I just purchased a house and I’m from another City. I called Summit to have my service installed and explained that I would not be there. Derrick the tech. Went above and beyond to ensure my service was going to be working. His customer service skills are to be commended. He is very polite and attentive in making sure the customer understands the process. Thank you Derrick! Great job.

Derrick is very knowledgeable and professional. He has always been able to effectively resolve our issues. He is warm and friendly, and he seems more like family. We can not say enough about how impressed we are with Derrick, his work, and his manner.

Thank you Danny!Thank you for doing a great servicing our internet and cable. We really appreciate your help, kindness and your time. He has a very clear understanding of the subject at hand and how to resolve the issues.Keep up the good work!Thank you!

Eliseo was our install technician, he was quick and very informative on any questions we had. Wore his mask and boot covers which we really appreciated! Service install was quick and simple!

Danny is THE BEST TECH in the area! We had to open locked panel he wait me for 35 minutes :). Now me and my guest are very happy. Thanks again Danny god bless you, you deserve it! You are the one!!! :)

Derek Pringles our local technician just left and I had to post how awesome he is. When he comes over, he is so kind patient pleasant to deal with and most of all knowledgeable about all the summit workings. He corrects the issues quickly and explain things very thoroughly to us in a way that we can understand. But more important than that his customer service skills are second to none. He’s literally a guy I would invite over for dinner after church on Sunday. In an age where not only is it difficult to find employees for your business, but to find somebody with love and compassion for what they do, it is so rare to find somebody like this gentleman and I had to post this to let everybody know my experience because he deserves The recognition. In my businesses I would make sure that he is well taken care of to keep him around and show appreciation and I would want him training the newer employees to have similar type of personality/knowledge/customer service skills.

Were new to the Orlando area. Weve had mixed results so far with Floridian customer service. I am so happy to report that Danny from Summit Broadband exceeded expectations. He was extremely knowledgeable about every aspect of his profession as well as our community and Florida life in general. Being new to Orlando and Florida, this was as encouraging an interaction as you could hope for. We were up and running with super fast internet lickety-split. Thanks again Danny.

ELISEO -Eliseo is a really attentive and considerate technician. He came right on time and got the job done in no time. He even tried to communicate the issue to me and provided tips on how avoid facing this problem in the future.Brilliant communication skills. Proficient. Excellent time management. Very personable and sweet.

Sean did a wonderful job installing my services in my apartment, very personable and informative! 100% satisfied with my appointment today!

Danny was absolutely amazing, friendly, professional and really went above and beyond to assist me so that I can effectively work from home!

Sean Bodo is great. He is very patient and helpful with my questions. I am thankful for his servie.

Sean went above and beyond. We truly appreciated his expertise as well as his attitude to please! Thank you Sean!

I had my WIFI router installed by Sean today. Super efficient! Sean was awesome and got everything up and running in no time. Great experience.

Kenton called prior to his arrival, was courteous and informative. Most helpful in getting my system up and running. Would recommend him to anyone.

Danny the Summit tech was on time, fast, and fully resolved all of our issues.

Danny was a very knowledgeable technician. Good customer service attitude and skills. Solved our problem quickly. My husband and I were very pleased with the service.

Sean Bodo Was here today, Excellent customer service, fixed the problem. I am very happy today wth the outcome. Thank you Sean !!

Derrick was very professional and understood my issues with my equipment. He was able to remedy my situation in a quick manner. I really enjoyed speaking with Derrick!

Kenton was wonderful and so caring to fix my issues. He checked everything and it appears as if the Pixelation problem is a community issue which he reported. Very thorough young man; he knows his stuff!!

Danny alerted me to when he was arriving and was prompt. He was friendly and extremely helpful with a re-start on a purchase of a previously installed system. He happily fixed a couple issues and quickly had the whole system running as it should.

Daniel was absolutely awesome and explained details very easy to understand and very courteous. Great assets to your company as Derrick as well great team work!

