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Tiera exquisite wedding planner& Events
6270 Edgewater Dr Suite 3400, Orlando, FL 32810, United States
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Tiera exquisite wedding planner& Events

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Ca
Review №1

I usually dont give anyone a bad review, my experience with this vendor was beyond unbelievable; In March 2021 I contact this company and ordered and paid the entire amount for 36 Gold Round Back chairs and a Thrown Chair for my Daughter/Neice 30th birthday celebration. On Tuesday, May 25, the receptions called to set up a delivery time which was between 10 & 11am. On Saturday, May 29 I woke up 7am starting loading my truck to go an decorate the facility, while loading and unloading, Tierra called my phone around 8am, I missed the call because I was busy and didnt hear it. After 1pm and the chairs had not been delivered I called her, thats when she said she called me that morning, making a long story short, she said they will deliver the chairs by 4pm. Well 4pm NO CHAIRS, I called her over and over with no answer. Now it is 7pm, NO CHAIRS. Thats right NO CHAIRS WERE NEVER DELIVERED!!! I Called her on the next day and she gave an excuse!! This was unacceptable! Thank God the facility had chairs and I had my own chair covers. Yes, she did apologize and refunded my money which she should have! I am an event planner and I would have never ever done anyone like the way this company treated a customer.It was never told to me that you was in a car crash, matter of fact you stated that your driver came to the building, which one is it! However, you are right All things that you do will return back to YOU!

Pe
Review №2

Tiera Exquisite Collection has thee most beautiful event rentals that I have ever seen. They have so many choices of tables, chairs, and table decor to choose from. The process of ordering my rentals for my wedding, and the delivery day of my wedding went smooth! I appreciated being able to communicate with this vendor throughout my experience for any additional questions I had, and I will definitely be on the look out for the new rentals they have on hand for my future events.

Ad
Review №3

What a great company to get rentals from. Best place to rent all your party and wedding needs.They have great selection of wedding rentals all the gold mirrored tables and beautiful backdrops. Very professional and courteous. Was able to do the whole rental thing very fast. Amazing people and customer service. Awesome showroom. Highly recommended

Na
Review №4

Really really bad customer service I paid for some chairs weeks ago I have my receipt and everything the day of the event after I set up and everything she canceled the rental on me the day of the event my client cursed me out ask me for a full refund that’s so unprofessional. I keep calling never got an answer that’s not professional and still didn’t get my refund. They don’t even deserve a star.

Co
Review №5

On 6/18/2019 I booked and paid Tiera Knowles $690.10 as a deposit for party planning services and party rentals for an event for 2/8/2020. The total amount was $1675 including travel 100 miles for a party of 100 guests. Due to unforeseen circumstances, the party was postponed for a later date. I contacted Tiera via telephone on 7/27/2020 and booked a birthday dinner for 20 guests for 10/24/2020 and was advised that the price would remain the same. She proceeded to increase the price after we had a verbal agreement by almost $1,000! she refused to budge even after removing items. 9/25/2020 I advised I wouldnt be moving forward and she refuses to refund my monies paid thus far. We do not have a contract nor did she ever tell me the deposit was non refundable. I wouldnt recommend doing business with Tiera as she was very rude and disrespectful after I didnt agree to pay. She even called me poor minded and stated I was trying to get items for free. I would never wish my worst enemy to do business with this woman, pathetic.

Sh
Review №6

From planning to ordering and finally receiving my products and services, I received superb services from this company.Let me start by saying the products were unlike anything I had seen in my area. The quality of products were very astonishing! It was very satisfying to have received so many compliments from my guest about my event at the end of that evening. It was worth it to have hired a company who was professional and knowledgeable in their products, services and also in the event industry. They recommended items that ultimately made a huge statement at my event! I cant thank them enough for ensuring my day was more than what I couldve ever dreamed of. All things considered, I implore you to view this company when youre considering products and services for your event as well.Thank you again Tiera Exquisite! Your products and services are truly unmatched.

vi
Review №7

Amazing company to work with. They have all the tools you’ll need to make your wedding or event a memorable one. The staff is amazing and are super supportive of all your decisions. The products to choose from are endless and have their own unique style. Highly recommend!!

