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The Cleaning Authority - Palm Harbor
32712 US Hwy 19 N, Palm Harbor, FL 34684, United States
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The Cleaning Authority - Palm Harbor

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Wi
Review №1

I hired The Cleaning Authority to perform two deep clean cycles on my house as I am a single man who works 75 hours per week. I have two dogs, so over time the house gets a bit dirty. The Cleaning Authority did a fantastic job getting the house the cleanest I have ever experienced with just the first deep cleaning! They are extremely nice, polite, and professional. I highly recommend The Cleaning Authority!

Ma
Review №2

I found TCA on Google, requested a quote and decided to use their cleaning services. We had our first cleaning today and we are very happy with how well they did. Not only does the house look fantastic, their service has been outstanding as well. I would highly recommend to friends and family!

Br
Review №3

Very professional and courteous business. Very friendly husband wife owners a pleasure to deal with. All the staff is trained, polite, and also professional and courteous. They have a very convenient app that makes it easy to pay, schedule, and cancel appointments. It is also easy to communicate with them via email or text. Very pleased with The Cleaning Authority, and would recommend them.

An
Review №4

Such great service! The ladies were on time, and did a fabulous job! They were friendly and professional, and my home looks amazing! Excited to be working with this company :)

An
Review №5

2 ladies come out one day a month and in less than one hour leave my home spotless. I’m a disabled old man and this service is vital to keeping my home clean and neat.

Ro
Review №6

These women were wonderful. They were scheduled to come between 10-11 am . When they didn’t arrive I called the company and they said I was scheduled for 1-2:30. This has to be changed since I need an am time slot.The cleaning was great so no issues with that.

Va
Review №7

I had a new team today and this was the best clean I think my home has ever had. Thank you Carlisha and Diana!

Ji
Review №8

So nice to come home to a clean home. Team 4 did a great job from top to bottom!

Pa
Review №9

Team 3 did my monthly cleaning today. They arrived on time with their own equipment and did a super job. I highly recommend them

Do
Review №10

The two ladies today did a great job. Thank you.

Fa
Review №11

The cleaners are always thorough and polite and do a good job. Been a satisfied customer for years. Todays team, Harmony and Kaylyn were especially nice!

Br
Review №12

Going a different direction. Constantly need to reschedule and when they do come they spend an 1.75 hrs and dont clean obvios areas, like the windows. Looking elsewhere

Mi
Review №13

We are extremely happy with the first official cleaning experience provided by Team # 3 of The Cleaning Authority! Looking forward to having them in our home every other week!

Ma
Review №14

Wonderful cleaning crew. Went above and beyond expectations

Da
Review №15

Daniela and Betty came in and never stopped working!!! My house looks like a brand new home!I can’t wait for them to come back...they were a dream team!

ge
Review №16

They did a terrific job, I will always recommend to others.

Na
Review №17

We were pleased that they delayed coming to meet our needs - Dave had medical procedure yesterday and was slow moving in am. All were pleasant and house looks great! Thank you!

Na
Review №18

This was the first time using their services and when I arrived home the house was clean! I will continue to use them and do another review once I become a longer, established client. Im hoping the quality does not wane as others have. First time...so far, so good.

Bo
Review №19

Happy with the monthly clean performed by team 14. They were on time and did a great job!

Ro
Review №20

Nola and Sam were great! Friendly, courteous, thorough — who could ask for more? Thanks!

Su
Review №21

We love TCA and have used them for many years. Kudos to Team 3 who never fails to leave our home spotless and that is saying something because we do give them a challenge. Happiness here...

Da
Review №22

It was their first plane and they did a wonderful job

Je
Review №23

The ladies from The Cleaning Authority are very professional and thorough. Our house sparkles when they are finished!

Li
Review №24

I finally remembered to request Bruce to be used on my wood floors instead of whatever they use. I will supply that for them. So, for the first time Bruce was used on my floors. They wont look like they should for a while but it took a year for them to get the way they are now. Just hope it doesnt take a year to get back to normal. Also, forthe first time in quite a while the team had at least one person who speaks enough English to communicate with me.

Lo
Review №25

My house sparkles and smells fabulous after servicr. I am so happy with this service. I love The Cleaning Authority.

De
Review №26

Should have cancelled after the first clean. They skipped a room entirely without even telling me, didn’t clean mirrors, didn’t clean kick boards to stairs, and broke a trash can. Called and spoke with someone who said they would replace the trash can, give me a credit (only a small amount) towards the clean and the next time they cleaned someone would come and see that the cleaning was up to par. Absolutely NONE of that happened. The worst part is giving them another chance because of what I was told and now I just feel lied to and I am out the money for another clean that I could do myself in a few hours time. If you decide to use this company note that they do NOT clean a lot of things and their long list of what they clean is not the important things......they don’t clean the glass on the sliding doors, inside the oven, etc.

