On Oct. 3rd, I cracked my laptop computer screen. Dont know how. On Oct. 4th, I took my laptop to the Owings Mills Best Buy, who recommended I buy a completely new computer, which wasnt in my budget. Ive had my laptop for about 7 years. However, the Geek Squad tech did recommend that I try the Owings Mills Gadget Guru a block down the street. I remembered that I had used Gadget Guru for a computer issue before and had a positive experience, so I drove down the street and waited for about 30 minutes in my car until the store opened at 11 a.m. IT WAS WORTH THE WAIT! I was the first customer in line; they waited on me immediately, told me about their $50 diagnostic fee policy and that if I decided to use them for my laptop repair, the diagnostic fee would be put towards the overall cost. I left my laptop, drove home, and within an hour, a Gadget Guru tech called to let me know that they had a gently-used laptop screen in house that they could use to replace my cracked screen instead of a higher priced screen that would cost more and take longer to ship. I okayed the tech to install the gently-used laptop screen after they texted me a picture of the screen. It took a little over 2 hours for them to make the repair -- from 11 a.m. when I dropped my laptop off and 1:13 p.m. when they called to let me know my laptop was ready for pickup. Laptop computer screen back to normal. Needless to say I am a happy camper. Thanks Gadget Guru Owings Mills for a flawless, drama-free experience. Cant thank you enough.

So far its been a very satisfying professional experience not expensive as I thought it would be affordable and practical

Nice polite workers .They do really good work. Keep up the fantastic work.

I stumbled upon Gadget Guru while getting food next door. I spoke to a gentleman and explained my problem. Basically my charger broke in half inside the iPad. I had gone to another shop on Reisterstown Rd, they attempted to remove it and when they couldnt sent it out for repair. Over a week later I get a phone call that the place they sent it did not work on iPad pros. So it was returned to me with a chewed up port and bent metal near the port. I was not charged but I believe they did more damage while attempting to remove it. I thought they knew what they were doing, I was wrong!Then I go to Gadget Guru and drop off my iPad. I dropped it on Monday around noonish and by 6 that evening I received a phone call on what it would cost to fix it. Today is Wednesday and I just went and picked it up from them. Everything is working as it should, charging port was replaced. They not only were Professional, but the turn around was so quick. I wish I had found them sooner and will return if I have any electronics that need fixing.Besides having to pay they made the process painless LOL. Great employees. A+++++++ Thanks again Gadget Guru!!

I bought a screen protector for my phone online. My family has been taking their electronic repairs to Gadget Guru for as long as I can remember. Cameron helped me this time and applied the screen protector perfectly! I was in the store for not even 5 minutes and they did not charge for the application. I will continue to support small businesses like these for a long time!

They were knowledgeable and pretty quick with the diagnosis

They did an awesome job on my phone. I accidentally wasted water on my Android phone and it stopped working. I didnt have insurance so I took it to them because they fixed my previous phone that had a cracked screen. They fixed my phone in less than 2 days.

Dropped my Samsung Note 9 in to Gadget Guru for a new screen and while the front was fixed, the back of the phone was totally destroyed. The tech replacing the screen scratched the paint from the inside out, with some sharp tool. I was advised that when leaving a device for repairs its entirely possible for them to damage it more than it was when dropped off. The tech and she does hundreds of Samsung phones, and rarely has an issue, and her offer was to replace the back of my phone with a generic replacement, apparently a $100 repair, that she offered to do for free. Replacing the back means whoever buys it is going to wonder wth theyre getting. Paid $365. to replace the front, have them destroy the back, and Best Buy offered me $200. to trade it in, citing it was well used. Its worthless now. I could have bought a kit and replaced it myself if Id known it would be destroyed. Use at your own risk, these people dont have a clue what theyre doing.

It is immediately clear that professionals are working. True, the prices are too high for me.

Took my tablet in Friday, called me same day with diagnosis. Parts were ordered, was called Tuesday that work was done. Explained thoroughly what was done. Diagnosis charge was deducted from repair charge. Excellent service, work done professionally.

My number one go-to shop for computer repairs! Affordable, knowledgable, and great customer service

Informative, very prompt with fixing my phone and professional! My phone is better than brand new!

I had a great experience with an extensive MacBook Pro repair in January of 2021. I brought in my old laptop for repair and Paul made me a whole new one! Cameron was very professional and courteous at drop-in and pick-up, and Paul called with the cost estimates and quotes of the repairs. Ive been using it for about a week with no hiccups, and am excited to say my laptop is working better than ever. Give this squad a try; Ill be back again!

