Expecting a lot more from a resort course. Loved the elevation changes. Greens were good. The layout is a more problem. Where youre trying to hit 200 to 250 yard tee shots and only have 15 yard wide landing area, thats not fund for the average golfer. Cart paths either dont exist or are broken pavement. Pro shop looks like it hasnt been updated in 40 years. Staff was super. Its just the course really needs maintenance and figure out a way make it more enjoyable versus such tight fairways. No way would I play again just because of the layout.

We loved this hotel and we surely gonna go back. Lots to offer and a family kid friendly. The best part was the exceptional service and the food was really good trust me I know good food.This was my first weekend get away right after school and moving to a new house I needed it so badly and this place was our sanctuary! Same as my friends.

It is an amazing place! I have a member ship there for a year. They have food and a water slides for everyone!

This is a great place to stay. They have several pools and 4 golf courses. Suites are very nice. Its not cheap but its not over the top expensive considering the amenities. We will definitely go back.

The landscaping throughout is beautiful! Cute and clean lodging but does not qualify for a resort!Beware there are NO ELEVATORS & they charge 20% gratuity for every food/drink purchase on top of their already overpriced items. Quality of food and drinks were very good though. Hallways do smell old and musty but room was really clean. Staff was friendly but reservation ladies have poor communication amongst themselves. They definitely need to make notes of conversations they have had with there customers about pricing, amenities etc. Diana had no clue about information that Joy had given me about our room since there werent any notes. Due to so MUCH back and forth Judy gave me and my girls and upgrade at no cost. However at check out we were being charged. Again because there werent any notes!

Was there for a night and it was a great experienceMore than enough parking space for both visitors and residents, room had a living room, bathroom/toilet, bedroom with balcony and a kitchenette, (refrigerator, cooking utensils, coffee maker, oven, dishwasher etc)First of all, no room service available, but there are restaurants around and quite easy to locate.They could do better with demarcation and signs to help new customers find their way around the premisesFinally, it’s a big function golf course with nice views.

Packards Steakhouse presented an excellent Filet Mignon. The staff at Salamander front desk were pleasant, courteous and helpful. Jake in the pro shop was also a pleasure to interact with and golf knowledgeable! The Copperhead pro shop was far less cordial. We were refused the opportunity to drive the cart paths as is customary even at Pebble Beach. A lame excuse of “too much play” on a rainy Friday late afternoon. I stood down by the entrance to the Snake Pit for 20 min and saw no golfers! I golf and understand golf etiquette while visiting. He could use some customer service refresher courses.

Our family stayed at Innisbrook for a reunion that was planned a year in advance. Upon check-in, two rooms booked out of the dozen, and one of them ADA necessary, was at a completely other end from the rest of the family. The villas are in a rental pool so things change but at no time did I get correspondence from a representative from Innisbrook telling me they had to change the room configuration. During the year of correspondence with group booking I dealt with four different representatives. I assume there is turnover but even so, it should be seamless to the consumer. The room our family stayed was infested with little german cockroaches in the kitchen and would come out mostly at night or when you opened a drawer. This is not resort style rooms. We told Innisbrook when checking out and even sent an email to people with the last name of Williams and McKay, but they never responded. Some of our family were members of Innisbrook in the very beginning and since hosted several reunions; this is the first time to be disappointed. This use to be a nice place to stay, but they need to reevaluate the customer service and quality of Innisbrook and rekindle that experience from the past.

Love the atmosphere, food is amazing always. I wish theyd get their colossal fish sandwich back the way it once was. It was always impressive. I go there once a month with friends sometimes twice we have a regular bartender who we thoroughly enjoy and find very friendly. However the bartender that was there was younger and not as friendly and the service was considerably slower as she seem to cater to a younger crowd. But overall its a very good experience almost always!

Unfortunately, at checking we were given a dirty room. Not just dirty, but as if the person jest checked out dirty.The front desk made right by the situation by giving us a room upgrade and free pass for apps and drinks in the restaurant. That was fine except the nightstands in our room were disgusting. Circle cup marks AND another circle mark and marks around it. It was clearly the landing spot for a used condom.I will say our dining experience was excellent! Unfortunately, the restaurant will suffer if the resort does not do its part.

