When I called to get an estimate with Arthur Sailer Windows, Warren was out quickly. His estimate was similar to another company in town. I chose AS because of all the high ratings online. It took 6-weeks to get our window glass in and installed, and Warren and Mark worked 45-minutes to do ALL the install work. They were incredibly fast & efficient. Its nice to see our clear window back again! (Photos: Before, during, after, with AS van in the distance)
Having Arthur Sailer Window Repair come to work on my sliding glass doors was one of the best decisions I ever made. The cranky old sliders were barely operational now they glide like a butterfly without the sting of a bee.I have already scheduled them to come back and repair the rest of my ancient windows and make new screens.Recommend to anyone that wants old windows to operate like new.Thank you Arthur Sailer Windows!
Very professional company, they returned my call, scheduled an appointment and updated me that they could come sooner. BJ was the technician and looked at my broken window and 4 other windows that were not working properly. He looked at everything and gave an estimate first. He was accommodating, looking at the window and fixing the one by my computer before my meeting. He was able to replace the window that had been broken for awhile very quickly and was on his way. It’s great to have such a professional company and great customer service. I will be sure and recommend.Thank you.
Thank you for your prompt service! I called to get my glass sliders fixed and now they seem brand new! Will def use this business again.
They came and put new rollers in my sliding glass doorand had to make several adjustments, and it works greatI would highly recommendGreat service
Our window installation company unfortunately went out of business. A neighbor spoke very well about David and the Arthur Sailer Window Company. We called them to ask about an issue that became apparent. They responded by having Warren stop by to access the problem immediately. I had a solution, an estimate, and the job was done in less than a week. Warren and Noah were on-time, prepared and professional as they completed the work. Our lesson is, choose a window installation company carefully, and even then it it may not work as planned. The second lesson is find a Quality service professional like Arthur Sailer Window Company. We have thanked our friends for their recommendation and we recommend them to anyone needing window service. Their 5 star rating is well deserved.
Never had such a poor experience by ANY service industry in my life! Unable to obtain an appt for an estimate until the day before - in fact the day before call never came. I called & rep said he had confirmed the day as Friday but I guess I made up this scenario of calling me the day before to make an appt. Asking for another appt - the rep said HE DID NOT WANT US FOR A CLIENT - he was so arrogant to my wife on the phone, when she tried to reschedule AND she gave them a call early in the morning with a # to reach her, she was dismissed by him - I dont check my messages!DONT USE THIS COMPANY- extremely poor customer service - shame on them!After response to my review - owner did reach me on my phone, after business hours.. He explained his dilemma of not seeing phone calls once the day begins, so he was unaware of the new # to reach the unit .I appreciate that the owner was diligent in his dedication to his company & customers by discussing this problem. However, I was expected to understand his inability to take a message 3 hours before the appt time indicating a new contact # - I guess he should understand that we did all we could to make the appt fruitful. Best of success in his future endeavors
WOW! Called about getting my sliding glass doors repaired (doors were very hard to open/close) and within 6 days I recieved an estimate and doors repaired. Courteous, punctual, and well priced. Excellent customer service. Highly recommend Arthur Sailer!
Very professional! We had a window broken in our home and I googled companies- chose AS based on reviews and was not disappointed. Promptly came to estimate and give installation time. They called ahead of time to confirm availability/appointment. When it came to install they called again to confirm time date and arrived on the button. Would definitely use again. Highly recommend.
I had called over 7 companies to repair a broken window with no luck. I left a message with this company. David the owner returned my call promptly. He was empathetic to the urgency of getting the window replaced. His employee Warren came out and did an awesome job. The job was completed in a timely manner, no mess was left behind and the window looks great. I highly recommend this company for a job well done!Thank you again
Outstanding customer service. The sliding track to our pool uneven needed lots of tweaking. This company and the staff. Warren everyone patient super courteous efficient and responsive. This company exemplifies and embodies the concept of customer service. Very very nice staff
Professional and helpful. Submitted my request online and that evening I had a response and call back the following day. Service techs were very nice and kept me informed of their arrival. My window issue ended up being user error but techs showed me how to prevent it from happening again. Thanks!
David and his team came out right away and fixed both my sliding doors. They were professional and their quote was competitive from the other bids I received in the area. I strongly recommend them if you are looking for a trustworthy and experienced team to do a quality job.
Very prompt and good, fixed all my screens around my home and screened my porch. They also do a great job with windows. Before I got new windows they always fixed the handles and replaced glass on my old windows.
Called yesterday about needing roller replacement on one of my slider doors. David came out this morning and had everything done in 45 minutes. GREAT service. GREAT customer service and fairly priced. Would definitely recommend him to anyone 😊😊
I would recommend Arthur Sailer Window Repair to anyone with out a doubt. They are very professional and reliable. They were able to schedule me right away for an appointment. The technician was polite and knowledgeable. Really impressed me, without asking, that he took his shoes off as it was a nasty rainy day.
