The employees are very kind and helpful. I dealt with Carol today. She made a very costly situation tolerable. Thank you Carol.

As a business owner I rely on Bill & Wags services. The few time I have needed their services to remove cars from our lot, theyve been pretty responsive.

Best experience I had with a towing company. I appreciate the drivers skills and customer service. Ariel Aquino was very friendly and made us feel safe while taking care of our car. Thank you.

Bill & Wags is a real nice tow yard..went to look at auction cars today.the guy on the golf cart was helpful and extremely nice..the girl at the window is amazing also..very nice people..thank you bill & wags!!

Bill and Wags is always quick and professional. They always manage to make the best out of a bad situation. The tow truck driver Larry Hile (359) was professional, courteous, and was able to make quick work of my tow needs. I would highly recommend this company and this driver for all of your towing needs. Thank you again Bill and Wags, and thanks again Larry.

Shame on you guys. Does not care about the customer

Michael was very helpful and assisted me in accessing the vehicle I needed to look at.

Bill & Wags is always fast, professional, convenient, and friendly. The are conscientious and respond quickly when you are stranded out on the road. Unfortunately, I have had to use them four times in the past 3-5 years or so. Once was for being winched out of a ditch during a snow storm up in Big Bear. I tried to turn around, and my tire got caught in the snow, on an unseen slope underneath. I was on my way to a party. They responded quickly, and I was late to the party, but I made it! I didn’t wait long at all. Twice I had two flat tires due to the treacherous streets in Highland & San Bernardino and once the battery in my dates car died. One of the owners was close by that time, and showed up personally to make sure we were OK! Now that is service!! I have referred them multiple times, due to my positive experiences. They have never disappointed me or damaged any of my vehicles and I continue to output positive feedback about Bill & Wags. I will continue to recommend them, and use them in the future, should I have the need. They are the best in Ontario! Highly recommend!! ✌🏽

Professional and speedy towing, the gentleman that towed my truck was awesome, would definitely recommend their services if needed again in the future.

Excellent customr service. Friendly staff and great management. I love their cat at their window

The people were helpful but someone lost the insides of my key

Bill & Wags is a great company with outstanding customer serviceand not to mention their trucks are super nice and well kept compared to most companies. I highly recommend Bill & Wags for towing service.

They recovered my vehicle and put it in a secure location so that my insurance company could then take care of me. They treated me professionally and with concern

Excellent Company, Staff is friendly, trucks are always clean and organized. The drivers are very helpful and kind.

These people are ruthless and will tow your car at the blink of an eye.

They will charge you more than what they tell you without fixing the problem.

I dont know if the experience was good going to get your car out of an impound but the people that I meant there was really nice pretty cool

Car was impounded, would not recommend 🤣 staff was friendly however and theres a cute kitty that lives there. 3 stars

They have best lookin trucks and great customer service 😃

These guys charge $6.25 A MINUTE!!!!Go find a different tow company that doesn’t charge lawless rates.

DO NOT USE THIS TOWING COMPANY.

They charge an obscene price to recover a vehicle. Very unethical, unsanitary and unprofessional, their counter was extremely dirty, and they were wiping their counter as they were processing our transaction, which was very rude. Im not sure how these people can sleep at night knowing that theyve stiffed people during a pandemic. They charged us for over an hour of labor while the same job can be done by someone else for less than an hour. No rational person with a basic conception of ethics can sleep at night doing what these people do.

Although a bad circumstance of me illegally parking in a red zone, the staff was very profession and polite, the yard guy brought my vehicle out with no damages and I waited no more than a few minutes to be back on my way.

Got my car impounded yesterday for 5 hours n I had to pay $622.50 they like to Rob people for their money

DO NOT TRUST THIS COMPANY.Unless youre a business and have an account with this company, do not trust them at all.They only have two drivers that have as much as experience as they claim. They will charge you for literally everything. They ask for your credit/debit card information, then process fraudulent charges months later. They lie about how long theyve been in business. Theyll move your car from one spot to another in your apartment just so they can tow it. And the list of things they do just keeps going on and on.Whatever you do, DO NOT call Bill & Wags.

Liers!!! Liers!!!! Liers!!!!!!!!!!!!!!!!!RUDE LIERS!!!!Don’t trust this people!!!!!!!!! Earth is round, everything will back to you! Enjoy the money that you stole !