I went in Gadget Guru in Owings Mills to have my daughters laptop screen repaired. I received excellent service during the whole process. I will visit them again, if I ever need technical assistance.!!

They are quite courteous. Turnaround time is short and sweet. But they’re simply a bunch of tricksters. Once you take your phone out to them once, it’s only a matter of time before more problems keep surfacing and it keeps you going back to them time and again. It’s likely they tamper with something in the phone that will keep you as their cash cow. And then when you keep going back, they’ll tell you it’s “under warranty”, but still charge you additional money. And it’s sad because I think they really are skilled and do not need to be like this to keep anyone’s custom. Talented, very courteous tricksters.

Excellent customer service good prices and they get the job done fast..

50 dollar deposit kept if you decide to fix the device or not. Cost of repairs is given after paying the nonrefundable deposit. Not ideal for old devices especially. May not be as in depth with repairs as i originally thought charged $300 after deposit to fix a cleanly broken off antenna port. I repair PCs and I usually do not have to buy a new board for a broken port. I usually can solder a new chip or port on myself. Not happy with paying up front deposit and nothing done to my device.

Fast and knowledgeable. Very nice people.

I went to this place to get my gaming console fixed due to a hardware issue while doing so they broke my disc reader and sync button on the side.. when i tried to take It back the manager said i broke It myself...

Great service!!! Took my phone in and the technician were very knowledgeable and compassionate

They werent able to help me the sent me to the Columbia store they werent able to help as well it wasnt to I went to the Towson store where I received the most help for my problem kudos to the Towson store Im so THANKFUL

Great job with immediate ans professional service. Thank you Cameron

I worked with Cameron on a broken laptop my grandaughter dropped. The estimate was about $250, however, the work was done and came in at $120. My grandaughter, and I, are both thrilled. Thank you! 12/24/20

Good helpful people

This store came recommended from someone. They fixed the screen and a day later the screen popped off. The man in the store accused me of using hand sanitizer or hand lotion and thats why it came off. I did not use either. They didnt stick it on right. They fixed it again and my screen hasnt worked right since. it is not as sensitive or responsive as it was before and a notification that the earphone is being covered keeps popping up all the time. i would avoid this store.

Thank you for listening and attending to my computer needs! If I run into another problem, I will not hesitate to contact you!

They do not give you all the info up front. Dont waste your time. Hidden charges, unprofessional

My phone screen was cracked so badly. I dropped my phone off Wednesday night, paid for a rush order and they fixed it immediately the next morning. Great service and people. I wasnt expecting my phone to be done first because of other people and a line, but they did! I was not expecting my phone to be fixed the next day. 10/10 recommend.

Cameron gave great customer service, highly recommended!

Originally told by other businesses that my phone was not able to be repaired...Then referred to Gadget Guru...Thought I would have to wait several days to have my phone fixed...Owner went above and beyond (and after hours) to evaluate the problem and fix the phone the same day...Paul, the owner, was great and very personable. I would recommend his services.

I recommend this place. Very nice customer service. I had my iPhone screen replace and it only took like few hours. I also like the location because there isnt a lot phone repair places around owing mills so I think its a nice spot.

Thank you Gadget Guru Owings Mills for saving my phone today ! Excellent expertise, courteous customer service, efficient turn around time ! Can’t thank you enough ! Highly recommend !

They did a good job

Great customer service

Always wonderful service from this store. I cannot attest to their pricing, as I have only had work done through Square Trade insurance claims(which I also highly recommend). The two companies work seamlessly together: File a claim and pay the deductible through Square Trade, and select which store you want the information sent to. Walk in to Gadget Guru and tell them you have a Square Trade claim, and all you have to do is tell them your name and sign. I was slightly worried about how the process would be the first time, but I knew it would be seamless the next time.This most recent time, some glue had not cured properly and the back of my Samsung Galaxy Note 8 had started to lift at the edges. I called them immediately to let them know the issue as soon as I noticed it, and they told me to bring it in at my earliest convenience for a quick reapplication of adhesive. 15 minutes later I was out and phone has had no issues.Highly recommend this company

Cameron is great, repair was fast!