Good customer service but we always have had issues with the internet. We pay for high speed and it’s super slow.This is something that happens every week

The technician Danny is informed and courteous and wore his mask. Thank you Danny! If we were to need anything in the future Danny is the one for the job. Great service. Keep it up! 5⭐️⭐️⭐️⭐️⭐️

Danny is a great asset to summit broadband he was very helpful today

Sean was very knowledgeable and found the problem right away, great service

The technician Danny was great. He was able to fix both of my problems and was very courteous. He took the time to listen to my concerns and answered all of my questions. He made sure that everything was in working order before he left. The level of customer service that he provided both times was exceptional.

Sean got our guest wifi up and running replaced a lot of bad connections very profesional exelent work

Our service was cut off due to a duplicate account from the previous resident in our unit. Despite being here for 22 months, our service was shut down. Spent hours on the phone with multiple reps, and ultimately needed to have a tech sent out the next day. Danny was fantastic. He was actually able to get out to us sooner than expected, and he had my issue resolved within 5 minutes, (something I wish the reps had walked me through the day before). He explained why I still had an issue with the hard-wire connection after getting the wifi back the previous day. Extremely friendly, thorough, and knowledgeable. Thanks so much Danny!

Sean did a great job getting us all set up and ready to connect! He was a pleasure to have and even spent time talking to our young son. He walked us through everything and made sure each and every room was ready to go.Excellent job!

The technician Shaun was was friendly, courteous and wore his mask and shoe guard all the time. He explained everything that he was doing. Thank you Shaun! Great service. Keep it up! 5⭐️⭐️⭐️⭐️⭐️

Danny was a very professional technician. He has a positive attitude and got everything fixed for our internet.

Had a great experience with today’s installation.Johnathan was really helpful, clarified all my questions and set everything up really fast. Hopefully, all other Summit Broadband technicians are as good as him.

Jonathon Lopez was my installer today. He did an amazing job he was on time very helpful and courteous I was very satisfied with my experience with him today

Sean did a great job today! Thank you

Dan came by to help us and diagnosed our problem in literally 30 seconds. He had replaced a faulty OMT device hidden in our garage wall and had us back online in 30 minutes. Great job, Dan. And thank you, Summit for having great technicians.

We recently bought a home and trying to get cable and internet hooked up. Our technicians Danny and Derrick came by today to install Summit Broadband and were met with a nightmare today of wires and problems left by the previous owners. They assessed the situation and knew what needed to be done. They helped schedule another appointment to help get this resolved and get us up and running. They were so professional and helpful. Thank you for what you are doing.

Our technician, Sean Bodo, was super quick to figure out the issue we were having with our modem. He was so very nice and friendly while he did his job and explained everything that he was doing in depth. He is a great asset to the Summit Broadband team, and we appreciate him coming out for us today.

Sean is extreme knowledgeable and answered all of our questions thoroughly. We appreciate how curtious, friendly and professional he is.Thank you, Sean, for your time and great service!Jim and Terri Steck

Sean Bodo came to my house this morning. He tirelessly and professionally fixed my telephone problem. The adjustments were done both inside and outside. He conveyed to me in detail what the issues were. He was courteous and very knowledgeable.

Danny from Summit Broadband was awesome. Very quick, wore a mask, friendly and answered all of our questions. Were very happy with the service! Thanks, Danny!

Sean Bodo was so wonderful and very personable, as new residents to Florida he was great giving us some local advice and letting us know about possible job opportunities for anyone we knew. He seemed like he was very intelligent and knew how to do his job efficiently and well. Our wife was setup quickly without any hassle, such a great first impression of the company!

Derrick is fantastic. Really knows his business!

Sean Bodo was awesome. Excellent customer skills. Excellent technical skills. Sean communicated everything that he was doing and why. It was a time consuming process and Sean never rushed the process but checked and verified everything was completely correct. Well done!

Danny worked with us to get our system running its best. I really appreciated he wore a mask and covered his shoes during his appointment with us.