Ti
Review №27

They did a wonderful job! Very happy with the service and can’t wait for the next time they’re here.

Me
Review №28

They did a great job! Love that I can pay through the app! House looks amazing and they were so sweet!

Br
Review №29

We have been using The Cleaning Authority of Palm Harbor for more than 7 years. WE have been very happy with the results of the detail rotation and professionalism of all the girls that have cleaned for us. I would like to especially mention Rachel and Jessica for the fantastic cleaning they did for us. Inside of 2 refrigerators, inside the oven and throughout the house was immaculate! Thank you for an awesome job and we continue to enjoy a clean home”

El
Review №30

Today was my 4th cleaning with The Cleaning Authority. A group of 4 women came in and did such a great job. The price is fair and the job is very good.

Kr
Review №31

We started using TCA earlier this year and have very happy. Every team has been on time and very professional. They are very considerate with my husband working from home and working around his numerous conference calls. I love knowing exactly what will be cleaned each visit and all teams have done a good job. On this last visit with Cede and Kim, they even moved small furniture to ensure a thorough dusting and floor cleaning!Highly recommend.

Ke
Review №32

Love them. Been using for several years. Great experience, great team.

Sh
Review №33

I have used The Cleaning Authority for at least 4 years or more. I love when they come! The house is always cleaned even in places I dont think of. Team 9 is who I have had, and love them. They are on time, and dont mess around. They get right to work. I work from home so I see how quickly they are in and out, and how wonderful my home looks afterward. They use products that are safe to my pets, which is a big thing for me. I would highly recommend them and have to many people.

Jo
Review №34

I have been using the cleaning authority for over 2 years now. Team#10 Natalie & Renee are great!!! Both are great people and hard workers!! I had some issues with a different team and Sue called me right away and assured me that things would be taken care of. As with any business problems arise but they always address them right away and correct the issue. This week Natalie & Jess came and did a fantastic job. Team #10 for the win

Ev
Review №35

Did a great job. On time, worked efficiently with my house squeaky clean when the left.

Yo
Review №36

Really nice cleaning job, pleasant, polite and knowledgeable, no perfumes just smells clean.Thank you

Te
Review №37

They do a consistently great job cleaning our home. Very professional and reliable. The leadership is easy to work with. I highly recommend them. Our cleaners this week were Nat and Renee and they did a thorough cleaning. It is a pleasure to have The Cleaning Authority clean for us.

Mi
Review №38

We LOVE our Cleaning Authority service! I highly recommend. They are so efficient yet clean thoroughly and with high standards. I also want to give a special shout out to our recent team Sara and Iliana - they have fantastic attitudes, work ethic, paid attention to detail, and were lovely to interact with. Kudos!

ma
Review №39

Love the workers. They are pleasant and trustworthy and always leaves my house very clean. They address any concerns I have ASAP.

De
Review №40

I am very happy with their service. Great team. Kudos

An
Review №41

All good again this week! Harmony (team member) is alwaysfriendly, efficient and conscientious.Angie Davis, Dunedin, FL

Ni
Review №42

We love The Cleaning Authority. We went through several cleaning companies without great results before we found The Cleaning Authority in Palm Harbor and have been so so happy since we found them. They are very professional, do a great job cleaning and have been wonderful working around our pets!

Ho
Review №43

We started using TCA 8 months ago and have been very happy with their professionalism and the quality of their service. All of the teams do a great job cleaning our house! The past few cleanings weve had a different team each time, and this last time was with Team #5 Sam and Amanda and they did a great job! Were very pleased.

Ma
Review №44

Overall, good job. Just, please put the bedspread back on the king sized bed. As usual, speedy and efficient.

La
Review №45

We have been using the Cleaning Authority for years. Especially now more then ever, it is comforting to have a team you can trust in your home or office. The level of care and professionalism is exceptional. Team #1 is the best!

Ch
Review №46

The team arrives on time, they are pleasant but not intrusive. The price is higher than I have paid for cleaning services in the past but the women do a great job!

Ri
Review №47

They did a nice job and were here on time. Very professional and nice people!

Ou
Review №48

Toilets are never really scrubbed. Everything seems to be done just to move on the next house. Although there was a promise to detail it rarely happens

Yv
Review №49

Have been using their services for years. Had extensive remodeling done and they kept my slot for when we were ready to start services again.

