I had a large screw in my tire and was taken care of promptly by Josh. While I was waiting, Josh took the time to educate me on all of the services offered at this store. I was very impressed with the efficiency and professionalism of Josh and the entire staff and my tire was repaired for free! What a great experience. I will recommend this facility to all friends and family. Well done!
Definitely an asset to the franchise! They were able to order me a “hard to get” tire in no time and installed it without any delay. As I sat there I watched each customer come in and receive the same high level of care I received. I highly recommend Big O of Parker!
Went in for tires today and Sylvester helped me out. He was very knowledgeable and very personable/nice. He helped me pick out a great tire for my car. Got me in for the next day, but something opened up today and called me and got me in and out of there in 45 minutes. Great service all around!
Great service, great people. My engine light came on awhile ago, met Sylvester at my place of work and he told me to run it by. You can tell these guys really care about ensuring the safety of their customers out on the road. They’re timely, they don’t try to oversell, just get the job done. I know nothing about cars but they let me know what was going on and what to look out for in the future. Only place I currently trust for a good price and quality service
Been going to this location for years. Sylvester has always been attentive to get my vehicle in and out in a timely manner! Highly recommended to anyone needing fair, honest service
I got a puncture and Mike was able to patch it up quickly. The best part was that I wasn’t charged for this service.I really like the service I get here. Evan and Jarrin are other great examples of how customer service should be done.Thank you for everything that you guys do! Keep up the great work!
I had a screw in my tire, and they got me in and out really quick. Fixed my tire, rotated tires, and I was out in a short amount of time. Great service at Big O in Parker Co.
Another wonderful experience here at Big-O Tires. I have been taking my cars here for several years and the staff is always courteous, knowledgeable, and friendly. I’m always confident the service provided will be top notch. During my last visit the hubcap ended up breaking and they were able to order the new part and have it put back on my car the next day, free of charge. I greatly appreciate how this was resolved. Thank you for continued great service.
Just came in for a patch job when my tire punctured before my classes, everyone was so professional and insanely helpful, they pulled my car around back to fix it instead of waiting to pull it into the shop because they knew I was in a rush. Thank you so much! Great location.
Called Big O store in Parker. Asked Ben if I needed an appointment to get tires rotated. He told me if I could drop the car off, he would get it done that day. He told me they would balance wheels and check alignment. He called me 2 hours later to let me know that job was finished. Alignment was fine. Car was ready to pick up. Great service.
I cannot say enough about the staff at Big O tires in Parker! Jason, Kelly, Evan, Matt and Michael I have dealt with on many occasions. I have 3 completely diff cars(Jeep wrangler, Chrysler 300 and a Jetta) I have entrusted them to do all types of work on our vehicles or just getting new tires! It’s hard to find people you trust to work on your cars. I absolutely trust them and appreciate all of them for always helping me and my family. Thank you thank you for always being honest and doing such great work! Customers for life!
I just left big O in Parker. They were fast, courteous and Evan did a great job of taking care of me. I only take my cars to Big O Tires in Parker. They have such a great team who is very customer service minded.
Absolutely love this location. It is under new ownership and they are attentive, caring and do great work. They always make sure my vehicle is taken care of efficiently and properly.
Went to Big O Tires for the first time this morning for a flat. Jason greeted me in the parking lot and his team took care of my tire in 20 minutes. I will definitely be back for more than just tire needs! Thank you so much to this team!
I am a single Dad of four. We left in the morning for work and school to find that we had a flat tire. Two weeks before this, I had given my jack to a lady that was on the side of the road with a flat tire and no jack. We made it to Big O Tires and they kindly changed to my spare and got us on our way with no charge. Thank you Big O Tires!
Always love going to big o tires in Parker. Customer service is always amazing. The employees there are always a joy to work and talk with. Couldn’t ask for better customer interaction anywhere else.
Great service, always. I have been bringing vehicles here for years and they do a great job with prompt service every time. Jason and his tis team fixed my issue within the hour today and saved my vacation! There is a reason I keep coming back.
