First time at this nail salon and everyone was super friendly and offered me a drink as soon as I arrived. My nail tech explained the cost of what I wanted done up front so there was no surprises. She did the design I wanted very well and she matched the ombre perfectly to the photo I showed her. I will definitely come back for future fills.
I absolutely LOVE this salon. I get my nails done by Ann but I’ve also had my nails done by Tabitha and Steve and I have never once left without being absolutely thrilled with the results. I get a lot of abstract designs and they give me exactly the picture I show them every time. I would recommend this salon to anyone!!!
Been here 3 times and each time has been amazing. They dont rush through the services and the techs are always so awesome. This is my new nail shop!💅🏾Ok so have been 10 times now and still amazing. I love Rex he is so good at what he does, attentive to detail and explains the process. See ya in two weeks!
This was my first time visiting this salon and I will definitely be returning! I was a walk-in and they thankfully were able to work me in. I would recommend making an appointment before hand because they are very busy (and it’s very obvious why. They were great). Sammy did an awesome job! Very thorough and took her time. Great service overall!
This place is AMAZING. Steve, the owner, is not only fabulous, but him and his wife run an incredibly solid business! Its clean, swanky, great music playing, beverages offered, CONSISTENTLY great nail techs, cool atmosphere, GREAT customer service! Kai is AMAZING also - shes SO thorough and quick! Well done all around - FANTASTIC addition to downtown OP! If youre not getting your nails done here, youre truly missing out!
Great customer service, Sammy is very knowledgeable and an amazing nail artist!!! Very cute & clean studio! 👍😊🤩
Rex always does such a great job and my dip manicures last 4 weeks or more. The salon is very clean and the staff is so friendly. I highly recommend!
After numerous attempts she couldn’t get the shape of dip nails to look anything other that totally flawed. Powder, both times, has uneven coloring throughout. The additional 10$ for the manicure left me w hang nails. Never again. I want my time and money back
Got deluxe and the leg/foot massage was so good, I fell asleep. Toes look and feel good. Favorite nail salon. Always great experience
I love NAIL LUXE. From the moment you walk in everyone is so friendly. I always see my girl Kai aka Sirinda and she’s the BEST. I always love Teresa. She may not do my nails but her vibes are amazing. If you want to have a fun girls day, or just a pamper day go see them. They don’t disappoint and the work is truthfully the best and that’s a lot coming from me since I’ve had my nails done for 15 years! ❤️❤️❤️
This was my first time trying this place! After calling three other salons closer to me that didn’t have availability I called here and got an appointment right away. Everyone was so friendly and the space is very clean! All the employees were wearing masks and I was seated as soon as I arrived despite it being very busy. This is for sure my new place. I’ll definitely be back!
I have been visiting Luxe pretty regularly since they opened last year. There are so many talented technicians that do amazing work! The space is clean and trendy as well. Highly recommend!!
I can’t imagine going anywhere else to get my nails filled. Salon is modern and staff is professional and friendly. Theresa is my favorite nail technician, but the others are fabulous too.
I’m obsessed with this salon!!! Everyone is so welcoming and kind and inviting. I told Teresa I was about to go on a beach vacation and she captured my vision perfectly and knew exactly what I wanted. Can’t wait to be back!!
Sammy is so good at her job. She is also very sweet and interesting to talk to. I’m definitely coming back!!!
I made an appointment and when I arrived they were very busy, Rex started on my gel manicure about 20 minutes after my appointment. My manicure looked great when I left so I didnt mind the wait, about 4 days later my gel polish started peeling and bubbling up. Very disappointed. I wont be back.
I have received dip powder services at Luxe Nails twice now and each time I went, the salon was clean and orderly, the staff were pleasant and accomodating, and lastly, the dipped powder services were far more superior than what I have experienced elsewhere. They have grown my natural nails out and do not use drills or metal implements to remove the dipped powder from your nails. I will be going back again and again. Thank you Luxe Nails!
Pedicure experience was great, prices are little steep. $20 extra for gel is a bit much. But my nail tech was very nice and professional.
Luxe Nails is wonderful; I have been getting my nails done here since they opened last year. Every technician is extremely talented and kind, so I never feel the need to schedule with anyone in particular. The owners are wonderful and the salon is always so well prepared and clean. Everything has been consistent since they opened, even with their growing popularity! Thank you, Luxe Nails!
