Carrier said my address was invalid . Called post office they said it would be redelivered, next day, no package . After calling for hours I finally got an answer for her to say she will tell the carrier to leave it at the office so I can pick it up. Get there itβs no package. Carrier hasnβt saw the package! They need better customer service and carriers that will deliver packages to your home if it wonβt fit in the box ! π‘
Do you want your package lost or damaged. So you not want to receive tour package at all. Do you enjoy calling for endless hours with no answer. Then this is the post office to use. If I could give a negative 5 star review I would.
The employees are courteous and thereβs rarely a long wait.
My mail was sent here according to my tracking status. When I got there, I was told that my mail was delivered there on April 1st, 2021 but someone was gonna send my mail to my PO Box which is at UPS Store in Opelika. Then I was told that they do not deliver to PO boxes and they claimed they didnt have my mail anymore. This is all just a headache, I need my mail! Those were important papers being sent to me pertaining to my vehicle!
My package was misdelivered and I called to report it. A very nice lady answered the phone and called me back to report that they would redeliver in one day. :)
I wish there was a negative rating. The customer service is awful.
Was told I had to buy a roll of tape to put on a prepaid label. Meanwhile, the young lady behind me was offered tape for her box. I looked at the clerk and looked at the young lady. The clerk said I see you looking but we donβt have tape for you.............wow
The staff is always nice and helpful! I had to return a mail to sender and they had no problem doing that for me. Keep it up!
Incredibly personal profession service that I have never received from any PO across the world. Always a pleasure going there. Thank you all and happy new year for 2020.
Update: It is obvious that Opelikas Postmaster Joseph Buddy Youngblood is totally incompetent. Its July 3rd and the Opelika post office has held my tiny package (which was shipped on June 16th) at the post office for over 10 days (since June 23) and has not made a single delivery attempt. Youngblood ignored my request that it be delivered or returned to sender. His continued inaction is unacceptable.Lost count of the many issues involving receiving small packages or large envelopes since moving to Opelika. Mailed items seem to disappear into a black hole once they arrive at Opelika post office - with some ending up delivered and others returned to sender.Latest arrived at post office a week ago, went back to Montgomery, arrived back in Opelika, was out for delivery yesterday, and I received a Your package is ready for pickup at your designated post office email soon afterwards.Learned over the years to order from sources that ship UPS or FedEx, but latest UPS shipment was diverted to USPS for physical delivery :(
Awful just awful. Try calling them and have fun talking to a robot for hours.
They deliver junk mail, bills just fine, but when it comes to something important, like meds or important packages they seem to strike out every time, is its important use FedEx or ups
I cannot praise the Opelika Post Office high enough. If there was a 10 star rating they would get all 10 stars. The folks in the post office are fabulous, courteous and very helpful. I worked for a company that did not have a mail box on the property, we had only a PO Box. When folks would send something to the street address it would end up in my PO Box. How is that for service?? These folks go the second mile. My mail carriers who have been assigned to our home route are also exceptional people. They walk the extra steps to put my packages in my carport to protect them from weather and porch pirates. Kudos the the entire staff of the Opelika Post Office.
Very nice facility. Easy access and friendly staff.
Terrible customer service and Im not saying its completely Opelikas fault but its definitely a USPS problem. Im 4 days behind on receiving a package and the tracking info hasnt even been updated. I cant get in contact with any of the diligent employees up there either because no one answers the phone. Would say Im let down but after years of this kind of service, its come to be expected.
The number they have to call is only a machine, they sent my package back to the sender because they thought for some reason no one lived in my apartment.
Great staff love them all & Mrs Darcel very nice & Flex keep me laughing great people this get a 5 star β€β€β€
I love everything about The Opelika USPS. Darcel is always happy! And my mail lady never ever seems to have a bad day! Rain or shine she is smiling!!!!!
I had a package for delivery today, and realized that I had accidentally set the delivery address for my office instead of my home. No big deal, Ill just wait up at the office and get some work done near the door until they come to deliver my package. I waited 3 hours for my package, and then get a notification that it was undeliverable. They did not attempt to deliver my package.
Mail is never on time or delivered to the wrong house. Sent a package to several post offices around me after it had already gotten to my local office and ended up getting to me 2 days after expected delivery.
Close before 5. Just an FYI. Staff ok normally
The post office is the best! More fun than Disney world!
Excellent service! I called with tracking # in advance of live animal delivery and they called me when my chicks arrived. 100% survived. Thanks opelika post office!
Lisa at the Opelika post office totally saved my day with my package!!! THANK YOU LISA :)
Live in Opelika and theres no regular mail carrier, different ones and runs late every day, thanks for poor service
Always get great service from friendly staff. I made a mistake of ordering stamps by mail and s week later I have not received them.
Never get mail on time. I have caught the mail man sleeping under a tree and I am sick and tired of them not doing there job. Its ridiculous
Always friendly & helpful staff!
Dumb-As-Dirt Sunday USPS carriers wont put mail in my mailbox.
Ok