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Professional AC and Heating, Inc.
3708 Gardenia Ave, Orlando, FL 32839, United States
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Professional AC and Heating, Inc.

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Mi
Review №1

After multiple attempts from different companies to diagnose and fix an intermittent A/C problem, we tried Professional A/C and Heating. They were very responsive and professional. They were able to identify and fix the issue within 2 days and were very communicative throughout the process. Very happy and would definitely recommend.

Be
Review №2

Fred and Luis were awesome had my UV light and Maintenance done in under 1.5 hours. Scheduled the UV Light the day of, and they showed up in under an hour. They were very punctual and contacted me the day before and the day of. Excellent company, thanks for Maintenance!

92
Review №3

I had an entire unit installed with another company July 1, 2019. July 10, 2020 my unit stopped working. Install company couldn’t come out for at least 24 hours. Called your company, same day service. Juan C. was prompt and showed me what needed to be done. He was thorough and found the issue right away and fixed it. Incorrect parts and poor wiring and loose fittings were the issue. He also advised me the best type of filter for my system which I hadn’t been told when the other company installed the unit. He is definitely an asset to your company. Thank you for your prompt service and reasonable cost. I also took a maintenance contract with you to avoid any issues down the road.

Da
Review №4

Fred was amazing this evening. I call with an emergency and he was here in a timely manor and had my house cooling with exceptional knowledge. My elderly father will be comfortable tonight thanks to Fred! I will be recommending Professional air to all of my friends and family.

Bo
Review №5

They put a heatpumb for us over 2 months ago. The workers where fantastic. Follow up needs work. Cannot get them to inspect the unit an we have a airflow problem an cant get them to come back out. Also cant get the paperwork for the discount Duke electric offers. Made many calls an nothing.

So
Review №6

The lady I spoke with on the phone really helped me on understand what was going to happen. She was very friendly and reassuring

Er
Review №7

This company is great! The representative Amanda was very helpful and informative. I’ve been using this company for 3 months. My ac is working better than ever. I couldn’t be happier. Thank you Amanda!

Am
Review №8

Outstanding service all around! It was definitely time for me to get a new AC unit. I called and had the pleasure of speaking with Katrina who was able to get me a quote over the phone and financed within minutes! They really went above and beyond to answer any questions I had and I had my new AC the same day!

Ni
Review №9

Called at 9:42am. Lady said he will be out in an hour. 3 hours went by. Call back. She said he is on his way. 2 :22pm. Still no one. Finally the tech calls me and says one more person was ahead of me. Here we are in a house reading 99 degrees. My kid is sick now and I’m crying. He then felt bad and tells me he’s coming to me next but says that he might not be able to charge it because he only has one kind in stock. I tell him the one needed and he says no we can’t fill that one. I’m crying, upset that this unprofessional lady made us wait in a house so hot it could kill us. I will be reporting her to BB. Don’t waste your time calling these people!!! Call above all A/C instead.

Pi
Review №10

Called them on a Sunday, was told the diagnostic cost $110. They charged me for parts that are under manufacturer warranty. They put in a part that is not even needed. They charged for a starter and hard start $768. After the service call I called three other reputable AC companies and nobody charged more than $250. Plus they charged for parts that were under manufacturers warranty. Called them trying to resolve the issue, never returned a call.

Pe
Review №11

I thought I was going to be without a.c. for a whole week until a friend told me to call this company. Amanda was able to answer all my questions and get someone out to my house within 2 hours. I would recommend this company to anyone in the area who needs their a.c. fixed.

Lu
Review №12

Quick & professional services! They really live up to their name. Amanda had an answer to every question I had and had people on the job quicker than expected. I was very pleased with my experience. Would recommend 10/10!

Ik
Review №13

Very professional and polite. Work was top quality and I am very satisfied. Lorenzo, Omar, and Eric are top notch. And the customer service representative Sasha was top line the best with setting everything up for me very professional service!!!!!

Ol
Review №14

Had an appointment yesterday for our ac unit to do diagnostic and nobody show up or call us to let know if will come or will cancel our appointment,when I called them on the second day the lady who answered hung up on me 3 times and after that she said that doesn’t have me on the schedule, very unprofessional!Fake reviews and horrible customer services!

10
Review №15

They did an amazing job at our facility. Special thanks to Sasha for getting someone out as fast as she did. We truly recommend them for anyone who needs ac repair.

Cr
Review №16

Fredy wow You saved me once again. And gave me another great deal. Thank you so much.

Am
Review №17

Jeff your the best, huge shout out to the magic man. Best customer service in the industry. Highly recommend.

Ma
Review №18

5 stars well earned. JD what can I say, you came through for me and I won’t forget it. Thanks again.

Al
Review №19

What a great company!! Sasha was able to get someone to come out and give me a FREE estimate!! I went with the offer and they had me installed and cooling the same day!! Thanks Sasha!!

Ch
Review №20

Technician arrived when they said they would. lots of ac knowledge and explained things to me very clearly. Quoted me a repair price and it was exactly wha they said. Received and estimate for a new system and i am seriously considering using this wonderful company

Hi
Review №21

Fredy good job buddy. Thanks for your patience you did great. Perfect customer service.

Fr
Review №22

Freddy awsome customer service. You gave me a great deal. Thanks

Er
Review №23

I have called many air conditioning companies and I have to say over all i have to say, Sasha helped me over as soon as I called. She was very nice!!! I definitely recommend them.

sa
Review №24

Great company! reliable, on time, and not too pricey! Sasha was very helpful on the phone

Zi
Review №25

Very great service! Thanks to Sasha for getting someone here so quick even after hours! Youre a life saver!!