First time at Luxe Nails - I’ve been following my nail technician, Rex around for a few years. The place is beautiful and has a fun vibe. Super comfy pedicure chairs, great music and complimentary beverages. The staff seems super nice and fun, lots of interactions and laughing with their customers. Rex does an awesome job and pays super close attention to detail!
After my first visit to Luxe I would have given them 5 stars. My first experience was great. However, each visit since has gotten worse. The last two times I had dip, the top layer peeled. After that, I had 3 nails chip after only 2 weeks and the rest were starting to lift. I went in to get them redone and scheduled an appointment for 6pm. I showed up 10 minutes early and by 6:38 (yes, almost 40 minutes after my appointment time), I had still not been sat to have my nails done. I left and sent them a message. They did offer me 10% off my next service, but saving $4 isn’t worth almost an hour of my time wasted if I were to have similar experiences.The place is cute and clean, I will give them that!
Update: I spoke with Luxe Nail Spa couple days ago and they offered me other services to resolve the situation. Although I did not accept their offer, they did apologize for what happened to my nail.I visited Luxe Nail Spa for my gel nails for special occasion couple weeks ago. My visit was pleasant and my nail lasted more than 2 weeks. Inside of the building looked clean and nice. However, I ended up getting an infection on my finger from the visit. I started to develop redness and tenderness couple days after the visit - ending up with a drainage from the infection site. The infection spread onto my finger nail and its growing little funky now.
I have attempted three times to get my nails done here. The first time I called ahead and asked if they had an opening for a fill. The man on the phone sounded irritated and said “we close in an hour and a half”. I live less than a 5 min drive from this place, I explained to him I could arrive immediately and asked if they had someone available. He said yes, but it was too close to closing time and I would have to come another day then hung up. Not wanting to base my overall experience with that one interaction, another time I called up hoping to set an appointment. They answered, then asked me to hold, then never picked back up. I called back in another 15 minutes with the same result. Okay, maybe they were super busy, and they just couldn’t get to the phone. I will try ONE more time! So, the third attempt I just walked in. I could get my service then, or I was just setting an appointment for that day or one in the next couple of days. As I entered, the man at the desk said hello do you have an appointment, I said no, but before I could go any further he said “we are booked all day, we won’t be taking walk ins”. Shortly, rudely. Didn’t ask if I would like to schedule for an alternate day. Didn’t care. This place REALLY needs to work on their customer service, I will NOT be attempting to try to get in there again. This did end up being a blessing because I tried out another place I have never been to before and I found the absolute BEST nail person I have EVER gone to. Buh-bye Luxe. Not impressed, AT. ALL.
This place is amazing! They did great on my eyebrows and gave me one of the best manicures I’ve ever gotten!
First time ever getting a pedicure (went with my sister), the technician was friendly and efficient. I was not as uncomfortable as I thought Id be and it was a pleasant experience overall. Im glad I let my sister talk me into it.
Let this be known my review was removed for some reason even though what I am stating is TRUE and can be PROVEN. I’m copying the previous review and leaving it again. Luxe, if you have a problem with me sharing how negative my experience was, leave a comment/response so we can handle this accordingly instead of being cowards and running away from this issue.I have been a customer of Luxe since their opening weekend last year. I received a gift certificate of $30 for my birthday from friends that was purchased online. I was given the gift certificate almost two weeks later. It should be noted these friends do not live in the area.I came in with my husband for us to both get a pedicure and planned on using the gift certificate. We got our service, present the certificate, and were told it’s already been used. I let them know this wasn’t possible since I had not been to Luxe since before I received the gift certificate. I asked if they could look up when the certificate was used and was flat out told no. I told them there’s no possible way it would have been used by me, and they even asked when my last transaction was with them, how much I paid, etc. I felt like I was being treated like a liar or crook in front of a full house of people getting their nails done. Everything on my part lined up to where I was obviously telling the truth. After some digging, it turns out they COULD look up when the gift certificate was used (after I was lied to and told me they couldn’t) and it was supposedly used on a date I wasn’t even at the salon. I called them out for lying to my face and was told “sorry, we can offer you 10% off” and was also told they couldn’t look up what the gift certificate was used for after I asked. I really believe this was just an issue with their online software or perhaps someone entered in the wrong number when entering in someone else’s gift certificate. the way we were treated and how they handled the situation was absolutely horrible and embarrassing. We did end up paying for the services with the 10%discount (yes we tipped our service providers as well)I have recommended Luxe to MANY friends in the Downtown OP area and will no longer be giving them my business and will encourage others to look elsewhere.