I had to take in my laptop to get the hinges repaired, plus the plate surrounding my screen was splitting apart. After everything, the repair in its totality costed less than $200, less than I wouldve expected and definitely less than if I took it most anywhere else to get fixed. Computer has worked and has not given me any problems ever since. The only complaint I have/demerit I give to Gadget Guru is that communicating with them was below average. It took me over two weeks to hear what the specific repairs that needed to be done to my laptop were, what the cost of getting it fixed would be, and that it would be finished in 3-5 business days and that theyd call when the repair was completed and ready for pick-up. I however had not heard anything for another two weeks and by the time I called in, they said that the repairs were completed the day before and that my laptop was ready for pick-up, however I didnt get any sort of call the day before about my computer being finished and ready for pick-up. Hopefully this is an issue they can correct in the future, because otherwise their service is pretty good and they were cordial and otherwise satisfying to deal with.

Brought my Samsung laptop here after being referred to them from the Geek Squad at Best Buy in Owings Mills. Gadget Guru offered me pretty fair pricing but they were honest with me. They advised that my device should still be under warranty and it would be a better idea to let Samsung fix it. Honesty is invaluable! If I ever need a computer fixed I would bring it right here!

Went in to fix a Chromebook for a black screen of death, and the guy upfront had good vibes; however, when they gave me an estimate of $400 to replace the screen, I declined and decided to take it home. I reset it a couple times a(seeing the black screen of death again) and it booted right up. These guys dont know what theyre doing in the back. I know what a broken screen looks like. $50 upfront charge is fair, but the business tactics they use in the back are comparable to sketchy auto repair garages.

These guys know what they are doing and Paul is the best! He did magic on my flash drive and Im so grateful for him. He also gives discounts for teachers, police officers, and firefighters. How awesome!

These guys are great. Miracle workers. I gave them a 20+ yr old Sony ten disc player that had been pronounced dead. They resurrected it at a reasonable price and it works better than I can remember.

Cameron, VG service tech explained what was done. I will use this location again

Fair price ( upfront with cost )Professional, polite staff.I would use again.

They estimated a price of $400 to $500 to replace my laptop screen. I bought the whole laptop new for $220. They told me the screen alone would cost $150 but the going rate is $60. They had the exact make and model number for this quote, I verified. Do not trust these people, at the very least shop at 2 or 3 other places to protect yourself.

Fast and friendly. Cracked cell phone screen was repaired in under 2 hours! Excellent service and reasonable cost! If you are in need of cell phone repairs, come see Robin at Gadget Guru first. You will be pleased with the results!

I appreciate going over the risks involved with my repair so I could make an informed decision. My only gripe is the amount of time I had to wait to get helped.

Recently an HP touch screen laptop we have needed to be repaired after being dropped and the screen cracked and there was also some damage in the hinge area. HP quoted us a lot of money making it not worth our while to have it fixed but Gadget Guru was very professional and reasonably priced and we got the laptop back repaired. I would recommend Gadget Guru.

These people where so unprofessional and unorganized. I took my sons PS4 to get fixed on Dec14th and was promised it would be ready on Dec 18th...but it wasnt . i had to call them several times and finally when I picked the PS4 up it was still broke...took it back and they wanted to charge me more money. I was to fed up with this place so I just askef for my refund.....worst experience EVER!!

Dorian was a wonderful help in getting my Iphone 7 fixed quickly and professionally. Tried going to Apple and was not able to get an appointment for 5 days and then I was already committed to work events. They suggested BestBuy who suggested Gadget Guru.Was the best decision. They did not have to wipe the phone clean and charged the same as Apple to replace the broken screen and add a second security glass to the phone.Would highly recommend to anyone in need of getting a screen replaced or phone fixed. AT&T warranty only uses a company in Bethesda, which is too far with way too much traffic for someone you dont know.Gadget Guru was close, efficient and extremely professional and nice.Dorian was excellent. He was so good I thought he was the owner of the location

Got my screen fixed months ago. About two months later, the screen showed purple specs but didn’t pay any attention to it. About a month later, the display would not show up at all. You guys fixed it for $100 and said it was faulty wiring. Now, 40 days later I am having the same problem and when talking to a guy on the phone, he said they there must be something further wrong with it when I was told everything was double checked and told that I wouldn’t have the same problem. Was then told that I could take it in to get looked at for an additional charge. What is the point when the repair is going to last a little over the month again? This was just money down the drain. Would have gone to Apple if I had known it would take more than two visits to actually fix the problem.