Definitely not worth the price absolutely overrated.... everything about this place is overpriced..... the food at the resort isnt worth the price you can go to longhorns and get better prices and quality.... the people who own condos(i guess) here are snotty and snobby and call security if you dont look like they do.... the beds were hard the room was small and outdated..... the pools are not that impressive... the golf course isnt that pretty but its a challenge.... all in all i wouldnt stay here again unless they paid me to

Just spent the weekend at Innisbrook with my whole family and we really had a great time. Lots of swimming pools to chose from and slides for the grandkids. Dinner and entertainment plus the staff were extra courteous and gave us all the help we needed. Also, I brought a bicycle with me and its great riding around the miles of roads with light or no traffic. Great community.

My family has stayed on this property twice. Our initial stay 2017 was amazing. Our second, Memorial weekend 2021 was alright. Many of the family activities were non-existent this stay, and our cleaning service was horrible. The linens were dirty, along with two towels, which were insufficient. The property is beautiful, but our dinner service was also horrible initially. Our waitress literally threw straws and paper coasters at us. I had to request a different waiter.

This place is awesome! We had a blast!

First Night at Innisbrook -- the day started out great, the staff were very friendly and helpful. The food and atmosphere at the Bar restaurant was excellent and I enjoyed playing the island course today. However, we were laying day for the night, it went from 5 star to 1. I drew the short straw and ended up with the pullout couch. When I pulled out the mattress it was covered in rat feces! Now we waited over a hour for someone to find us a new room.

Ive only ate at the salamander grill here and been to the loch Ness pool. The grills food is delicious in the pool is always clean and fun.

We loved this resort and the overall experience, aside from this one safety issues, which I hope they address before someone gets hurt.Pros:1- Clean comfortable rooms.2- Nice gym.3- Nice pool with 2 pretty nice slides. Other smaller pools as well.4- Staff were very polite and had high level of customer service.Cons:1- No refregerators. I got 2 little kids so i had to have one for their milk. Luckily I brought my own cooler.2- No elevator. We were in the 3rd floor.3- life guards at the pool are likely not well trained. No supervision over them either. It THUNDERED a few times and they did NOT get people out of the pool. That is a huge safety issue!4- No black out curtains in our room. We were in 3359 (St Andrewa building) so you can not really sleep in if you wanted to. Also blinds were not working to were you tilt or make it go up and down. So that was a bit annoying.

The best golf experience Ive ever had the course the service The atmosphere 5 stars. We played Copper Head... Im just the average golfer but this place makes you feel like a pro

Awesome getaway! Need to visit a few times just to enjoy all that it has to offer!! Never want to leave!

Had a heavenly time there. Excellent massage and the amenities were superb.

Amazing experience! Great facilities. The spa was amazing. Golf was just perfect. It was a great experience

Went here for Easter brunch. We were one of the first groups to be seated and ordered within 10 minutes. Then the wait began. It took over an hour to get our food. Food was good, but nothing special. Not sure what took so long. Probably wouldnt go back.

Beautiful resort and wonderful staff! This was a great experience as I visited for Florida PTA leadership conference.

This place was amazing! Not overly crowded. The wait staff super nice and the food delicious. The hummus plate is a must try if looking for something light!

Great golf course, even with cart path only. Great day

What an incredible experience, living here must be what the doctor ordered...lol

Staff is so nice, pools are clean and the grounds are amazing. Its all we were need.

Love it. A little on the older side but very clean. Great poolside service and pool area was immaculate. Kids absolutely loved the sand areas around the pool. Definitely will be back.

OH BOY... I have so many different experiences about this place. Many good and bad. I actually worked here at the Lochness pool. After knowing how they treat their workers my level of respect for the company tanked. I grew up just across the street from Innisbrook so it was always really cool to see the PGA tour come to town. The golf courses are definitely overrated and your money is better spent at some other courses in the Tampa area or Orlando if youre willing to make the drive. I have 0 respect for the owner of the establishment. I know way too many things than i should about them and about some of the ways theyve treated other businesses theyve worked for. Unless youre a millionaire that wants to spend money at a VERY average hotel room, dont go here.

Played there this weekend, could not have been more impressed! North Course very good shape, good test of golf. Then played the Island, Wow! What a course! Great shape, great lay out! Staff was excellent. Will return to play again. Thanks to all staff that made are trip enjoyable! Also golf shop, I had lost a club, and they called me to let me know that they found and have shipped my club.

