My mother passed away Oct. 22, 2018, and I was not thinking the assisted living facility sent her body to their assigned funeral home. I must not have told them that I wanted the Overland Park Chapel on Metcalf to handle everything (not a good start for my ONLY mothers funeral) imagine my shock when I arrived at MY choice of funeral home/chapel and Mother was not there.Melanie, the funeral director, assured me they would bring Mother wherever I wanted her. Melanie, did not blink an eye and made me feel as this was not any type of problem. Melanie had a lovely, calming and caring aura, along with her compassionate professionalism I was very pleased. Melanie attended to ALL details and made it so easy. Then we had a small visitation where we had the opportunity and pleasure to work with the other consultants, Nell & Rod. What a true gift of compassion those two had!At a very emotional time in my life, the staff at OPC, were without a doubt the most accommodating and most wonderful people on this earth! At the first of the year I am going to return and set up my funeral plans. I could not ask for more perfect people to help with my plans.Thank you Melanie, Nell and Rod for your assistance at such a terrible time in my life.Phyllis Ergovich-Marshall