Went there to get my iPhone 4 repaired - both sides of the screen were cracked (bad) and I was in and out within 30 minutes today (5/10/13). Customer service was great both guys I spoke with were nice and friendly - felt comfortable in there and oddly like I was sitting at home in my living room because of the TV and free beverages. They quoted me $114 for replacing both sides of the screen - I was happy with paying that.

I will always bring my tech here for repair. They are very good and go out of their way to make your experience a good one.

This is a great professional service outlet and I will only use them to service my equipment. In fact I am out of the area but ship my items to be fixed. I was able to get to see their work area, and they are certainly working hard on fixing items and are quite good at what they do. I read the spam posts and its hard for me to see that google has not removed them.Ive met both Ken and Nick, and the rest of the crew there. They know their stuff and will take care of you.

I brought two iPads and they were fixed with no issues. The young lady at the front is quite friendly. They do good work here.

Got my phone fixed in approximately a half and hour no negative traits all positive I have to say.

I have had my iPad and iPhone screens replaced here. Both times excellent service and reasonable price. The screen repair for my iPhone was done in 1/2 hour. I have no reservations in recommending this business. Ill return the next time I break a screen.

Fast turn around. Friendly rep. Use them all the time.

Awesome!!! thanks for fixing my computer in less than a day, when a national company could not fix it after i took it to them 5 times. great price, great service. thanks

Put a new battery in my cell phone. Great staff and quick repair. Thanks!

These folks work very hard to bring old defective equipment back to life.

I took my iPhone up to them one day because the screen was cracked .. they replaced it .. a week later nothing works on my phone it seems to be frozen, and opens apps by itself just a lot of glitches ever since they had it in there possession .. I took it back they told me it was my fault and that they couldnt do anything about it .. Im out of 100$ then they called me telling me to take down my comment .. goes to show how good of a company they are .. at least where Im located at .. everyone I talked to said that youre never suppose to go To gadget guru bc they ruin phones now I see why .. thanks

Four months ago I had my laptop repaired because there was a short where I plug in the power cord. This is a fairly common problem and once every year or so the problem re-appears. (Previously, I had this repair done by another company, a company I will now use again.) So, when the same problem appeared to come up six months earlier than usual, I was less than happy. I say appeared, because while the power supply jack didnt appear shorted, I kept getting a message saying that the internal battery wasnt charging. In any event, I went back to Gadget Guru and the gentleman behind the counter did his triage, told me I was one month out of the companys warranty and it appeared that the same repair, the one they did just four months earlier would have to be done again. I paid the $50 deposit so that they could look at my computer, but I specifically told them that if the $50 didnt cover it, I didnt want them working on my computer. Two weeks later, after not hearing from them I called. I was told the computer was repaired and the bill would be $100. I explained the situation to the person who picked up the phone and he gave me back my attitude and then some. He asked me, point blank, did I want them to un-do the repair. I told him I would take care of it when I picked up the computer. I picked up the computer, reminded the same cashier of what I had previously discussed with him (that I didnt want him to work on the computer if the cost was more than my $50 deposit) and I went home, glad to have my computer back. Once I got home I plugged in the computer and the same battery not charging issue showed up on the screen. I brought the computer back. This time I was under warranty. Five days later, after I didnt hear from the store, I called in. The problem was fixed. Apparently, the battery wasnt pushed in all the way and thats why there was a problem. So, I asked, when I picked up the computer, if the problem was caused by my failure to push my battery all the way in, why did I have to pay $100 for this repair. Apparently, my $100 fixed the issue and then when I went home and immediately plugged in my power supply, I somehow caused the problem to magically re-appear again. Obviously I will never use this place again.

Took in my HP Laptop after the lid seemed to fall apart. Price seemed a bit much, but ended up being only a couple dollars difference between taking it here or having HP do it, and HP may have charged me shipping. Was told parts would take a week, but I approved Friday and my laptop was ready Sunday, which amazed me. Everything seems to work fine, only complaint is there seems to be a few scratches/scuff marks on the lid, which is unfortunate for the price, but I can live with it.

Overall good experience

Good prices good service, took a few more days than I thought but worth it

I went to Gadget Guru two different times this year (2014) for repairs to an iPhone 5 and both time the staff did a great job! They were quick and got the repair done that was needed. I highly recommend them for iPhone 5 repairs. (And its a lot quicker, closer, and more courteous that going to Towson and getting treated like dirt by the Apple Store Towson folks who obviously dont give two hoots about you.) I had a great experience at Gadget Guru.

