The gym itself is nice and most of the staff are as well. However, some of the staff are rude and they consistently change mask policies. Then approach people mid set while benching high weight to ask them to pull there mask up in a rude manner. I get they are doing their job but you can be kind about it. Especially when originally they advised that the mask only had to be on your face not over your mouth or nose for months.

Love that they have an indoor pool. The crowd can be young and social at night after work, which is frustrating for folks whom are actually serious about their workouts. Also lots of vain girls take videos and pictures of themselves in the dressing rooms in front of mirrors that reflect back onto unsuspecting folks whom are changing. Tried multiple times to have the staff combat this to no avail. Just protect your privacy when changing.

This is the best gym I have ever joined and I have been a member of at least 7 different gyms in my life. It isnt just good for the price, it is a great gym period. Great amenities classes stuff for the kids, adults and on. Clean, great price too

Love the pool classes. For someone my age its healing. I have fibromyalgia and it helps 95% for my illness. Missed it so much when it was closed. Jay is best!! Full body work out.

I was reluctant to come back due to everything going on. It’s pretty clean but I think they could have less people standing in front and more wiping things down/replacing cleaning cloths. Most of the staff actually cares to follow guidelines, it’s the people working out who lack gym etiquette. I think the staff here is amazing, the clientele is pretty inconsiderate.We’re all adults, put equipment away when you’re done, throw away your own trash/pick up after yourself, be respectful of people working, and have common courtesy for others. Simple.

I love this gym! Cannot think of any negative factor in matter of fact is a very positive way of feeling relief mentally & physically! When you visit, very pleasant!Everything you need to achieve your goals, from weight machines, pool, etc...online tools app & of course the awesome staff ready to welcome you & motivate you as soonest you walk in!

This is one fo the cleanest gyms Ive ever been too. I love the amount of machine they have and the room. It looks calm and inviting. They also have an indoor pool which is great if you want to excercise inside the pool. If recommend anyone to come to this gym.

Best gym in town for cost, swimming, steam room, dry room, Jacuzzi and much more. The price is right to get in and best of all showers on the go!

Much cleaner now that they have a new manager she is making great changes. Love swimming in the pool,but I wish they has more aqua fit classes and would bring back aqua zumba.

Anita terrible and disrespectful. Manegment is calm cool and professional.

I recently moved to the area, and did my homework on the local and available gym locations. I felt in shape met all my needs and was very competitively priced.

Please clean the men’s locker room! I’ve only been here barely a month and… Im already looking to switch because it’s so gross in there. Showers + lockers are all pretty dirty (There was toilet paper w literal cr*p on it in one of the shower stalls )the soap in the showers…. lol. It’s cheap hand soap.. In-Shape can afford better, especially with this blue membership myself and many others I’m sure are paying for lol. I like the space in the gym but honestly.. the space doesn’t make up for lack of cleanliness and amenity.

The facility inside is very clean and well maintained. But the trash cans outside are overflowing with trash literally in front of the entrance where the employees can see. Come on employees get out from behind the desk and help keep the city clean for when the wind picks up.

I like this gym. Plenty of space, can get busy (post covid of course). I love the reservation system to prevent serious overcrowding, however i think it should be a bit stricter to help not get too crowded on popular nights.Employees have been very kind.

Best gym in Palmdale hands down!! Swimming pool for lap lane swimming, Sauna, steam room, jacuzzi, clean environment,Friendly staff, cool people. Highly recommend.

Love this gym, I almost want to leave a negative review to keep the gym for myself

I love this gym! It’s clean, and I always feel safe there.

I normally go to the gym on the Eastside but being that this one on the west side closes later I opted to go to the west side gym for today and hmmm it just fell blah. Maybe because Im used to the east side gym but this one felt smaller the sauna was for sure alot smaller machines are everywhere doesnt look organized my review might be a bit biased but I thing the east side club is better just feels like its an easier gym to work out at you have your cardio in one ares weight machines then your free weights pool sauna which is bigger 😉 but over all I got my work out in and thats what matter also at my gym workers are really friendly they say hi bye hello here NADA!! Nothing they were just talking in the front counter.. over all a 4 star for me

I called on the phoneI talked to Simon, He made me feel welcome over the phone. I came over that same day got my membership, took a few laps in the pool. I would to give simon 5 ⭐⭐⭐⭐⭐

This health club has excellent equipment and an excellent staff. Also the saunas are great for relaxation.