Sh
Review №26

Jeff you are amazing thanks alot for hooking me up awesome price .

Ju
Review №27

Phenomenal customer service absolutely great job JD. Hands down best in Orlando big recommend from me.

Le
Review №28

Top notch professionalism! Amanda was very pleasant and super informative! Will definitely recommend!

Ni
Review №29

Fredy, wow. Another great experience from the pros. Thanks for the deal and expect me back again.

Da
Review №30

Wow best experience. Seriously, fredy was a godsend. 5 star service.

Al
Review №31

Katrina was so helpful on the phone! Very professional company and they have definitely earned a forever customer!!!

Je
Review №32

This company has yet to let me down!! Ive been a customer for about 10 years! Sasha is always so nice and helpful on the phone

Ch
Review №33

Best service ever. Sasha was very helpful. Thank you guys so much.

Er
Review №34

Nick is absolutely phenomenal. When you call in make sure you ask for Nick, he will get someone out to your home in a jiffy. Thanks again for the service!

Ti
Review №35

Amanda was so much help, she had a guy her to fix my ac within the hour. She was amazing .

ra
Review №36

I called and Amanda answered very quickly she was very nice and answered all my questions and made this experience so much better with all her helpful tips and pleasant demeanor

Zo
Review №37

Freddy you did great Man i really appriciate the help.

Ki
Review №38

This company was awesome! alexis was very polite and helpful! will definitely be using for any future problems !

Am
Review №39

Great company and very professional and helpful in the time of need! Being pregnant with ac problems is a headache! thank you Sasha for all your help, definitely recommended to all my friends and family!

Ma
Review №40

Jeff your the man. Thank you so much your q life saver.

Da
Review №41

Called to have a tenants AC issue fixed. Tech went out but first fix did not take, company was responsive in going back out to take a look, recommended another much more expensive fix. Receptionist who I spoke with was very rude and condescending, hence the one star rating (also because they charged me for the fix that didnt work.) Decided to go with a different company.

Be
Review №42

Fredy your the best. Definitely recommend, great customer service.

St
Review №43

Best company ever worked with professional inside and out thank-you Amanda for all your help

Ra
Review №44

Great company and very reliable! I will continue to use them for all my ac services!!

Ma
Review №45

Thank you amanda . My AC is running great now and you were a huge help with all my questions . Wish I could give you ten stars

Mi
Review №46

I would recommend this company to anyone they had amazing customer service especially from Amanda !

Ki
Review №47

Definitely love doing business with this company. Sasha was very polite and helpful.

Gl
Review №48

Amazing job best service around! Amanda was very informative and answered all of my questions and concerns thank you guys!

Le
Review №49

Very satisfied with the work. technicians were quick and knowledgeable, alexis was very helpful as well.

Ja
Review №50

My home was at 85 deg ...I was so miserable and my poor cats were as well. I called Professional A/C in Orlando and not only was the lady in the office who took my information very understanding and professional they were at my home with in 1 1/2 hrs and my technician was very knowledgeable and Professional . Im very glad I called them ..

An
Review №51

Great company! I will continue using them! Thanks for answering all my questions Sasha!!

Lu
Review №52

Amazing job jeff you always do great for me. High recomendations.

Li
Review №53

Fredy was amazing he really looked out for me. 10 out of 10.

an
Review №54

So happy I decided to go with this company! Amanda got me set up with an appointment the same day!! they were on time and got me cooling again!!

By
Review №55

My A/C was broke and Sasha got a Technician out to me the same day. They fixed my problem. Excellent service!!!!!

Bi
Review №56

Freddy your awsome great customer service. Thanks

Fr
Review №57

Great service by Jeff.

Se
Review №58

Jeff you were amazing thanks a lot.. 10 out of 10.

Ka
Review №59

Great reliable company! Amanda got someone to my house and they got my air cooling again!!

Ta
Review №60

Great service! Sasha is the best of help when you have questions!!

Kr
Review №61

Amanda was super helpful! Highly recommend this company!

Bu
Review №62

After so many disappointments from other AC companies, Ive finally found my go-to company! Thanks so much for all the help Amanda!!

De
Review №63

O had a wonderful costumer experience! Worked with Amanda :)

Sa
Review №64

Just wanted to say how professional and helpful Katrina was when I called in for services! thanks again Katrina!!

Sh
Review №65

Received great help from Sasha!!! Customer service was amazing!

Ju
Review №66

Thanks for getting someone out to my house today Katrina!! Great service highly recommend!

an
Review №67

Called in because my air conditioning was not working Priscilla was very helpful and Informative, she was able to get someone out and fix my problem. Will most definitely recommend 👍

Ed
Review №68

Great company all around!! Sasha is very helpful also!!

Hi
Review №69

Dont waste your time.

Wi
Review №70

I called someone to come out too look at our condensate pump. The service guy came in and asked what was wrong. I told him that the pump wouldnt shut off. Without looking at it he quoted $475 to replace it. On the phone we were told it was $55 on the phone to have someone come out and that it would be taken off of the total price of the repair. There was no indication that it would be over $400 to replace a $50 part. I ultimately paid $55 for nothing in return.

Li
Review №71

My a/c went out and when I called the Representative Amanda answer I was very worry not being able to have my a/c working especially with a 1yr Amanda resure me that they will have it working in not time..

Al
Review №72

Helped by amanda and my job was done well! thanks

He
Review №73

Very good

Information
62 Photos
73 Comments
4.7 Rating
  • Address:3708 Gardenia Ave, Orlando, FL 32839, United States
  • Site:http://professionalacandheating.com/
  • Phone:+1 407-736-1061
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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