THEEEE BEST THING ABOUT the shop the people there and Kai!! I am really appreciate Kai. I went for Pedicure and I made last minute decision to do manicure too. She was amazing and so professional!!
First time at this salon and will be returning! Clean salon with cute and simple decor. I was at another salon and they were busy so I made a quick call to Luxe an hour before their closing time. Best to make an appointment or call ahead. They looked busy but fortunately I got lucky and they were able get to me in. Thanks Luxe!
Conveniently scheduled online, and was approved for an appointment promptly. They have a nice variety of services, and prices were listed on their website. Upon arrival I was greeted and signed in, then chose my color and showed my nail tech the design I wanted. I can’t remember her name, but she was so sweet and did amazing on my nails! She was timely and deliberate, also a great conversation! I will definitely be returning.
Great experience, she got my nails back to a nice natural look that I love. Cleaned them up exactly how I wanted and made my time in there easy and quick. So friendly and so sweet to offer beverages! Will definitely be back!
Absolutely looooooove this place!! the lady did such a wonderful job on my nails and she was so sweet!! requesting “Q” here on out💯
I hadn’t got my nails done in two years because I couldn’t find a place I really loved. After checking out Luxe Nails online, I decided to make an appointment before my wedding. And wow I was so impressed! Amazing customer service as soon as you walk in the door. I had two different nail techs for my mani and pedi and they both did such a great job. I was happy with how thorough they were. Sammy did my French manicure and it is hands down the best one I’ve ever had! I also brought my mom along who had never had a manicure. The man who did her nails (unfortunately I didn’t catch his name) was great and really made her feel comfortable since she had never had a gel manicure before. Thank you so much for making my mom and I feel special on my wedding day with beautiful nails!! We will be back!
The service is simply shocking. The gel peels off after only 5 days. Their customer service is poor. The experience is not pleasant, they are just trying to speed you up and behave politely. Do not come close, there are much better quality nail salons in the area.
I have been going here since they opened and I absolutely love it! Everyone who works there is kind and welcoming and does a great job with dip manicures and spa pedicures. I look forward to all of my visits to Luxe.
This is one of the best nail places I’ve ever been too and I have been to so many trying to find the right place! It was very clean, the people were very nice, and you can actually get the bang for your buck ! Definitely coming back !!
Excellent customer service! my friend and I at the last minute decided to get a pedicure. when we called they graciously made arrangements for us to come in right away as walk in’s. They took good care of us and made our time there very enjoyable! we will be back!
I would have given them a five star rating because they did a great job. However, I called last Friday to schedule a classic mani/pedi combo which is about 46 dollars. When I showed up the lady at the front thought I just wanted a pedicure even though the check in said classic combo. I tried to tell the tech who did my pedicure that I wanted a specific polish but she ended up misunderstanding me. I ended up with a gel pedicure which had a 20 dollar upcharge on it. I tried to explain to the lady at the front desk that I had never asked for that and no one had communicated to me I was getting gel but they would not work with me.
Delightful place. Ultra modern & spotless. Staff very friendly with great skills. Good prices too! Ask for George or Rex.
The technician, Ann, was very polite and professional as well as thorough. I enjoyed my experience and would highly recommend her!
Love the environment! Great people and always friendly to first timers!
Theresa did such an amazing job on my nails! I love the way they look and feel!
Amazing experience and great customer service! This was my first time here and my service was so good! Steven did an amazing job on my nails, and the lady who did my pedicure was great too. The salon is very clean and everyone was so welcoming! Thank you!!
Everyone was so nice and professional. Salon was clean and beautiful- we will definitely be back
I absolutely LOVE this Luxe nails location. Got me in and out quick AND she did a fantastic job (my legs/feet feel amazing)! The salon is so hip and clean, staff are incredibly friendly and accomodating. 2nd time back and wont be my last!!;)
I love Kai, so professional and my nails are sheer perfection every time!