Nicely kept grounds and golf courses. The staff was super friendly everywhere. The Osprey bar was very slow to serve us outside but other than that it was great.

Canterbury Lodge just cut down a pine tree with an active Osprey nest! This is unacceptable. Too late now, yet repercussions are inevitable for this place.

Great place for weekend or long term visit! Clean and relaxing spaces. Great food at restaurants on site! Great customer service!

We were charged $3000 more than my confirmed reservation a day after check in. On the second day, The Reservation Manager Ashley came out and told me she was fixing my reservation so I didnt have to come get a new key every few days because of the way I was booked. Instead she added on $3000 to my stay. When I asked her why she did this.. she told me it was a surcharge fee for golf. I also was told at check in my 2 room suite was not available that I reserved and they wanted to give me a suite with 2 twin beds instead of double /queen bed. I tried to speak with and meet with the Managing director Mike Williams with no success. During my time at the front desk on 3 different days, it was a common occurance to hear the front desk state, sorry we do not have that room available but we have this...... Bait and switch comes to mind. As far as the golf goes. The North course was in horrible shape. The Island and Copperhead were in excellent condition. However, they neglected to share the Copperhead course would be cart path only. Also, areas would be blocked off in the fairways, you would have to move your ball and not play if you landed in these areas. Still paid full rate to play the course. I did email and give proof of my confirmed reservation and rate to the managing director/gm whom has done nothing to date of this review. I was told he took personal day off after I sent him this information and he would not call me back. Huge disappointment in the response from management when reservation fraud was made.

I was part of a large womens event there this past weekend. We played the South Course for several days. It was in terrible condition. Lots of brown patches in the fairway and on the greens, which were also quite bumpy. The box lunches they provided were substandard. Got the feeling they didnt really want us there. Ill never go back.

Its a very large property so some of the areas can be challenging to find. The Edinburgh conference hall is a decent size. The facilities are well kept. Parking isnt the clearest in terms of signage. Overall a nice place to meet.

Great place to stay, employees were all great and the golf courses were fantastic. I highly recommend Innisbrook.

Innisbrook is a very quaint, beautifully landscaped golf retreat. I dont golf, however, I did work some side gigs during VALSPAR, for my first time. I enjoyed it very much and will most definitely be wàtching out for more opportunities in the near future.

Third time we’ve stayed here. Worth every penny. Rooms, grounds, pools and staff are fantastic. And the restaurant is 5 star also.

The course is pretty dry right now 5/2021. Gorgeous place & The staff is always so amazingly nice!

The scenery was to die for I was working so I didnt get to see too much of the property but from what I saw its a nice place for a family vacation

Very nice club. The only issue seems to be that they do not enforce their own rules. Like unattended children or mask-wearing

The food is always OK, but the staff are litereraly the best and the atmosphere is great, which makes this our GOTO place (with the dogs).

We had the best stay here for Valentines day weekend. The girl at the front desk provided exceptional service and was really kind. The Loch Ness pool is expansive, the perfect temperature, and a great way to unwind. The suite is sensational, and provides an excellent view of the Copperhead course.

Great atmosphere and staff were amazing. The Roberts.

Its the best place just beautiful the people are wonderful and house keeping is the best around so curtious polite and cant do enough to make people comfortable

Four beautiful golf courses and an extremely Pleasant front staff. Recommend this highly

Tremendous place to play golf, top rated course and the service is tremendous. I list homes for 1% so I get busy but always look for a great place to play golf. Kerrymitchell.com

The staff are very nice and helpful, and the golf resort itself was great. However, our room had a laundry list of issues:- after waiting 3 hours, our room still took 30 mins later than the stated check in time- despite mask required signs everywhere, the staff had no issues with allowing 30 maskless idiots crowd the lobby while we waiting to check-in. Apparently we are busy was a passable excuse for not enforcing masks here in Florida. Color me shocked.- Our room wasnt vacuumed and had toenail clippings and hair all over the floor- There was a rat trap in the room- There was something missing from the bathroom wall- The entrance to our building had a sign on it stating that there was a sex offender in the building, but was quickly taken down within a few hours- The room keys stopped working

Worked well and very easy. For the money, one of the best values in travel. Everything said this place is managed by people who know how to run a hotel and cared to ensure everything was perfect.

Beautiful place to play golf, the course was amazing, but our room and building were in need of a remodel

Very nice staff. Outstanding tennis coaches. Copperhead really nice layout. Decent/ok maintenance. Condos on course very dated exteriors but updated interiors.

