They are the nicest people and wiling to help. Every time I went there I felt welcomed, listened to and cared for. I would highly recommend.

The Smoke Tree Jewelers is a real jewel in the desert!! A family business in Palm Springs for decades, their customer service is SO far above any jewelry store in the desert. I had rings appraised and sized here. They do everything... large estates, design jewelry, display a beautiful selection of high quality pieces, and give each person time and expert advice. I cannot recommend them enough.

So I called them up to make myself a custom black diamond chain and bracelet out of 2 18 chains i had purchased from an online jewelry auction. I had originally asked major jewelers i shop at and didnt get a fast response, so I called them figuring they had an actual jeweler (Found them on Google maps).They did indeed have one so I brought my chains to them as soon as I was back home in palm springs. Everybody was polite and helpful. I had just sold my 2 gold chains and pendants before going back to work after taking 4 months off because of the pandemic, and wanted this chain to be 22 instead of the 24 I always buy because it fits over my head. I wanted something I can have forever, classy, I can wear with or without a pendant, and black diamond. I thought I had a 8 a half inch wrist but the jeweler recommended 9 and some change after measuring and I took his advice. He also recommended a 24 to 26 chain to go over my head which I didnt want. I also wanted the hardware to be white gold instead of silver, luckily they dont work with silver. The jewelry showed me a bead style clasp wich I asked to see and me and the pretty lady working also agreed was not a good fit. So after that I was then given a price of $500 and some change for the rebeading and gold hardware. I paid immediately instead of at pick up. Called next time I was in town (10 days later) not done. Called 7 days later and turned out I missed their call same day. So 17 days opproximately before completion. The jeweler is working on jewelry both times Ive visited so they are not just fooling around, and instead busy. 2 older ladies complimented my jewelry and said they where also getting some black diamonds that day. They also welded the clasp instead of just bending it witch makes me feel secure, and the hook for the clasp is unexpectedly large so I can hook it. They have rolex watches and a cool black hublot watch. Didnt look at much honestly because I shop at the jewelers who do celebrities and hip-hop artists. I will say they had some nice custom ladys pieces tho. Pretty stuff and good diamonds. Didnt notice any I clarity trash their, also wasnt looking much. After I had already took my jewelry to them I was quoted $1000 for the same work by another NY jewelry and most didnt respond or said they dont work on other peoples jewelry, because they make their own obviously (diamond district) so Im happy 😊 (I have not cleaned these once yet so lots of finger prints and stuff)

The owners were very nice and helpful. I came to check if they can resize my silver ring, but they don’t do silver ring sizing. They provided me where to go. Also helped to check my ring size. Very helpful. Recommended. Thank you

I took my Black Opal Triplet ring in to be cleaned and repaired. I specifically asked if he could take the ring apart, clean it, and fix the prong. He advised me he might have to replace all the prongs, which I agreed to. I specifically said I was unhappy with the opal’s appearance. He said the adhesive was loose between the opal and the acrylic top. I asked him if he could fix it without breaking the opal. He said yes.All he did was “clean” the metal and reset the triplet with new prongs. Had he told me that he was incapable of taking the triplet apart to polish or clean the opal, I would have thanked him for his time and looked for another jeweler. So, $125 later, I’m very disappointed. The gold work was well done, but he needs to be more clear with potential customers.

Not very friendly staff. Made me feel very unwelcomed. Would not recommend.

Was almost ashamed to even take my watch in because it was a cheap fashion watch that I probably only paid $15 for. They treated me as though I brought a Rolex in and quickly replaced the battery while also fixing a small problem with the face. Very professional and friendly.

Great experience. Very friendly staff and the sales associates were very knowledgeable with watches.

I’ve used smoke Tree Jewelers 3 times now for 2 ring and one watch repair. Everyone in the store is very friendly and helpful. The quality of the repairs is outstanding. I’m very impressed with them and will use them in the future. Without hesitation I can highly recommend them.

Excellent work and customer service. We arrived to the shop late, but they were so kind to reopen for us.My watch needed a new battery, but I found out that the hinges were weak as well. So, Jerimiah was so kind to fix every think and clean and polish my watch.Reasonable prices and we highly recommend this family owned business.Thank you!

Beautiful new and Vintage jewelry. Lovely service. Watch repair and battery replacement. Good people.

Customer service is alive and well! I’m from Colorado and had a problem with my watch. Not knowing where or who to take it too I checked the on line reviews and took it to Smoke Tree Jewelers. It turned out to be a minor issue and Jeremiah solved it on the spot. No charge and couldn’t have more accommodating and pleasant. What a find in today’s business world!Jim WaltersDenver, CO

Right before Christmas,(like 3 days), I brought in my late husbands Citizen watch which was not running. I liked this timepiece and had assumed that the battery had died. It turned out that the battery was an eco-battery and charged by regular exposure to sun and ambient light. (It had sat in a jewelry box for many months) I had no idea. The jeweler told me that he had spent time removing oxidation from the Re-chargable battery to see if he could re-charge it. Lo and behold, my watch sat under a light in front of his work desk and he told me that it had indeed been re-charged. He then re assembled my watch and asked me to wait a minute or 3 while he polished the band. This watch hasnt looked so stellar since my dear Peter purchased it many years ago.All this attention and service for a $10 price tag .Smoke Tree Jewelers are the best in my opinion.Thank you,Gerald McLoughlin

Ordered custom pieces outstanding service very happy experienceDonald Garsh, DDS

I went in to get a battery changed on my watch and was looked after very promptly with courteous and prompt service. I would recommend them to all my friends.

Terrific work and great merchandise!

Nice folks