Worst store in the world. Do not walk into this store. Replaced a screen on my cell phone, which then cracked three weeks later despite my being very gentle with it. I went back to the store and gave my phone to the clerk who took it back to the manager. When the manager, Paul, brought the phone out to the front, the phone had been bent. It was not bent when I gave it to the clerk. This place does lousy work, does not stand behind it, and is not above sabotaging your equipment.

Pretty cool place! Check em out!

Professional and honest

Took my Iphone 4s on a kayaking trip and of course despite my best intentions, it got wet. After days sitting in rice it still wouldnt turn on. I started looking into replacing through Sprint, my carrier, and because I don’t have the Apple Care protection it would have been a $650 replacement. Then I started looking at used phone on Ebay and found them to be in the $400-$450 range for a 4s.Then I thought of Gadget Guru, I drive by their store almost every day. I can’t say enough good things about the service. I walked in at about 5:15 on a Tuesday. Ken, the owner, took my phone into the back and had me wait in the lobby. While I was there a steady stream of people came in and picked up fixed phones, fixed gaming consoles, etc. Their lobby was comfortable, with free coffee, water and a nice flat screen TV and magazines. It was very comfortable place to wait and the employees were very nice and courteous as they helped other people.Right before 6pm, less than an hour after bringing in the phone, a technician emerged from the back with my phone, magically working again. The bill was less than $40. They saved me a lot of money and a lot of time. I have recommended their service to several friends and family members, and have gotten glowing feedback from one that brought in a phone with a broken screen. I think they have a great concept and the execution couldn’t have been better, I’ll continue to use and recommend Gadget Guru.

Great customer service and knowledgable tech support. Happy to have as a local resource!

Took and iPod for a battery change and it was a disaster. Missed diagnosed the repair and kept my iPod for a month and a half with no call or follow up. I had to call on a regular basis and finally show up to the store only to be told we tried to call you....10 days ago! Didn’t give me the $20 back for the “diagnosis” fee even though they messed up. Didn’t even argue because I will never go back there and I will never recommend. I would give 0 stars if I could.

Excellent customer service!! These guys know what they are doing!! Highly recommend!!

Honest, straight-forward and fixed phone same day.

Please avoid Gadget Guru in Owings Mills. I went to get a price on replacing the back glass on a phone. The first time I was there, they told me $60. The second time, when I was going to put down a down payment, they told me $120 and I walked out. Stupidly, I went back and they wrote up the order for $100 (???) and I put down a down payment. They told me that they would call me when the part came in, about 2 days. 6 days later I called them and they told me it had just come in that morning and had been backordered. (yeah, right???)I picked up the fixed phone yesterday. I noticed that the back was very rough on the outside but had a child in the car and didnt want to make her wait anymore. I picked the phone up today and noticed that there were lots of cracks on the back - mostly going to the rough spots on the outside. I brought the phone in and, long story short, all four people in the store are refusing to fix it. They accused me of dropping it and they disregarded the rough parts on the outside. I do not like being called a liar.They said the parts they ordered were 3rd party, not original. I wish I knew that before I ordered - ask. That might be way they were bad quality!

If only I had read the reviews. I would have know they sell low qauilty stuff and offer you nothing after you return to the store with a non working phone that they fixed a day prior.

They are terrible. Buyers beware and/or stay far far away!Tried to repair a PS3 and they held on it for 2 days and claimed they opened it but did not diagnose it, even though I told them my exact issue.I eventually got it before the 3rd day after they made up excuses and am glad they really did not open it up. Also they did not refund me the $20 fee for nothing even after they initially claimed they did not get to it after they got to it. Go figure, lesson well learned.

Customer service was great all questions was answered fully and clearly all of questions that was asked was fully explain clearly and understandable

I took my ps4 in a 3 weeks ago because the fan sounded like a jet taking off. It took a few days but when i got my ps4 back it was back to normal.

After getting my headphone jack replaced on my iPhone 5c by boost mobile, I was disappointed as the problem was not fixed. Thankfully, Gadget Guru was able to fix it up within an hour or two and gave me a 30 day warranty. My headphones never sounded so clear!

My PS3 of 5 years started having problems. Fan running on high all the time and when playing DVDs it would shut down with YLOD. I tried an online guide to fix it myself but no luck. Things starting getting worse with a DVD now stuck inside and it wont even fully turn on. Searched Google and found a lot of repair sites, none local. Except for Gadget Guru (Owings Mills). Called them and got a quick quote. They were open till 7, so I drove up and dropped it off. THEY HAD IT FIXED IN AN HOUR AND A HALF. Just as I was finishing dinner I got the call it was done. My PS3 runs great! Thanks Gadget Guru!