Ro
Review №50

Hi first cleaning, looking to see what the next job looks like

La
Review №51

The principals are friendly, accommodating and responsive. The ladies Gabi and Tina were wonderful today - and staff is always pleasant, professional and do a great job! I highly recommend the Cleaning Authority of Palm Harbor!!

To
Review №52

Plz keep Miranda & Ashley assigned to my home. Lv them great job.

Yv
Review №53

I do not wish to give you a report after every cleaningI was satisfied.If I have a problem I will contact you. I love the team Please do not ask me every time they clean to give you a report.

Es
Review №54

My team did a perfect job! on-time and thorough. thanks

Al
Review №55

I have had the service for a few years and am completely satisfied with the service. All employees that have been to my home have been professional and provided a quality service. To date I have not had a complaint about the service. I would definitely highly recommend their service.

Ja
Review №56

So far after many, many months, we have been very pleased with the quality of the work and thoroughness of the cleaning. Great job - many thanks!

Gr
Review №57

I have used TCA for many months now. They are excellent. Very consistent, great communication, and speedy. They’re in and out so it’s not a big production when they come and I can tell the cleaners are experienced. Small touches like pillows fluffed, throws folded and towels arranged really is special compared to other services I have used.On a special note. My husband is a 100% combat wounded veteran and I am also disabled and have special needs. Until TCA, our needs were ignored and unfulfilled. I can tell owner Allison what we need and she will come over to make sure TCA gets it right. That is hard to find. Thank you everyone at TCA!

V
Review №58

I am changing my 5-star review to 1-star because of the companys management and bookkeeping. Let me preface this review with the fact that I tried to help them out during the COVID quarantine by continuing to pay them every two weeks, even though I put my service on hold. Not once did they reach out to thank me for my support. In fact, when I started my service back up again, I had multiple situations where they recorded my new payments incorrectly and thought nothing of pestering me about them, and then charging my credit card WITHOUT my authorization, even though I knew I paid them what was owed. I had to take time out of my schedule to research my payments and send them proof of payment. Only then, did they realize that they credited someone elses account with my payment. After requesting that they delete my credit card info from their files, which they confirmed that they did, they AGAIN charged my card WITHOUT my authorization. In addition, after being a customer for many years, they decided to progressively decrease the amount of time that my cleaning team was allowed to be at my home. I originally contracted with them to be at my home for 1.5 hrs and, for my last clean, the team told me they were allowed to stay for 1hr & 3 min, or something ridiculously similar. Turns out, each time the cleaning person gets a raise, their time allowed to clean each home decreases. And, if they go over that time, they are written up on a white board for all employees to see. Now, shouldnt their service be about the quality of the clean? This is why their quality was diminishing as time went on. There is no way that my home can be effectively cleaned in less than 1.5 hrs, unless you bring in a team of more than 2. This company did not deserve my patronage and Im glad to be rid of them.

Da
Review №59

Gabi and Tina (Team #9) do a fabulous job and Im so happy that I have signed up for this cleaning service. They use environment friendly products and make our home look so nice.~ The Signs Family

He
Review №60

Dianne from Team #14 is very personal, attentive, and caring of my two little, old dogs. She actually pointed out a small toilet leak in my half bath which I appreciated very much for her alerting me, so I can address it immediately! Thank You Dianne!

Va
Review №61

We’ve been using The Cleaning Authority for a few months now. We are very happy with the work they are doing. We especially like Kim and have requested she be on the team that comes to our house. Thank you for cleaning well, being friendly to my dog and my kids. Thanks Kim.

Ge
Review №62

Efficient, and excellent cleaning. Detail oriented.Highly recommend!

Lo
Review №63

Ive been using TCAs cleaning services since January 2020 & I am very pleased with their work overall. I had been searching for the right cleaning service to help us maintain a clean home.Im a motivational speaker/coach & consultant. With my busy work as well as tons of travel pre-Covid19, I felt I was neglecting the cleaning of our home and I knew I had to hire a cleaning company. Several neighbors referred me to their cleaning company but I couldnt give the job to just anyone. So I kept searching for the right one for me & my family...When I first got in touch, they set up an appointment to come into my home to discuss our needs & to explain their process. I also loved learning about the story of how their company started.They do a very thorough job, use non-toxic cleaning products, practice rotation cleaning and leave our home spotless every time they come. Two other pluses are: I found them flexible to reschedule our cleaning appointments & they offer great value for money.The cleaning team came today January 25, 2021 & did a phenomenal job! I left to go do grocery shopping & run errands. When I returned I was so pleased to find everything clean & in order.That for me is about quality of life. Its means a lot to me and my family.We will continue to use their services. Highly recommended.