Had an issue with our internet service and Derrick was sent out to help! Can’t applaud this fine gentleman enough for his thorough effort to find and fix the issue. He arrived at the exact time stated he would be here, was super kind and gracious and had such a positive attitude about helping us with our issue. He of course fixed the issue due to his expertise on the matter, and also managed to give some insight to Summit for further repairs going forward that would help our service in the long run. He checked every cable and line possible, and double checked not only our internet service, but the tv service to make sure it worked perfectly before leaving. I’d 100 percent trust Derrick with any other problem that could arise. He is exactly what a technician should strive to be. An expert with people skills that can communicate the issue easily and solve the problem just as easily. He knows his stuff! Would highly recommend. Thank you, Derrick! Nice meeting you sir!

Sean Bodo hooked up our cable and internet and was wonderful. Cant say enough good things about him. Kind, courteous, and knowledgeable. I highly recommend him.

Terrific service today, summit representative Danny came to repair my internet service and couldnt be happier. Your tech was patient and very helpful throughout the appointment. All technicians could learn a great deal about top notch service from him. Very happy with summit. Thankyou

Danny from Summit did a great job. Friendly and professional with clear communication. Easy install with informative tips on maintenance. Thanks Danny!

Sean provided great service today! When he didnt know the answer to a question, he found the answer right away. Sean was here to take away a router from moving out roommate, but I didnt know that I had to set up a new account to get another router. He was able to set up a new account for me on the spot and keep the current router. Thanks Sean!

Our technician name was Danny and right when he came in her was really nice and got everything set very quickly were happy with the service

The internet goes out all the time. On and off throughout the day with no explanation, no reason, no estimated time of turning back on.They also won’t figure out a contract with ABC so we are left as the consumer to suffer the inadequacies of their management and can’t get regular programming because of it.

Sean Bodo was amazing and fantastic, extremely professional and knowledgeable, patient with our questions and very thorough. He is awesome and great to work with. Summit is lucky to have him.

Sean did an excellent job. He went the extra mile. Very satisfied

Sean Bodo set us up for cable, internet, and phone service. He was very thorough and quick with his work. Customer service on a level rarely seen these days! Highly recommend him!

Sean was a tremendously great help with the whole lot of my cable problems & even was able to decipher my computer setup. Thanks, HParkes

Sean Bodo was absolutely an exceptional and professional tech. He took his time to fix the issues and explain all details clearly. Summit should be very happy to have Sean as an employee and a great reflection for Summit.SincerelyZane

We have issues with Summit constantly, and every time we call them they try their hardest to convince us not to have a technician come out.Also—kind of weird that all of these good reviews are about the same three techs, isn’t it? Are Danny, Sean and Jonathan the only ones working?

Honestly I’m pretty indifferent about Summit as a company. Less pros than cons however Eliseo was great. Resolved my issue quickly, good guy!

Johnathan, Danny & Derrick did a great job restoring my internet, cable and telephone service. Very professional; I would highly recommend!

Sean is well-informed and a very good conscientious man. I’ve had Broadband many years ago and the improvement of personnel is above and beyond what I had experienced in the past. Thank you Sean for explaining everything so clearly and being just a great guy. He’s welcome in my home anytime.

Are these positive reviewed paid for? There’s so many things wrong with this company. Internet goes down regularly, almost on daily basis for 10-20 mins and at least once a month for 24-48h. Representatives have really bad attitude. Never call back. I wish we had a choice to different more reliable provider. They deserve 0 stars.

Sean was able to resolve issue with the phone. His service was great and friendly. Thanks Sean!

Kenton, our tech, went above and beyond today hooking up our cable and internet at our new home. He was very personable and thoroughly explained our new cable program and asked if we had any questions.

Today I had great help from Danny, what a wonderful and professional young man. He has amazing patients with us older folks who just dont know technically well. Very happy customer

Danny and Derek were the Technicians . They were both great, very professional, knowledgable just the best . Thank You guys..

The gentleman Derrick who came from summit was veryfriendly professional and very fast at getting us all hooked up .!!!

We thank God for Sean, he’s our hero! We was confused when we contacted Summit Broadband and they couldn’t resolve the problems remotely. We our grateful that they sent their best technician. He reassured us from the very beginning that he would resolve all our issues and concerns and he did exactly that. He also made us understand what our problems were and corrected them all. He should be cloned (lol). We our very grateful.