The employees are very rude and stuck up. They are very unkind and unprofessional. The gym itself is great but I do not want to continue my membership here because of the employees.

Good gym overall, too many treadmills seem to be broken quite often.

Little aggravating with the mask but other than that a great gym

Spacious, good room temperature & good equipment

Most of the waitress are terrible Only few of them Theyre OK And the breakfast is always cold and it takes forever And you ask for something and they always Takes forever

Very good customer service .

Best of the In-Shape clubs in town. The layout is spacious and aesthetically pleasing. Multiple machines for every work-out goal without feeling crowded. They have an upstairs room for cross-fit regiments which affords privacy to really get to it.Staff are constantly cleaning the area so gym is in best conditions, as opposed to other area gym where the facilities are sometimes breaking down.Pool is heated!! It’s amazing plus they also offer jacuzzi, steam room and sauna, East-Side club does not. I have brought along multiple friends from other clubs and they all love it here.Daniel in customer service is the best!! He’s really chill, approachable and fun to speak with.

One of the best equipped gyms I have ever been to. It has every variety of machine that one could want, a heated pool and Jacuzzi, sauna, large locker rooms with showers, and lockers to store your gear while working out, and topped off by a wonderful, caring and supportive staff and many workout programs available. You cannot go wrong with this gym. Oh, almost forgot, private workout area for the ladies who feel uncomfortable working out in an open gym. It has everything you could want in one place.

The pool is clean and the employees are kind.

They have very nice work out machines the classes are awesome i enjoy this gym. Down fall its extremely dirty!! Even the way they clean in front of you they dont care the showers have mold and the hair is everywhere the sauna stinks and the water is dirty the only place that is pretty clean is up stairs the woman area. My wife enjoys working out upstairs.

I came here with my step daughter and the place was clean. The class we took was water aerobics, it was really fun!! Will definitely get memvbership to keep coming.

Not only is it cheap its nice and clean smelling great staff great equipment not like 24 hour fitness the carpets hasnt been shampooed since the place was built it smells like rotten eggs and they dont keep up the swimming area with the restrooms always nasty and dirty I had a plunger it myself the shower was plug for months they need to run bleach custom showers at night to kill the bacteria and germs I got athletes foot three times so I started wearing flip-flops floors are nasty and a hot tub that water is brown foam people dont shower at home so they jump in there and get cleaned up place is pretty nasty 24 hour fitness Ill stick with in shape I dont have to smell the dirty odor source wet and dirty carpet and nasty bathrooms that 24-Hour fitness has Im glad I quit that place cost $41 now not worth it the county dump smells better than that place

THE PEOPLE are the reason I go to In-Shape Palmdale West - from the GM (we have a new great GM as September went to Lancaster In-Shape) to the maintenance gentleman Ryan. The facility is very clean. But most importantly, all staff are very helpful with me- I am handicapped and walk with a cane. Ed is my personal trainer; totally recommend the In-Body assessment that comes with personal training. Daniel the sales rep (took over for Andres, who went to Lancaster with September) is awesome. He took care of my transition from regular member to Silver & Fit member. Also showed me the hydro massage table which unbelievably healing!! There’s two tanning booths available as well.Of all the qualified Silver & Fit gyms in the Antelope Valley, this In-Shape has the most included benefits like towel service.Highly recommend In-Shape Palmdale West, especially for Medicare Silver & Fit customers!!

Its a very clean environment

A clean and safe fitness club, with a wonderful staff and an amazing variety of equipment, maintained for its members. Many classes throughout each week to provide a variety of different and interesting ways to enjoy staying healthy. The pool and spa are open at all times, as well as the sauna and steam room. This place has it all!

Very nice gym

Clean and friendly. Steamroom is a nice touch, people who wear stinky oils in there suck! Pool is nice. Upstairs area is a nice quiet added space to get my workout in quick.

No longer there

Nice club, with everything you could ever need from a gym. There might just not be enough equipment to accommodate the traffic during peak times--which is often the case elsewhere. Membership is a bit pricy, but I guess you get what you pay for.

