I am very satisfied I have used them twiceWhat I like about them they are nationwide while Im in Louisiana I can get my vehicle serviced.One of my vehicles I had my transmission serviced along with my fuel system flush.Which I recommend. They did not pressure me into doing anything to my vehicle that I didnt want done.They have my utmost respect
Most recently my vehicle was damaged during a routine servicing. Im currently having to success with Valvoline accepting liabilities and offering a repair. Ive went here since they opened and never had an issue. After speaking with several people, others are also having bad experiences. I understand accidents happen but one should accept liability. I only want my vehicle back to its operating condition as it was when I pulled into their bay! Will update...
I came, I arrived, I was serviced, and I learned new car lingo! I spent alot of money but Ive learned that these guys are better than those WallStores. Plus I love thre cameras/ hate the restraining in the cab staring at my headliner! 🤓
I dont really know much and the guys there didnt shame me. My car is new to me and they explained everything as they did it. Wxplaining what type of oil I needed and why, how many miles, how to check it. Whats it supposed to look like. Im so grateful.
I literally watched a car finish with their service and pull out as I was pulling up. I was able to pull straight into a bay and the oil change was literally done in 10-12 minutes without having to leave my car. 10/10 will be back!
Very knowledgeable and easy to use. Never leave your car.
Quick, curious, and good price!
Service was very friendly, fair priced, and extremely fast. I was out of there within 15 minutes. I highly recommend this place if you want to be efficient with your time.
Always put the best grades oil in your vehicle and does a full check up. Great customer service
Charged me $50.00 for 2 windshield wipers, one was white in color and was a piece of junk. Didnt clear rain good at all, and left a white stain on my windshield that I have not been able to remove so far.
They were so friendly and helpful!
This place wad thorough and quick! Ill be back! lol
Doesn’t keep oil on stock for European cars and staff will argue with you on what will and will not work for your car.
I went a few weeks ago and the staff seemed to try to scare me off by telling me there would be a 45 min wait when there was no one in line and with a 15 minute oil change advertisement. So I waited... and got in the bay in 10 mins. Then they told me they just didn’t have my oil and they would next week... I came back today and told the employees to check if they have my oil before I wait in line again and they said yes. Waited for 25 mins got in the bay then they told me they didn’t have my oil AGAIN! As I was leaving the man smiled and said you’re not coming back...... this is not how you get customers!
Went to get an oil change today, and Jordan, my tech was excellent! Jerry, the fill in supervisor is very good at what he does. Based on my experience today, I would highly recommend this place.
Very fast but no way to tell which lane will open up first so I was serviced after someone that had arrived after I did.
Great place, friendly service!
Super friendly service and food was very tasty. I enjoy eating here.
Went in for a oil change and the guys there were great. Eric was very friendly and knowledgeable. Would definitely recommend!!
Very fast, thorough. I understand the process, but the upsell gets to be a little much. Overall, good service, though.
One guy was very preachy. I didnt come for a sermon about how long I went between oil changes...I came for an oil change. Theyre overpriced but it was quick.
I had a great experience with great customer service and thats I want to say the lack of the fifth star was only because if was so hot out
Absolutely LOVE this place! They are ALWAYS FAST AND PROFESSIONAL!!Plus they ALWAYS offer a $10 off coupon!!🥰
Didnt know I had a brake light out and they even fixed it for me. Made me feel better about my truck.
Greatest service I’ve received in a long time. Alan was the assistant manager and his team was excellent. Very knowledgeable and professional. Deserves to be the manager in my opinion. Great teamwork 👌🏾
The works were every nice an sweet
They didnt have a air filter for my car. Other than that great service.
Didn’t have a very good experience for my first time using a Valvoline. Decided to use them since my hometown oil change was closed and saw online that the prices were similar but boy was I wrong. What would’ve costed me about 40 dollars before now costed me close to 80. Service was great but definitely cheaper options.
Quick and easy will go back
Eric was the best!!! Helped us alot and was very nice!! Would definitely go back!!!
They were extremely dismissive and judgemental. the employees kept laughing at me and shaking their head as if i was stupid for not knowing how to change my own oil. will not be going back.
Fast friendly and you get to stay in your car
Staff were WONDERFUL! They were polite, thorough, & seemed kniqledgeable. They also got us in & out quickly.
Very fast professional service, from extremely nice and knowledgeable guys. Great find is that they also offer their oil changes for purchase through Groupon saved me over $40.00 on a full synthetic oil change through them And well over $50.00 had I gone to the Toyota dealership, and now Im good for 10,000 miles. From an economy oil change to synthetic you can get over half off buying through Groupon and then all you do it show the code on your phone to the guys at Valvoline! Beyond impressed and satisfied!
Rude service personnel.
The men were nice, very fast and efficient!
Did what they are supposed to do. Plus they let me know of potentially severe issues with my transmission. Which needed repair.
I was there no more than 15 mins. They answered all my questions and explained them to me. I will be using them for my auto neexs from here on ojt very polite.
They did an amazing job! Thoroughly explained and answered all of my questions! Will definitely be back!
Great service
Our truck said we needed to change oil even though it was 3000 miles early. We were traveling thru Paducah Ky, so we stopped for service. After cking everything, he said there was plenty of oil and that we did not have to get more. The oil change button had not been pushed. Thank you for being honest.
So fast and u dont even have to get out of your car
Very good service..
Pretty quick, but kind of pricey.
Fast, very friendly. Impressive teamwork inside the bay and safety is an obvious concern.
Preface this with I bought this old change through groupon which does not say anything about tax not being included. Its not my job as the technician specified to go to groupon, that is Valvolines deal for a company they sell to who is not portraying their business correctly. Second, after I left I was reading over my service report and noticed a few inconsistencies. I drive an 02 Ford explorer sport trac, so not a newer vehicle by any means. Im reading over their maintenance checks and they noted they did not check my power steering fluid level or my transmission fluid level because they were sealed systems. This is grossly inaccurate and poor performance on their part. This was my last trip no matter how convenient.
All staff were Very professional. In and out in 15 minutes. Well worth the money.
Quick, efficient and professional. I’ll definitely be back.
Im the store manager. Its a great atmosphere, and we do everything we can to make you happy during your visit.
Its okay dont go very often I like to look around in the store pretty nice
Highly-qualified highly recommended
Nice helpful over and beound severses
Convenient and quick! Great service!
Efficient, Quick, Courteous, and Proffessional Service. *****
Fast and friendly service and employees
Cost to much for no reason.
Very friendly and fast
My bf works there so thats why I rated 5stars
Good quick service
Love it service is great
Prices werent the lowest, but the service was great and they were fast. Worth the extra money.
Quick service
Very slow
Good staff, clean place
Excellent, timely, affordable!
Fast and Easy
Good service
Professional
Sucks