I had the best experience today! I came in with a flat tire that I had previously purchased from a competitor. They still helped me check over my car and change to the spare with no charge. They were upfront and honest about what was best for me/the car. I will definitely be coming back!
Came in on a donut today to purchase a new tire and instead of charging me for a new tire they checked out the old one and were able to fix it! Matt and Michael were amazing and so helpful! They took great care and went above and beyond! 10/10 will recommend to anyone/everyone
Excellent service, very friendly staff. Been here a few times and they always take good care of everyone they help.
They were so friendly. Wanted to make sure I was 100% satisfied. I Will definitely continue to come here for all of my tire, alignment, brakes and oil change needs.
2005 CRV had flat tire, called Big-O in Parker. Matt could fit me in same day. I was able to inflate the tire enough to make it to the Parker location. Unfortunately for me turned out to be sidewall issue (found out later daughter drove over a curb and did not feel the need to tell me) and needed 4 new tires and alignment. Sylvester explained everything up front so no surprises. Fortunately for me a sale had started so they were able to offer me a great deal. 1 hour later received a call from Matt explaining my controller arm bushings were shot and would cause alignment issues if not fixed (needed 2 new controller arms). Not an expense I was expecting but car does have over 170K miles. Worked with Matt on cost and options to get the correct service for the vehicle. Later that day... Matt called again this time the connection from the controller arm to the tie rods were in bad shape, one was able to be reused but the other was not (they tried but unsuccessful). Again Matt worked with me on cost and options since these additional unforeseen issues were adding up. Repairs may not be done until the next day, and trying to keep to a budget. Phone rang again and I was pleasantly surprised that all the services were completed same day and CRV was ready to be picked up. When I arrived the total was a bit over budget but based on all the services required I felt I had been treated more than fair with the options they provided. I felt well informed every step of the way and recommend their services going forward.
Three-star rating due to the delay! What is the point of making an appointment online a week ahead, only to wait an extra hour??? And no record of the appointment??? Hoping these guys will give me a credit or something. Individual service here was good - the guys were busy but polite and attentive, but my time is valuable and I dont like it being wasted.
Big O tires provided a great service for me.Truck needed an alignment, not only they did a fantastic alignment (I am very picky with my steering)but they also did it fast.I am super happy and they earned my business for future jobs.
These guys are awesome! Always willing to help with my 3 piece wheels. Super professional and will always work with them.
All of the employees are wonderful to work with at this location. The owner goes that extra miles to make sure you understand any repairs you may have done. I strongly recommend these guys for more then just tires.Josh
Jason & his team are top notch! I got my car towed in last week because my transmission light was on and I needed a piece replaced on my focus. Jason made sure I was taken care of as I was going on vacation, he helped me even with a fix that I had to take to the Ford dealership! I cant thank his team enough, they always have your best interest and I will definitely continue to always bring my car here!
Wifes SUV tire started to go low and her warning light came on. It was not visibly low but our tire gauge showed it was definitely losing air. We figured she picked up a nail, but we didnt know for sure until we took the it to Big O. We have Big O Bigfoot tires with the road hazard coverage. We dropped it off, no appointment, when they opened at 7:30 and they called at 10am to say it was done. It was a nail that went through the inside sidewall, unrepairable, and since we had the road hazard coverage, the tire was replaced and it only cost us $34 for a new tire. Matt was wonderful and right on top of getting us taken care of. We have been going to the Parker Big O for over 20 years and they have always taken care of us very well.
We have been coming to this Big O store since we moved to Parker 20 years ago. The service has always been good. But since Jason has had the store the service is even better. All the staff is friendly and always willing to help even if its just to check and put air in my tires. They do complete car care from oil changes to major repairs. The quality of their work is excellent. We bring all our cars here, wont think of taking it anywhere else. Very highly recommend bringing your cars here for all your service needs. Excellent service.Carol B.
Great customer service! I had a screw in my tire and they had me in and out in under 30 minutes, despite setting the expectation that it would likely be an hour. Thanks so much for exceeding expectations set, guys!
