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Ron Henson - State Farm Insurance Agent
1304 Gemini Cir #3, Ottawa, IL 61350, United States
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Ron Henson - State Farm Insurance Agent

Comments
Mi
Review №1

Ron Henson and staff are always available to answer my questions and help me get the best rate for my 5 drivers. I recently had to make an auto claim and Ron went above and beyond to help me find the right place to go for an estimate and quickly filed my claim so I was with out a car for a short time. The entire staff is very friendly, courteous and professional.

Ja
Review №2

Great local agency. 1 advantage of this office over others is they dont bother you with phone calls trying to sell you additional coverage.

To
Review №3

Very helpful people very polite

Ca
Review №4

Ron Henson’s agency is the best in town! Ron, Karen, Devon and Matt are knowledgeable and friendly. They always make sure you’re getting the coverage you need and find all of the discounts you qualify for too. Insurance can be confusing but it’s not when you work with Ron’s team! Everyone is so friendly and they take the time to get to know you personally. Every claim I’ve had was so simple and Ron’s office made it stress free. If you’re looking for a new insurance company or agency, definitely go to Ron Henson!

An
Review №5

Great people to work with and are always willing to answer any questions we have about our policies. They were wonderful to work with after we had damage from a tornado.

Jo
Review №6

My first policy with State Farm Insurance was an automobile initiated with the Wayne Aicher Agency (Ottawa, Illinois) approximately forty years ago! Dealing with Wayne was a pleasant and quite satisfactory experience.When Wayne retired, my original auto policy was transferred to the Ron Henson Agency. I now have cars, home and rental property insured through Ron Henson.Every experience with the Ron Henson Agency is pleasing, even though costly at times! :) At every meeting at their office or phone call to them, the staff is professional, knowledgeable and kind. I feel that my interests and expenditures are always foremost in their efforts regarding my policies. All my questions are answered to my satisfaction. Suggestions are made on changes to my policies that can reduce my payment, without reducing needed coverage.A few years ago I was struck by an automobile while riding my bicycle. Without hesitation, and for my benefit, Ron immediately suggested I use the Medical Payments portion of one of my car policies to help with immediate medical payments as a result of the accident. Again, the staff was most helpful, Karen with this incident. The difficult experience of the accident was reduced by the help of the folks at Ron Henson Agency.Respectfully,John

La
Review №7

Great service with a very caring and knowledgeable staff. Ron, Karen, Devon and Matt take the time to get to know you and help you make informed decisions so when the unexpected happens you’re taken care of. Makes life just a little easier. Thank you!

De
Review №8

I have been so pleased with my State Farm agent Ron Henson. I’ve been with Ron for years and he has never let me down. Ron always let’s me know about products and opportunities to save money as well protect my assets. The customer service I’ve received from Ron and the office staff is as good as it gets! Thank you Ron and staff! I highly recommend to all regardless of where you live!

Ro
Review №9

Since starting with Ron Henson State Farm, I have been pleased always with their service, attitude and attention to detail. No question seems too trivial for them to field and answer, and the answers are quality and correct. 5 star agency.

Ry
Review №10

Great team of people who work with you at a personal level. I saved over $300/yr by getting car and homeowners insurance. In case of an accident you call your insurance agent instead of a 1-800 number.

He
Review №11

Customer service is top notch! We have been extremely pleased with the attentive and thorough service Ron Henson Insurance has promised and delivered. Really felt he and his staff were working for you to provide the best rates.

Ma
Review №12

I have had the pleasure of doing business with Mr. Henson for over ten years. His staff is professional, courteous, and knowledgeable. During the unfortunate times where weve had to make a claim, they have helped us through that process to make it as painless as possible. I cannot recommend him highly enough. You wont be disappointed.

Je
Review №13

They were very professional, helpful, and friendly. They answered all of my questions and made getting all of our policies a breeze.

Ju
Review №14

Very friendly and very helpful. They are very quick with claims. I have been with this agent for 18 years. I have moved w the Mendota area, but refuse to switch to an agent in my town because I really like Ron Henson. When I first moved to this area 18 years ago I met Ron at a bicycle safety event at my children’s school. He was very friendly so I decided to switch my State Farm account there since my original agent was now 2 hours away. I am very glad I did.

J
Review №15

The Ron Henson agency, everyone of them, make you feel like family. The prompt attention they give you, can’t be beat.

Sh
Review №16

My husband and I have been Statefarm customers with Ron Henson for almost 20 years. Him and his staff are very professional. Always friendly and helpful on the phone and in person. Always willing to go the extra mile, especially when we bought our first home! Thank you, Ron Henson, for being a great insurance agent as well as a great person in our community.

Je
Review №17

Ive been a State Farm customer with Ron for quite a few years now. Ron and his staff have always been so kind and helpful. Ive recommended them to other people and will always continue to do so.

Du
Review №18

Very kind and knowledgeable man Ron Henson

Li
Review №19

I have been a satisfied Ron Henson State Farm customer for many years, starting with rental insurance a few years back and now moving on to auto and homeowners . They are always prompt, courteous, and helpful in every way possible.

Br
Review №20

Great insurance company!!

Sa
Review №21

Great people in the office who are always willing to help!!

Ja
Review №22

Ron and his team are wonderful to work with!

Mo
Review №23

Unprofessional,they don’t care,very bad service and not friendly,there is a lady there,she will talk to you like she is doing a favor to talk to you,i think because she don’t like my ethnicity.

Ja
Review №24

Customer service is outstanding!

Mi
Review №25

Great staff and great service

Jo
Review №26

Ron is awesome

Information
11 Photos
26 Comments
4.8 Rating
  • Address:1304 Gemini Cir #3, Ottawa, IL 61350, United States
  • Site:http://ronhenson.com/?cmpid=haw3_blm_0001
  • Phone:+1 815-433-3276
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:8:30am–5pm
  • Tuesday:8:30am–7pm
  • Wednesday:8:30am–5pm
  • Thursday:8:30am–5pm
  • Friday:9am–12pm
  • Saturday:Closed
  • Sunday:8:30am–5pm
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