Very clean, calm atmosphere with good amenities and great food, just a little overpriced for certain menu items

A really nice location. My room was ok. Prices were over the top expensive. Servers were overworked. Too many customers for wait staff. Talk about too expensive. Four golf course with excellent layouts at over $300 per round each. I realize its February, but 3 of the 4 shouldnt be over $75 tops. Too expensive for their condition. North and South are in goat ranch description category. Too bad. Could be nice.

Both Copperhead nd Island are outstanding courses and must be played. Its currently cart paths only on Copperhead ahead of the late April PGA a tour event the Valspar Championship. The course is in pristine condition and is probably the best conditioned golf course I have played. Because of the virus the resort is not booking its usual conference and convention business so the courses were uncrowded and we played for 3 days with almost no one in front or behind us. Their platinum package is outstanding. For about $1,000 each with double occupancy you get 2 nights and 3 days, 4 rounds of golf on whatever courses you wish (we played Island and Copperhead 2X each). Breakfast, Lunch, unlimited range balls, our hotel room and $30 each merchandise credits in the pro shop. How do you beat that given the quality of the courses. For my money I wouldnt bother with their North and South courses. They are OK but nothing nearly as nice and Copperhead and Island. The rooms frankly need updating but were adequate but its the golf thats the big draw. Food by the way was excellent. Enjoy!

Great resort hosting 3 premium golf courses, including the famous Copperhead. Great pools and a friendly staff .

Very well maintained pool. Great for quick weekend get away for the family...golf and recreation for the whole family.

Great place to bring the family, do some golfing and catch a massage!

Nicely appointed but the beds were very uncomfortable. They need mattress toppers.

Stayed and Played all 4 courses Nice Place slightly Dated but nice clean rooms, Friendly staff. and a lot of History, Copperhead was on My Bucket list. However Island was my Favorite.Kudos To Bobby, Andrea, Carlos, Young Don and Of course Meghan for keeping my coffee cup full it was an Brisk 45 Degrees at tee-off just like Home.

A pleasant place for conferencing, rest, sports and fun.

Amazing place to stay. Nice pools and staff is very kind!

Innisbrook is getting ready for PGA tournament! Beautiful Copperhead course is looking great. Accepting spectators so get your tickets early.

Nice golf courses, recommend Copperhead & The Island course. South course greens are like velcrow and very slow. North course is better than south

Great location to get away and focus.

AWESOME!!! If I could give it more stars I would

What can you say about Innisbrook and the Copperhead course that hasnt already been said. Clearwater area should be proud to have such a professional jewel in their midst. The price is worth paying for such a magnificent, perfectly groomed, highly competitive course.

We had a nice view from our room that was the highlight. The service at the clubhouse was great food good..however the rest was disappointing. We paid for our stay foyr days up front in full before we arrived. Secind day being there they had a hold on my card for 1100 dollars so i called and was told typically they hild 100 a night for incidentals..however we were only staying 2 nights. They could not exolain the hild was told a manager would get in touch and never did. Called back in the evening and was told it was booking.com holding the miney so i called them and they said it was not and boiking.cim called the resort and explained it was nit them...however still no call from the manager at the resort for explanation of the enormous hold. In short they were trying to double charge. Miney was finally replaced 2 days after check out. I spent a couple hours trying to sort it out and they could not even give a courtesy call to me..terrible mngt. Then someone from maintenance came in our room without or knowledge to repair a leak that we were unaware of and left us without hot water fir a whole day. Rooms outdated. So needless to say for the money paid to go here it was definately NOT worth it..would NEVER go back

I love Copperhead and the island courses however the greens on the North and the South course were a little bit rough but still playable

Nice place and great friendly staff.Opt up for Copperhead and Island courses. North/South courses are only a playground or day off. Executive suite was nice but just basically 1 big roombirth.golf.death

It is a part off the package deal at Innisbrook golf & CC very clean and well maintained

Its all fun under one Entrance!😃♥️😃

We were allowed to take water and they gave us 2 bottles for free. Unlike southeren dunes who confiscated our coolers and water. And wanted us to pay 3 dollars a bottle if she came around again.

Very friendly staff and well kept grounds

We play golf very appealing golf course the overall look is really nice course we had a good day is in great shape

Very hospitable service, clean rooms, and convenient location.

