Worst nail experience that I have ever had. Went in for dip. The owner was continually coming over and instructed the nail tech, adding product even though she had no idea what I was getting. The tech was flustered and three of my fingers around my nail bed ended up cut and bleeding from the file. The owner came over and put glue on one without asking me first.The shape on my cut hand is obviously more tapered nails .There was no way I was having them taper to shape the other hands nails for more cuts. The owner then wanted me to pay full price. Never apologized. The tech offered a discount. Once in the car and driving home the nails on one hand started to bubble like they werent dry and sure enough they are sticky..

I am a regular, and even when I wasn’t, I’ve been going to this nail salon for years. They are quick yet efficient, services are reasonably priced, and it’s apparent that this family owned salon cares about their customers. PS - their dip manicures are done to perfection.

A Bumpy and Ashy Pedi for $29Definitely NOT worth the price. The basic pedi should be $18.To charge $29 and not get a hot towel, oil, lotion and etc is ridiculous. The sides of my big toe were left ashy from the buffing. The service should match the pricing and it does NOT.I also noticed how I was greeted vs other customers that came in.

I brought my friend’s 9 year old daughter with me to have a girls day and get pedicures. I found this place on Google and thought I’d give it a shot. I’m from St. Louis, so I’m not familiar with what nail salons to go to in KS. I wish I would have went somewhere else. They charged me $29 for myself and $29 for the 9 year old, which I thought was a little high for being only 9. We both got the “basic” pedicures, which for $29, I would have expected a little more than what we got. They took our polish off, scrubbed the bottoms of our feet, trimmed our nails, pushed our cuticles back, and put new polish on. No scrub, no lotion, nothing. Maybe it’s different in KS compared to STL, but my usual place is only $25 and you get lotion, scrub, and a hot towel.I guess before you start, just ask how much everything is and what they actually do for the money. I guess that’s my fault for expecting more. The polish turned out fine, that’s why I’m giving them 2 stars, but the rest was definitely not worth it.

Metcalf Nail Lounge is the best nail salon around! Ive been going here for years. Patty does my nails and she is AMAZING! My nails are always beautiful and I get so many compliments. Jenny (the owner) has been doing my moms nails for almost 25 years and has never failed to do an amazing job. Ill never go anywhere else because I can always trust them to do a great job at an affordable price!!

Great service & quality at reasonable prices.

I used to come here several years ago & it was very well ran. Today I made appointments for a friend & I - the service, the professionalism, EVERYTHING is awful. What is the point of making appointments if they remove you from the chair while they are in the middle of your service to start on a walk in? I wouldn’t recommend this to anyone.

Coming here since 2 years now! Love their work. My acrylic gel nails work for an entire month!It looks pretty perfect even after 2-3 weeks with newer nail growing.————————————June 2019 : First Visit : Love it! A young girl did my Dip Powder Manicure and she pulled in Jenny for the tough part which shows a great sense of responsibility towards their customers! I’m glad she didn’t experiment/learn while doing my nails.I let them know my concerns of my previous experience elsewhere, where my manicure didn’t last even for a week, Jenny offered I can come back if anything happens and she would fix it for free.

It was wonderful...I have two toenails that are missing and they put false nails they are still attached and their hospitality was excellent...I enjoyed their message chairs as well and they use sleeves which was very important to me.Five stars 🌟 plus

Thank you, Serena & Jenny! You guys did a fantastic job in my sad hands! You guys just got yourselves a new client! Much appreciated!!Melanie

I have been coming to Metcalf Nail Bar for last 4 years off and on. I am always in and out never is there a long wait. I have never been dissatisfied with their work. They are a family orientated business and I will continue to be a customer.

I do not recommend this place. They obviously got their license out of the cracker jack box. I sat for over 2 hours for a pedicure and I explained to them before sitting that I had acrylic and gel polish on my toes. They obviously dont know how to put acrylic on toes. Besides that the water was cold and they were scraping my feet with a finger nail filer

I am new to this area and I have had my nails done for 20 plus years... saw this location and gave it a try... horrible!! I said from the beginning that I didnt want my nails to look round at all... I wanted square nails. That is what I have always had and wanted... the nail tech Megan did not deliver that... the shape of my left hand tips are d ifferent than my right.. pretty much every nail is not the same length at all.. not even close. I am submitting pics to show what I mean. The fingers you see together, are the same finger on opposite hands. Horrible

I have been coming to this shop for years for manicures and pedicures. They do excellent work. I would definitely recommend them!

Serena was great! I will definitely be back.

Great staff, wonderful work and reasonably priced

I’ve been coming here for 4 years and I always get prompt and professional service. I have acrylic nails because they hold up best for my typing, cooking and gardening lifestyle and they look very natural. My standard pedicures are relaxing and the polish usually lasts six weeks. Metcalf Nail Lounge keeps my toenails and fingernails nails looking beautiful.

Love this place!! I live in leavenworth and the drive is worth it.

I have been going to this salon for over two years. The girls are always friendly and professional with me. I always go to Jenny to get my manicure and she does a fantastic job! I have now recruited ladies from my work as well as my own mother to go here too. Great place!

