Currently using their service. It’s definitely made a difference for us. We would get ants in the summer. Such a headache. Since we have been using their service which also protects against spiders no cockroaches we haven’t had any issues with ants inside the house and rarely see them outside.They are professional and helpful with questions.Worth the money in my opinion.
Technician was professional and knowledgeable. He properly wore his mask (Covid) and covered his shoes before entering our home. We just completed the first service, so I can’t yet comment on its effectiveness but my technician offered to follow up in a week for a progress report. Happy so far.
Chris has been nothing short but outstanding in every aspect! Super friendly and goes over and beyond. Sad to hear he is leaving. However everyone I’ve Encounter with Orkin is amazing and I have no complaints. I originally tried another company and they didn’t do nearly as good of a job. 10/10
Wonderful experience every time. I called because we had an outbreak this summer and had to call early. They responded right away and came out early. The experience has been wonderful. Chris came out and took care of everything. He gets a 10 plus in my book.
Austin from Orkin did an excellent job today. He explained everything in detail, answered all of our questions, and was very polite and courteous. We had reservations about the chemicals being used and were safe for not only us but our pets.Karen Lockheart
Chris is the best!! Orkin helped us solve our problem so fast. Within the first treatment you can see so much of a difference. Every time Chris came it got better and better. I genuinely forgot that we had a problem in the first place. Highly recommend Orkin!
Chris has always been so friendly and informative. I trust him in our backyard when not home. He really went above and beyond
My very first service with this company.Victor was punctual, professional, thoughtful and kind. He sprayed very thoroughly inside and out, and he even said he will reach out in a few days to check on things.So far so good!
I informed the driver to arrive at a specific time to open up the garage and other areas. He failed to comply therefore his job is poor. I have requested for him to go back or I will cancel the service, period.
We had a great experience with Scott, he goes above and beyond and has a ton of knowledge on pests. He’s quick and efficient on treating the house and explained everything thoroughly. Amazing service!
Arrived on time. Very professional, courteous. Got right to work. Explained options clearly.
They were very quiet, didn’t really see them. Our former Orkins rep, Tom, always let us know when he was finished and had us sign his work. I didn’t even know they covered the whole property?
Chris and Anthony came by on short notice to take care of an ant problem I have every summer. They were very professional and knowledgeable. This is the first time I use Orkin and I’m glad I made the call. Thanks!!
As an existing customer, we transferred our service to our new home which is located in a new area. It took more than a week with SEVERAL phone calls that resulted in NO FOLLOW UP which was very disappointing and a change from our previous dealings.Once the new area office FINALLY designated a field technician for our account, it was a great experience going forward. Our new technician, Abraham, was prompt, competent, and attentive in our discussion making sure our concerns were addressed to satisfaction. Looking forward to having him on our side. The 5-star rating is specially based on our engagement with Abraham who definitely came in as “clutch” for Orkin.
The service had me disappointed the first 3 visits but once they switched the person to come service my house I was a lot happier... service got better and the problem is starting to disappear... if you get this service make sure you tell them you don’t want Tom .... I was going to canceling thinking it was the service when it was just the man not doing what he should
First day of service and Geoff was our service guy, he was great very polite and informative, now we wait to see results 🙂
This company is very deceiving they state one price and then change their prices once they are your residents. Be aware they are deceiving company.
Service provider is always prompt and friendly. He seems to take pride in doing a good job. The company is great at. Communicating with me to make sure I am happy with their service.
Professional, friendly, explained everything, listened to what I said. Done quicker than we thought.
Always on time, does a great job and maintenance is key. TOM R. Always gets the job done and I never have any issues. He is also very informative and explaines everything. Could ask for better customer service
Jeff and Chris were great they came in and told me everything that needs to be done Im happy I do not like any bugs Im scared lol 😉Thank you
Great service. Very communicative
I appreciate the service. I need a call from an agent a representative the day before my service to ensure I have enough pest trays.
They were great fast gave us our peace of mind couldnt be happier.
Always polite always on time very good service!
This company seems ok but the quoted one price and when I went to sign it was another. So be careful of what is given to you.
Ryan our technician was extremely professional, on time, friendly and so knowledgeable. I think I asked about 100 questions and he was so patient and very informative. He practiced social distancing and took all the Covid precautions. Ryan definitely made our 1st experience with Orkin a pleasant one!
Scotty is super awesome. He is always super sweet, he actually cares about his customers. I am so happy with Orkin, Scotty always listens to my concerns. Whenever I have a concern, Scotty or another technician is out, taking care of it right away. Thank you for taking care of my family. I don’t have any bug, spider or ant problems.
Great Service. Friendly technician. Always recommend to my friends.
My technician Chris is Awesome. Always communicates when he is on his way and when he is finished. Very professional, polite and kind. It’s not always the company but the technician that does the work.
Love the service! Very professional & are on top of the job!
♥️♥️ Completely satisfied with orkin and it’s service. Tom the exterminator who comes to my home is always on time very kind and answers all my questions always with a smile and never once acted like I was a bother to him which is such a nice change from other places. Thank you Tom 😀and orkin for the best service and service man Tom
Always on time, service texts and emails and the exterminators always call or text when they’re arriving.