Everything Love the atmosphere Love the staffLove the equipment options and the conditions of the equipment Love the cleanliness and attention to details of the changing rooms, locker rooms and bathroom facilities I would recommend these health clubs to anyone at any stage of fitness! Thanks guys! :)

Switching over from Frontline Fitness (Monster Fitness) wasnt easy, because I loved Alan who is the owner. He always took care of me and hes always friendly.To speak on my experience at In-Shape, I received a fantastic introduction to the gym and the best way to utilize my time to work out and resources they had to offer. I had a knee injury so I needed to conform my regimen to strengthen muscles necessary for recovery.They offered a free session with a personal trainer as promised, and he was great! He created an exercise plan that fit my needs. Ive been working diligently on my goals since then.The rates are reasonable for the amenities they offer and they maintain a clean facility from what I can see. Overall I rated this club five stars, because of my positive experience with the staff and the amenities offered.

I am very pleased with this gym, and would highly recommend it to anyone looking to join one. Even when its busy, the staff maintains it pretty clean. The locker room and showers are well kept, and the pool is pristine every time I use it. Staff is friendly and helpful, too.

In-Sharp is overall a amazing gym with a verity of different classes to accommodate your schedule. Staff are wonderful however, there was one incident on 7/3/2019 with an employee by the name of Ericka whom walked into the spin/cycle class 10-15mins into routines and was unprofessional and rude not only to myself but the instructor as well. It was over a patron who reserved a spin bike and they were all gone. Ericka could have handled the situation better than she did by reading off the names of the check-in list but instead stated and I quote ‘We’re all grown here and I’m not going to do that!’ And walked out of the class. Other than that, yes I’ll recommend this gym to anyone.

Great place. Lots of machines, but the club employees Do Not assist in Any way. Just go figure it out on your own and the best of luck.

Definitely the best gym Ive been too. The equipment is pretty new compared to 24 hour fitness its also way cleaner. The steam room frequently has problems but they are fixed very quickly. Lady T is my favorite workout class teacher I wish she taught more classes! She is so motivating, she actually does the workout with you unlike Kim, who just shows you a move then stands there.

New member for less than two weeks. The gym is clean and new which is a plus. And the staff is great which is why I’m giving two stars. Since I have been a member (less than two weeks) the hot tub has been broken which I have shared my concerns about to the staff. I don’t usually use steam rooms so I thought I would give that a try today since the whirlpool is still down. That is now broken. So I’m very frustrated. I have also shared with staff that of all the gyms I have been a member of this is the worst gym for re racking weight and if they are re racked it is never properly. That may seem petty but it makes it harder to load your weight quickly when you don’t like to spend a lot of time at the gym. I think this gym can be great but so far I’m not very happy. Thanks for listening.

There staff are super friendly and helpful. Most of the other people who go there are respectful and friendly. Im super thankful for my trainer, Dorian, who has helped me in healing my body.

Love coming here at 4am very lonely and it gets the job done. The gym always looks descent. I reccomend it!

Thank You Melissa for being informative, but not pushy. I mentioned I was only interested in the pool and that is what you showed me. My wife mentioned she was interested in all areas of the gym except free weights and that is what you showed her. You explained the monthly payments in easy to understand language and were very thorough with the paper work.Regarding the gym itself, there is always a person making an effort to keep the place clean and the equipment appeared to be in workable order although I personally only care about the pool. I am sure if something did break it would be repaired as fast as it possibly could. I would not expect the gym to employee a full time employee to sit around waiting for something to break.

I love this gym its very clean and organized, my children also love the kids zone. I have heard many people say its expensive but you honestly pay for what you get. They team is very welcoming and helpful.

I REALLY wanted to like this place. I canceled my membership after a few months. The main reason I joined was for the classes, but I also run. Unfortunately most of the treadmills are BROKEN 😕. I am also a member at planet fitness so to fit in a class and run I would have to travel to both gyms. Also, the bathrooms/locker rooms are not well kept. There are odd stains in the changing rooms and I would find random clothing in the bathroom stalls. Also, the overall organization and internal communication seems to be lacking. The staff is really nice and tries to be as helpful as possible but it seems that management doesnt give them the most accurate or to the minute information about special events, etc. Writing this review reaffirms that I made the right decision by canceling.