Thanks so much Jason for squeezing me in yesterday! I cant praise this place enough. Went in without an appointment, had a nail in my tire. Found out it couldnt be repaired. I thought for sure it would be a couple days before my new tire would come in but nope, he called me a few hours later and said it was in to come in anytime. I did and I was in and out in no time. Wonderful service and crew. Highly recommend!!!
Ended up with a flat and went to a competitor who just switched me to the spare, but went to Big O to see if they could help me out and they got it repaired easily. Honest, quick and helpful! They gained a lifelong customer!
I went into the store, and they took care of me immediately with no appointment. I was in and out within an hour. Customer service was great.
Sylvester saved the day! Had a screw in my tire, brought it in and he worked with me to get a comparable replacement and had it on my old wheel before I even checked out! I stopped here after Discount Tire wanted more money and wouldn’t have it done until end of day. Thank you again Sylvester ☺️
I had a staff member who was very polite and professional. Looked at my tires with me first. Ask several questions about my intentions with respect to my vehicle. Will definitely be a repeat customer.
I live locally here and I would fully recommend this shop for anything tire related on your ride. Theyre open till 6p, they got me right in for a repair on my fleet vehicle at the end of the day and always take care of their customers. Im a BigO Customer!
Needed to get a tire fixed as it was losing air quickly. Big O Tires got us in quick and didnt even charge us for the patch up. We are from out of town and already visited two other shops who would not fix the tire. We appreciate the help greatly!!
No need to check out any other auto service in Parker! Big O is knowledgeable, cost conscious, respectful, quick to serve, family owned. Dustin was the best today and gave southern hospitality service!
Big O always has friendly nice people working who will help you with what you need, and they do it at a good price. I bring a car from 2011 and 1966 and they can work on both very well, would recommend.
I had my car booked in for 4 new tires and a wheel alignment the staff were friendly and the job took less than an hour to complete. Great first experience with Big O Tires.
These guys got me in the same day, which was surprising given my unusual tire sizes (Porsche Macan S). Great service and efficiency. Highly recommended.
Sylvester was a great help when I had questions about are Chruch truck even with my personal vehicle on rims give me his honest opinion in and out
As local as it gets. If you want to support your neighbors, and get great tires this is the place.Owner Jason, and wrenches Michael/Jose made putting hard to find tires on our 1978 VW Bus a very easy thing to do. These kats know their stuff!
Very polite and punctual. Definitely the best in the area
Quick service and went above and beyond to make sure I got the tires I needed today!
Broke my buddies tie rod and didn’t fix or notify him about it then got in his face when confronted. Bad service…
Ive had 2 vehicles worked on at this shop. Both with alignment problems and a few other suspension problems. Both times I was taken care of above and beyond what I expected. Always faster than the time quoted to me. One of my vehicles drives better than it did when I bought it. I appreciate Parker Big O. Thanks
Sylvester gave me the best possible price for my new tires! Great guy!
Big O has treated us well for years, always taking care of our cars with great service and a positive attitude. Highly recommended!
Sylvester at Big O in Parker is an awesome straight up guy. Had a problem at discount tire with two size tires I chose for my car and when I called my local big o store, I spoke to Sylvester. I communicated what my issue was and the problem I had at discount tire. Told him what I was looking for to better equip my lifted 13’ WRX. He talked me through my options and said he wouldn’t let me leave without being 100% happy with my purchase. Chose Falken wildpeak A/T trail 225/55/17 for my car and I couldn’t be any happier. Absolutely zero rubbing and looks amazing. Thank you so much, big O and Sylvester.
They installed 2 tires onto my wifes suv. While the install went fine, they added additional costs onto my invoice without prior authorization. This is the 3rd time a Big O store, not just this location, has done so. Buyer beware, they add small costs without asking to boost their bottom line.
Thank you, Jarrin for your help airing up our tires. Fast and efficient, nice to work with.