Im so impressed with this nail salon! They are so clean and the salon itself is very attractive. All staff Were so friendly and accommodating! Ann saved me from a bad dip job I had, and was knowledgeable about helping me pick correct colors for my skin tone, as well as checking in multiple times through out the service to make sure I was happy. 1000% reccomend this salon! !
Luxe Nail Spa is a beautiful salon! It’s my new favorite. All technicians are awesome and provide excellent customer service. I go to Rex, and wow - he is amazing! He always does such a phenomenal job with my nails! His attention to detail and work is top notch. I love everything about this place, and I highly recommend!
Appears to be a very highly rated business so perhaps this is an anomaly, but you only get one chance to make a good first impression. Place looked amazing. Made 1pm appointment for hands and feet, checked in at kiosk, waited fifteen minutes without any update or further acknowledgement. Not a regular patron of nail services, so perhaps this is not unusual. Still, in what I imagine is a fairly competitive business, I found it off-putting.
Best nail salon in Overland Park! The owners are amazing! I’d recommend any of the techs there. Very professional, clean and fun environment.
Luxe nail salon is very clean and professional!They do a fabulous job! I’ve had pedicures and gel manicures and both look great and last!!!!
Luxe is by far one of the best nail salons in KC! Professional employees and they always do an amazing job!!
Great service. Great foot massage with pedicure! Will return.
Absolutely amazing. i can’t remember who did my service but she was so kind and very professional. the entire staff was also very understanding about me having to bring my kiddo, didn’t make a fuss at all. not to mention my nails look great and my feet feel so much better 10/10.
Best quality, best service, I won’t go anywhere else!
Rex was an absolute sweetheart! He did such a good job and was so kind! I absolutely love my nails thank you Rex!
I have been coming to Luxe since they opened. They are consistently on point. I used to always request a specific nail tech, but I no longer feel the need to because every single tech I’ve had does a phenomenal job. I feel pampered and treated like a queen. By the end of a dip manicure, I feel so relaxed, I could probably fall asleep. Give it a try, and have a glass of red wine (on the house!) while you’re at it.
I love this place so much!! So fancy, clean and not expensive! I will never go anywhere else for nails again
Ann is AMAZING! My nails / toes always look soooo good and her genuine kindness makes the experience enjoyable every single time.
Great place very clean and professional, I will be returning.
Was there on Saturday and saw Sirinda (Kai.) The salon itself is very clean. Great vibes. Everyone was so nice and of course my lady did the best work. Can’t wait to come back!!
First time getting my refills this salon, wanted something old fashioned but that still was professional looking. Kurt took the time to ask what I liked and offered different options to fit my style. He took the time to do everything right and asked if I was satisfied during the whole process!! Will definitely be going back when it’s time for my next refill!
Luxe nails made me and my bridesmaids feel like queens for a night. Teresa did my nails and was so amazing and so fun to chat with during the process. GO GET YOUR NAILS DONE RIGHT NOW AT LUXE NAILS!!
My friends and I were here on a road trip and decided to get our nails done on Sunday while we were here. This place is gorgeous and the staff is very nice. The tech that worked on my mani and pedi was literally the sweetest. If we come back to KC, this is the place we will be coming every time. Thank you to all the employees ❤️💛
They really did incredible job! High quality products and professional staff! Ive already made my next appointment
I have been looking for a great nail salon for a long time. After visiting many in the area I decided to make an appointment at Luxe and I’m so glad I did. The salon is modern, clean and everyone is friendly and professional. I have found my new nail salon. Love them!
Really not nice. They are cheeky. They do not know how to recruit customers. Do not recommend at all
Poor customer service. We went inside and were not greeted until they sat for 7 minutes in the waiting area. Although other customers come in they were greeted as soon as they came in so I do not know if they had any impression against me, but this was my first and last time there. Will definitely not come back and tell anyone I know in Overland Park, Lenexa and olath and Lived to visit their nerd
Me and my mom went for some relaxation. Went amazing! Great conversation and wine. Got the volcano pedicure and the crystal one. Very nice and clean!
I am a new customer. I have been there twice and love it! It is very clean and everyone is very nice and attentive. Ann is wonderful. I highly recommend this shop!
I had went to a different salon the day prior and they completely messed up my nails. I came here on recommendation to get them fixed and let me tell you, they did amazing magic! I loved everything about this place. The vibe is so cool and everyone is super friendly. Plus their work is top notch. I have definitely found my new nail place!
