I would give them ZERO stars if I could. I had my alternator replaced here 2 weeks ago. Today my car started acting up, so I took it to the nearest mechanic, so as to not be left stranded on the side of the road with my 2 young children. The mechanic I took the car to called to tell me that the alternator was hanging on by just 2 threads and that one of the bolts had completely fallen out. I called Dons to let them know, and request reimbursement for repair costs. His answer was, Thats what tow trucks are for. You should have had it brought here if you thought it was the alternator. Of course I didnt think it was the alternator, I just had it replaced!! He was rude, condescending, unprofessional, and then hung up on me. I am a single mother, doing the best I can, and these people wont even stand behind their workmanship for 2 weeks. Do not use these crooks! Take your car ANYWHERE else but here.

Just went by to have my battery checked and was told it was fine, two days later my car dies again and Im immediately told that its the battery. On top of this, I was charged 45 bucks for them to be wrong about my battery being dead.I would not waste my money on this place if I was you.

They were super helpful and got me back on the road really quickly! 😁😁😁

Affordable rebuilt electrical parts

Dons alternator is top quality work at a good price very good service recommend 100%

I bought a battery from him 2 months ago. He did not test the car or battery he just said the battery was bad because of the age. The car left us stranded, we jumped it and got home. Took it back to him he wanted $45 dollars to test the battery he put in 2 months ago. So he does not stand behind his products and service

Absolute trash.

This is not the place it used to be! I bought a new battery from here 2 months ago. My car is now dead, business owner refused to check my car without charging me. So unprofessional.

Very friendly & in the know owner.

To longtime residents of Orange... this is NOT the Dons Alternator you know and loved. Spend the extra money and just buy a reconditioned part from OReilly. This new owner seems to enjoy yelling and cussing at customers... especially rude toward Minorities. Will not stand behind their work at all.

Went in and asked if they could test my alternator the RUDE tall guy absolutely would not.From behind the door in his shop he told me it was my battery.I say he was rude because I asked him a question and he said to me, well Im not out there. That was his exact words.I broke down it was my alternator.I felt discriminated because have a very old vehicle Im just a girl trying to fix your truckDons alternator is not the same place that used to be just saying because this is my second trip there . He was the same way the last time

Not the old Dons for sure dont use them

Bought an alternator from these guys after friends and family talked about how they were stand up and used to be the best around. Well I can say now that is absolutely not true! The redheaded guy named Kris didnt seem to know what I was talking about after 3 trips describing what was going on with the car, finally told them to rebuild the alternator instead of just saying it was fine and that fixed the problem, or so I thought...Now the new alternator or as they claim my old one rattles back and forth when you accelerate or put a load on the belt it sits on. This is not my old alternator however because it fits on the car completely different than the old one did. Ill never use them again!!!!!!

For years my family has gone to these folks when our alternators have been in need of service. I used them years ago when I had one rebuilt, and I went back just today to have another alternator checked. He did it quickly, broke it down, and replaced the small piece that caused all my issues. He was very knowledgeable and very helpful. I was in and out in less than 20 minutes.I will always recommend them. Never had any issue with them and will be returning if I have any further help required.

I do have such good job replacing and fixing your alternator plus giving you a new one with a good warranty thats the best place to go I will go

Friendly and fast service

Not sure what has changed but this place has been a circus lately for me. Ive been pretty much accused of not knowing how to put a starter on correctly. Everything has been an inconvenience and now Im on my 5th trip up there

THEIVES AND LIARS!!!! I took my truck in to find out why my starter was grinding. Had a broke tooth on flywheel. Instead of suggesting I change the flywheel like a professional they coaxed me to have the starter rebuilt which is a service they do (so they could make money off of me). To top that off instead of rebuilding my factory ford starter($350)that probably was in working order they put a cheap rebuilt starter back on the truck($150). When I confront the red headed guy all he can tell me is to prove it. The only reason I even thought to check is because before hand he asked me if it was a factory ford starter on the truck. (guys been working there 15 years and doesnt know what a factory starter looks like, come on now)and the fact that they kept pushing me to sit in the waiting room which Ive never see anybody ever go into Im assuming So I couldnt see that they were going to steal my starter. So now I have a cheap starter that is weak and barley cranks the truck and a broke fly wheel that is still grinding. These people are crooks and I wouldnt recommend they to anybody.

I left an alternator to be repaired for my 1989 International. Paid $260.00 Though when I tried it out it still had problems.. I went back they wouldnt do anything about it... So I nought one for $300.00 Smarts!

Cheap work good service ... Definitely will go back !!

Great prices, good service. Lifetime warranty on new parts.

Onest trustworthy with the work they do with alternators and prices are good.

Great service!

Bad business, not very helpful at all

It was fantastic

Good service

Friendly,