Adam Nager and the Quest National Services promised to help me and my practice when I needed a new billing service after my previous billing services shut down. They kept their word with personal, caring interest and were very communicative with me and with my staff. The transfer to Quest was seamless. Until I retired, their availability was impeccable. They are very adept and are at the highest professional level. To any health care provider looking for a new billing service, Quest will be a great associate.

As an administrator of a multi specialty clinic, I was looking for a service that provided timely and consistent communication. I found in prior engagements with our prior 2 billing companies neither provided the level of communication or transparency our principals expected. When I was introduced to Quest I was impressed almost immediately by their transparency and consistent communication. Weve been with them now 5 months and are so happy we made the move.

An amazing group! They have exceeded all of my expectations!

Ive used their services for quite a few years now and am pleased with their work.

Our company made the decision to outsource our medical billing to Quest and we have been incredibly pleased with the results. The knowledge, dedication, and customer service provided by their team is truly first class!When we came to Quest, we had a hard time recovering our A/R and ensuring the accuracy of our billing. Quest has made the process so transparent and allowed us to increase our profits, while also pointing out and assisting in areas of improvement.I really appreciate the work of Nancy and her team, and the responsiveness of the CEO, Adam. They both always find the time to address any questions or problems we are having!

I hired this company to do my billing for less than a year. Thank goodness I changed billing services. I have been finding thousands and thousands of dollars of revenue that I have missed because this company sent billing to the wrong insurance address, did not follow up on any denials or non-payments and wrote off thousands in charges because they did not understand how to properly bill certain procedures. They also missed an entire month of billing because they forgot to bill for my second location when I was there a half a day. All they had to do was look at the OFFICE schedule. DO NOT HIRE THIS COMPANY . I would give no stars but it would not let me post otherwise.

My husband and I have a small practice but we were looking for a medical billing company to consult us. We originally started with a local company with some satisfaction. However, our biggest problem was that they wanted us to change our existing EMR to software that they worked with. Quest National Services worked with our existing software so that we didn’t have to make expensive changes to our infrastructure. That saved us a lot of time and headache. I would definitely say that was one of the main reasons for why we switched and why we continue to work with Quest. As a small practice, they helped us without draining our resources.

Quest has made a huge difference in our business, even within the limited amount of time that we’ve been using their services. We kept our current EMR and, in less than six months, Quest lowered our time in accounts receivable by close to two weeks! I couldn’t believe it. Needless to say, we’ve been very pleased with the services and responsiveness of their staff so far. We were able to get reimbursed faster which was so important. Moreover, Quest took over the burden of dealing with aging receivables so we could focus more on business. They offered so many options and services and we were able to find the perfect solution for us. Thanks to Adam & Dean and everyone at Quest!

The person responsible for interviewing possible candidates for this company is a joke. They either dont read your actually resume or dont know the actual meaning of a Medical Biller.