I have lived in Palm Springs for 20+ years. I have had the same pool service for years. I never knew how good my pool could look until I changed service to Pool Care Solutions. Before my pool looked alright... but after PCS took over cleaning, it looks amazing!!Kiki in the office is as nice and helpful as well as the Owner, the tech and boys in the repair department.It’s so good to find a business that takes pride with their jobs and provides excellent customer service. I highly recommend this company for any pool care needs you may have!

Pool Care Solutions BEST pool company in the Desertthis company came to my rescue... repair team was fast and fixed all the mess my old company left now I have them for a weekly maintenance and my pool looks better than ever I know I can rely on them:)Thanks Chris you and your team are the best!

I have been using Chris and his team at Pool Care Solutions for a couple years now. I needed their help this morning (Sunday) because my spa wouldn’t heat and I have guests in town. Poop Care Solutions’s on call technician arrived within an hour of my call and fixed my heater in under 30 minutes! Thanks again PCS for everything!!!

Chris is the owner now and it wasn’t much better when Dennis owned it. I had high hopes for change. I knew we should have looked around but we have been using them to clean the pool since we moved in, years ago. So, we hired pool care solutions to remove old coating in pool, replace tile and paint the deck. While we were away from the house for a week, the pool coating was jack hammered off and the new tile applied. Then no one showed to work for quite awhile. Well, needless to say ... when they did finally show up to start ... the pebble tech installed was the WRONG type. What we ordered had glass beads in the pebble tech mix but what we got was just plain pebble tech. Big price difference, you know. Not what we ordered. Chris had the nerve to stand at the edge of the pool and claim that the beads would shine after it was acid washed the next day. Needless to say that never happened! It’s in and stuck now. And he knew that! Chris had the audacity to deny what we requested (we have the original samples), with a straight face and offered a $500 credit. I can’t print here what I want solution to be! I was livid, still am a little. Tile ordered was correct and looks great. (surprise) Chris never returned to the house after he was confronted. Pool was being filled and light went out in pool, wiring replaced and the light totally went out in hot-tub and had to be replaced, at our expense, even though there had never been any problems with the lights BEFORE they touched them. It kept throwing the breaker, which it had never done. I thought for sure the light was going to be $499.95 (get it) but it was $400. Finally lights are in and pool is filled but deck is not painted. When they did finally show up to paint, it will have to be touched up as they were dry brushing and a-lot got missed but i wanted them OUT! GONE! Totally unreliable for major work! Barely reliable for pool maintenance. Problems reported through the years but never any follow through, only excuses. There are enough pool companies in town not to be stuck with one ... just because! Do the research and shop around or you may be in our shoes ... $15,000 later and not happy with the work ... Avoid being a victim and hire someone else!This review will be posted to Yelp, Nextdoor, Google, The BBB & possibly Facebook.

I finally found a pool service that cares, is professional, keeps my pool beautiful, and is very affordable.

Pool Care Solutions installed a pool/spa automation system at our home and we couldnt be happier with the results. Thanks so much for you help!!

Horrible Secretary! So rude ! Pool service always had an excuse !

Fast and friendly service from professionals you can trust!

We tried, we really tried but at the end of the day the customer service was not sufficient and the pool service was not great. There was always an excuse.Done!

Very bad company Please please do not use . Lied about service call and parts needing to be repaired to get extra $. called to request another service secretary was very rude and didnt care.

So far, Dennis has taken care of us VERY well. Came out to fix a problem (we thought it was major), he had it fixed in < 5 minutes, and no charge!