De
Review №64

I have been using The Cleaning Authority for several years and have been very happy. I did have problems 2 times and Sue made sure to take care of it. My current team is Betty and Areyls and they have been great.

Ro
Review №65

The ladies did a very fine job. Very happy with the experience. Good work ladies!!

Ja
Review №66

Good team. Floors not perfect but best ever.Keep this one for .me.

Ba
Review №67

Cleaning Authority is reliable and efficient. Their well trained staff is made up of teams who are well organized, hard working and pleasant.

Li
Review №68

Very pleased with cleaning service! They are on time, very friendly and do a good job!

La
Review №69

Every person who has come to clean our home has done a good job, arrives on time and is very courteous being in our home.

Ja
Review №70

Ive used The Cleaning Authority of Palm Harbor now for over a year and Ive been very happy. They do a great job! Recently, Team 11 (Margie, Norma, and now Madelin) have been taking care of our house and have done a wonderful job. This month, The Cleaning Authority kicked off their summer food drive. I am so happy to know they are engaged with our local community and welcome the chance to support a company with a socially responsible mindset. I highly recommend The Cleaning Authority of Palm Harbor!

La
Review №71

I used Cleaning Authority for over a year. At first they did an amazing job and I even left a 5 star ⭐️ review. The last few months it’s been pretty bad. I have called them back to tell them things were missed and Sue came to supervise the next cleaning and than again things were still missed and I just let it slide. So on Tuesday they were here and they missed so many things. Dead bugs in my window sills, door tracks not vacuumed, microwave not cleaned. Floors weren’t vacuumed good and mopped well because I vacuumed after they left and got a ton of stuff in my vacuum, And the mop water was dirty after I mopped it. The cabinets weren’t wiped down and the baseboards weren’t cleaned properly there were still dust on them after I told the girl to redo it as well. I asked the other lady to dust on top of my refrigerator because they never do that and she said I can’t reach up there. Seriously! The money I pay to have someone take care of my home and it’s not properly cleaned. They keep sending different people too. I mostly had team 10. I also had a neighbor across the street I recommended and she had bad experiences as well. I was embarrassed. I normally don’t leave reviews unless something is pretty bad or really great. Just wanted to warn others. Wish I could post pictures of what I found after they left. Because I have them.

Li
Review №72

Gabi and Tina (Team #9) did an awesome job on our house! We were very pleased with the result!!! Highly recommended!!!

Lo
Review №73

Reliable, thorough, of good spirit.

Se
Review №74

Gabi, Tina and Marlenne provide excellent service - they are professional, reliable, trustworthy and respectful of my furnishings and my pets! And the best part - my house is perfectly clean and smells wonderful when they leave!

Ba
Review №75

The Cleaning Authority is reliable and does a good job. The cleaners are very methodical.

Ca
Review №76

I always find the teams pleasant and professional .... great workers.....

An
Review №77

The staff does a great job. I highly recommend them!

Pa
Review №78

Our home looks wonderful!

Ja
Review №79

Lisa and Renee are dependable and do a wonderful thorough job of cleaning each and every time. I look forward to coming home to my clean house every time they’ve visited!

Wa
Review №80

Alison,Please remove me from your database. I am very disturbed that you have not reached out to correct the terrible job your workers performed.I hope they enjoy using the Shoe protectors they took from my Protector Container. I had another company come in and said why didnt they send someone out to see how the home was cleaned.I should have declined the credit card payment!

Hu
Review №81

Have them come in every 2 weeks, they always do a great job...

Ga
Review №82

I really like my Gabby team! They are awesome! Thanks ladies.. You are the best!!🙂❤

Br
Review №83

An amazing eco friendly business, spotless clean every time for the past five years and counting would recommend to anyone!

Ro
Review №84

Great job very very happy

Da
Review №85

Thank-you Monica and Shanika for my wonderful clean! Very professional, attentive and personable!

Ja
Review №86

I love this cleaning service!! The girls did a great job!! Thank you!

Ma
Review №87

They are thorough and efficient and do a great job! Berenice and Brunny are the best!!

Su
Review №88

The Best Cleaning Company in Pinellas County! I give all the Teams and the Owners 5 Stars!

