Let me start off by saying this a whole new level of customer service, I wanted to just leave my computer with him but he insisted that if he could figure out the issue in 15 min or less that he would not even charge me wow! so about 20 min later and another 15 min or so of talking we decided to leave it for a further diagnosis. He did not charge me for the diagnosis. Their solution made sense and he gave me the price for repair before he did any work. My computer is now faster then when I bought it and the price was fair. Call them first before you stop by as they are on site technicians as well. Matt is awesome!
Matt was very helpful! He was very kind to lend me a keyboard to use until mine was fixed. He was very knowledgeable and explained everything to me. Thank you Matt!!
I highly recommend to get your computer fixed in here. They are very professional, and my computer was like brand new after getting fixed. Look no further if you are having problems with your computer. I’m extremely happy with results. Thank you very much.
Loved the service! He would reply to all my calls and texts messages and explained to me so that I could understand everything and the price was fair. Thank you!!!!
Very Proactive and very responsive! They upgraded my laptop and the price was fair and of great value. Thank you.
Answered all of my phone calls, Was able to come take a look the same day and they only charged me once they were finished with the job and I tested everything and they didnt even charge me a diagnostic fee to come out. Very honest and reliable people. Very happy I called and let them come to my office. Thanks.
These are some good people that run this place. I called and someone was able to meet me in an hour. They were able to give me a good price and took a credit card which helped me during these tough times. My computer is now faster then when I bought it 5 years ago. Very happy. 5 Stars.
Awesome place for repairs. They really have your back when it comes to getting your computer back up and running. Fair price on labor and materials.
Great service and nice people.
Super helpful and fast. I was shocked on how fast they were able to get me back up and running. The price was much lower then expected as well. My new computer company. Thanks.
Carlos is absolutely the BEST. He had great customer service and was very knowledgeable. The company has been in business since 1995. Definitely recommend!!!
He was able to restore all my data back and build me a new computer that will handle all of my mechanical programs. Price was more then fair. Very personal service, Its hard to find good customer service nowadays.
Answered my phone calls and called me back quickly. Very helpful over the phone with my questions. When I explained my situation they were very accommodating. They also sell refurbished computers and laptops at affordable prices. I will recommend to my friends and family. Thank you for the best customer service Computer Genius :)
Highly recommend this place to bring in any sort of computer problem youre having. Both matt and carlos did a fantastic job on working with my PC and keeping me up to date with anything they encountered along the way. Super glad to have brought in my stuff here than anywhere else, I definitely will be coming back here in the near future.
During these hard times with the current situation. They were able to work with me. I needed my computer for working from home and they assisted me and got me up and running. The price was more then fair and they offered to come to my house. Good people. Very happy.
First of all they answered the phone that was a huge plus! Second they were able to retrieve my data from a bad hard drive. Third they sold me a reliable refurbished desktop with a brand new solid state hard drive that is at least 10 times faster then my old computer! Will use again!
They did not charge me a diagnosis fee and only charged me once I agreed to the solution to the problem. They even gave me options of what I could do. Other places I called charge just to look at the computer so thats why I chose this company. Thanks.
I called the shop, no response, drove 15 mins and knocked on the door and no one answered. It was during business hours. Very disappointing
He came out to my business and gave me a free estimate, The price was fair and the work was way better then I expected. He was able to get all my stuff working fast without having to buy any new equipment. I am going to use him for my home now. Great customer service skills.
My main business computer got infected with serious ransomware and I thought I lost all of my data because my backup was not working correctly. Computer Genius somehow was able to get my data back without paying these cyber criminals and set up multiple back ups so that this will never happen again. Very satisfied customer. Highly recommend.
Carlos was a chill dude. I came in on a Sat afternoon for Carlos help me troubleshoot a motherboard issue with my desktop. He was very nice and professional to me and my wife. Offered us coffee. Very courteous customer service. I will go back if I have any future issues. Highly recommend his service.