Ta
Review №8

Tiera Exquisites Wedding Planning has everything you need and more for your next event! Tiera and her team takes the time to understand her customer needs and assist them with understanding what works best in their venue. She uses the best vendors in the industry and provides great customer service and professionalism. With her large inventory, you will find everything you need and more to make your event out of this world! I would definitely recommend their services

Re
Review №9

Tiera is one of the kindest humans I have ever worked with! She goes above and beyond to make people’s dreams come true through her beautifully planned events! She has the most stunning inventory and a fabulous team. Book Tiera for your future wedding or event! ❤️

Da
Review №10

Loved the service Tiera and hubby gave!!! The tablecloths and chairs matched perfectly. For next party I will not hesitate to use this company❤️

Sa
Review №11

Very professional and accommodating. They offer quality Luxury items. Great customer service. If they dont have something you need, they will find it and collaborate with another vendor. Thank You!

Te
Review №12

This is the spot to get all of your rentals!! 💕💫We absolutely love Tiera Exquiste! Every single time I have worked with this company they have went a over and beyond to make every single detail perfect. They are professional and hardworking!!!! They are everything you would look for and want on your wedding day and special events!!

ch
Review №13

If you are looking for quality products and service Tiera Exquisite wedding & event planning & Decor, is it. Their luxury wedding rentals are to die for, so many great rental options available, I wish I could rent them all! If you are looking for great service as well as a seamless experience, this is your team.

Kr
Review №14

Tiera Exquisite Collection was a God send. It is amazing to see US succeed in this industry with Professionalism. Their service is bar none and their rentals are the best in Central Florida.

Ra
Review №15

Tiera is one of the most professional & humble individuals we have worked with at our venue, Seaquel Place Banquet Hall. She is punctual, detail-oriented, & so kind. Her décor is always beautiful & unique. She adds a special touch to each event & we did not hesitate to add her to our vendors list after seeing her work for the first time. You would not be disappointed with her!

De
Review №16

I wish that I could have met Tiera as soon as I got engaged. She is the epitome of a professional. The photos don’t do the items justice. When you see the luxury in person you can’t help but star. I wish I can have events every month just to enjoy the ambiance.

As
Review №17

Tiera is such a great vendor! She has a huge variety of beautiful pieces in her inventory. She communicates well and has been a pleasure to work with.

Va
Review №18

This is an great rental company. I used Tiere Exquisite for all of my chair rentals. Their furniture is so beautiful!

sh
Review №19

Tiera is just a gem...she is very professional and came thru for me when I needed her on short notice. She went above and beyond..i appreciate her and her team. I will definitely use her services again!

Am
Review №20

I am super impressed with this company . We needed some chair rentals since our venue was cancelled due to COVID and had to make last minute changes of hosting my niece Babyshower in my home . I called ONE day before the party and they were able to accommodate and provide the gold chairs early morning .I am so thankful. The scheduling was easy, the chairs super cute, and the delivery guys were amazing !!!!I absolutely recommend this company and will be using them again ....

Kr
Review №21

Tiera was so polite the entire time and very responsive. She’s easy to talk to and definitely cares for her clients happiness more than anything else. She helped me and my fiancé get the chiavari chairs for our upcoming wedding in February. Definitely recommend her and her services! Thank you Tiera!

PB
Review №22

Personally, I know that Tiera provide quality merchandise and excellent customer service. Therefore, if you are seeking excellent customer service and quality merchandise, go visit Tiera exquisite showroom, go online, or simply call.

Ta
Review №23

Tiera and her staff were very professional in every aspect and paid very close attention to detail. Choose her for any event, you will not regret it!

Sh
Review №24

Beautiful rentals, always adding to the inventory. Will definitely use again!

Information
100 Photos
24 Comments
4.8 Rating
  • Address:6270 Edgewater Dr Suite 3400, Orlando, FL 32810, United States
  • Site:http://tieraexquisitecollection.com/
  • Phone:+1 407-517-9570
Categories
  • Party equipment rental service
  • Corporate entertainment service
  • Party planner
  • Wedding service
Working hours
  • Monday:10am–8pm
  • Tuesday:10am–8pm
  • Wednesday:10am–8pm
  • Thursday:10am–8pm
  • Friday:10am–8pm
  • Saturday:11am–5pm
  • Sunday:10am–8pm
Service options
  • Dine-in:Yes
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