Hard not to love this place, They have so much great stuff in stock with the same prices I found on line. Everyone that worked there were so nice, The two ladies behind the counter were very helpful and fun to talk to. Made my shopping time there a blast, Thank you Danielle & Wendy for all your help and for spend the time with me that you did,
Fast, friendly, professional service.Thanks for a great shopping experience.
Experienced sales dept was able to help us pick out the right kayaks for our family. They delivered the kayaks within a few days as promised. Everyone from sales to delivery were very friendly and knowledgeable. I will definitely use them again!
Fantastic customer service. I was really impressed with the help and customer support. They helped me with all my questions and were knowledgeable and super friendly. As a business owner myself I really appreciate the wonderful service. Thanks again Bay City Outfitters.
Great personal experience! They went above and beyond on service and delivery. So glad we were able to support locals!
Bay City Outfitters has THE FRIENDLIEST staff and a great selection of kayaks and accessories. They helped me locate a part that was near impossible to find anywhere else. I cant recommend them enough!
I found this shop about a year ago when my son and I moved to Palm Harbor. It has since changed ownership during that timeframe and has only improved. We had already purchased kayaks right before finding the shop, but we have been able to stop in and get different accessories (yak attack and such) for ours and when the time comes to upgrade we will come back. We have also been looking at electric bikes and saving for a couple and will be stopping in to purchase those as well within the next couple weeks. They will let you get on and try out the bikes to get a feel for them and make sure youre comfortable (especially if youve never been on an e-bike. Weve also purchased a few lures and soft baits as well. So far I havent been disappointed. Danielle (spelling?) Has always been amazing, very helpful, and answered any and all questions weve had even if it was just about the area. As an added bonus they do take care of their military, veterans, first responders as well!
By all means, shop around. But before you make an important decision on a kayak, go here. So happy with our purchase & appreciate their advice.
I found BCO on the web and drove over an hour because they had exactly what I wanted. The staff was friendly and informative. Outstanding customer service! I would recommend them to anyone. Thanks
Purchased 2 kayaks from this location. Very nice and friendly staff. Their kayaks are top notch and would recommend checking them out. Quality was far superior to other retailers.
Great people! Got me a kayak part for half the cost of going direct to the manufacturer! Bought some new sunglassess while I was there.
They promised to give me a call when kayak trailers came in. They did not forget. Great price, friendly staff, terrific service. Thank you so much!
Pedal has fallen off now three times. Since I have taken kayak out three times; not great odds. Store won’t back purchase and refund our money even though we just purchased in December. My 83 year old Father fell in water trying to help me yesterday fish the pedal out of the water. Thank goodness he was not injured. Kayak was a birthday gift from my Retired Vet husband - and the store said basically too bad - no refunds. I like to support local business as much as possible. Don’t give them your hard earned money - hope I can help one person - buyer beware.
I purchased my MOTIVE EBIKE in April 2021. Bay City Outfitters was absolutely great preparing the bike for my personal use. Later in May I stopped to ask a couple of questions while riding by on the Pinellas Trail. They answered my questions and even checked my bike for any loose items. Today Friday, June 25 was riding on the Trail, Patrick Bay City Bike Mechanic, caught up to me. We talked as he was heading to work. Great conversation and just confirmed why I’m a satisfied customer! Thanks Again!
I ordered an accessory battery for my Kayak and it went fine, I received a follow up call asking if I needed a charger. I said yes, it was added to my order and I received it in 2 days
The Bay City Team and Feelfree company goes the mile for you. I have spent the last 6 months struggling with the Citrus county DMV to title my kayak. I had to give them a supplement to a certificate of title on top of the MSO and invoice. The BC team (Bob, Wendy & Danielle) went the extra mile to get the Feelfree signature and their signature. I now have a legal title for my kayak. I understand this is not needed for other counties. I cant wait to get out on the water. Thank you for your commitment to your customers satisfaction.
Bay City Outfitters is awesome. They were super flexible to work around my schedule and super friendly/knowledgeable. I highly recommend them for anything watersports related! Great company overall.
Just purchased a kayak here. Great service. Plenty of kayaks and gear to chose from. Nice and clean facility, friendly staff. Will be going back for more gear. Thanks guys!!
Just left the shop with a brand new FeelFree Lure. We were greeted as soon as we walked in. Employees were extremely knowledgeable and friendly. Every question I had was answered, prices were top notch, and I could not have had better service. Would highly recommend!!!P.S. Ask for Franklin. Best salesman ever =)
The people are very friendly, and knowledgeable. They were able to answer all my questions and put my peddle kayak together for me quickly.I highly recommend purchasing from them. You won’t be disappointed!
Fast and seamless shipping. It came a few days before they said it would. My only feedback is that I had no idea where it was in transit and I was lucky someone was home when it was delivered.
A great store with great prices and very friendly and helpful staff.