Ki
Review №89

9.20.21 jen 1 and Jen 2 are an excellent team. I am very happy with their work. Thanks. Kimen Mitchell9.7.21 Jen 1 and jen 2 did a great job. I really like this team. Thanks TCA.8.24.21 best team ever! JENNIFER and Jen did a marvelous job! I highly recommend TCA. They always work to keep their customers satisfied.5.17.21. Kristen and Julie of Team 7 once again did a top-notch --- please continue to send them to our house as we like them very much. It is helpful to have the same team if they are good because you dont have to explain the particulars of your own home. Thank you.Kimen Mitchell5.4.21. Kristen and Julie team 7 did a very good job. I hope you will send them back to my house. I found them to be complete and meticulous. Thanks. Kimen MitchellStephanie and Elsie did a great job cleaning the house; everything looks spick-and-span. My white spiral stair railing is gleaming. They even got off a very pesky mark on my shower floor. I am very pleased.9/21/20 Team Four Stephanie and Maddie were here today and did a great job. I had pointed out a little place in the bedroom under our bed frame that needed a special attachment and Stephanie was sure to cover that I as I see that she did. Im very pleased with all of my experiences with Cleaning Authority and would recommend it to my friends. Thank you. Kimen MitchellJessica and Carrie did a good job yesterday. They are very quick and so when they left I checked around to make sure things were clean. But everything seemed to have been done as promised. So Id say their quickness is not a sign of a poor job. Thanks, girls. Kiimen Mitchell2.8.21 team 8 did a fantastic job! I have never seen the bathrooms so sparkly clean. thanks.2.22.21 Maddie and Dakota did a great job.3.9.21 team 4 did an efficient clean. I appreciate their work. I would recommend TCA to my friends. Kimen Mitchell

Be
Review №90

The teams at The Cleaning Authority do an excellent job. Melissa, Katrina and Maria (Team 2) are always going above the expected. We had a very old dog and he made a mess while I was out. The girls were so sweet to him and cleaned him up. Ill always be grateful for their kindness. I LOVE THEM.

Da
Review №91

I’ve used TCA Palm Harbor for the last 3 years - always been very satisfied with the level of cleanliness and professionalism. Team 4, Amanda and Stephanie, are always very friendly, and even know my pets by name and interact with them!

Ka
Review №92

Ive been using this company for years, and if any problem arise they will take care of it right away.

Sa
Review №93

The crew were efficient and did a good job.

Ja
Review №94

I was a little nervous when Team #1 members changed as the old members did such a great job. However, Im thinking that the new Team #1, Berenice and Aralee, is even better! If something needs attention, I just leave them a note and they take care of it. Very satisfying to come home to a very clean house!!

Tr
Review №95

Team 7, Jennifer A. And Maria do a great job! We’ve used this service for a few years and have been very pleased. Occasionally another team fills in and we’ve been happy with the results each time. 😊

Se
Review №96

Ashley & Nicole were great! They were friendly and had our office looking ten times better before they were even done. My managers even noticed as soon as they came into the office the next morning. I am very happy that our company chose to invest in such great service!

si
Review №97

After having a few cleaning companies and just wasnt satisfied, we took a shot with The Cleaning Authority and so far so good. I think the best part is knowing on a Tuesday after Betty and Katia cleaned Im coming home to a clean house. I Have yet to meet this wonderful team but one day when I do, I will worship the cleaning goddesses that make my house a joy to come home to,.

Ka
Review №98

We are so pleased with our Team 12, Lourdes and Leslie. They do an awesome job. Our house looks wonderful after they are finished.

Di
Review №99

Have been using this service several months now. I am very happy with the work they do and their prompt arrival and departure. They have been very accommodating when I’ve had requests about scheduling, and very warm and friendly when they come to work. I’ve already recommended them to a friend and would do so for anyone.

he
Review №100

My parents used this service for a number of years...due to the aging process, I had cover for them on their assign day which meant getting up early, rearranging schedules only to experience a big NO SHOW... no phone call, no message, no nothing... after about a half hour I called in only to find it had been rescheduled for late that day... when other doctor appointments had already been scheduled...They will charge you a re-schedule fee to be sure, but I guess they will schedule you at their pleasure (read the fine print) …. Great Service...So, if you want a specific date with an unknown time... sign them up...Their response below is untruthfulthe phones were NOT disconnectedMy father wanted to continue the serviceThe Voice Mail workedI had to call to find out YOU messed up the schedule...BEST THINK TWICE about using these folks...

Information
14 Photos
100 Comments
4.6 Rating
  • Address:32712 US Hwy 19 N, Palm Harbor, FL 34684, United States
  • Site:http://thecleaningauthority.com/palmharbor?utm_source=GMB&utm_medium=organic&utm_campaign=palmharbor
  • Phone:+1 727-233-4814
Categories
  • House cleaning service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:Closed
  • Sunday:Closed
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