We have ants popping up like crazy, so I had Orkin start taking care of it. This is our first service and I like our service man, Scott. Customer service matters a lot to me. Hopefully they will be able to get rid of these ants! It is a bit pricey, I feel, but I hope it’s worth it.
Always on time, pleasant, respectful and listen to whatever questions or issues I have.
Perfectly fine service. I have been considering switching to a service that is less toxic but Orkin makes scheduled visits so easy I haven’t made the switch. Elias has been excellent at servicing our house based on our needs and communicates frequently.
They did a very good job, very friendly and knowledgeable
Scott was very professional and provided great knowledge of our ant situation. Very pleasant experience.🙂
After only a few weeks into a year-long service contract that included the control of insects as well, Sales Rep/Service Technician Tom Robinson has managed a tenant vs rodent situation very professionally and expertly. Tom’s solid work ethic is evidenced not only by his upbeat, can-do attitude, but by quantifiable results as well. Nice work, Tom. Thank you!
We have add the same service man for years which we really like. They do not have a high turn over of staff like most places. He is always pleasant amd we are always notified ahead of time of when they will be coming to service our home. Very professional company!!
Great inspection and good follow-up. 👍
When I purchased my home almost 5 years ago I had an out of control roach ant and spiders problem on my property. Scott always does an awesome job. I would recommend him to anyone. My home has no issues inside it was all in the yard. Scott got it under control and does bi monthly maintenance to keep them away from the house.
Today was the first time that we had Ryan do our service. I was able to give specific instructions about Being aware of my animals and he was so polite and so careful to make sure that they did not get out and when I looked out the window several times, he was extremely mindful when he sprayed because he made sure my animals were not in harms way. I was impressed.
Elias is my technician and he is the best. He is always on time and always very professional. He always calls me ahead of time for me to inform him of any concerns. He also follows up after the service to inform me of the service he provided and if there were any new developments. I highly recommend Orkin.
Don’t bother. They initially set me up on a yearly contract, servicing every other month. The technician listened to my concerns & was professional. Unfortunately, when I needed to re-schedule, the process was extremely frustrating because they never return calls or messages. I am now searching for a replacement company.
Excellent service. Punctual. Communicative.
Ron was very professional and knowledgeable. Happy with their service.
We had been attacked for years by ants but Summer 2020 got really bad and my entire living room was covered with ants coming into my kitchen. No matter what I did I couldn’t stop them. I finally had enough and I called Orkin. It took a few times for them to come but I could see the ants slowly getting slower and slower until they finally stopped. so don’t give up keep letting them come. it won’t happen the first time and it may not happen the second visit but it will happen trust them they know what they’re doing. They are professional, on time and through.
Our technician Yaseem keeps us fully protected from ants on our property and rodents from untidy neighbor next door..thank you for great service
He was very professional thank you so much
Great job and worked with me on the plan I needed.
Usually they do a good job. Today, had to ask to spray around the pool and only did half of the yard.
Technicians were very professional and explained the entire process. Very pleased with the service provided and hope this solves our small bug issue.
Orkin is a great company!!!! They did an amazing job and thoroughly sprayed everywhere. I’ve had Sergio and Scottie, they were both very helpful and did an efficient job. I highly recommend this place to anyone looking to get rid of ants, spiders, etc.
Great customer service,. We continue using Orkin because the Orkin Representative, Razo,Is professional and does a thorough job.
Great service..always taking care of my needs
They were very helpful and relieved my stress and I just hope these pests stay away and outside!
Great experience!! Victor is professional and thorough !
Cool guys, very professional and informative, told me what services I DIDN’T need and saved me some money.
We love Orkin.. they have the best customer service!!
Our serviceman is wonderful very professional very kind and he and does a wonderful job Thank you Ron swalley
Scotty is a great pest control guy and is very friendly and professional.
Good customer service all around a 10
Wonderful customer service 👏. Very friendly. Great service. No more spiders. Service every 3 months.
Friendly, responsive, knowledgeable and professional.Thank you!
The staff was a reliable person and he always do his job good.
People are friendly and courteous! Will gladly come back to reservice if a problem persists.
Always great service. Very efficient.
DOES WHAT IS EXPECTED, WOULD RECOMMEND
Awesome representativesProfessional, prompt & politeExcellent customer service 👍🏾 Each Month Thank You
Chris is my rep, he’s always courteous, professional, reliable and on time. I appreciate the great customer service
Ryan was very professional. He called thirty minutes before he arrived as well as the day before, and was very efficient. He was polite, and wore his PPE. He went above and beyond.