The manager is simply depraved. Called once and was told $260 (this is the going rate for this particular repair). Called back to place the order, suddenly its $350. The manager was SOOO sorry about giving me a quote for the wrong phone the first time. People can use the internet and see this pattern in your reviews bud.

Outstanding service highly recommend them. very trustworthy.

They were able to fix my phone for a fraction of what it would have been to replace it, which was my only other option. It took some time to get the parts and for the technician who works with my model to be available, but once I was able to drop it off it was fixed in all of three hours.

Screen broke and needed replacement. Not a common phone so they had to order screen. Still managed to get it fixed before I left on vacation.

Its a shame I didnt read these reviews ahead of time. It sounds like what I have experienced is not uncommon. What started as a $70 repair became a $130 loss.Check my other reviews, I mostly post good things about businesses. But I have to just say that this place was really disorganized.They didnt even take the time to let me know that my system was repaired and ready for pick up. When I got home, I noticed that they had not returned my game.I offered them an opportunity to fix the situation, but the manager, Paul, didnt seem to care about customer service.Buyer beware.

This store knowingly put a bad battery into my Iphone. This battery caused my apps to crash and my software to malfunction. They charge you a crazy rate just to open up the phone! Sometimes they cant even fix the problem so you wasted your money! STAY AWAY!!

I came into the store to repair a sim tray that was stuck in the phone. they said it would cost 50 dollars to repair the phone and I paid the money and went back the next day to pick the phone up. when I got the phone they said it was an additional 150 dollars to repair the the micro sd card slot. They said that they would call me after the fifty dollars and tell me if the phone needed any extra repair. the phone worked fine after the fifty dollars just the micro sd card slot didnt work. They decided to go ahead and fix the micro sd card slot without telling me which they said they would call me about and then charged me an extra 150 dollars. the phone worked fine without the micro sd card. They were a bunch of disgusting people looking to sucker you out of your money. We all work had barley making it by . I I WILL NEVER GO BACK.RESPONSE TO OWNER: the store stated that there would be a 50 dollar down fee and then they would tell me if the phone needed any additional repair. The store did not contact me and proceeded to repair the sd card slot which I did not repaired. instead they demanded another 150 dollars after they decided to repair it without telling me. I did not demand to go half way but I suggested that we split the cost when the owner says I knew about the repair that is false no one ever told me that they were going to repair something that I didnt want repaired. The owner said it took him 2 hours to repair when in fact he spent around 15 minutes on the phone when I went in to pick it up.

They had closed for the day, but my preteen daughter needed her phone for school the next day. I called them and they came back to the store to fix my daughters phone so she wouldnt be without it!!!!

Unforutunately my XBOX game console was suffering from the dreaded Red Ring of Death, not wanting to loose precious gaming cycles I was able to quickly drop it off at the Owings Mills location where they successfully repaired it. I am now able to get back to preparing for the next gaming tournament.

Way too expensive just to fix a screen on a smartphone

WOW Thanks for nothing! I am a very dissatisfied customer. Your fixes did not work so you make accusations, refuse to honor our contract, and attempt to extort more money from me! A $250 PlayStation is not worth this service.

Fixed it

Nice people work there, speedy service, truthful about cost upfront.

After a week of troubleshooting my 3DS, asking a gamestop employee for help, and eventually calling nintendo to no avail, Game Guru was able to fix the issue after about 20 mins of troubleshooting. They didnt even charge me!

Great service but warranty is too short

They are great and quick but very expensive.

Unacceptable customer service. Attempted to have my USB port replaced and glass screen replaced on a Samsung S3. They replaced the screen and removed the USB port w/o replacing, claiming that it was unable to be repaired. Worst of all they failed to call me to let me know they would be removing my port without replacing it and that I would be forced to use an external charger. Instead they attempted to charge me $100 for a screen replacement in a phone that I would have to replace via insurance anyway. A complete scam, more concerned with ripping off customers than providing rewarding customer service. UNSAT.

Just awful, dont waste your time

Customers service sucks my glass phone protector was put on wrong gave me 5.00 and sent me omw started pulling same day fell off in 3days called for them 2 fix it no reply back ever