Big o has always done a great job servicing my SUV. They also provide a lot of same day service. Highly recommend Big O
Have brought my vehicle here a few times for different things. Most recently I was experiencing significant issues with my vehicle and brought it here where the issue was quickly diagnosed by Jake. Then, Jason walked me through a plan of attack that was the best for my situation as opposed to trying to push anything unnecessary into the picture. Fantastic local and honest repair and tire shop.
Jason, Ben and crew are great to work with. Always professional, considerate and cost conscious. Super helpful team. Great experience for anyone looking for tires or any other service for their vehicle.
Excellent shop very knowledgeable and super helpful. I came in from out of state and needed service in a pinch and these guys took care of me immediately and I couldnt be happier. Highly recommend going here.
Best tire service in town. Extremely professional.
Have always gone to DIS. Tires in Parker. The past two times there the erroneous service was so disappointing I have started to go to Big-O Tires in Parker. They are terrific! Honest, reasonable and superb service. I highly recommend them!
I had small cart tires that needed to be changed. They were able to do it when other shops wouldnt even try.
My skid plate had dropped down while traveling and they took me in right away. They were very friendly and efficient. Thank you so much!
Very courteous staff. I was able to get an appointment in a timely manner and get my tires changed out and alignment checked in less than anticipated time frame.
BigO Tires Parker replaced my stock wheels with custom wheels on my existing tires and did an excellent job. They were very careful not to scratch the wheels and performed the work in a very short time. Checking in and checking out was a breeze.
Jason and Terry are wonderful! They are honest, and they really care about their customers. I will only take my cars to them now. Im glad I learned about them through word of mouth from a neighbor. I would recommend them to family and friends.
This is by far the best shop I have been to compared to competitors. I have been to many shops in the past and can honestly say always come back to this one because of their stellar service and awesome staff. Evan was awesome ask for him. Ladies looking for a place to take your vehicles without feeling like your going to get taken advantage this is the spot.
Matt was awesome. Got me right in and patched my tire free of charge. I will be back for future business!
Huge nail that tore up my new tires i purchased at bigo tires on Sunday. Monday morning i was back on the road to work QUICK!!! THANKS TO JASON AND HIS WIFE THE NEW OWNERS!! FAMILY VALUIES IN TACT AND VERY CARING...
One the of the best big o tires shops ive visited so far.i went in,told them that i have nail in my tire.they fixed it real fast.when i asked them how much do i owe them.the guy told me that its free.i mean fixing the tire with little nail in it,maybe small thing but still when you go to tire shop,they usually charge you for work done.this guys didnt.thank you!
Big O Tires in Parker, Colorado from the owners to the rest of the team are always professional, and I could not ask for better service from them!Thank you! See you next time!
Very knowledgeable and courteous staff. They are always open and honest regarding necessary repairs. I love this place.
Great hometown service! They know their stuff about batteries and tires! Very busy place but that’s because they offer a good value for your money!
Matt scheduled an appointment for me to get my tire fixed. He met me in the parking lot and handled the entire thing. Fantastic service! They had me out of there in about 20 minutes. 10/10
These guys were top notch! Excellent service.
Service due to nail in tire. They fixed it for free, within the hour. Amazing.Fast friendly service
Today was my first visit to the Parker, Colorado Big-O-Tires since new management came aboard in October 2020. I found the new manager Jason and his bride Belenda to be a great team. I was able to see the professional and considerate way this team ran their new business. Talking to Jason I found him to be very knowledgeable about the entire store, their products, answers to mechanical issues and honest upfront problem solving. He has the respect of those whom work for him in the shop area, they work as a team knowing what is being asked by both parties in the best interest of the customer. I indeed have found a business which I trust to will take care of my vehicles. Thank you Jason and Belenda for the service I got today and know I will be receiving in the future. Ken.
Always have been fair and honest with me..
I worked with Jason today at Big O tires in Parker and he was absolutely wonderful, told me upfront what needed to be done on my vehicle how much it would cost and he made recommendations for me and I would definitely take my vehicle back there anytime! I would recommend Big O in Parker to any of my family and friends.
