I have been going here for 4 years now. I would pick no other place. Great service, Great customer service. 10/10.

The owner (ex-Marine) is wonderful!! The service is great and he always makes time to chat and help his customers.

Very pleasant gentlemen, helpful, happy the store is located in downtown area. Very easy to get to.

Owner is very knowledgeable and helpful. He always gives me options when shipping items and explains the benefits of both.

I’ve had several positive experiences when going into the store, but just got off a phone call that upset me enough to leave this review.I called with a question: “Is The Ship Yard considered a ‘The UPS Store’ location or should I go to a ‘The UPS Store’ directly?”The response from the employee that answered the phone: “You picked the wrong option. If you had picked the right option you could have dropped it off here, but you missed it.”The response was rude, accusatory, and unnecessary.A suggested alternative the next time someone reaches out with this question: “Good question - The Ship Yard isn’t considered a ‘The UPS Store’ location, but I do have some steps I could share with you to change the Amazon return options so that you could drop off here. Do you have some time to walk through those with me?”A little kindness goes a long way.

We went in to ship something right near closing time, and he was so so helpful and patient. He helped us find the best and most cost effective box, and then helped us repackage everything inside, while being super friendly. We will definitely be using this place for all our shipping from now on!!

Great customer service and good prices!

Nothing but good service and always will work with you !

Jay helped us find the best box and rate for our shipment. Even went so far as to custom cut the box for the cheapest option.Cant recommend Jay and The Ship Yard enough!

Always a pleasure to pop in when needed and have a quick chat about the day. Thanks for always having the candy haha and good conversation

Great place! Fast and friendly.

Great guy. Veteran. Has my business in the future

They have both UPS and FedEx! Very friendly person at the counter who provides quick service.

Very helpful! Great local business.

The owner knows his stuff quick, easy and painless to do a return!!!

Had a great experience here, quick and helpful. Will definitely use again.

Veteran owned. Quick service and very friendly. Convinent location.

Dropped off a package for an Amazon return. Handed it to the fat Hispanic guy behind the counter, but didnt watch him scan it. Sure enough, 30 days later, Amazon charged me for the unreturned item. Next time Im in Oswego, Im stopping by to ask Fat Hispanic Guy if hes enjoying that warped Beasties Boys album.*Edit to respond*To satisfy your curiosity...there WAS no tracking number created, because my return item was never scanned by the employee.So its either still in your store, bouncing around in the UPS system or snuggled warmly in your employees record collection.

Helpfull and nice. Easy to shipout packages.

Excellent service this guy know shipping!

Very quick and always very helpful

One of the great local pubs.

Very helpful and friendly.

The place to take things to be shipped by USPS,ups and others

So glad Oswego has this service!

Guy was awesome

Great service!

Gets the job done ! Saturday hours too

Very nice and helpful

Great service

Fast service

Very Friendly