These guys gave me a free diagnosis and confirmed that the price to fix my computer was not worth my money, They offered to build me a new computer or sell me a used computer, I did not feel pressured at all to buy and they explained everything very clearly and answered all my questions. I ended up with the refurbished computer because it had a new type of hard drive that made the computer really fast. I am very happy.
They installed a brand new security system at my business and set it up so that I could access my cameras from my phone and laptop. They were able to finish the job in a couple days and did not go over their estimate even though they spent a couple extra hours to finish the job. He even stopped by the next day to make sure everything was working correctly, Amazing customer service!
They followed through on everything they said they were going to do and gave me piece of mind. The price was fair and the service was beyond my expectations. The two technicians I worked with were both very knowledgeable.
Went here to fix my computer. I was set on getting a new one because it looked very done. They assured me that my computer would be fixed and almost brand new. I returned a few days later to pick it up and it was working great. The price was much lower than I expected!! I tried taking over to other place but Computer Genius Solutions had the best price! I plan on using them for all my computer needs. Highly recommend seeing them! Five out of Five.
My computer stopped working last night and I wanted to take it to get it repaired first thing in the morning. They had someone in the office by 7 that took me in. A few hours later they gave me a call with a diagnosis and how to proceed. They were very professional and proficient. I had my laptop back by the end of the day. I was very happy with the work they did. I highly recommend them
Amazing customer service! They even gave me some complimentary promotional products just for my visit. For the price I paid and the customer service I will always choose Computer Genius for all my computer needs! Thank you!
Extremely friendly and quick to diagnose the problem. He didnt charge me for the diagnosis and the price to repair was much lower then I originally thought. I went to two different computer repair stores before deciding to use Computer Genius. He went way above and beyond, 5 stars!
Amazing customer service, Always fixes my computers fast. I have used other computer services in the past but nothing beats the customer service level of Computer Genius Solutions. Thank you so much for all the help!
I really like their style, Never felt pressured and kept me updated about the diagnosis. I ended up proceeding with the repairs and I am a happy customer.
I am very pleased with the service that I received. I needed to upgrade my computer to Windows 10 and they were able to get it back to me the next day.
Super reasonable! Never charged me to look at my computer and kept me up to date in the diagnosis process, I have a custom built gaming computer that stopped turning on, Once they determined it was a bad motherboard they offered me a price for the repair and it was well in my budget and I had my computer back in no time. Thanks again!
Price for repair was MUCH MUCH lower then expected. They were able to work with me on the price which I appreciated. Thanks again.
You might have trouble finding them at first but they are upstairs in Suite 253. Very good service, They did not charge me to diagnose the problem with my computer and the price for repair was much lower then expected, They even came out to my place to make sure that everything was working and their was no extra charge. Highly recommend.
Not only was the customer service great but I was able to get my computer fixed on the same day, A technician even came out to my office to install all of my printers and make sure that everything was working correctly. I appreciated that, Thanks for the quick and honest service.
These guys are wonderful. They are professional. They are prompt. They always help. I cannot imagine what I would do without them.
Will do right by the customer. My computer was heavily damaged in an accident and they rebuilt it better than before for a very fair price. Did a good job keeping me updated on progress throughout.
Quick turnaround time. Great service, with extremely knowledgeable technicians.
Love these guys. Very knowledgeable. Thank you.
Very affordable, Great turn around time. Thanks guys.
They were very patient with me and made sure all of my questions were answered. I am a satisfied customer.
Very good service! Fixed problem quickly! Very friendly! Highly Recommend!
Professional and honest. Good vibes.
The guy never showed up.
Great work. Highly recommend.
Great Service! Great Buy!
Amazing customer service!
Exceptional service even when hes booked solid. Remote viewed PC and fixed my problems ASAP. Carlos and Anthony are the best!
Very good experience.
Very responsive! They came out the same day and finished the job the same day! They saved my business!
Thank you :)
Horrible service!!!!!!!