We finally, after an entire month of curt and minimal response from our assigned service provider with no consideration of my schedule, or of my family member’s schedule, were assigned lovely, responsive, locally based, professional, Ashley, who is a dream to work with!!!Unfortunately the management, who, in my opinion needs a serious course in customer service solution- based, problem solving with Active Listening, kept the line Give it five stars to Ashley but because of the other person she only got fourgoing that “ there was no one available to service my account except the person doing it who is only in my area the previous day”(which was inconvenient for us, the customer).Repetition of non solutions do not satisfy customers. I am no exception.However, after I spoke with the Regional Manager, my assignment to Ashley was implemented. She called that day, was accommodating, positive in her attitude and very flexible in her scheduling times. She even showed up early and came back when we were ready to leave!!!Ashley explained issues, shared specialized knowledge and helped us understand how we can maximize the service by doing simple things we can do easily. Ashley did treatments our other person did not do, opening our eyes to new issues.We look forward to keeping Ashley as our chief treatment service provider. We would’ve given Ashley five stars but we give the service 4 stars because of the previous lack of customer service. They and we, have a five star service provider in Ashley! !!
Good customer service. He took his time to spray the inside and outside of our residence, he did not do a rush work like our previous tech. Thank you Orkin! I will definitely use this services again, good job!
Good Service ! Tom does a great job ! Very professional and gets the job done!
Great service, friendly and professional!
Ok I’m giving my orkin technician, Scotty Soto 5 stars because not only was he professional and efficient, he was understanding about abnormally active and advanced 10 month old baby who’s curious about everything. Even when she started fussing he was calm and collected and powered through right a long with me. In fact he helped me to stay calm while trying to multi-task as us moms often do. So yes 5 stars! Just call orkin especially when you have kids.
Scotty is a true professional he always calls the day before and lets me know when he’s here
Just started service. Cannot give an accurate review just yet.
Im am very happy with their service, always on time and always very pleasant and professional. I highly recommend them.
Just love Orkin. I always know when they have arrived. Their service technician is always so nice and checks in with me to see if I am having any new issues. Their service always is quick and takes care of any issues. I’ve never needed to called them back.
We discovered wasps in our backyard in a hard to reach area and called today to ask for a quote for a one time service. Due to my being at higher risk individual, and since COVID19 is still prevalent, we requested they only inspect and spray the outside of our home (For spiders and ants etc. as well). They were more than accommodating, called to provide an updated time estimate (within the guaranteed service window) and finished their work quickly. The gentleman who came was very courteous, polite, professional and friendly. :)There is a 30 day guarantee of service, so if anything changes by then I’ll update this review to reflect that.
Our Tech is Victor, and I just want to say that he is always pleasant and very thorough.
Thorough and not at all pricey! Extremely helpful in my time of need
Hit and miss. All very recent
Dude was very professional and obvious people person . Hard to find
Friendly and punctual tech. Asked if I was having any problems. Thus far no problems other than some mosquitos.
I am always impressed with your representatives that do the inspection on my home, garage and yard.They are and were very professional, respectful courteous and very responsive to my concerns and request.Please keep up the wonderful work .
Orkin has always provided professional service, and communicated service times, promptly arriving within the times mentioned. The pest problem is well under control now.
All done in time. Excellent tech
Every time the technicians Orkin sends out are fantastic. They take the necessary time and get the job done, inside and out.
Was super happy with Orkin. I just switched to them after using Dewey Pest Control. They seem to actually care about their work. They took everything I had to say and took action immediately. I got texts from my tech ahead of time and I just couldn’t be happier with my decision to switch Pest Control companies. It’s a little pricier but worth every penny.
Our first 2 experiences having Orkin come out honestly were not all that great we had to call out twice because the first 2 technicians they sent out were not very thorough at all. So when we called out for the third time there was an issue with another customer and they said they’d call me at time when it’s convenient and they never did until the day before and honestly I was just ready to leave. Ashlie the technician called the night before and talked to my roommate gave a set time they were going to be at our house and and we discussed the other technicians and how they were not thorough and they assured us they’d be more thorough and we explained what we wanted done and our problem areas. The next day Ashlie came and addressed all of our problem areas, hopefully this helps and if it does we will be requesting only Ashlie from now on. Also it was the first technician we had that actually came on time.
Great reliable service every time
I really love Orkin. The customer service is great! My rep Scotty is the best and really takes care of my home! It’s such a great company that makes sure that my concerns are taken care of. I love the fact that if I need anything in between my services they are there. Best pest control I have had.
They seem nice enough. I hope all the pest are gone for good.
The whole process was simple and the staff was very professional. The Tech that came to the house took extra time to remove the Cushions off my brand new patio furniture I just purchased. He treated absolutely everything and I have not seen any bugs since. It’s the small things like that I take value in. Very pleased so far.
Love the service. I receive a text to tell me Orkin is coming then the day before, a phone call to schedule a time. Id like to say we work well together.
My rep is always so sweet and kind. He listens and is always receptive. I’ve had perfect service with him so far. I’m pleased with the results. Inside and out is handled well as my area has crazy bugs and pests. I’m very happy.8/3/20 Again, I’m very pleased with my service and my rep, Abraham. He’s very kind and knowledgeable. He takes the time to listen and responds if I have any issues between visits.
My representative Chris is awesome. Professional, polite and always smiling.