Typical back to school shopping killed this store. I got the last two notebooks in the store, and both employees who I asked for help couldnt care less. However, I found a nice planner to help me out with college even though I am normally very picky about them. Long story short, go to Walmart for back to school.
It is no wonder to me why all these companies are turning to employee free self service. I always support and go through the line or to the department where there are actual employees. The customer service is so bad here I prefer going to the self serve printers and machines. Tragic these days companies cant find friendly employees....or dont care to 😪
Very nicely ran store. Super helpful staff one member could not find what I was looking for but found someone who could. Always been a welcomed into the store thats why I make it a point to visit this location.
Ive had so many problems at this location. Employees are either ignorant or rude. This past experience has just made me decide to use Staples regardless of price difference.
I tried to place an order to pickup but I couldnt use my PO Box for my billing address, which is the address where my CC is billed. Too bad you lost the sale.
I do a lot of mobile work in the area and every single time I come in to get something printed. The internet is down. This is unacceptable. How can an Office Depot not have internet? In a industry where time and convenience is money. This location has truly dropped the ball. I will not be returning.
Only 2 employees in the store and I had to take them away from their phones to help me. Knew what I wanted in computers but was unable to get a straight answer to the questions I did have. Finally come to asking if I can buy it and the answer is as usual for Office Depot “ sorry we are out of stock “
Today is 11-18-19I wrote this review at 11:10 amI love Home Depot. I have my own business and on average spend close to $500/month at Home Depot for marketing supplies. Having just moved to the area from MN, I came to this location hoping to make it my new home depot location for all my business needs. Was in the store for nearly 20 min. Not 1 employee greeted me or asked if I needed any help finding anything. And its not that employees were even busy. The store was practically empty, maybe 4 customers. Employees would walk right by me and not even a hello. When it came time to check out I stood by myself in line at the checkout for 5 min, not one employee came to check me out. I ended up having to walk to the print shop where there were 3 employees and 1 customer and I had to ask them to check me out, as if I was invisible and Im a tall customer. Very impersonal experience. I wont be making this my Home Depot location. The employees on this shift need to be trained on customer service and hospitality because it was non existant.
Very helpful staff. I was asked if I needed helped then directed where I needed to go. At the checkout the cashier made conversation and even used a store coupon that I didn’t have to save me some money. I was able to find everything I needed and the prices are comparable to other retail stores selling the same things. Thanks for a pleasant shopping experience!
Very unprofessional, 👎🏻This place needs to have new staff, trained and they know what they’re doing👎🏻
I have just purchased a desk, and while I was ready to install it several parts were already broken inside the box. While customer service was good, Im not happy about purchasing something that was not reviewed before it was given to me. I have wasted not only my time but also my money.
I went into this office depot first time, and last time. I went to get 3 copies made 16x16. The guy behind the counter I dont think he knows his job. I was asking a price for blue prints $6.??.I was in shock then found out it was only $1.??Then told me he had to turn on the machine it would take about 10 min or so. That is fine I will wait. Then after time goes by he pulls the sticky note up and said oh this machine is not working. I would have to pull the paper off the other one because it is more money, and did not now how long it would take. FORGET ITI will never go back to that store.
A few times now when I have gone in to ship something I always end up paying more on shipping because of one lady in particular who either doesnt know how to do her job or is trying to make more money for the company. Its always the same person. I wont be coming back anymore.
EXCLLENT & I INJOY USING MY REWARDS CARD
Quinton Seggerty changed my life. He looked in to my eyes and I immediately knew I needed to buy a new printer. Give this guy a raise, he has the heart of a lion and the passion of a momma bear. I want to love him. Why doesn’t he love me?
Tammy was super. She made my 1st time experience extremely pleasant
I NEEDED OVER 300 PAGES COPIED IN A HURRY. ASHLEY IN THE PRINT CENTER WAS VERY HELPFUL AND HELPED ME MEET MY DEADLINE.
The computer tech, Billy, is awesome! Ive been a customer at this store for many years, and have never been disappointed in the techs. Great job!
I come here all the time to print. The entire staff has always been really helpful. Tracey in the print area is the best!
Nice clean store located off US 19. Easy to access from the Hwy. Items that you need are easy to find.
Ashley was the best, professional and helpful employee ever! Thank you!
Awesome! The copy center personnel was absolutely fantastic! I will always go to this location in Palm Harbor from now on.
Not very good customer service. Overcharge for shipping costs
Good selection and sufficiently stocked with quality items, easy to get in and out of traffic, plenty of parking and nice staff the times I went there.
Very helpful and capable sales person. A major improvement to have a tech services center.
So upsetting when you have bad customer service and you finally get to pick up you prints get home have to hand fold trifolds and you notice Office Depot just shorted you about 20 fliers!! 😡😡😡
The best place to purchase a laptop computer by far. Wait and look for the advertised specials you wont be sorry.
The building next door is under construction so it can be quite confusing. The staff were friendly but not very knowledgeable as to when they would get their restock trucks so that I could come back when desired items were restocked.
Very convenient and mached competitors prices
Super helpful staff! Had everything we need for school supplies!
Paid for printing and cutting on a large order of tickets, was told the price included cutting and would be ready by Tuesday (Wednesday at the latest). When I went to check on the order, they said I did not pay for cutting. Had to pay more than twice the quoted amount, and the order would not be ready until at least Saturday.
A great dining experience.
A lot for the money. Popular restaurant
Great store excellent employees.
Bad service ever, wait for 15m to take some chance. OMG!
I needed a household item ran in got it and was out in just a few minutes, customer service was on point
The guy in the printing department on 2/21/18 is an absolute ***** went in for a printing project and he said go somewhere else because he was too busy. I went into the parking lot and submitted the order online, 15 minutes later it was ready. Went back in and he asked why I was back because he was too busy! This guy is a loser and should be fired!
Excellent Service, Very Helpful
Great selection of office products
Was in & out fairly quickly
Rude customer service
Found all the items I needed for the office
They suck !!! They ate a bunch of as_holes
Helpful staff
Presently CLOSED FOR RENOVATION.
Reminds me of a warehouse.
Had what I needed
Typical office depot
Fast
Great service.