Called them Monday told them I was listing my house on market Thursday and needed a complete repair of an old slider in the upstairs of my home. They were out the next day and did an amazing job, will use them again for sure.
Very prompt. Our windows are working great. So happy we don’t have to go through the expense of new windows. Thank you.
The Arthur Sailer Window team, Andy, David and Noah are great! Honest, experienced, efficient, reliable, return calls, arrive when scheduled and if will be later than planned call to notify. Their prices are completely reasonable. We have used this company for over 20 years and recommend them 10 on a scale of 10 !
After waiting 2 months for a competitor to get the parts to fix my windows and numerous excuses, I called David. He was out the next day to inspect and had a crew (including his Dad) 2 days later. What responsiveness and commitment to get the job done. They fixed my windows and re-screened 4 windows. They have my business for life and have become my referral contractor.
I was having a dilemma around 6pm on a Thursday, I opened my sliding glass doors and then they wouldn’t shut. I was freaking out and searched for help online then I called Arthur sailer window repair. He was so helpful and walked me through how I could fix my sliding glass doors over the phone. I could hear that he was home with his family and he still took the time to help me. I recommend him 100% he said he would come out if I really needed it, but after the tips he gave me I was able to get the doors back on the track.Thank you so much for helping me that night, I really appreciate it!!!
Extremely knowledgeable and prompt. The service and information that was provided to us was invaluable. David was amazing and ensured that we had all available information to assist us. Please use them you will not be sorry!
David was knowledgeable and helped us correct an issue with our window where water was getting in. Thanks so much for you promptness and expertise! We’ll definitely be giving you a call in the future for all our window needs!
Called for an estimate. Sent pictures of window repairs needed. Was able to give me an estimate over the phone. Called on a Friday, was able to come out on Monday morning. Was true to his word with estimate, called before arriving, showed up when he said he would. Fast repairs on five windows, I dont know if it even took an hour. We are so happy with the service received ! Will use again for sure !
The gentlemen that came were on time and extremely knowledgeableabout my old crank windows. They were able to replace 2 cranks and fix a third one. They were very pleasant to deal with and the price was very reasonable. I am planning on scheduling them again to do a tune up on all my old aluminum windows.
Our experience with Arthur Sailer was perfect. They were on time, clean, polite, and honest. All our old Florida windows are working perfectly now thanks to Arthur and his son. I recommend them highly.
Very professional called 20 minutes ahead. Replaced the glass, and cleaned up. Great service, fast and simple.
Great work, fair prices. Highly recommend. Honest!!
I needed a broken window repaired ASAP, and while other places were quoting me 2-3 weeks to just get the new piece of glass in, David worked with his supplier and was able to get me a new piece of glass the next day! I couldnt be more grateful for them working around my schedule and making things happen so fast.
David and his workers came over and installed 2 new windows for me they were professional knowledgeable and right on time overall a great experience I highly recommend them
THANK YOU, THANK YOU, THANK YOU!! I was trying to clean the window this morning and I broke it. It was the front window of my condo and I was unable to secure the window and was in a total panic. I googled window repair and began calling to see if someone would be able to come out to repair it today (Saturday) because it was completely open and unsecured. ARTHUR SAILER - OWNER DAVID VIETTO - is my hero. He not only answered the phone and assured me that everything would be fine - he came out immediately and secured window and home. I am totally speechless and am so grateful for what he did today. If you need window repair or are in need of new windows - I HIGHLY recommend ARTHUR SAILER WINDOW REPAIR & REPLACEMENT. David was amazing, he was fast, efficient and provided incredible customer service. Thank you David from the bottom of my heart. I was blown away by your willingness to help. Thank you for your professionalism, efficiency and your willingness to help me.
Best experience with a contractor that I can remember. Prompt, friendly, efficient, reasonably priced. COMPLETELY SATISFIED. I highly recommend this father and son company.
I cant say enough good things about these guys. My husband and I are in the middle of selling our home and one of our dogs broke a window. We were so worried we were going to end up spending a lot of money to replace the window because its old but they were able to repair it saving us a significant amount of money. They were very professional and knowledgeable and got the job done quickly.I will absolutely be giving them my business again.
I have to say that i was very happy with the service. Showed up on time and did a very good job. Would recommend and will use for any future services needed.
I would absolutely recommend Arthur Sailer Window Repair. I spoke to Dave who is very professional as well as the entire team. Thank you for fixing our window.
David is the best. I would recommend these guys to anyone. Extremely knowledgeable and courteous.
Great Service. Good and fair pricing and can just about fix any window!
Fantastic team, I have known and worked with these champs for years, highly recommended !!thanks guys!
Has been a long time service provider. Prompt,honest,fair priced, knowledgeable.
Very good price am recommended to everyone
Great service and professionalism