I have been seeing Jenny, the owner, for over 20 years for my manicures and pedicures, and I am in her salon at least twice a month. The shop is conveniently located with plenty of parking. Jenny is very skilled, and prices are reasonable. On occasion, I will receive services from one of the other techs, and all are equally as skilled. The owners go to great lengths to ensure that the shop is clean, tidy and organized, that clients have little or no wait, and are greeted when you walk in the door. All of the techs/employees are friendly and fun to be around. The staff works long hours to accommodate clients work and family schedules, and on occasions when Ive had to reschedule for something unforeseen, are very gracious about booking another day or time for me. When Im at Metcalf Nail Lounge I know I can just relax and be pampered.

I come ever two weeks to get a fill with patty ( with the colorful hair) also get my feet and eyebrows done. I’ve never had a bad experience with the lady’s here. They are super sweet and friendly! Treat me and anyone I recommend like family! I have a two year old, a one year old and also pregnant with baby number three! My little’s can get super busy or restless waiting and they always offer candy or something to keep them busy while I get my things done and they ALWAYS HAVE ON FACEMASK! My mom and sisters also come to them every two weeks and never have any problems! I rate them 100/10!

Great place to get a manicure or pedicure or both!! They do the best job that I have ever found. Ive been to many different places to get my nails done and they always come off in less than a week. I get the French tip dip here and they have lasted up to 2 months before!!

Great service very clean

Amazing service and kind staff, then beautiful nails 💅

This is my favorite nail salon in the city! I get amazing manicures, pedicures and very special reflexology services. I do not see any issues with their COVID procedures.

This was my first visit to Metcalf Nail Lounge. My nail technician, Patty Vogt, was recommended by a friend and I had never had a pedicure. I, as a general rule, dont like my feet to be touched. She did a great job. The manicure was more of the same. I would highly recommend her to anyone in need of either a manicure or pedicure.

DO NOT GO HERE UNTIL THERE IS A COVID VACCINE! I have now gone to this place 3xs over the summer and have been disappointed each and every time!They do very good work but the owner, Ms. Truong Ho REFUSES TO WEAR A MASK! Ive had to ask her to put one on each time shes helped me - WHY!? This is a STATE MANDATE! And today when I returned there was again a nail tech with brightly colored hair that was NOT WEARING A MASK. Complete and total disregard for their customer and those of us with elderly parents and immuno-compromised family members.I will never return again. Im tired of the disrespect shown others.

This was the first time that I have visited Metcalf nail lounge and I was very impressed. My Nail Tech was Patty, and she did an excellent job!

Patty did a 5 star job on my nails and 10/10 would go back to see her again. However this is only 4 stars because I went with a friend and they made 4 of her fingers bleed because they cut too far in on her nail beds. It also took them forever to finish her nails, nearly twice the time of mine.If you go see Patty though, youre set.

Love, love this place! Have had my nails done many times and been very happy with all the different types of nails theyve done for me and my friends, too! Clean, bright facilities, no smell, the nail techs are very attentive. :)

Metcalf Nail Lounge is the only place I go! The owner Jenny and her husband are great people and demand professionalism from all of their staff. They offer a wide array of services and always do their best to serve walk ins as quickly as possible. They are also great about if you get a small knick or smudge you can run back in and they’ll fix you up. Professional. Affordable. Relaxing. Highly recommend.

I enjoyed my experience with Don. He was very informative and educational. I will say that my nails were cut a little too low for my liking, but I realized that it was for the health of my nails after Don took the time to explain issues within my nails. Don was so great that I took the time to schedule my mother a pedicure as well as a reflexology massage with him for next week. It is my hope that she enjoys her experience as much as I did.

I have been a client here for years and can’t say enough good things. Jenny is so nice and you will not find someone who can make your nails look better! I am VERY picky and she does dip nails beautifully. My nails are actually healthier and longer than they have ever been. They also offer reflexology for a very good price. Everyone is very friendly and I feel very comfortable here.

I have been using Jenny, the owner, for 5 years. I had tried many other places and wasnt satisfied. A friend recommended Jenny and I have stayed with her ever since. The facility is clean and Jenny does her best to see that you are satisfied and that her employees do their best. My nails are challenging and Jenny has been patient and innovative, trying several different options to see what works best for me. I wouldnt go anywhere else.

This is a family owned business with honest, hardworking owners. The technician did a very thorough job on my pedicure. I love that they addressed health concerns as well as cosmetic. My feet had a total transformation! Staff were friendly and easy to understand. The price/service levels for pedicures let you balance budget and luxury. I will definitely return here. Just remember to bring cash for tip. They couldnt add it to my bill when I paid with a card.

Patty is the best of the world. Fingers and toes !