They used to provide towels for free........now you have to pay extra. Which is why they lost the star. Love the staff and the gear.

I absolutely love this gym! Everyone has always treated me well. The trainers are so knowledgeable and the classes are fun! Its always clean and taken care of. Ive been going here about 2 months now and cant imagine going to any other gym.

Been going since it opened. Good equipment that is kept maintained. Good trainers (mine is great). They manage to try to keep equipment on hand even though people are regularly walking off with it.

Respectful crowd and very helpful staff. Gym has much better options of equipment. Missing one star because of bad re-enrollment option, management cared less if I rejoined. Signed up at other gym with the option to have access to all.

I loved this place because they provide great customer service and they have everything needed to properly exercise.

This is the best place to work our. Staff are amazing and the layout is easy to follow no matter which In-Shape you go to. If you join you have to check out In-Shape in Victorville. It is well worth the drive it’s incredible.

Gym can get busy but always clean. Just a great environment. Staff is always nice and friendly. Wish they still had the womens part upstairs.

Very clean, priced the same as the other clubs in its field. Today, Monday, February 18 a young lady (makes me sound like a senior citizen), I believe her name is Erica was actually wiping down the stairs!!! Literally one at a time! I will give anyone here 10 to 1 odds you wont see that at any other gyms - anywhere! Really, check out this gym! It has everything any other gym has, but priced considerably less. You WILL NOT find a cleaner gym! Good Job ERICA!!! (Hope I spelled your name right) 😀

Love love this gym, finally a gym that does it right. Absolutely love the water massage for no extra cost after a hard workout. September and her staff are well trained and awesome! Clean and never too busy.

I travel around the world and hit up local gyms; this is one of the best training areas I have been to. Great equipment, including two deadlift platforms, pool, sauna, hydro massage. Really friendly staff and to top it all, I got a free 7-day guest pass. I would gladly pay to train here and will definitely visit again when I’m in Palmdale

Not happy with the inconvenient hoursThey have now.I miss the 24 HR optionI did really like this gym before hrs changed.

Great place, good friendly very helpful staff! Love this gym! They made me feel so comfortable from the start! Juan is a motivating trainer, wonderful guy.

When I walk into in-shape I see smiles from most of the employees everyone working and doing what they need to do. Bathroom clean and sauna, great job everyone!

Vastly over crowded unless you want to work out at 5am (because even though hours start at 4, staff seem to forget to open on time). None of their staff are very helpful or attentive, and I was given vastly incorrect information regarding my membership prices based on promotional information. Ive had to call this location multiple times but it was all completely pointless because I never got any consistent information or calls back. Other gyms in the area can cost a little more, but Ive definitely heard so much better from them and now personally understand why.

Clean, friendly staff and safe. Its the best gym in town.

Parking, machines and equipment wide open space.Clean environment. quick check in with friendly staff.

Would have given them a 5 but something is wrong! The soap dispensers in mens shower room ( 4 )seem to have been broken for over a period of time. I did mention it to a person who seemed to be in charge, but nothing was done. One of the massage bed has been broken for I Do believe even longer! The manager of in-shape east side has been doing a great job and runs a very efficient facility, which leads me to believe it may be corporate which is to blame. Staff is professional, friendly, and ready to help.

The in shape health club in Palmdale California is very clean, family in personal staff. My personal trainer one who have only met 2 times is well versed, very conscientious, in appears to know what hes doing. Im in the process of rebuilding my strength from both a neck operation in a left shoulder told a replacement. Im very, very happy with the facilityThey have all the Up-to-date equipment, they encourage disinfection after use with sprays in rags and they have staff walking through helping you out if youre having difficulty understanding how the equipment works or what your weight setting should be. I strongly recommend not only the the scylding but my personal trainer Juan

Oh wow!! I really enjoy this place. Havent stepped into a gym in many moons but this place is so spacious and natural light. Much thanks to Eddie just a genuine person to interact with and ask all my dumb questions. I enjoy how they provide to clean the equipment AFTER a sweaty workout (some are just a bit overly cleaning) but I get it. Its A gym people sweat is the norm, wash ur hands after. Ive enjoyed swimming, the Jacuzzi, the sauna the womens workout area and for now the circuit training. Its a no fuss thing. I havent yet taken classes but soon I will. Get there early though to those classes. So far its been good for me. I hate gyms. I havent used the facility to full use but hopefully soon.