Very shady company they told me they were going to charge me 150 and they needed a credit card. The next day when i got the charges they were $450!

They are excellent, highly recommend them, they are quick to respond and they get it handled asap, they guys are very professional, my company has used them for years and will continue too!

Very professional, highly recommend them for local towing for all your needs including commercial and heavy duty. Their fleet is late model and immaculately maintained, not like a lot of these junkyard haulers.

Fast and Friendly

Even when your car is stolen and the police find it and have to tow it. You still have to pay. The ladies in the office are extremely rude and will leave u waiting for 20 minutes before even speaking to you. The whole time their talking to each other or on the phone. The police are in cohorts with them. They called me almost an hour after calling bill and wags to tow my vehicle. My car wasnt even their for 5 hours and it cost me $252 to get it out. Or I had the option to pay the money and I let them keep my car with the pickslip. The last option was to let the car go, and it would acculmate daily fees for 30 days. After the car is auctioned off, they place you in collections for any remaining balance. What a SCAM!!!!

I hate to have any of my trucks or vehicles on the hook but when I do We only call Bill & Wag’s Towing.Our truck broke down, called in, Stephanie was courteous and us being repeat customers gave us a fair price.As usual their equipment Is First Class👍🏻 Driver Introduced himself as Mitch, he has a great attitude and is very professional, got our truck towed into the shop, on time and all in one piece !Highly recommend Bill & Wag’s towing.

Horrible they charger 750 for 1 night of towing thats ridiculous

Really great people. Nice atmosphere.

Get ready to be overcharged and wait a small eternity for anything.

Stephanie DeAlba very professional

Not professional and top it off they rip people off ...

Watch out for these criminals they work exclusively with the batch criminals in the police department locally. They are well known to steal money just like the police and hold cars illegally and unconstitutionally just like the police. So beware and I can only hope you never need this pitiful disgusting Low life filled company

Shady business both in practices and services. Staff is beyond RUDE and provide very little information even when asked direct questions. Basically they treat people like we are nothing more than cash cows and frankly it disgusts me to no end that there are businesses that profit off the misfortunes of others, especially when it is through no fault of their own.And it has no bearing if it is due to clerical error on the part of the Police Department that is contracted with them, seems all too CONVENIENT to me.......Funny how there are NO consequences for mistakes made by powers-that-be but we SURE dont get off unscathed thats for certain.....

Shady people, rude service, astronomical charges. What a racket. How do these people sleep at night?

Great place and friendly service Craig was an awesome guy and I would strongly reccommend this business over other competitors

If You Like To Shop At Auctions For Cars, Trucks, Vans Then This Would Be A Place For You

Positive experience.

Terrible.Got in at 10:15am, clutch fan would not come on causing overheating. I was assured that it will be completed in about two hours It is now 5:30pm, the issue has not been resolved. The manager told me that they would work on it and get done with it within couple of hours (of course at after hours rate) as the part has arrived late... The whole day wasted. Waste of money. BEWARE OF THESE SCAMERS.P.S. Theyve been in business since 1971 (the sign says so) but were not busy at all (I was the only truck they were working on), now I know why....

Service was outstanding from the receptionist to the drivers. Would definitely recommend this place

Way overpriced, employees are disrespectful and unprofessional. Do not recommend.

GB ood

Bill and Wags Towing Scratched my bumper prying off the tow hook cover and lost the cover. Not willing to do anything to cover their mistake.

Shady people. High way robbery od fees. It should be illegal.

They were me as most tow companies go. Pointed out my faults and what I should do to prevent from happening again. Manager told me if I wanted my money back I could take him to small claims court. Tow was unwarranted but it was my condos patrol error. Got my money back from them!

Way over priced took 3 hrs to get to me horrible service from company .

Shady business no one should be towed at a chp rate

Fair price

Expensive, but if you need off-road recovery its the only choice you have.

Pray you never need to deal with these people at this shady business

Love this towing company

Ok..LONG WAIT...

Auction cars and truck

Professional customer service 🐾 very polite 🐾 very positive goes a long way thank you🐾 God bless and have a safe new year UR DOGG REDD

Excellent