Avoid this place at all cost, 1st they are not sanitary. I watched in horror while I was almost done with my pedicure as the lady next to me had a nail fungus that was caused by them and they kept saying its not their fault then saying Im sorry to her. The woman stayed calm while 2 of the guys attacked her and were blaming the fungus on her. They made sure to show her the instruments are sanitary and she said glad to see youre finally doing that although I dont believe you were and will go back to your unsanitary habits when all this dies down. They kept telling her they have insurance which she said I dont care I want you to do the right thing. She left the same time I did and went to Costco so I approached her to let her know she needs to report this and sue them. She thanked me and said she intended on doing that but will give them time to do the right thing. She said reporting them and having the health department come will do no good right now because theyre finally sanitizing their instruments `which is what I wanted them to do so they dont do this to other people which Im sure they did because they were quick to say we have insurance. I will give them time to come to me and do the right thing since Ive spent over $600 at the foot doctor. She also told me that she plans on contacting the old owner she was a witness to another infection and she has pictures. I will never go again but for all the new people that go be careful they might seem clean and friendly but looks can be deceiving.

They used to be awesome, but some of the newer people Ive gotten havent been great. My nails get chipped before two weeks every time. Pretty disappointed, because theyre nice people

Great services. So clean. Techs are friendly and welcoming. Highly recommend.

They did an amazing job and they were super nice!

Great place to get your nails done! I have always had very friendly service with every experience. They do great pedicures treatments and I have never been disappointed. During one experience, I messed up my toes twice (once I hit my foot on the guys glove and the second trying to get out of the chair) and they had no problem repainting the nail and were very friendly about it. I felt so bad but they have a great fun attitude. This is my go to place to take friends and family.

Amazing services. I absolutely love them! Great People

It was great! Very good quality of work and customer service. They stayed longer just to finish with my nails. Highly recommend it.

Owners are wonderfully kind people who pay attention to detail and deliver great service. We consistently return due to the care attention they have paid us. Superb family owned local business that I love supporting!

Had a great experience here! Went for my bachelorette and had a group of seven of us. They pampered us for sure, and we had a great time. The only thing was perhaps being more upfront with extra prices, some people opted for a special technique that ended up costing extra. Though none of us get our nails done often so maybe most people would know that it would cost extra.

Service was good. I took my kiddos and we all had a great time; and looked great!

Very friendly and helpful experienced nail techs. The business owners are great

This shop is pleasant and friendly. Jenny, the owner provides very good nail services, especially in removing ingrown toe nails. This place also provides amazing reflexology.

Love the owners and the technician with the amazing pink hair!!! Always get great service and so many compliments on my nails!!!

Friendly staff and willing to redo nails if an issue arises

Love this place! The atmosphere is relaxed and the owner Jenny is wonderful! She always does a great job!

Beware! This place gave me and my husband nail fungus infection after a pedicure which apparently happened to other people from reviews I read. Emergency room visit they had to take the nail off which was not only painful but disgusting. It could take up to a year for both our nails to grow. I reported them to the better business bureau. Don’t be fooled with their equipment in a unopened bag they make sure you see it but they’re not cleaned. I pray no one goes through what We went through. Very very dishonest people. Please report infection and nail fungus to the health department.

Such a nice shop! Easy to book appts and friendly, fun group!

Im very disappointed in this place, at first I was ok, the pedicure was great. The lady did great. Im unhappy in the way they did my nails while doing my pedicure, it was very very uncomfortable. Then I told the lady it was too thick n uneven, again didnt listen. Then I get home the polish is so lumpy n uneven and barely covers the nails. My nails are still uneven and are not the shape I asked for. I called and they wont refund me. So now Im so pissed off. Im in this personfial and thats not the way you treat clients. I wont be going back there.

They gave us gel after I specifically said not to and charged for it to. Twice I said no. Nails are unwven and poorly shaped and my daughter had 2 come off in the first week. I only gave 2 stars because the pedicure was nice

They are friendly and fast and its very clean. They do a great job! I would recommend any of them for your next mani/pedi.

Everyone was so nice, and I appreciate the time they take to do a great job! Also, ask about Reflexology!!!

WORST EXPERIENCE EVER, The male owner is so rude they are overpriced and dirty conditions. My hand starts itching after I left I had to take my tips off and get all their products off my hand. Never again! Don’t get fooled by the 5 stars reviews they’re not real.

Tried several salon/ spas they do the best work here and great staff and prices

Great location! Very professional service!!! Store is very clean! Highly recommend this place!

My nails and toes always look beautiful when I get them done at Metcalf Nail Lounge!!

I’m not impressed with this place. I went in for a gel mani. I was a walk-in and they were able to take me quickly, but that was one of the few positives. $32 for a subpar mani. The gel wasn’t applied evenly and I realized after I left that it had gone over on my fingers and looked awful. After three days, it has started to chip when normally I can go for two weeks and they still look great when done properly. I won’t be going back to this place.

Jenny is AWESOME

It was okay. Ive had better

Great speedy service

Love Don hes excellent at reflexology!

My daughter loves this place .Rakel is best nails tec!!

Didnt care for this place! She messed up on a nail, didnt do exactly what I wanted then forced a tip out of me. Never again!

I felt rushed and my nails were not very even after filing and it was way expensive for what I received.