Good gym, but there are TWO RED FLAGS at kids zone, those has brought my attention. My biggest concerns are about the LACK of experience of the staff at Kids Zone and the unsafe place for kids (broken/opened water fountain left on the floor exposed to any kids to get an electric shock).We are very concerned and disappointed!!!

Club is overall, great but they need more clean towels to clean the equipment. The towels are usually extremely dirty in the upstairs area and not many cleaning towels available. I am still looking into getting a Personal Trainer.

Very clean and friendly staff.

This gym is an excellent place to exercise. The people working there are friendly and always willing to offer their help.

Always clean and the staff is always friendly, even at 4 am.

You feel good when you visit this place, I love the pool which has a temperature of 87 whereas the out ambient is 45.Overall the work out environment is quite clean and healthy.

Great gym that has it all! Well-maintained, professional crew & fun to visit. No excuses not to get & *use* your membership;)

Good gym good people, wish they had more machines but its not a Golds gym so its all good.

In-Shape has everything you need. Swimming pool, sauna and showers. The Work out rooms are spacious upstairs and downstairs. Lots of good equiptment and best of all great trainers.

Gym is too crowded. They continue to add more members however the gym does not grow in size.It’s impossible to work out after work during the week, but now weekends are difficult. A few members don’t want to share equipment no one from management is there to discuss basic gym etiquette with these members.The staff consists mostly of teenagers who are not paid enough to care.

Equipment keeps needing repairs and they need to get some new stuff. But its very clean and has a friendly atmosphere.

Best gym iv ever been to I love there Warm pool and there steam room

Im a senior so joining a gym can be intimidating. Erica criss was so amazing. She showed me around always smiling and informative. Giving me class room tips. That i can go at my own pace. She even helped me with my online form. Thanks erica!!

Nice and clean gym. Kids love the kids area and i love working out.... Go see Veronica to sign up

I love it .is clean .the staff is always willing to help.and great place to get in shape

Very clean and well maintained. Good amenities, ample space in lockers. Could use real shower doors and maybe a foot rest in the shower.

Great space. pay extra for hydro table. bring your own towel though

By far the best gym Ive been to. I enjoy using the area designed for women. Its very encouraging. Very friendly staff. Cleaning equipment is conveniently located at each workout station. Two thumbs up for inshape Palmdale West.

Its in a good location. Theres almost always parking. I like the classes here, Id recommend the Body pump classes.

Poor upper management.Most employees are really good people.The whole upper management needs a tune-up.To much politics, not enough true leadership.

Excellent equipment, great variety, many cardio machines, clean pool, sauna and steam room. Tanning is too expensive and they charge you $5.00 extra per month to use the towels...

I love this gym, I go around 5am or 6am and I love it it! is never crowded.

Best gym in the area, best amenities and awesome staff

The atmosphere is great everyone is happy and very friendly, its very clean.

Great

Equipment is always broken and missing. Weights are very poorly racked. Closing at 8 on the weekends is very disappointing. Even 11 on weekdays is sad. If you can afford the extra 10 dollars a month Id go to 24 hour or universal fitness. Been going for the last year due to living right next door and being on a family plan. Got a 24 hour membership and havent been happier.

Fun place to workout. All kinds of classes, yoga, Zumba, weightlifting, swimming, and cycling! My kids love the playroom with games and a huge climbing set.

Love & Enjoy all work outs.personnel and coaches are very supportive and attentive, and helpful to your needs as well.

Always clean friendly staff never over crowded no long waits on machines its legit

Love this gym! I have been a part of many gyms and this one is my favorite one. They have a section whre you can work your whole body out in 30 minutes. The thing is the time flys and you dont even feel it. They have a pool, jacuzzi, steam room, and a sauna. I love going to the morning water works class because not only do you burn 800 calories it is so much fun! If you are looking for a gym to join.......THIS IS THE GYM TO BE! Also the staff is very friendly :)