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Matt Rio - State Farm Insurance Agent
1475 Palm Coast Pkwy NW #107, Palm Coast, FL 32137, United States
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Matt Rio - State Farm Insurance Agent

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Am
Review №1

I have been with State Farm and Matt Rio for a while now and my go to person for everything has been Denise. She is absolutely AMAZING! She is funny, caring, and most importantly very, very helpful. She is always available. Thank you Denise!

Ch
Review №2

Denice is so kind, very helpful, and always takes the time to answer any questions I have. Ive been with State Farm forever! They always have the best rates and coverage for me.

je
Review №3

I have been with State Farm for many years—first in New York and now in Florida. Tracy, Brenda, and Denise exemplify the type of core values that make State Farm, State Farm. They are professional and hard working, while at the same time, kind, caring, and patient. I am never rushed. I am always treated with dignity and respect. They take care of business right away. I always receive a prompt call back or email. Their work is accurate. In todays world, it is very difficult to find all of these characteristics within the same business person, much less a group of business people. Often professionalism and accuracy are at the expense of kindness and compassion…or the opposite is true. For the women in this office, the motto “Like a good neighbor, State Farm is there” is not just a motto. They aren’t just empty words. It is a core belief that is demonstrated by their everyday actions with clients like me. It reflects the type of good old fashioned work ethic and business practices that were the hallmark of my grandparents generation—a time when your word was your word, handshakes were honored, and you could trust your neighbor. In these volatile and uncertain times, with natural disasters ever-present, I am grateful to have these good neighbors at my side.

Ch
Review №4

I have dealt with multiple insurance companies in the past and Matt Rio- state farm has been the best by far. they work fast, have great rates and the staff is always friendly, patient, and knowledgeable.

Ru
Review №5

Matt was so helpful! He made the complicated aspects of Insurance easy to understand, and the whole process went very smooth and easy to complete. I literally had High Quality Insurance at a very reasonable rate, in mere minutes. Thanks Matt!

th
Review №6

I moved to Florida one year ago and needed a new State Farm agent. I havent had the opportunity to meet Matt yet but his staff has given me excellent service. Theyre very helpful and are always friendly and courteous. A pleasure to work with and I highly recommend!

Ma
Review №7

I can not say enough about how much I appreciated Tracy Monds help with our home owners policy! She was Jonny on the spot for me and was able to get us excellent coverage as well!Thank you Tracy we really appreciate your help!

Th
Review №8

I’ve had a great experience with this agency. I switched over my home and car insurance and saved a lot of money plus better coverage. High recommend!

Cl
Review №9

Matt is an outstanding man. You can trust what he tells you, and you can be sure that he will work to find the best solution for you. You cannot go wrong employing him.

Id
Review №10

Very good experience with this office when I moved down from out of state. Highly recommend.

Ma
Review №11

**** ATTENTION ATTENTION!!! Not all State Farm agents are the same!! The Matt Rio Agency has been servicing my family for a while now. We have always received excellent customer service. His staff has always been polite and has been accountable with following up when they say they will!!! Great job Matt Rio State Farm!!! All the great reviews, except the one negative ( there is always one, and that person probably wasn’t even A customer at this rate) fall in line with the professional service they provide. I highly recommended this agency.

Ga
Review №12

Very attentive to your needs, and great on the follow up. Denice is outstanding. Thank you.

Er
Review №13

The staff is always nice and polite. Whenever I’ve had any questions about my policies, Matt has taken the time to explain it to me in a way that I can understand. Have my house, boat, truck, and life insurance covered with Matt. Highly recommended!

Yu
Review №14

Matt is great! love to deal with him. my other insurance company was a nightmare to deal with. Went to see Matt told him about the situation he was able to bundle my policies and save me money!!!! I always thought that state farm was out of my budget but i was pleasantly surprised. highly recommend!!!

Mi
Review №15

Horrible customer service. Ive had SF for the last twelve years in Missouri with zero claims on auto or homeowners. Ive never been treated so poorly. Matt is never in the office, nor does he advocate for his clients with the underwriters. His staff is uninformed or indifferent, not sure which. His office made a very stressful time during my mothers terminal illness much more stressful. I transferred my business to Janet Tillman in St. Augustine.

Lo
Review №16

They are awesome! Denice is wonderful!

Ar
Review №17

We deal directly with Denise and she is just the greatest, always gets it right and is so pleasant to deal with. I recommend her highly and State Farm, she makes dealing with this agency so easy. thanks DeniseDr. Art and Rosalind Cushing

GA
Review №18

Great customer service. Always looking for the best rates. One stop shop for all of my insurance needs.

ro
Review №19

Matt was amazing with his knowledge of exactly what coverage I was needing at a ultra competitive cost.I would recommend him to anyone looking for the needed comfort of insurance.

Do
Review №20

Great Agent with a great company! Matt has always been able to give me excellent advise on my insurance needs. Just when I thought I had a question that would stump him he had a solution. Great guy, you will enjoy working with him!

de
Review №21

I’ve had this insurance agent since High School. Never had problems!

Da
Review №22

Matt and his staff are always very pleasant with smiles on their faces when I stop by. The energy within the agency is always positive and makes you feel at home.

Jo
Review №23

Just moved to FL from VA. So happy!!! OK, bragging a bit. Anyway, Matt Rio made the transition easier. DMV is no fun and he made sure he got us all the docs we needed immediately. He was available for questions and gave me straight forward and complete info so I could compare to my existing policies with Amica. For our family the switch was a was easy once we did the math. We are really happy we went with him.

Ni
Review №24

Matt is an amazing agent and an even better person! I’ve referred him some of my best clients and always get great feedback! I highly recommend him for all your insurance needs!

Ga
Review №25

Matt’s a great agent and even a better family man. Give him 30 minutes to help you review your insurance. The learning alone will be worth your time.

Lu
Review №26

Matt and his staff go above and beyond to make sure everything is set up correctly- very happy and will be referring people over

An
Review №27

Customer service was nice and kindly took the time to help me attempt to get a quote, all in all would not recommend state farm though due to the consideration that Ive been with my current policy holder for 2 years and because I moved states state farm denied me for insurance.

Te
Review №28

Friendly and knowledgeable team. Took care of my claim in a hurry. Recommend to all my friends and fam.

Ca
Review №29

This guy is awesome! He really cares about his customers and provides excellent service!

i
Review №30

I have been a client for 2 years now, and they have been absolutely wonderful ! Very nice and helpful people there !

Od
Review №31

Great agent and extremely knowledgeable. Highly recommend!

Da
Review №32

Matt is a great Agent...he really cares about his customers and community.

Ti
Review №33

Matt and his team are outstanding to work with!

Ra
Review №34

Customer service is horrible thanks for the heads up on dropping my policy. Dont make a claim

Ca
Review №35

Has handled multiple policies for a long time, no one I trust more!

Mi
Review №36

Great personalized services.

Be
Review №37

Matt Rio is the best there is!

Information
4 Photos
37 Comments
4.8 Rating
  • Address:1475 Palm Coast Pkwy NW #107, Palm Coast, FL 32137, United States
  • Site:https://agentrio.com/?cmpid=m7gd_blm_0001
  • Phone:+1 386-302-0366
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
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