifting atmosphere. The staff are very nice and respectful and there is a lot of equipment to use.
Great place to workout, friendly staff and environment.
This is a very awesome gym the staff are nice and respectful and I totally recommend other people to sign up to this gym
Everything is clean and the staff is helpful. Machines are in good condition and it’s not over crowded.
Great place to work out.Friendly staff and members.4 stars,just because I wish it had a Pool and Basketball court.
Good gym, very spacious. Has all the equipment needed for a good workout
Absolutely best affordable gym I have ever been to. Staff and facility are both great!!
Great place to workout. Staff is friendly and very helpful
Great place, the staff is very friendly and always willing to help, great service, very clean and I love all classes...
I love this gym its a great place to workout relax your mind and release your stress cant see myself going anywhere else love this gym to the max
Most Comfortable, and relaxing gym Ive ever been to!Staff is curtious, Locker rooms are spotless, and gym has every workout equipment I need..
Club metro in Patetson Nj is the place to be when you want to get your work out on...its clean friendly great staff and lots of equipment and other things to do they even have child care come in and check it out you,ll be glad you did..
So far the best gym i ever been to. Love it
This place is great I love the nice clean space and the free weights.
Amazing, huge and nice place to work out! Excellent staff and management too
Best gym ever, u will really see change. I 100% recomend this gym :))
Would highly recommend you to go to this gym. Ryan and his staff are great at helping customers out and trying to solve the issues.
Really good classes. The instructors are really nice and helpful.
Come here all the time, staff is great and they have everything I need.
Club Metro is a great facility with a very helpful staff. Im happy there so far.
Great gym- Spin class is the best, 20lbs down since May, thanks Marlene! :)
AMAZING GYM HIGHLY RECOMMEND 10/10
I like this gym alot ..however i wish there was more machines because once 5 pm hits there are alot of people Nd no machines and have to wait..especially with the muscle machines...that cause me to change my working out to earlier time or wayyy later ..this is an inconvenience..on a more positive note love sauna, shake bar Nd child care! Staff is very nice and friendly
Great place, nice staff and good atmosphere and community.
My fav gym, very nice environment, great staff !!
Ive joined early December and I go 6xs a week. I really love this place and the smoothie bar OMG the best.
Great place. The only problem is their water system, the one by the women bathroom hasnt been working for weeks now........
Great place!! great people !!best gym ever clean,new,comfortable,spacious.
Great gym. Wish they had more equipment tho.
I love the resort type feel and great hospitality.
- Brand new equipment- excellent customer service- great price- solid hoursa real winner
Best gym Ive ever set foot in
Needs more equipment since on a busy day there is always a wait to use the equipment
Youre in the middle of the hood and they steal everything. Went on a guest pass 😒😒
Good place yo working on
Love this place!
Can we join the gym, paying with cash?? I dont have a bank account and a credit car and I really want to join..
Hi how much do I have to pay monthly
Nice place for workout
When open gym
Good
Very good!! ❤️❤️
Good gym
Excellent handling with distancing
Excellent place to exercise. They have massages, tanning and good classes and appliances.
The best place to exercise your body and gain efficient results, all its facilities in good condition and very neat, its sauna service is incredible as is its massage bed, recommended !! 💪