My nail tech was wonderful and kind to my four year old daughter who got her first mani/pedi. Super clean, professional- my fingernails and toenails look just as good as when I walked out of the salon two weeks ago and I literally got bit by a goat on my fingernail right after we left. Will definitely be driving the hour commute to get my nails done here again!
My appointment was right on time. My mail technician was so helpful to find the perfect color after I showed her a photo of what I wanted. She was very thorough and did such an amazing job. Everything was very clean, beautiful inside and all staff were so welcoming. Will definitely be back.
Rex always takes his time with his clients and is so good at what he does! I love going here - beautiful shop in a brand new building across from old OP! Go here - you won’t regret it!!!
Dan was so fun! I would highly recommend this spa. Very professional, clean and efficient. Everyone was really friendly--I will totally be back!
I don’t get my nails done often and work on my feet, this place is so welcoming and very relaxing. The people here are wonderful. Definitely will be back
KAI was wonderful she did an amazing job on my nails and was super friendly! Love the atmosphere very relaxing!
My first time at Luxe in Overland Park and Ann did my pedicure. She was very very friendly and did a great job on my pedicure. I have acrylic nails scheduled for tomorrow. I was very pleased!
Great place! Super clean and friendly staff! This is the best nail salon in KC!
My last visit was so great, my nail tech really nailed it with my inspiration picture and was incredibly friendly. Luxe is hands down my favorite nail salon in KC.
Love Luxe Nails! Steve is an amazing nail artist and he is so kind. Will bring my business here forever ♥️
I will never go back there. Do not know how to explain themselves. Terribly rude. Do not recommend at all
I absolutely love this place! I’ve gotten my nails done all over KC and Lawrence as well as out of state and this place does the BEST job by far. My best friend and I have been coming since October and have had nothing but a wonderful experience. I had my nails done last night after 4 weeks and I’m just so happy and obsessed with them. Can’t wait to go back and get a fill, I always look forward to it. Best nail salon ever!
Teresa is THE BEST!!!! This salon is clean, has tons of color options and the friendliest staff!!!
It was my second visit to Luxe and I liked it just as much as the first time! Two thumbs up 😊 Kai did a great job 😊
Personnel friendly and welcoming. Very nice atmosphere. Clean facility. Prompt.
I swear every time I go to this nail salon its like a mystery price one day fills are 25 bucks one day theyre 35 and other days theyre 80 same nails same person no difference its like Russian roulette to the point where I no longer want to come here even though I love my nails because its not consistent on price I would be afraid to bring cash here
This place is awful !!!!!!!!!!!!!They did a very bad job. My nails tore my skin and now it looks like I have not done my manicure for a long time. Never go there and put your money there. They do not care about their customers, all they want is your money
Horrible. I do not recommend. The staff is not nice, there is no sense of organization, jumping from one customer to another using the same tools. The end result was not great either, my nails were in different shapes and sizes even though I got a manicure. The paint did not turn out well, it was brighter than expected, bubbles and holes in the nails.
Rex was great! He took the time to explain the dip powder process as I’m used to the acrylic nails. Nails look fantastic and I’ll definitely be back when it’s time to change the color.
Very nice place and Quick. I love it Everytime I go. Thanks again
The service was efficient and friendly. The massage chair was terrific. My mani-pedi was just what I needed!
I have been to Luxe Nail Salon twice now and both times were fantastic! I had different services providers each time and all did an amazing job. Steve and Kristy, the owners, are very friendly. The place is SO clean and the space is beautiful. There are tons of colors to choose from whether you want regular polish, gel, or dip. My favorite thing about Luxe is how they take their time. Other places I’ve gone to rush through your mani and pedi and give a 2 second massage. Not here! They really make the experience enjoyable and relaxing. The prices are comparible to other salons in the area but the quality of service is far superior.
Came back for a DIP manicure. It was a great experience. Teresa was professional. Turned out great.
So glad I gave this shop another chance! Steve was great and everyone was so kind!
Second time I’d been to this place and it’s SO fun. They are very personable and do a great job. I’ve had Hannah twice now, and I hope to have her again! It’s cute and modern and a good value of price. Not too cheap but not too expensive for them doing a good job.