Valspar tournament today. Limited crowd made it more enjoyable.

The lay out of island course is beautiful but very challenging. Greens are very hard to read. But the overall experience was great. Staff were very kind and helpful.

Nice course. Challenging course. Little disappointed with the fairways.

Based on the existing reviews, this could have been bad luck, COVID related, or just our expectations, but excluding golfing at Copperhead, this was a forgettable trip. My buddy and I also golfed Island and South, both were forgettable. Courses were in rough shape, carts were ancient, perks were scarce and we were rushed off the Island course because of a member tournament that was scheduled the same day. The food across the property was decent, customer service was average, check-in/out process was a cluster, golf staff was average. Ive had friendlier and more welcoming staff at a local muni course, which is crazy based on how much the trip cost us. Copperhead was the highlight and one of the best courses Ive ever played, so as stated, it was the only exception. Just meh.

We only played the Copperhead Course and were not guests at the resort. The Copperhead was tough but playable for a 20 handicapper like myself. Greens were in great shape, fast and true. Fairways also in good shape. Tee boxes could use a little work and some of the bunkers had been washed out by the previous days rain. All in all, a great day of golf. My only disappointment was finding out that the copperhead snake statue at the beginning of the Snake Pit was made of heavy plastic rather than bronze or some other similar metal.

Attended the East Lake High School Madrigals Winter Sing-a-Long at Innisbrook and what a magnificent location. Christmas decorated golf carts, tree lighting, and holiday movies playing, all against a beautiful rock waterfall pool.

My family always goes golfing here! They love it and couldn’t ask for a better golf course. All the trees and grass are so beautiful. They also have a nice spa building here when you can enjoy the relaxation.

Our trip was canceled due to COVID-19 travel restrictions. I canceled this reservation on August 10th and have still not been refunded for my cancellation and cant get through on the phone. It should not take over a month to get a refund for a prepaid reservation. EDITED: I followed up per the response on this review and still have not received a refund. I will be filing a dispute with American Express Monday.

Not a bad place to stay.... Best Cuban sandwich I ever had

If I died and went to Heaven I hope they have Innsbrook behind the pearly gates. I love this resort, the staff, quality of service cant be beat. Great place for family and the 3rd love of ny life....Golf.

Innisbrook is always great. Best in class guest attention.

Wonderful experience. Great staff and great customer service. Karman and Jake at Osprey took care of a small issue we had on our first day with grace and dignity and ended out making our experience another great one. Highly recommended. Could not bring higher praise to their staff. Go!

We loved staying here for over a week with our child. Theres so much to do on the resort. The spa was excellent and totally worth the splurge. There are bikes to rent, fun pools, and the grounds were managed quite well

Great facility but not necessary to charge an extra cart fee for someone with a medical condition. $35 charge at the Copperhead course. Not customer service friendly and did not care either when you question it.

This place is amazing. Four beautiful golf courses with Copperhead being the top course. If youre looking for golf souvenirs, make sure to check out each individual clubhouse. Found a few items that were specific to the Copperhead clubhouse that I thought were unique and had to get it.With the size of the resort, there are shuttles that you can call to take to around. I though every place was place was walkable and put in some good number of steps doing that.

I wouldnt really know. Im just the mover, but the staff and security are nice.

The best place ever as one of the PGA Tours

A beautiful well maintained golf course where many well known professionals have played. Worth a visit.

Unbelievable golf, i mean how in the world do you play that game, at that level. the Valspar Open was an experience

Awesome place, excellent customer service.

Awesome pools and room are absolutely beautiful.

Glory days were over 30 years ago. A bit dated, but the golf is still excellent. More like NC with the elevation changes and pines. Quite unique. No place like it in FL.

We just concluded a 3 day golf trip and it was phenomenal! We had a group of 16 guys and played golf on 3 different courses. Considering it was summer, we thought the courses were in great shape, especially Copperhead and the Island course. The staff was great. The guys in the bagroom and working the carts had us loaded up and ready to go each day. Claire was assigned to our group and helped get everything set up with rooms, meals, tee times and pairings. Each day she met us at the course and checked in on everything. She was great!Our last day we got held up with some rain for our morning round. The starter worked with us and shifted our afternoon tee times back to allow for lunch. Much appreciated and great customer service!

Beautiful place I will attend next year