We have been booking cruises through Destinations Cafe since 2011. Scott is always helpful with our bookings and we have never run into a problem. If we send him an e-mail about a price drop, he is quick to respond. We have booked about 17 cruises with this company. They always give us a generous onboard credit. I do my own cruise research, as it is something I enjoy. So, when I call to book, I know exactly what sailing and stateroom I want to book.