Sean Dobo did an excellent job helping us get set-up. He was punctual, cordial, and conducted a thorough assessment. He worked efficiently and used his knowledge to get around a difficult situation. We really appreciated his service.

Had a service call with Jonathan Lopez today. Jon was very professional, gave honest answers and superb solutions to fix the issue we were having. Thanks again Summit team for helping us today!

John LopezHad a great time talking with him, and everything worked just fine after he left.

Sean Bodo was amazing. Very knowledgeable and friendly. Highly recommend

SeanGreat help and made sure all of my equipment and connections worked before leaving!

Sean Bodo was an amazing technician that solved my every problem quickly and efficiently. I would recommend he be promoted immediately. Thank you Sean

Danny was here. We finally have the solution to why our speed was down, reboot continually, service out etc!!! Our modem was burning up-literally. Danny replaced modem and wow things are working smoothly. For those in the neighborhood bashing Summit shame one you. Our experience was great!!!

Sean and Mike did a great job thanks

Shawn came over and gave us amazing service. He helped greatly and managed to save our router. We truly did appreciate his help and the work he did. We reccomend everyone to use summit.

Sean B was amazing ! Very knowledgeable and efficient fixed what needed fixing and went over everything thoroughly and made sure I understood the changes. Thank you Sean

Danny was a great installer and very friendly.

The tech Danny has been the most helpful individual at this company by far, he spent time making sure everything was running great and made sure everything was running smoothly.

Great Service. On time clean professional and informative. Very 😀

Sean did a great job. He was very through and answered all my questions. Great personality.

I received the setup service provided by Sean Bodo and he was outstanding helping me in all the process with the cable features

Yonathan did a great job. Great customer service and took care of all our needs.

It was pleasure to have Sean come in and figure out what our problem was. He was very kind, courteous. He was very professional and responsive. The interaction was pleasant and he diagnosed it quick.

Eliseo was fantastic. Isolated the fault within minutes and had it corrected .Also found another problem and corrected it promptly. Very pleased with his friendly and professional performance.

Eliseo was very friendly, professional, and efficient. He arrived within the time frame that was given and the entire process only took about 20 minutes. My internet is working perfectly since day 1. Thank you so much for the great service!

Received installation service today from Sean. Great customer service! Answered all my questions and was very helpful and nice. Thanks Sean!!

Jonathan Lopez, he is the best, very informative, very helpful and ontime, great customer service, I appreciate you Jon 😀 👍.

Very kind outgoing knowledgeable and helpful. Thanks again! :)

Jonathan was a great help! Our internet had been down for several days and he was able to get us up and running. Very friendly too!

My technician Jon was great. He was able to identify the problem and fix it in no time. He was friendly and courteous.

Jonathan is great! Easy and quick installation and he was very informative!

Sean did an outstanding Job! The contractors who installed the fiber optics did not take time to explain how the DVR system work, nor the fiber optics was not buried deep enough so the cable would not be cut.Overall, Sean had done an outstanding job now. He takes his job very serious and make Summit look good.Thanks you Summit for having employees like Sean, who have their customers as their priority.

Sean provided stellar service. He arrived during his scheduled appointment time, connected all of my services, and ensured any questions or worries were addressed. He was efficient and got me set up in no time. I would highly recommend his services.

Sean B. did an excellent job for us. He came out and really spent time helping us get setup. He provided the best service we have ever had from a cable company. Great job Sean.

Sean was great and very helpful with the installation. Great service.

After 4 days without internet services, our tech Sean Bodo was able to resolve the issue in just a few minutes. He is very knowledgeable and professional and did an amazing job! My family and I greatly appreciate his services.

SEAN BODO WAS VERY HELPFUL AND EASY TO WORK WITH. I HIGHLY RECOMMEND HIM.

Very nice. Got everything working fast! Thank you !

Sean, spent a lot of time with me answering my questions and explaining how things work and what might go wrong and what to do if it does. Great advertisement for your company’s customer service.