Above and Beyond ServiceI was riding on the trail and needed a part. It was just before closing, but they were willing to take the extra time and do an installation for free on this inexpensive part.It really helped me out, and they were very nice and cheerful. They have a great stock of E-bike, kayaks, and fishing equipment.
Have a GREAT experience with Danielle!!! Phenomenal customer service and product knowledge. Did not try to oversell have a lot of options. Thank you Danielle!!
Danielle is the best, found me the perfect kayak and the last in stock. The manager is a cool guy. The service is so good that my brought my friend in the next day to get his own kayak. Can’t recommend enough
Great service and AWESONE bikes! Very relaxed, low-pressure atmosphere. Test ride down the Pinellas Trail sealed the deal. Wendy knows her stuff and made the experience a BLAST!
Great people and great service. They had a wide selection and made the decision of getting my 3 Waters Big Fish 103 extremely easy. Thanks yall!
Great customer service! We purchased a couple items that we wanted to put on our bikes and he let us use his tools to do so. Also helped us find the perfect lock to fit our needs.
Great experience with Bay City Outfitters. Danielle was extremely knowledgeable and the new owner took great care of us when we came to pick up my new kayak. Will be back when the kids are a little older to buy more from this business.
The clips were as advertised and arrived quickly.
BC Baycity kayaks what can I say im highly impressed with my purchase from you guys. After doing a month of researching on kayak motor mounts finding hardly any companies that do quality work i found these guys, called them up asked probably 100 questions come to realize these guys know what they are doing . If your in the market for a quality motor and mount for your kayak this is the place to buy from i spent 300 dollars more than what I would have getting some cheap China motor and mount ordered it had it in within a week and installed in less than an hour. Just want to thank BAYCITY KAYAKS for the quality mount and motor you guys did amazing.
New to town and stopped in for a few kayak parts. Staff was really friendly and knowledgeable. I will definitely be coming back.
Great experience! Owners and employees are kind and knowledgeable. Will be back.
Such a great experience! So happy I stopped in- I highly recommend this place.
Contacted store, I was looking for a power pole micro. Owner stated 1 was left. Item was reserved for me to pick up later in the day. Product was waiting at front desk upon my arrival.
Opened early for us and owner was very knowledgeable about his products even though he just purchased the business. Highly recommended.
Courteous and cheerful staff with knowledge about kayaking. I bought a set of wheels for transporting our two person kayak and they were cheaper than Amazon.
Shop local!!! We had the best experience dealing with Will and Danielle!! They set us up with everything we needed and the quality of the kayak is way better than anything we saw at Dick’s.
Wendy was very friendly and helpful highly recommend prices are great!
Very nice very professional highly recommend !
Bought 2 new lithium batteries from BC PowerYaks today. The new place is amazing and the attention to detail was really what I needed. Ive been waiting new lithium batteries for my boat but didnt know much about them other than they are better. Chris (owner) was knowledgable enough for me to make the purchase. Thanks again!
Pedal fell off 3 times on the first 3 outings. Returned a third time and told me to bad, no refunds once it’s in the water. DO NOT buy from them. They will take your money and not back their product. Worse, they are rude and dismissive.
First time at this location, did a search on Google maps to find the closest kayak store near me. I needed to pick up some small stuff for a kayak trip. Was surprised to see one so close to the Palm Harbor area. Chris greeted me as I came in, seemed like a good guy. Once I had a chance to chat more with him this just confirmed it. I looked around and there were a good selection of fishing lures to my surprise. Lots of cool ways to rig your kayak that they can help you here. All and all its a really good place for your kayaking needs. Ill be sure to visit again.
Great people to deal with!! Very happy with my new feel free lure 11.5 v2. Fire camo color, Had a problem with the seat and it was taken care of with no questions asked!!! Will by from again!! Thanks you guys.
I was referred to this store, drove down and was very impressed by the showroom, the staff and the selection! I bought 2 kayaks that day. I’m very happy with my purchase. I highly recommend this store.
Very helpful. I was looking to upgrade and I love my new Moken 10 kayak. I went back for some accessories and they answered my questions
I highly recommend this place to purchase your yaks! They stand behind what they sell, reasonably priced, honest, and experienced! Bob and Patrick were so nice and not pushy! Just purchased 2 feel free yaks for me and my husband! So excited!
Best prices best customer service and what a beautiful indoor-outdoor showroom!! A must see!
Very helpful
Weve been looking for a Kaku kayak with an electric motor mount. Chris at BC was able to rig everything and its just amazing. Weve been having fun every weekend with our new yaks! Thanks again Chris for helping.
Come by twice during business hours and they’ve been closed. Sign says back in 15 this time but it’s been up for and hour and a half.