These guys have treated our family like their own for 15 years+. My dad started taking me here at 16 to get my own vehicles serviced and its the ONLY place in CO I trust to do an honest, fair, and well priced job. I will always take a vehicle of mine here first. Jason, Josh, and the whole team are top notch individuals.
My new go to auto shop. The owners are honest, trustworthy, and hard working.
Great service and experience- definitely our new tire shop! Owner Jason comunicates well and was very thorough with information, pricing, and financing. Had the pleasure of working with Evan and Jake, very friendly and down to earth- honest people! Love our new all season tires. Will be using them for our vehicle needs in the future ;)
Had a nail in a tire on my brand new 2021 pickup. The guys repaired it for me with no charge.Big O has been and will continue to be my go to auto repair destination.
Very friendly. Good quality service!
Jason Bessant the owner of the Big-O-Tires in Parker CO was most pleasant to deal with, very knowledgeable as well provided great customer care. I highly recommend this establishment for your next tire purchase as you are in good hands w Jason and his staffThank you Jason
Always a pleasant experience. Very helpful and knowledgeable for all tire applications. I originally went in to purchase two tires, but the prices were so reasonable, even on high end tire, that I couldnt resist purchasing four instead. There warranty is second to none. Obviously they care about their customers.Great job guys
Super service! Jeff was polite and helpful.
I wish I could give Jason and his team 10 stars! They are professional, prompt, friendly and most important, show genuine care and concern. They dont use any of those cliche and tacky upselling techniques and take the time to do the job done right with clarity and concise timelines. I couldnt recommend them enough!
Sylvester special ordered some special bf Goodrich tires for me and the team even stayed after hours to mount them. Could not recommend more!
Was super quick and helpful . Thank you
I see most of these reviews are positive but I had just a terrible experience with this big o location. Our Mazda cx9 had no problems for years, as we took it on many road trips. We spent $1000 on nitrogen tires, and just days later one of the tires was leaking serious air. After taking it back in to see what happened, they told us there was a bad seal on the tire and they did not take responsibility for what obviously happened on their end. Then they said it was good. The next day we left for a 3 hour trip and found out soon after getting their the tire was leaking again. After taking the car in for a third straight time, they told us there was damage to the tire and rim. This was clearly something they should have seen when they put the new tires on, or at least the first time we brought it in after leaking, but they said nothing and let us drive it without knowing there was damage that they should have seen. Then they made us pay for the new rim and kicked us out of the store when we came in to complain about getting screwed by them. They need a serious change over there. Would not recommend this location.
I was in Parker, CO for and planning on driving half way across the country the next day but my tires were worn and the truck didnt feel tight.. I called around to local tire shops and Josh from Big O Tires was stood. They were able to get new tires on, brakes swapped, and a few other odds and ends taken care of in less than two hours. All the staff was helpful. If youre in Parker and need any work done I would recommend Big O Tires.
Got my oil changed today along with new wiper blades for the upcoming winter weather. Set my appointment last week for this morning and all went perfectly. They accepted the coupon which I had gotten online and saved some money as well.I have been using this Big O store for many years now for new tires and oil changes and such and only have good things to say.
Excellent customer service and work ... The only reason I didnt give five stars is because I had multiple issues with product. However, the staff was always on it; patient, diligent and professional. Ben, Jason and Evan - Rockstars!
The wait was short and the customers were incredibly friendly.
Went in with a flat tire. I was back on the road in twenty minutes. Fantastic service!
Always helpful, great service.
Great staff, fast service!
All the folks at Big O were very helpful with no pressure at all. Dustin special ordered a tire for me and I couldnt be more pleased.
I stopped in to get a lawn mower tire fixed. They were helpful, knowledgeable and quick! We will be back!
Great experience! Thank you!
I have been going to Big O stores for years. Always good service from A-Z. I trust their advice and recommendations.
Faster than expected service. Ive been coming here for several years and have never been disappointed.