My children have spoken with Dr. Adam for several years and he is very patient. Listen when he recommends something, because it can create a dramatic difference. He is one in a million!!
Every now and then if we are lucky, we will have the opportunity to find a professional who with compassion, trust, expertise and commitment help us find our way out of tragedy, loss, abandonment and the like. I was one of the lucky ones to have found Alex Iglesias PHD. I have known him for 26 years and can proudly call him a friend also. If you are willing to do the work, be honest with yourself and him, and want to feel better, be better he will help you find a way. If there were 10 stars I would give him 10. I would recommend him to anyone, from friend to stranger, that is how much respect I have for him. When I look at reviews I would always throw out the best and of course the worst but do yourself a favor, please do not discard this review, it comes from the heart and from experience. He truly cares about you.
I had the misfortune of being referred to Dr. Iglesias for my severe postpartum depression. I had left an extremely abusive familial relationship to protect my child, and I was in serious danger, being suicidal and unable to manage my new baby and the new life without ongoing abuse. I saw this doctor and laid it all out on the line. I told him everything, revealing things that had happened to me which I’d never been brave enough to voice before. I was determined to get the help I needed for the good of my family.Dr. Iglesias waited until my next appointment before calling me. He called me by the wrong name- wrong FIRST and LAST name- so wrong that I almost thought he had the wrong file. He didn’t slow, and started to tell me things that I’d he’d mistaken the file on, I absolutely should. It have been hearing. Because of that, I didn’t quite catch what he was saying, and he refused to let me get a word in edgewise to explain that I wasn’t the person he thought he was calling. Eventually I realized he didn’t care, as he’d called to drop me. He told me that he knew very well who I was, and that yes, he had the right person, even though he still called me by the wrong first name.He went on to say that he didn’t have time to take on a case as severe as mine, and promptly ended the call with no further assistance or recommendations.Let me be so very clear here: this doctor heard me tell him the history of my abuse, and knee I was in distress. He knew my family was at risk. He knew I was reaching out for help and that lives were in danger, and he called me at home, called me by the wrong name, refused to be corrected if only for the sake of being sure he had the right case file, and then dropped me like the plague. He put me in extreme risk due to his ignorance and unprofessional handling of a dangerous situation. At no point did he even once attempt to navigate me to care better suited to my needs- no referrals. No assistance. No compassion. He literally just dumped the safety of my own self and the safety of my family off as an inconvenience to his time.Stay as far away from him as you can. This is the kind of “care” that hurts people who are just trying to get the help they deserve. Nobody deserves to be treated this way, and frankly, the kind of response I was given, that directly impacts an at risk client, should be criminal. Please seek care elsewhere. Anywhere else.
I gave a start bc it would not let me do a review. Otherwise, I would not give any star at all.Wow!!! what a disrespectful answering service/ secretary or who ever she was. I was trying to set up an appt. I have never seen a counselor/psychologist for that matter, but I was looking for one and as I was trying to explain my situation... she did not care. All she wanted to do is give me a number of another facility without even listening to me. Poor social and ethical skills. I did not have the chance to see how good or bad was the doctor... but if anyone was looking for help... and was planning to commit suicide... this women who answers the phone would have been the reason a patient could make the final decision. People need to understand that if you dont loke your job and you are misserable, dont take your anger on others. Learn how to treat people better. Dr. Alex and Adam with all respect... your receptionist makes your office unwelcome and unpleasant.
Worst service ever. Dont go there if you really need help and guidance.
My 4 yr old son needed a consultation due to after a car accident and the attorney found these Doctor Iglesias as a last resourse to take the case because it was only with a letter of an attorney not through an insurance directly but a lawsuit case. Since we missed the appointment and called after the time agree to be seen, the office manager stated she would have the doctor call me back, the doctor didnt call back until 3 days after and not until after he heard my message when I called again on the 2nd day of no response. Dr. Iglesias stated he was not going to take my sons case for not having in consideration to call with time in advance and advise of not been able to attend the appointment, as I explain that I had a personal matter as the reason why we didnt show up, I even asked why would he not the case for that reason? And his response was just that on his line of work that was not appreaciated and he was able to choose who to work with or not. I understand the dissappoinment from the doctors point of view towards the client of not calling to reschedule before time but we were just going for a consult not even for treatment and from the clients point of view I think he exaggerated because any other doctor will just reschedule and get it over it but instead he just refused to see us period without even knowing or inquire about why we didnt go in the first place. I think these doctor is right about choosing its clients but there is ways of communicating things like that. To these doctors attention and to be considered: People: patients have lifes and things happen unexpectedly and sometimes things dont go as planned, I was kind to call the same day to reschedule, the next day again and left a message and even apologize but all I got in return was a turn down and a rude and inhumane doctor. Glad my family didnt have to end up working with such professional.
Greatests doctors ever
Worst doctor ever