Very pleasant and extremely helpful...This is where Ill come to get my kayak
Friendly people, great help
Ive been in here a few times for random small purchases and found their selection very good.The owner showed me some of the power kayaks they were working on and I super impressed. The detail that goes into each order looks awesome.Very knowledgeable and friendly about the area and tips and tricks for beginners.
Very unresponsive. I reached out to them on several different occasions about the cost theyd charge for installing a rudder on my kayak and never was given a reply or even a courtesy acknowledgement.
Unbelievable experience. Best prices around. Greatest quality kayaks. Have any kayak for the type of experience you want. Bob and Cindy are some of the kindest people out there. They even let me pick my kayak up the night before no questions asked. I absolutely recommend stopping by and renting your next kayak here. I cant wait to rent again! Thanks B&C
Great shop for fishing tackle and kayak needs. Very knowledgable and helpful shop, that shares their information and expertise. Best shop around!
Great service and knowledge along with excellent product selection. I spent months looking for a fishing kayak that was 10 foot, not too heavy had accessory rails, stable hull and a decent seat. Found all this and more at a much lower price than other brands with similar features.
I stopped by to talk to you about kayaks. And was interrupted two or three times. And when you get back to me. It was like you had things to do. So that was wrong. So be HAPPY with it. I was going to buy one. But we went somewhere else.
Just purchased 2 feel free yaks! Bob and Patrick are the most knowledgeable and honest guys around! Highly recommended buying from them! You won’t be disappointed!!!!!
Great shop with superior customer service, great products and Bob will share his vast experience with you in helping you to select a kayak, fishing gear or any questions you may have about kayaking. I always run ideas for new stuff for my Moken 12.5 that I bought there as he frequently saves me money by not having me get more than I need. B&C carries only high quality kayaks and can rig your kayak for just about anything you wish to do.Honest, fair and just plain great service. 5 stars all the way!
Total joke never buy anything from this place makes commitments and does not honor them BUYER BEWARE STILL WAITING ON THE $200 DOLLAR REFUND THAT WAS NEVER SENT.
Great atmosphere, knowledgeable staff, and very competitive prices. For a tackle shop and kayak outfitter you cant get much better!
Great local shop. If I need or want it and they sell it, I buy it there. Very knowledgeable and extremely helpful.
Greatly appreciate the customer service and suggestion on the lures, Ill be back by when you get the Kaku Zulus in!
Bob did an excellent job in helping me select a fishing kayak. His vast experience & knowledgeWas unbelievable. The kayak is beyond what I expected. It was an absolute pleasure doing business with B & C Power Yaks.
Great customer service. I would highly recommend this company. Bob is the man!
Awesome place, bob is a great honest down to earth guy. Definitely will be going back for anything kayak related, just bought the 3 waters big fish 120.
Got a Diablos Amigo with the universal mount for my trolling motor. I have to say the kayak is AWESOME, and having a trolling motor allows me to get my spot quickly and then motor around the hot spots. I also bought a Penn reel/rod setup with a few baits. All their pricing is cheaper than the other local boat shops.
Great place. Fantastic service. Cool yaks!
Great people! Wonderfully helpful! And the prices are reasonable!!! Rent or buy your next kayak here!!
They answered every question I had. Very helpful.
Jess was so informative and helped us solve a problem with our kayak
Bob is knowledgeable, friendly and honest. Hell remember you after the sale as well. A quality experience all the way around.
I stopped an look at the Yaks, kayak w/ motor. Didnt ask about the price. But, probably expensive. Nice place to stop an look or buy.
Today I went with my brother..bought 2 kyaks..many more accessories..Bob is fantastic...had business with him prior..couldnt be more happier...taking my kyak out first thing tomorrow...Thks again Bob!!...Love Rudder...cute name for your dog!!
Bob knows his stuff. If you are thinking about getting a fishing kayak or adding a trolling motor you owe it to yourself to check out at B&C before you buy.
Great place, for all kayak needs. The owner is very knowledgeable and helpful
The gentleman that works there was very knowledgeable...also information..very helpful..
I purchased a pair of used kayaks due to $$ constraints for me and my son. Stopped in to this local shop close to my home. I had done some browsing on the internet. Much to my surprise found them to be comparably priced but with great customer service. He made a few suggestions and saved me a lot of money by explaining everything and not selling me things I thought I needed. A definite great experance supporting a local shop with exceptional customer service. I use the internet for ideas, but I try and always use a local shop. This is the place to go for knowledge,Supplies and customer service. He definitely has a passion for this hobby. I highly recomend this to be your 1st stop. I think youll agree once you stop in and see for your self.The tire guy.
Bob and his wife are always super nice and helpful!
My favorite Fishing & Kayak Store around, always has just what I need.
This place is awesome!
Proprietor very knowledgeable on local fishing.
Great place
Wouldnt go any where else.
Very good service by the store owner. We bought kayaks, good price. They also have kayaks to rent and have everything they need for when you want to go fishing.